Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 40951 | RS Ibu dan Anak Asih Kota Metro | 10 | 2024 | 11-09-2024 | 93.5% | 98% | 100% | 100% | 89.33% | 0% | 100% | 100% | 97.27% | 100% | 100% | 100% | 0 |
| 40952 | RS Gunung Manik | 10 | 2024 | 11-07-2024 | 100% | 100% | 100% | 0% | 96.68% | 0% | 84.44% | 0% | 100% | 100% | 100% | 0% | 0 |
| 40953 | RS Azizah | 10 | 2024 | 11-09-2024 | 86.67% | 88% | 100% | 100% | 85.55% | 0% | 81.89% | 100% | 96.75% | 81.58% | 100% | 100% | 0 |
| 40954 | RS Umum Mitra Husada | 10 | 2024 | 11-10-2024 | 61.75% | 99% | 99.86% | 74.19% | 75.67% | 19.76% | 93.2% | 100% | 84.8% | 91.18% | 98.58% | 100% | 0 |
| 40955 | RS Umum Daerah Sumbersari Bantul | 10 | 2024 | 11-10-2024 | 77.5% | 74% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 80% | 100% | 0% | 0 |
| 40956 | RS Umum Bakti Timah Muntok | 10 | 2024 | 11-09-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 52.45% | 100% | 84.94% | 80% | 100% | 100% | 0 |
| 40957 | RS Ibu dan Anak Frisdhy Angel | 10 | 2024 | 11-07-2024 | 93.5% | 100% | 100% | 0% | 67.44% | 0% | 88.31% | 100% | 100% | 100% | 100% | 0% | 0 |
| 40958 | RS Panti Secanti | 10 | 2024 | 11-08-2024 | 96.15% | 95% | 96.58% | 100% | 95.86% | 0% | 92.74% | 100% | 86.49% | 100% | 100% | 100% | 0 |
| 40959 | RS Umum Daerah Dabo Kabupaten Lingga | 10 | 2024 | 11-10-2024 | 72.98% | 90% | 100% | 100% | 85.34% | 0% | 100% | 88.89% | 99.74% | 0% | 100% | 100% | 0 |
| 40960 | RS Umum Daerah Depati Bahrin | 10 | 2024 | 11-09-2024 | 90% | 100% | 100% | 100% | 93.49% | 0% | 95.27% | 100% | 100% | 82.91% | 100% | 100% | 0 |
| 40961 | RS Umum Arsani | 10 | 2024 | 11-06-2024 | 97.5% | 95% | 100% | 94.59% | 98.1% | 0% | 100% | 95.59% | 99.92% | 98.96% | 100% | 100% | 0 |
| 40962 | RS Ibu Anak Hidayah Ibu | 10 | 2024 | 11-10-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 99.17% | 100% | 100% | 98.46% | 0 |
| 40963 | RS Ibu dan Anak Griya Medika Batam | 10 | 2024 | 01-01-1970 | 95% | 100% | 100% | 85.71% | 87.5% | 4.41% | 86.21% | 100% | 92.33% | 84.38% | 100% | 100% | 0 |
| 40964 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 10 | 2024 | 11-11-2024 | 82.61% | 97% | 100% | 80% | 87.61% | 5.45% | 100% | 100% | 0% | 0% | 100% | 100% | 0 |
| 40965 | RS Umum Daerah Encik Mariyam | 10 | 2024 | 11-10-2024 | 0% | 0% | 0% | 0% | 89.3% | 0% | 99.59% | 100% | 99.45% | 97.67% | 92.65% | 0% | 0 |
| 40966 | RS Utama | 10 | 2024 | 11-10-2024 | 94.42% | 91% | 92.94% | 100% | 90.97% | 0% | 100% | 100% | 0% | 95.65% | 100% | 100% | 0 |
| 40967 | RS Bakti Timah Sungailiat | 10 | 2024 | 11-02-2024 | 99% | 100% | 100% | 0% | 74.88% | 0% | 96.1% | 0% | 100% | 100% | 100% | 0% | 0 |
| 40968 | RS Umum Budi Kemuliaan Batam | 10 | 2024 | 11-05-2024 | 99.54% | 99% | 100% | 100% | 92.85% | 1.61% | 86.61% | 95.45% | 98.11% | 44.44% | 100% | 100% | 0 |
| 40969 | RS Umum Graha Hermine | 10 | 2024 | 11-08-2024 | 95% | 100% | 100% | 92.42% | 83.27% | 0% | 88.69% | 100% | 92.84% | 82.22% | 100% | 90% | 0 |
| 40970 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 10 | 2024 | 11-08-2024 | 70.2% | 92% | 0% | 0% | 74.26% | 2.68% | 88.32% | 100% | 85.1% | 0% | 95.92% | 0% | 0 |
| 40971 | RS Umum Daerah Bandar Negara Husada | 10 | 2024 | 11-10-2024 | 97.86% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 40972 | RS Umum Daerah DR. Eko Maulana Ali | 10 | 2024 | 11-06-2024 | 98.5% | 97% | 98% | 0% | 98% | 0% | 98% | 100% | 97% | 62% | 97% | 0% | 0 |
| 40973 | RS Umum Almah | 10 | 2024 | 11-09-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 40974 | RS Badan Pengusahaan Batam | 10 | 2024 | 11-09-2024 | 85.23% | 100% | 100% | 100% | 84.37% | 0% | 94.38% | 96.42% | 89.57% | 95.24% | 100% | 100% | 0 |
| 40975 | RS Umum Daerah Batin Mangunang | 10 | 2024 | - | 86% | 100% | 100% | 100% | 91.2% | 0% | 100% | 100% | 89.14% | 96% | 100% | 0% | 0 |
| 40976 | RS Umum Daerah Sjafrie Rachman Puding Besar | 10 | 2024 | 11-09-2024 | 98.04% | 100% | 100% | 0% | 94.58% | 0% | 100% | 100% | 94.4% | 97.6% | 100% | 100% | 0 |
| 40977 | RS Umum Harapan Bunda Batam | 10 | 2024 | 11-11-2024 | 94.64% | 100% | 100% | 100% | 98.65% | 100% | 59.77% | 98.84% | 80.01% | 81.82% | 100% | 100% | 0 |
| 40978 | RS Umum Daerah dr. H. Marsidi Judono | 10 | 2024 | 11-10-2024 | 87.5% | 97% | 99.17% | 0% | 68.12% | 0.89% | 100% | 100% | 0% | 80% | 98% | 100% | 0 |
| 40979 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 10 | 2024 | 11-10-2024 | 100% | 0% | 100% | % | 100% | % | 73% | 100% | 99.08% | 100% | 100% | 0% | 0 |
| 40980 | RS Ibu dan Anak Santa Anna | 10 | 2024 | 11-10-2024 | 85.5% | 98% | 100% | 0% | 82.16% | 0% | 53.85% | 100% | 71.8% | 86.59% | 100% | 100% | 0 |
| 40981 | RS Umum Bhakti Timah | 10 | 2024 | 11-07-2024 | 100% | 94% | 100% | 100% | 83.2% | 0% | 83.91% | 100% | 89.03% | 100% | 96.22% | 100% | 0 |
| 40982 | RS Ibu dan Anak Kasih Sayang Ibu | 10 | 2024 | 11-04-2024 | 95.59% | 95% | 100% | 0% | 100% | 100% | 100% | 0% | 96.32% | 100% | 100% | 0% | 0 |
| 40983 | RS Pratama Bangka Tengah | 10 | 2024 | 11-06-2024 | 77.47% | 89% | 100% | 0% | 98.26% | 0% | 100% | 100% | 89.11% | 100% | 100% | 0% | 0 |
| 40984 | RS Natar Medika | 10 | 2024 | 11-10-2024 | 91.24% | 100% | 100% | 100% | 89.69% | 0% | 89.4% | 100% | 99.47% | 100% | 100% | 100% | 0 |
| 40985 | RS Umum Daerah Sukadana | 10 | 2024 | 11-11-2024 | 78.18% | 89% | 87.83% | 5.88% | 58.74% | 0% | 96.26% | 100% | 94.79% | 90.48% | 94.98% | 83.33% | 0 |
| 40986 | RS Bhayangkara Batam Polda Kepri | 10 | 2024 | 01-01-1970 | 92.86% | 100% | 100% | 100% | 95.99% | 2.7% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 40987 | RS Belleza Kedaton Bandar Lampung | 10 | 2024 | - | 100% | 100% | 80.11% | 100% | 78.17% | 6.17% | 91.09% | 100% | 80.33% | 76.92% | 96.57% | 77.39% | 0 |
| 40988 | RS Umum Daerah Tarempa | 10 | 2024 | 11-10-2024 | 83.5% | 88% | 97.5% | 100% | 100% | 100% | 100% | 71.43% | 100% | 100% | 67.16% | 100% | 0 |
| 40989 | RS Hermina Lampung | 10 | 2024 | 11-06-2024 | 93.43% | 93% | 100% | 92.45% | 80.23% | 2.79% | 81.85% | 100% | 98.07% | 90.48% | 100% | 98.33% | 0 |
| 40990 | RS Budi Medika | 10 | 2024 | 01-01-1970 | 91.35% | 93% | 100% | 0% | 78.8% | 100% | 100% | 100% | 91.71% | 81.5% | 97.56% | 100% | 0 |
| 40991 | RS Siti Khodijah | 10 | 2024 | 11-10-2024 | 86% | 100% | 100% | 80% | 78.87% | 7.27% | 86.98% | 100% | 82.16% | 80% | 100% | 100% | 0 |
| 40992 | RS Umum Daerah Ahmad Yani Metro | 10 | 2024 | 11-10-2024 | 98.15% | 95% | 99.72% | 0% | 69.35% | 0.31% | 97.74% | 99.49% | 93.41% | 100% | 100% | 100% | 0 |
| 40993 | RS Airan Raya | 10 | 2024 | 11-05-2024 | 89% | 98% | 100% | 0% | 90.38% | 2.01% | 70.43% | 100% | 95.84% | 80.3% | 99.61% | 100% | 0 |
| 40994 | Rumkital dr. Midiyato Suratani | 10 | 2024 | 11-08-2024 | 80% | 90% | 100% | 100% | 91.14% | 1.82% | 98.98% | 100% | 8.43% | 80% | 100% | 100% | 0 |
| 40995 | RS Umum Daerah Dr H Abdul Moeloek | 10 | 2024 | 11-08-2024 | 90.36% | 91% | 98.17% | 33.33% | 20.8% | 4.96% | 85.2% | 100% | 99.84% | 92% | 96.18% | 100% | 0 |
| 40996 | RS Umum Daerah Natuna | 10 | 2024 | 11-08-2024 | 90.99% | 95% | 95.84% | 100% | 66.94% | 0% | 96.72% | 100% | 92.8% | 100% | 95.84% | 100% | 0 |
| 40997 | RS Umum Islam Metro | 10 | 2024 | 11-10-2024 | 98.77% | 0% | 95.38% | 0% | 97.4% | 0% | 97.12% | 100% | 91.25% | 0% | 100% | 83.33% | 0 |
| 40998 | RS Umum Daerah Drs. H. Abu Hanifah | 10 | 2024 | 11-10-2024 | 74% | 86% | 100% | 100% | 94% | 0% | 100% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 40999 | RS Umum Daerah Kota Tanjung Pinang | 10 | 2024 | 01-01-1970 | 88% | 100% | 100% | 100% | 85% | 0% | 79.94% | 100% | 99.8% | 100% | 100% | 100% | 0 |
| 41000 | RS Umum Muhammadiyah Metro | 10 | 2024 | 11-09-2024 | 99.24% | 100% | 100% | 0% | 94.51% | 0% | 75.43% | 97.39% | 75% | 94.44% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.