Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 40901 | RS Umum Daerah Aceh Singkil | 10 | 2024 | 11-08-2024 | 87.58% | 32% | 98.51% | 0% | 81.67% | 1.59% | 100% | 50% | 86.04% | 0% | 90.59% | 0% | 0 |
| 40902 | RS Umum Daerah TGK. Abdullah Syafii Beureuneun | 10 | 2024 | 11-08-2024 | 83.02% | 83% | 96.84% | 100% | 74.63% | 0% | 94.56% | 100% | 80% | 87.19% | 69.19% | 100% | 0 |
| 40903 | RS Umum Universitas Prima Indonesia | 10 | 2024 | 11-06-2024 | 97.5% | 80% | 100% | 0% | 100% | 0% | 95.24% | 100% | 92.31% | 80% | 93.75% | 100% | 0 |
| 40904 | RS Umum Deli | 10 | 2024 | 11-07-2024 | 98.29% | 98% | 86% | 0% | 85% | 14.81% | 84.36% | 100% | 92.58% | 0% | 100% | 0% | 0 |
| 40905 | RS Umum Wampu Norita | 10 | 2024 | 11-06-2024 | 92.5% | 100% | 100% | 100% | 48.78% | 0% | 46.34% | 100% | 89.41% | 100% | 100% | 0% | 0 |
| 40906 | RS Umum Harapan Ibu | 10 | 2024 | 11-10-2024 | 90% | 100% | 100% | 100% | 100% | 0% | 82.35% | 100% | 100% | 100% | 100% | 100% | 0 |
| 40907 | RS Umum Methodist | 10 | 2024 | 11-10-2024 | 99% | 99% | 100% | 100% | 99.92% | 0% | 100% | 9.82% | 100% | 0.36% | 100% | 100% | 0 |
| 40908 | RS Umum Daerah Rantau Prapat | 10 | 2024 | - | 98.4% | 94% | 100% | 100% | 96% | 0% | 96.83% | 100% | 98.6% | 0% | 100% | 100% | 0 |
| 40909 | RS Umum Mitra Sehat | 10 | 2024 | 12-10-2024 | 97% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 40910 | RS Umum Mitra Medika | 10 | 2024 | 11-06-2024 | 98.81% | 100% | 100% | 0% | 89.66% | 4.79% | 91.44% | 100% | 97.71% | 96.08% | 100% | 100% | 0 |
| 40911 | RS Umum Ibnu Sina | 10 | 2024 | 11-07-2024 | 97.5% | 83% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 40912 | RS Islam Ibnu Sina Sigli | 10 | 2024 | 11-10-2024 | 95% | 100% | 100% | 95% | 85% | 0% | 75% | 100% | 80% | 70% | 100% | 90% | 0 |
| 40913 | RS Umum Dr. Suyoto Pusrehab Kemhan | 10 | 2024 | 11-08-2024 | 82.78% | 89% | 100% | 0% | 60.91% | 7.48% | 68.78% | 99.83% | 90% | 85.19% | 100% | 100% | 0 |
| 40914 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 10 | 2024 | 11-10-2024 | 81% | 94% | 97.78% | 100% | 69.63% | 4.55% | 80% | 100% | 97.24% | 94.29% | 97.14% | 100% | 0 |
| 40915 | RS Umum Daerah Kriopanting Payung | 10 | 2024 | 11-07-2024 | 90.5% | 99% | 100% | 0% | 96.83% | 0% | 89.47% | 100% | 97.43% | 100% | 100% | 100% | 0 |
| 40916 | RSUP Fatmawati | 10 | 2024 | 11-10-2024 | 78.69% | 86% | 89.28% | 0% | 56.62% | 2.07% | 75.82% | 100% | 92.23% | 100% | 99.7% | 100% | 0 |
| 40917 | RS Umum Daerah Kepulauan Seribu | 10 | 2024 | 11-06-2024 | 97% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 98.64% | 100% | 100% | 100% | 0 |
| 40918 | RS Ibu dan Anak Ibunda | 10 | 2024 | 11-07-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 40919 | RS Hj. Bunda Halimah | 10 | 2024 | 11-10-2024 | 85% | 83% | 100% | 80% | 80% | 0% | 86.76% | 98.11% | 90.39% | 88.66% | 100% | 100% | 0 |
| 40920 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 10 | 2024 | 10-11-2024 | 89% | 100% | 100% | 90% | 85.14% | 3.33% | 91.26% | 100% | 100% | 85% | 100% | 100% | 0 |
| 40921 | RS Ibu dan Anak Bunda | 10 | 2024 | - | 95.31% | 100% | 100% | 61.9% | 95.22% | 27.45% | 98.21% | 100% | 97.92% | 96.1% | 100% | 91.67% | 0 |
| 40922 | RS Ibu dan Anak Puri Betik Hati | 10 | 2024 | 11-05-2024 | 94.7% | 92% | 99.63% | 100% | 82.43% | 2.5% | 81.69% | 0% | 85.97% | 100% | 100% | 100% | 0 |
| 40923 | RS Kalbu Intan Medika | 10 | 2024 | 11-08-2024 | 100% | 100% | 100% | % | 50.91% | 0% | 27.27% | 0% | 99.77% | 100% | 100% | 100% | 0 |
| 40924 | RS Umum Daerah Kab. Bangka Selatan | 10 | 2024 | 11-10-2024 | 94.23% | 100% | 97.75% | 100% | 83.67% | 0% | 96.69% | 100% | 73.84% | 80% | 100% | 100% | 0 |
| 40925 | RS Bhayangkara Polda Kep. Bangka Belitung | 10 | 2024 | 11-05-2024 | 98.04% | 98% | 100% | 0% | 97.56% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 40926 | RS Ibu dan Anak JWCC Asih | 10 | 2024 | 11-10-2024 | 93.88% | 100% | 100% | 0% | 95.81% | 4.17% | 84.44% | 100% | 0% | 87.5% | 100% | 100% | 0 |
| 40927 | RS Ibu dan Anak Dzakirah | 10 | 2024 | 11-08-2024 | 98% | 100% | 100% | 100% | 93.48% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 40928 | RS Khusus Mata Permana Sari | 10 | 2024 | 11-04-2024 | 95.71% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 40929 | RS Primaya Bhakti Wara | 10 | 2024 | 11-09-2024 | 93.5% | 99% | 100% | 100% | 99.51% | 0% | 99.48% | 100% | 99.99% | 82.31% | 62.3% | 100% | 0 |
| 40930 | RS Khusus Kanker MRCCC Siloam Semanggi | 10 | 2024 | 11-06-2024 | 90.67% | 97% | 100% | 0% | 59.4% | 2.35% | 52.9% | 100% | 100% | 79.55% | 100% | 94% | 0 |
| 40931 | RS Ibu dan Anak Mawar | 10 | 2024 | 11-11-2024 | 85.5% | 100% | 100% | 60% | 86.21% | 18.18% | 100% | 100% | 86.11% | 80% | 100% | 77.78% | 0 |
| 40932 | RS Umum Jakarta | 10 | 2024 | 11-08-2024 | 93.25% | 96% | 99.08% | 0% | 99.16% | 0.54% | 59.12% | 100% | 97.79% | 100% | 99.16% | 100% | 0 |
| 40933 | RS Umum Bumi Waras | 10 | 2024 | 11-09-2024 | 83.5% | 98% | 100% | 100% | 51.85% | 0% | 88.63% | 100% | 91.94% | 76.92% | 98.5% | 76.47% | 0 |
| 40934 | RS Ibu dan Anak Rona | 10 | 2024 | 11-05-2024 | 95.58% | 100% | 100% | 100% | 98.78% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 40935 | RS Umum Daerah Alimuddin Umar | 10 | 2024 | - | 91.95% | 98% | 100% | 100% | 83.87% | 0% | 100% | 100% | 86.77% | 100% | 100% | 100% | 0 |
| 40936 | RS Santa Elisabeth Sei Lekop | 10 | 2024 | 11-07-2024 | 97.87% | 96% | 91.71% | 0% | 80.25% | 0% | 54.24% | 100% | 96.57% | 81.82% | 100% | 100% | 0 |
| 40937 | RS Umum Advent Bandar Lampung | 10 | 2024 | 11-08-2024 | 94.22% | 100% | 100% | 0% | 98.76% | 8.93% | 68.57% | 94.74% | 98.75% | 85.64% | 100% | 73.91% | 0 |
| 40938 | RS Umum Daerah Pringsewu | 10 | 2024 | 11-08-2024 | 85.47% | 100% | 100% | 0% | 80.47% | 0% | 99.89% | 100% | 81.97% | 88.89% | 100% | 100% | 0 |
| 40939 | RS Umum AL Cilandak | 10 | 2024 | 11-09-2024 | 85% | 100% | 100% | 0% | 63.38% | 1.63% | 90.83% | 100% | 94.98% | 89.47% | 100% | 0% | 0 |
| 40940 | RS Umum Imanuel Way Halim | 10 | 2024 | 01-01-1970 | 88.42% | 97% | 99.26% | 25% | 79.96% | 7.3% | 60.03% | 100% | 97.13% | 69.38% | 97.86% | 100% | 0 |
| 40941 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 10 | 2024 | 11-08-2024 | 95.2% | 100% | 100% | 83.33% | 88.8% | 0.7% | 86.07% | 100% | 100% | 48.91% | 100% | 100% | 0 |
| 40942 | RS Ibu dan Anak Muhaya | 10 | 2024 | 10-12-2024 | 90% | 92% | 97.5% | 84% | 77.5% | 20% | 90% | 86% | 88% | 84% | 90% | 90% | 0 |
| 40943 | RS Umum Urip Sumoharjo | 10 | 2024 | - | 85.32% | 100% | 100% | 100% | 100% | 0% | 100% | 95.57% | 98.78% | 100% | 100% | 92.59% | 0 |
| 40944 | RS Jiwa Dharmawangsa | 10 | 2024 | 11-10-2024 | 100% | 100% | 99.15% | 0% | 63.49% | 0% | 96.12% | 100% | 97.54% | 50% | 100% | 100% | 0 |
| 40945 | RS Umum Daerah Muhammad Zein | 10 | 2024 | 11-08-2024 | 79.5% | 100% | 100% | 0% | 38.79% | 0% | 100% | 100% | 99.41% | 66.67% | 100% | 0% | 0 |
| 40946 | RS Umum Pusat Pertamina | 10 | 2024 | 11-07-2024 | 94.01% | 100% | 100% | 100% | 62.07% | 0% | 57.45% | 100% | 84.91% | 100% | 100% | 100% | 0 |
| 40947 | RS Bakti Timah Pangkalpinang | 10 | 2024 | 11-07-2024 | 90.28% | 92% | 100% | 100% | 76.64% | 0% | 85.22% | 100% | 79.93% | 100% | 100% | 100% | 0 |
| 40948 | RS Umum Graha Husada | 10 | 2024 | 11-08-2024 | 90% | 100% | 100% | 100% | 83.33% | 0% | 100% | 100% | 98.33% | 92% | 100% | 100% | 0 |
| 40949 | RS Jiwa Daerah Provinsi Lampung | 10 | 2024 | 11-09-2024 | 88.89% | 83% | 95.83% | 0% | 85% | 0% | 90% | 96% | 94% | 90% | 80% | 100% | 0 |
| 40950 | RS Umum Daerah Depati Hamzah | 10 | 2024 | 11-09-2024 | 97.89% | 100% | 100% | 100% | 78.67% | 0% | 100% | 100% | 99.68% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.