Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 37401 | RS Umum Daerah Banggai | 9 | 2025 | 10-05-2025 | 97.5% | 98% | 100% | 100% | 100% | 0% | 100% | 100% | 89.25% | 97% | 100% | 100% | |
| 37402 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 9 | 2025 | 10-02-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | |
| 37403 | RS Gerbang Sehat Mahulu | 9 | 2025 | 01-01-1970 | 91.65% | 100% | 95.06% | % | 84.81% | % | 100% | 100% | 85.83% | 100% | 100% | 100% | |
| 37404 | RS Bergerak Kab.Kep.Talaud | 9 | 2025 | 10-03-2025 | 96.96% | 92% | 77.27% | 0% | 100% | 0% | 100% | 0% | 94.79% | 0% | 0% | 0% | |
| 37405 | Sentra Medika Hospital Minahasa Utara | 9 | 2025 | 10-07-2025 | 96.83% | 99% | 100% | 37.5% | 46.55% | 15.29% | 88.57% | 100% | 100% | 0% | 100% | 100% | |
| 37406 | RS Umum Daerah Anuntaloko Parigi | 9 | 2025 | 10-08-2025 | 94% | 100% | 100% | 0% | 53.2% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 37407 | RS Ibu dan Anak Kirana Manado | 9 | 2025 | 10-04-2025 | 100% | 100% | 100% | 0% | 82% | 0% | 81% | 100% | 91% | 82% | 100% | 100% | |
| 37408 | RS Umum Meloy | 9 | 2025 | 12-05-2025 | 85% | 95% | 100% | 100% | 75% | 0% | 87.5% | 100% | 84.5% | 90% | 100% | 100% | |
| 37409 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 9 | 2025 | 10-07-2025 | 85.96% | 99% | 100% | 100% | 73.02% | 2.82% | 91.97% | 100% | 96.62% | 78.13% | 100% | 100% | |
| 37410 | RS Umum Daerah Kudungga | 9 | 2025 | 10-10-2025 | 90.91% | 97% | 99.65% | 100% | 93.22% | 0% | 98.8% | 100% | 73.11% | 100% | 100% | 100% | |
| 37411 | RS Ibu dan Anak Defina | 9 | 2025 | 10-07-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 37412 | RS Khusus Mata SMEC Balikpapan | 9 | 2025 | 10-01-2025 | 98.5% | 100% | 100% | 0% | 97% | 0% | 100% | 100% | 95% | 100% | 100% | 100% | 0 |
| 37413 | RS Umum Daerah Raja Tombolotutu | 9 | 2025 | 10-07-2025 | 94% | 96% | 96.31% | 0% | 100% | 19.05% | 97.01% | 96.23% | 100% | 100% | 100% | 0% | 0 |
| 37414 | RS Advent Manado | 9 | 2025 | 10-06-2025 | 97.88% | 100% | 99.98% | 0% | 68.89% | 9.68% | 82.33% | 93.75% | 100% | 87.5% | 98.61% | 97.5% | 0 |
| 37415 | RS Umum Daerah Tanjung Selor | 9 | 2025 | 10-08-2025 | 86% | 99% | 100% | 100% | 88.28% | 0% | 99.16% | 100% | 100% | 0% | 100% | 0% | 0 |
| 37416 | RS Umum Daerah Bolaang Mongondow Utara | 9 | 2025 | 10-10-2025 | 100% | 100% | 100% | 0% | 84.94% | 0% | 100% | 100% | 84.39% | 100% | 100% | 100% | 0 |
| 37417 | RS Umum Daerah Poso | 9 | 2025 | 10-08-2025 | 93.01% | 98% | 95.87% | 0% | 11.11% | 0% | 76.71% | 76.47% | 83.62% | 0% | 97.2% | 100% | |
| 37418 | RS LNG Badak | 9 | 2025 | 10-09-2025 | 89.5% | 99% | 100% | 0% | 90.75% | 0% | 43.02% | 100% | 82.76% | 97.37% | 100% | 100% | |
| 37419 | RS Kinapit | 9 | 2025 | 10-08-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 100% | |
| 37420 | RS Permata Bunda | 9 | 2025 | 10-09-2025 | 99.24% | 99% | 100% | 12.5% | 91.25% | 13.24% | 77.28% | 100% | 83.39% | 90.91% | 100% | 100% | |
| 37421 | RS Umum Daerah Ampana | 9 | 2025 | 10-08-2025 | 88.25% | 87% | 100% | 78.57% | 81% | 20% | 90% | 100% | 97.02% | 65.45% | 100% | 100% | |
| 37422 | RS Umum Daerah Aji Batara Agung Dewa Sakti | 9 | 2025 | 10-06-2025 | 89.34% | 91% | 100% | 14.29% | 32.84% | 0% | 98.64% | 100% | 93.16% | 100% | 100% | 0% | 0 |
| 37423 | RS Jiwa Atma Husada Mahakam | 9 | 2025 | 10-07-2025 | 90.5% | 100% | 100% | % | 99.21% | % | 87.56% | 100% | 100% | 95.65% | 100% | 100% | 0 |
| 37424 | RS Umum Daerah Tora Belo | 9 | 2025 | 10-09-2025 | 92.96% | 100% | 96% | 100% | 97.39% | 0.65% | 99.48% | 100% | 98.66% | 100% | 96.46% | 100% | |
| 37425 | RS Ibu Anak Asih Balikpapan | 9 | 2025 | 10-06-2025 | 90.05% | 100% | 100% | 100% | 87.06% | 0% | 89.25% | 100% | 95.29% | 87.06% | 100% | 90.67% | 0 |
| 37426 | RS Umum Daerah Dayaku Raja | 9 | 2025 | 10-03-2025 | 90.64% | 98% | 100% | 14.29% | 80.13% | 27.59% | 86.69% | 100% | 93.19% | 96.67% | 100% | 0% | |
| 37427 | RS Umum Daerah Undata Palu | 9 | 2025 | 10-10-2025 | 98.5% | 99% | 90.2% | 0% | 69.35% | 0.66% | 93.06% | 99.69% | 92.53% | 100% | 98.07% | 40% | 0 |
| 37428 | RS Bhayangkara Manado | 9 | 2025 | 10-06-2025 | 99.76% | 98% | 100% | 0% | 97.86% | 0% | 99.8% | 100% | 100% | 100% | 100% | 100% | 0 |
| 37429 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 9 | 2025 | 10-07-2025 | 97.24% | 100% | 100% | 100% | 100% | 2.86% | 89.01% | 100% | 99.42% | 85.71% | 100% | 100% | |
| 37430 | RS Umum Daerah Buluye Napoae Moutong | 9 | 2025 | 10-08-2025 | 99.66% | 99% | 100% | 0% | 98.5% | 0% | 100% | 100% | 99.93% | 100% | 100% | 0% | |
| 37431 | RS Umum Daerah Dr. Abdul Rivai | 9 | 2025 | 10-10-2025 | 85.1% | 99% | 100% | 85% | 64.96% | 6.91% | 98.88% | 100% | 98.68% | 100% | 100% | 0% | |
| 37432 | RS Tonsea | 9 | 2025 | 10-05-2025 | 98.5% | 99% | 100% | 100% | 96.53% | 0% | 61.21% | 100% | 100% | 100% | 100% | 100% | |
| 37433 | RS Umum Balikpapan Baru | 9 | 2025 | 10-08-2025 | 90% | 100% | 100% | 100% | 82.5% | 3.45% | 84% | 100% | 83.33% | 100% | 100% | 100% | 0 |
| 37434 | RS Umum Daerah Kolonodale | 9 | 2025 | 10-09-2025 | 92.68% | 100% | 100% | 0% | 88.57% | 0% | 100% | 100% | 78.98% | 0% | 100% | 100% | |
| 37435 | RS GKST Tentena | 9 | 2025 | - | 81.38% | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 37436 | RS Pelita Kasih | 9 | 2025 | 10-09-2025 | 100% | 94% | 100% | 0% | 100% | 0% | 64.21% | 100% | 100% | 100% | 100% | 100% | |
| 37437 | RS Umum Daerah Maria Walanda Maramis | 9 | 2025 | 10-06-2025 | 99.47% | 100% | 100% | 100% | 82.39% | 21.88% | 95.38% | 100% | 97.61% | 0% | 99.8% | 0% | |
| 37438 | RS Umum Daerah dr.H. Jusuf SK | 9 | 2025 | 01-01-1970 | 89.17% | 90% | 96.14% | 0% | 8.43% | 12.71% | 56.79% | 99.49% | 100% | 0% | 84.56% | 100% | 0 |
| 37439 | RS Umum Manado Medical Center | 9 | 2025 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 80% | 50% | 100% | 100% | 0 |
| 37440 | RS TK 4 Dr. Yanto, Sp.OT | 9 | 2025 | 10-09-2025 | 91.5% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 100% | 100% | 100% | 100% | |
| 37441 | RS Budi Setia | 9 | 2025 | 10-06-2025 | 87.5% | 92% | 100% | 50% | 73.75% | 13.89% | 84% | 100% | 83.58% | 78.57% | 94.12% | 100% | |
| 37442 | RS Umum Daerah Inche Abdoel Moeis | 9 | 2025 | 10-10-2025 | 65.24% | 100% | 99.59% | 66.67% | 78.04% | 9.33% | 88.87% | 97.71% | 99.31% | 0% | 97.6% | 100% | 0 |
| 37443 | RS Pertamina Tarakan | 9 | 2025 | 10-07-2025 | 95.25% | 100% | 100% | 100% | 92.46% | 0% | 76.75% | 100% | 83.58% | 0% | 100% | 100% | |
| 37444 | RS Umum Daerah Pendau Tambu Kab Donggala | 9 | 2025 | 10-06-2025 | 88% | 89% | 100% | 0% | 100% | 0% | 100% | 100% | 99.94% | 100% | 100% | 0% | |
| 37445 | RS Umum Tingkat IV Lanud Balikpapan | 9 | 2025 | 01-01-1970 | 98% | 100% | 98% | 0% | 99.36% | 0% | 100% | 0% | 96.75% | 100% | 0% | 0% | |
| 37446 | RS Umum Siloam Hospital Manado | 9 | 2025 | 10-09-2025 | 97.03% | 100% | 100% | 0% | 63.84% | 1.49% | 74.55% | 100% | 100% | 100% | 100% | 100% | 0 |
| 37447 | RS Umum Mokopido Toli-Toli | 9 | 2025 | 10-08-2025 | 90% | 98% | 100% | 0% | 57.2% | 0.45% | 92.59% | 82.98% | 93.1% | 96.75% | 100% | 0% | |
| 37448 | RS Umum Medika Sangatta | 9 | 2025 | 10-12-2025 | 83.21% | 91% | 99.21% | 100% | 98.85% | 7.06% | 49.15% | 100% | 99.41% | 100% | 95.99% | 100% | 0 |
| 37449 | RS Hermana | 9 | 2025 | 10-09-2025 | 85% | 100% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 100% | 0% | |
| 37450 | RS Umum Hj. Zubaeda Bantilan | 9 | 2025 | 10-07-2025 | 83.5% | 85% | 69.57% | 0% | 98.6% | 0% | 100% | 100% | 100% | 100% | 93.33% | 0% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.