Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 41801 | RS Umum Daerah H.M.Djafar Harun | 10 | 2024 | 11-08-2024 | 96.92% | 99% | 100% | 100% | 94.69% | 0% | 100% | 100% | 86.23% | 100% | 100% | 100% | 0 |
| 41802 | RS AL Jala Ammari Makassar | 10 | 2024 | 11-10-2024 | 98% | 100% | 100% | 0% | 80% | 0% | 80% | 100% | 98.46% | 80% | 100% | 0% | 0 |
| 41803 | RS Umum Karel Sadsuitubun | 10 | 2024 | 01-01-1970 | 85.93% | 100% | 100% | 100% | 91.75% | 52.7% | 92.37% | 100% | 99.66% | 80% | 100% | 100% | 0 |
| 41804 | RS Umum Daerah Kab.Konawe Utara | 10 | 2024 | 11-10-2024 | 93.16% | 91% | 99.22% | 100% | 100% | 0% | 100% | 100% | 97.24% | 100% | 95.29% | 0% | 0 |
| 41805 | RS Umum Daerah Tani dan Nelayan | 10 | 2024 | 11-10-2024 | 96% | 100% | 98.82% | 100% | 85.12% | 0% | 100% | 100% | 96.83% | 83.33% | 99.46% | 100% | 0 |
| 41806 | RS AL dr. Azhar Zahir Manokwari | 10 | 2024 | 11-05-2024 | 86.83% | 94% | 94.88% | 100% | 82.96% | 25% | 94.88% | 84% | 100% | 96.59% | 95.32% | 100% | 0 |
| 41807 | RS Mujaisyah | 10 | 2024 | 11-09-2024 | 90% | 85% | 98.4% | 0% | 95.15% | 5.77% | 92.35% | 100% | 91.65% | 100% | 100% | 100% | 0 |
| 41808 | RS Siloam Hospital Buton | 10 | 2024 | 11-08-2024 | 90.05% | 100% | 100% | 0% | 74.07% | 0% | 92.5% | 99.44% | 100% | 92.31% | 100% | 100% | 0 |
| 41809 | RS Umum Daerah Kabupaten Konawe Kepulauan | 10 | 2024 | 11-09-2024 | 63.84% | 71% | 100% | 0% | 100% | 0% | 80.11% | 100% | 89.4% | 0% | 100% | 0% | 0 |
| 41810 | RS Ibu dan Anak Malebu Husada | 10 | 2024 | 11-09-2024 | 85.92% | 100% | 100% | 85.71% | 86.64% | 0% | 86.64% | 100% | 84.53% | 82.22% | 100% | 0% | 0 |
| 41811 | RS Umum Daerah Pasangkayu | 10 | 2024 | 11-09-2024 | 96.09% | 97% | 100% | 100% | 73.35% | 0% | 99.05% | 100% | 79.31% | 100% | 100% | 100% | 0 |
| 41812 | RS Umum Bioklinik | 10 | 2024 | 11-09-2024 | 92.17% | 93% | 100% | 0% | 100% | 0% | 62.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 41813 | RS Mata Makassar | 10 | 2024 | 11-10-2024 | 93.44% | 100% | 100% | 0% | 96.67% | 1.63% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 41814 | RS Umum Daerah Toto Kabila | 10 | 2024 | 11-01-2024 | 90.5% | 94% | 96.35% | 0% | 100% | 0% | 87.71% | 94.12% | 98.45% | 100% | 98.41% | 100% | 0 |
| 41815 | RS PKU Muhammadiyah Mamajang | 10 | 2024 | 11-10-2024 | 100% | 100% | 100% | 100% | 97.78% | 0% | 78.74% | 100% | 100% | 95.45% | 100% | 100% | 0 |
| 41816 | RS Khusus Daerah Dadi | 10 | 2024 | 11-06-2024 | 80% | 80% | 90.61% | 100% | 94.04% | 4.17% | 98.29% | 100% | 90.06% | 83.33% | 96.7% | 94.12% | 0 |
| 41817 | RS Bhayangkara Kendari | 10 | 2024 | 11-08-2024 | 89% | 100% | 100% | 100% | 92.44% | 0% | 90.35% | 100% | 88.02% | 91.72% | 100% | 85.19% | 0 |
| 41818 | RS Tk.IV 18.07.02 J. A. Dimara | 10 | 2024 | 11-01-2024 | 95% | 100% | 100% | 0% | 93.73% | 0% | 93.85% | 100% | 92.17% | 93.61% | 100% | 100% | 0 |
| 41819 | RS Ibu dan Anak Siti Khadidjah | 10 | 2024 | 11-09-2024 | 93.31% | 92% | 100% | 100% | 87.5% | 0% | 96.67% | 100% | 97.84% | 100% | 100% | 86.67% | 0 |
| 41820 | RS Umum Sandi Karsa Makassar | 10 | 2024 | 11-10-2024 | 75% | 75% | 100% | 100% | 80% | % | 85% | 95% | 100% | 100% | 100% | 87.5% | 0 |
| 41821 | RS Umum Daerah Kota Tidore Kepulauan | 10 | 2024 | 01-01-1970 | 100% | 92% | 100% | 0% | 28.57% | 0% | 89.83% | 100% | 95.48% | 100% | 100% | 100% | 0 |
| 41822 | RS Siloam Makassar | 10 | 2024 | 11-08-2024 | 100% | 100% | 100% | 100% | 89.39% | 3.31% | 100% | 100% | 99.92% | 100% | 100% | 100% | 0 |
| 41823 | RS Umum Daerah Kabupaten Kolaka Timur | 10 | 2024 | 11-09-2024 | 95.25% | 97% | 98.55% | 100% | 99.52% | % | 93.67% | 100% | 92.98% | 0% | 100% | 100% | 0 |
| 41824 | RS Gigi dan Mulut Ladokgi TNI AL Yos Sudarso | 10 | 2024 | 11-10-2024 | 89.06% | 91% | 93.93% | % | 95.35% | % | 100% | 0% | 100% | 90.55% | 100% | 100% | 0 |
| 41825 | RS Hermina Makassar | 10 | 2024 | 11-09-2024 | 94.09% | 100% | 100% | 100% | 69.98% | 4.9% | 82.2% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 41826 | RS Benyamin Guluh Kolaka | 10 | 2024 | 11-09-2024 | 83.94% | 92% | 71.87% | 100% | 71.28% | 0% | 93.64% | 100% | 93.39% | 96.88% | 89.83% | 0% | 0 |
| 41827 | RS Umum Daerah DR. Ir. Iwan Bokings Kab. Boalemo | 10 | 2024 | 11-08-2024 | 98.07% | 99% | 100% | 100% | 96.27% | 0% | 95.24% | 82.35% | 100% | 0% | 99.56% | 100% | 0 |
| 41828 | RS Antam Nikel Pomalaa | 10 | 2024 | 11-07-2024 | 94.43% | 94% | 100% | 0% | 90.58% | 0% | 100% | 100% | 95.03% | 100% | 100% | 100% | 0 |
| 41829 | RS Umum Daerah Kabupaten Bombana | 10 | 2024 | 11-08-2024 | 98.52% | 99% | 100% | 100% | 96.88% | 6.02% | 100% | 100% | 87.9% | 100% | 100% | 100% | 0 |
| 41830 | RS Umum Bintang Laut Palopo | 10 | 2024 | 11-10-2024 | 98.69% | 100% | 99.16% | 0% | 80.31% | 0% | 96.82% | 100% | 85.16% | 70% | 92.69% | 100% | 0 |
| 41831 | RS Khusus Gigi dan Mulut Universitas Hasanuddin | 10 | 2024 | 11-08-2024 | 89% | 96% | 100% | 0% | 93.75% | 100% | 94.53% | 0% | 100% | 100% | 100% | 100% | 0 |
| 41832 | RS Siloam Ambon | 10 | 2024 | 11-07-2024 | 91.5% | 93% | 100% | 100% | 40.09% | 1.95% | 62.78% | 100% | 96.22% | 89.36% | 99.07% | 91.89% | 0 |
| 41833 | RS Bunda | 10 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 98.48% | 0% | 95.76% | 100% | 98.56% | 98.33% | 100% | 0% | 0 |
| 41834 | RS Ibu dan Anak Permata Hati | 10 | 2024 | 11-06-2024 | 99% | 100% | 100% | 100% | 92.1% | 0% | 35.38% | 100% | 98.45% | 100% | 100% | 100% | 0 |
| 41835 | RS Umum Daerah Tobelo | 10 | 2024 | 11-10-2024 | 85.44% | 83% | 91.95% | 65.38% | 64.06% | 60.94% | 100% | 99.47% | 80.36% | 99.04% | 96.61% | 100% | 0 |
| 41836 | RS TNI AL dr. FX. Soehardjo | 10 | 2024 | 11-10-2024 | 100% | 98% | 100% | 0% | 98% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 41837 | RS Umum Daerah Konawe Selatan | 10 | 2024 | 11-10-2024 | 100% | 100% | 100% | 100% | 95.17% | 0% | 83.87% | 100% | 100% | 100% | 100% | 100% | 0 |
| 41838 | RS Umum Daerah Hajjah Andi Depu | 10 | 2024 | 11-09-2024 | 84.97% | 98% | 100% | 100% | 96.29% | 0.42% | 99.69% | 80.38% | 91.59% | 91.85% | 100% | 97.04% | 0 |
| 41839 | RS Umum Daerah Kota Bau Bau | 10 | 2024 | 11-10-2024 | 98.57% | 100% | 76.82% | 63.64% | 31.35% | 0.99% | 86.02% | 100% | 91.34% | 0% | 44.33% | 25% | 0 |
| 41840 | RS Al Fatah | 10 | 2024 | 11-10-2024 | 97.5% | 92% | 100% | 83.33% | 95.81% | 1.67% | 98.88% | 100% | 99.97% | 96.88% | 100% | 90% | 0 |
| 41841 | RS Ibu dan Anak Paramount | 10 | 2024 | 11-08-2024 | 95.5% | 95% | 100% | 100% | 79.29% | 0% | 82.2% | 100% | 97.07% | 83.33% | 100% | 80.59% | 0 |
| 41842 | RS Ibu dan Anak Kartini | 10 | 2024 | 11-09-2024 | 100% | 100% | 100% | 100% | 95.16% | 0% | 92.97% | 100% | 100% | 100% | 100% | 100% | 0 |
| 41843 | RS Ibu dan Anak Prof. dr. H. M. Farid | 10 | 2024 | 11-07-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 96.83% | 89.89% | 100% | 100% | 0 |
| 41844 | RS Tk. IV Dr. R. Ismoyo Kendari | 10 | 2024 | 11-08-2024 | 89% | 80% | 90.91% | 100% | 100% | 0% | 94.87% | 100% | 97.87% | 100% | 100% | 0% | 0 |
| 41845 | RS Universitas Hasanuddin | 10 | 2024 | 11-07-2024 | 92.79% | 100% | 100% | 100% | 94.8% | 10.35% | 66.47% | 100% | 99.23% | 90% | 97.75% | 100% | 0 |
| 41846 | RSU Cahaya Medika Makassar | 10 | 2024 | 11-10-2024 | 98% | 99% | 100% | 84.31% | 90.3% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 41847 | RS Sumber Hidup GPM | 10 | 2024 | 11-09-2024 | 85% | 100% | 100% | 100% | 83.33% | 0% | 83.33% | 100% | 90% | 0% | 100% | 90% | 0 |
| 41848 | RS Umum Daerah Prof Dr. H. Aloei Saboe | 10 | 2024 | 11-08-2024 | 95.52% | 100% | 100% | 100% | 63% | 1.29% | 98.62% | 100% | 78.48% | 100% | 100% | 100% | 0 |
| 41849 | RS Akademis Jaury | 10 | 2024 | 11-10-2024 | 82% | 90% | 100% | 0% | 58.38% | 5.13% | 96.38% | 100% | 80.44% | 75.32% | 100% | 100% | 0 |
| 41850 | RS Umum Daerah Konawe | 10 | 2024 | 11-08-2024 | 85.15% | 100% | 98.81% | 72.41% | 78.75% | 0% | 98.61% | 100% | 98% | 0% | 97.41% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.