Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 40301 | RS Umum Lira Medika | 1 | 2024 | 02-07-2024 | 97.16% | 100% | 100% | 87.5% | 86.99% | 4.43% | 81.47% | 100% | 94.2% | 78.53% | 100% | 100% | 0 |
| 40302 | RS AMC | 1 | 2024 | 02-07-2024 | 93.5% | 98% | 100% | 0% | 78.12% | 0% | 53.32% | 98.66% | 92.97% | 100% | 100% | 100% | 0 |
| 40303 | RS Umum Satria Medika | 1 | 2024 | 02-09-2024 | 79% | 72% | 92.5% | 100% | 100% | 0% | 100% | 100% | 98.5% | 50% | 100% | 100% | 0 |
| 40304 | RS Umum Mandaya | 1 | 2024 | 02-09-2024 | 92.9% | 100% | 100% | 100% | 90.48% | 0% | 46.7% | 100% | 100% | 100% | 100% | 100% | 0 |
| 40305 | RS Umum Santo Yusup | 1 | 2024 | 02-07-2024 | 77.51% | 75% | 93.61% | 100% | 90% | 0% | 78.04% | 100% | 99.56% | 79.17% | 99.6% | 100% | 0 |
| 40306 | RS Ibu dan Anak Nurul Annisa | 1 | 2024 | 02-06-2024 | 100% | 93% | 100% | 100% | 98% | 100% | 100% | 90% | 100% | 99% | 98% | 100% | 0 |
| 40307 | RS Khusus Paru Kabupaten Karawang | 1 | 2024 | 02-08-2024 | 95% | 100% | 100% | 0% | 85.23% | 0% | 100% | 100% | 99.49% | 100% | 100% | 100% | 0 |
| 40308 | RS Umum Karya Medika Bantar Gebang | 1 | 2024 | 03-10-2024 | 97.56% | 100% | 96.69% | 100% | 98.08% | 0% | 96.25% | 100% | 100% | 97.5% | 100% | 100% | 0 |
| 40309 | RS Umum Immanuel Bandung | 1 | 2024 | 02-07-2024 | 89.66% | 92% | 100% | % | 96.52% | 1.13% | 68.95% | 100% | 88.62% | 62.5% | 100% | 100% | 0 |
| 40310 | RS Permata Bunda | 1 | 2024 | 02-07-2024 | 100% | 100% | 100% | 0% | 99.44% | 0% | 100% | 100% | 70.65% | 100% | 100% | 100% | 0 |
| 40311 | RS Ibu dan Anak Aisyah Qurrataain | 1 | 2024 | 02-10-2024 | 75% | 67% | 75% | 35% | 100% | 30% | 50% | 33.33% | 100% | 20% | 40% | 75% | 0 |
| 40312 | RS Mitra Keluarga Pratama | 1 | 2024 | 02-09-2024 | 98.32% | 99% | 100% | 100% | 90.77% | 5.81% | 55.18% | 100% | 92.13% | 100% | 100% | 82.35% | 0 |
| 40313 | RS Hermina Karawang | 1 | 2024 | 02-06-2024 | 98.55% | 98% | 97% | 97.78% | 99.66% | 0.57% | 74.67% | 100% | 97.57% | 75% | 95% | 100% | 0 |
| 40314 | RS Umum Kartika Kasih | 1 | 2024 | 02-08-2024 | 81% | 99% | 96% | 100% | 75.67% | 21.26% | 72.5% | 100% | 99.8% | 0% | 86% | 100% | 0 |
| 40315 | RS Karisma Cimareme | 1 | 2024 | 01-01-1970 | 76% | 93% | 100% | 42.86% | 96.57% | 0% | 49.03% | 100% | 95.62% | 54.89% | 100% | 100% | 0 |
| 40316 | RS Umum Pinna | 1 | 2024 | - | 81.08% | 100% | 100% | 100% | 72.97% | 0% | 70% | 100% | 97.3% | 94% | 100% | 75% | 0 |
| 40317 | RS Khusus Gigi dan Mulut UNPAD | 1 | 2024 | 02-08-2024 | 98.9% | 100% | 100% | % | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 40318 | RS Primaya Karawang | 1 | 2024 | 03-10-2024 | 87.48% | 95% | 100% | 100% | 96.85% | 11.46% | 94.89% | 100% | 96.67% | 85% | 100% | 100% | 0 |
| 40319 | RS Umum Mitra Keluarga Bekasi Timur | 1 | 2024 | 02-09-2024 | 98.33% | 99% | 100% | 0% | 92% | 1.81% | 88.06% | 100% | 89.55% | 100% | 100% | 100% | 0 |
| 40320 | RS Umum IMC | 1 | 2024 | 02-09-2024 | 100% | 100% | 78.95% | 100% | 40% | 0% | 54.03% | 100% | 88.31% | 100% | 0% | 100% | 0 |
| 40321 | RS Umum Masmitra | 1 | 2024 | 02-09-2024 | 92.2% | 84% | 97.67% | 30% | 65.47% | 0% | 42.5% | 100% | 98.12% | 100% | 100% | 100% | 0 |
| 40322 | RS Umum Amanda Mitra Keluarga | 1 | 2024 | 02-06-2024 | 94.67% | 99% | 100% | 100% | 90.75% | 0% | 98.56% | 100% | 100% | 75% | 100% | 100% | 0 |
| 40323 | RS Umum Daerah Al-Mulk | 1 | 2024 | 02-10-2024 | 64.35% | 100% | 100% | 100% | 83.5% | 0% | 83.8% | 100% | 67.9% | 80% | 99.82% | 100% | 0 |
| 40324 | RS Umum Daerah Cabangbungin | 1 | 2024 | 02-10-2024 | 85.78% | 98% | 100% | 100% | 18.42% | 0% | 90.13% | 100% | 89.17% | 36.36% | 100% | 0% | 0 |
| 40325 | RS Umum Sentral Medika | 1 | 2024 | 02-08-2024 | 100% | 98% | 20.2% | 5.62% | 30.51% | 11.24% | 80.34% | 100% | 100% | 100% | 7.78% | 100% | 0 |
| 40326 | RS Umum Tarumajaya | 1 | 2024 | 02-07-2024 | 83.33% | 91% | 100% | 100% | 84.09% | 100% | 85.03% | 100% | 100% | 83.87% | 100% | 100% | 0 |
| 40327 | RS Umum Daerah Lembang | 1 | 2024 | 02-10-2024 | 88.28% | 96% | 100% | 100% | 77.41% | 0% | 89.71% | 100% | 96.55% | 75% | 100% | 100% | 0 |
| 40328 | RS Umum Santosa Hospital Bandung Kopo | 1 | 2024 | 02-09-2024 | 91.04% | 97% | 98.97% | 100% | 72.51% | 0% | 72.6% | 99.72% | 85.92% | 76.65% | 99.28% | 83.33% | 0 |
| 40329 | RS Umum Hermina Arcamanik | 1 | 2024 | 02-06-2024 | 91.06% | 100% | 100% | 100% | 80.54% | 0.73% | 97.58% | 100% | 100% | 90% | 100% | 98.7% | 0 |
| 40330 | RS Permata Keluarga Karawang | 1 | 2024 | 02-09-2024 | 91% | 100% | 100% | 100% | 85.43% | 0% | 92.98% | 100% | 92.52% | 77.88% | 93.85% | 100% | 0 |
| 40331 | RS Ibu dan Anak Dr. Djoko Pramono | 1 | 2024 | 02-01-2024 | 97.5% | 98% | 100% | 100% | 91.6% | 6.52% | 88.57% | 100% | 98% | 100% | 100% | 97.5% | 0 |
| 40332 | RS Umum Assyifa Sukabumi | 1 | 2024 | 02-10-2024 | 97.75% | 100% | 98.88% | 100% | 85.33% | 2.53% | 58.27% | 100% | 99.24% | 86.67% | 99% | 91.67% | 0 |
| 40333 | RS Umum Permata Keluarga Jababeka | 1 | 2024 | 02-09-2024 | 95.71% | 100% | 100% | % | 87.04% | 0% | 80.85% | 100% | 100% | 73.68% | 100% | 100% | 0 |
| 40334 | RS Umum Pusat Dr. Hasan Sadikin | 1 | 2024 | 02-10-2024 | 95.48% | 100% | 100% | 100% | 86.37% | 2.43% | 96.33% | 99.97% | 98.95% | 99.53% | 100% | 100% | 0 |
| 40335 | RS Ibu dan Anak Frisdhy Angel | 1 | 2024 | 02-12-2024 | 80% | 88% | 100% | 0% | 90.7% | 0% | 77.08% | 100% | 100% | 95% | 100% | 100% | 0 |
| 40336 | RS Azizah | 1 | 2024 | 02-09-2024 | 79.51% | 87% | 100% | 100% | 82.95% | 0% | 80.09% | 100% | 95.83% | 94.74% | 100% | 100% | 0 |
| 40337 | RS Umum Yukum Medical Centre | 1 | 2024 | 01-01-1970 | 96.77% | 98% | 98.06% | 100% | 61.82% | 0% | 62.12% | 100% | 100% | 83.33% | 97.27% | 87.5% | 0 |
| 40338 | RS Ibu dan Anak Asih Kota Metro | 1 | 2024 | 02-10-2024 | 87.5% | 97% | 100% | 100% | 87.01% | 0% | 100% | 100% | 97.72% | 100% | 100% | 100% | 0 |
| 40339 | RS Umum Mutiara Bunda | 1 | 2024 | 02-05-2024 | 100% | 100% | 100% | 100% | 100% | 1% | 89.58% | 100% | 100% | 96.15% | 98.81% | 100% | 0 |
| 40340 | RS Umum Gandaria | 1 | 2024 | 10-03-2024 | 75% | 70% | 100% | 100% | 98.36% | 100% | 75% | 100% | 80% | 66.67% | 100% | 83.33% | 0 |
| 40341 | RS Umum Permata Hati Metro | 1 | 2024 | 02-08-2024 | 85% | 85% | 97.9% | 100% | 75.78% | 6.37% | 100% | 100% | 100% | 100% | 96.85% | 100% | 0 |
| 40342 | RS Umum Daerah Embung Fatimah Kota Batam | 1 | 2024 | 02-05-2024 | 53.83% | 81% | 100% | 0% | 83.33% | 19.49% | 90.29% | 97.85% | 83.74% | 0% | 68% | 100% | 0 |
| 40343 | RS Airan Raya | 1 | 2024 | 02-05-2024 | 90% | 99% | 99.62% | 0% | 88.6% | 1.87% | 81.19% | 100% | 90.27% | 92.86% | 99.54% | 100% | 0 |
| 40344 | RS Ibu dan Anak Anugerah Medical Center Metro | 1 | 2024 | 02-07-2024 | 97.5% | 100% | 100% | 100% | 85.92% | 0% | 96.14% | 100% | 99.72% | 100% | 100% | 100% | 0 |
| 40345 | RS Umum Daerah Sjafrie Rachman Puding Besar | 1 | 2024 | 02-01-2024 | 99.35% | 100% | 100% | 0% | 98.34% | 0% | 94.44% | 100% | 98.98% | 94.12% | 100% | 0% | 0 |
| 40346 | RS Umum Prikasih | 1 | 2024 | 02-07-2024 | 89.18% | 100% | 100% | 50% | 50.73% | 19.24% | 83.55% | 100% | 98.65% | 100% | 94.61% | 100% | 0 |
| 40347 | RS Umum Muhammadiyah Metro | 1 | 2024 | 02-09-2024 | 99.36% | 79% | 100% | 0% | 93.02% | 0% | 71.36% | 96.39% | 75% | 92.31% | 100% | 100% | 0 |
| 40348 | RS Umum Daerah Dr H Abdul Moeloek | 1 | 2024 | 02-09-2024 | 74.16% | 80% | 55.42% | 33.33% | 16.95% | 4.71% | 27.12% | 87.88% | 99.64% | 97.67% | 64.32% | 100% | 0 |
| 40349 | RS Umum Daerah Kota Tanjung Pinang | 1 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 40350 | RS Griya Medika Dompet Dhuafa | 1 | 2024 | - | 81.5% | 83% | 100% | 100% | 81.33% | 0% | 84% | 100% | 91.33% | 87.5% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.