Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 41851 | RS Ibu dan Anak Ananda | 10 | 2024 | 11-08-2024 | 95% | 100% | 100% | 100% | 90% | 0% | 60% | 100% | 92% | 98% | 100% | 94.74% | 0 |
| 41852 | RS Kepolisian Bhayangkara | 10 | 2024 | 11-10-2024 | 86% | 97% | 97.37% | 100% | 67.91% | 2.17% | 83.78% | 100% | 99.84% | 79.17% | 88.37% | 100% | 0 |
| 41853 | RS Umum Daerah Kota Kendari | 10 | 2024 | 11-10-2024 | 82.65% | 100% | 99.75% | 93.75% | 71.23% | 0% | 96.09% | 96.97% | 100% | 97.49% | 99.5% | 100% | 0 |
| 41854 | RS Ibu dan Anak Amanat | 10 | 2024 | 11-07-2024 | 95% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 41855 | RS Umum Daerah Maren H. Noho Renuat Kota Tual | 10 | 2024 | 11-08-2024 | 63% | 60% | 72.08% | 100% | 97.4% | 100% | 90.34% | 100% | 90.48% | 100% | 89.83% | 61.54% | 0 |
| 41856 | RS Multazam | 10 | 2024 | 11-07-2024 | 93.48% | 94% | 100% | 100% | 95.51% | 0% | 92.52% | 100% | 98.71% | 67.65% | 100% | 100% | 0 |
| 41857 | RS Jantung dan Pembuluh Darah Oputa Yi Koo Sulawesi Tenggara | 10 | 2024 | 11-10-2024 | 93% | 85% | 100% | % | 0% | % | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 41858 | RS Umum Daerah Kabupaten Wakatobi | 10 | 2024 | 11-09-2024 | 0% | 0% | 100% | 40% | 54.97% | 0% | 100% | 100% | 92.46% | 100% | 100% | 0% | 0 |
| 41859 | RS Stella Maris | 10 | 2024 | 11-04-2024 | 97.48% | 100% | 100% | 0% | 92.42% | 12.46% | 90.35% | 100% | 97.92% | 87.8% | 97.75% | 100% | 0 |
| 41860 | RS Umum Wisata Universitas Indonesia Timur | 10 | 2024 | 11-09-2024 | 92.03% | 69% | 100% | 100% | 71.54% | 1.72% | 65.86% | 100% | 100% | 87.32% | 100% | 66.67% | 0 |
| 41861 | RS Umum Dr. M. Haulussy Ambon | 10 | 2024 | 12-09-2024 | 82% | 83% | 95% | 0% | 82.73% | 0% | 85.58% | 100% | 99.96% | 93.75% | 100% | 100% | 0 |
| 41862 | RS Ibu dan Anak Mutiara Ibu | 10 | 2024 | - | 95% | 100% | 100% | 100% | 100% | 100% | 85% | 100% | 100% | 100% | 100% | 100% | 0 |
| 41863 | RS Umum Masohi | 10 | 2024 | 11-10-2024 | 90.13% | 93% | 95.8% | 100% | 77.49% | 0% | 100% | 100% | 92.78% | 100% | 100% | 100% | 0 |
| 41864 | RS Ibu dan Anak Chaterine Booth | 10 | 2024 | 11-07-2024 | 93.48% | 100% | 100% | 0% | 88.89% | 0% | 93.98% | 0% | 83.58% | 0% | 100% | 0% | 0 |
| 41865 | RS Umum Daerah Boliyohuto | 10 | 2024 | 11-09-2024 | 99.4% | 99% | 100% | 0% | 76.86% | 20% | 100% | 100% | 89.81% | 0% | 97.1% | 83.33% | 0 |
| 41866 | RS Umum Dharma Ibu Ternate | 10 | 2024 | 11-09-2024 | 90.11% | 97% | 100% | 0% | 90.32% | 9.86% | 64.18% | 100% | 100% | 60% | 0% | 100% | 0 |
| 41867 | RS Islam Gigi dan Mulut FKG-UMI | 10 | 2024 | 11-07-2024 | 95% | 100% | 100% | % | 100% | 0% | 0% | 100% | 100% | 100% | 0% | 0% | 0 |
| 41868 | RS Umum Daerah Andi Makkasau Parepare | 10 | 2024 | 11-07-2024 | 99.96% | 100% | 100% | 66.67% | 80.97% | 2.38% | 91.3% | 100% | 100% | 100% | 100% | 100% | 0 |
| 41869 | RS Tk. IV 16.07.01 TNI AD Ternate | 10 | 2024 | 01-01-1970 | 100% | 99% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 41870 | RS Hikmah | 10 | 2024 | 11-08-2024 | 95% | 100% | 100% | 0% | 94.18% | 1.01% | 80.13% | 100% | 100% | 90% | 100% | 100% | 0 |
| 41871 | RS Umum Piru | 10 | 2024 | 11-07-2024 | 81.29% | 97% | 94.53% | 0% | 77.51% | 0% | 65.2% | 100% | 100% | 100% | 95.65% | 30.77% | 0 |
| 41872 | RS Umum Aliyah | 10 | 2024 | 11-09-2024 | 100% | 100% | 100% | 100% | 97.73% | 3.23% | 98.53% | 100% | 99.23% | 100% | 100% | 100% | 0 |
| 41873 | RS Umum Daerah Maba | 10 | 2024 | 11-10-2024 | 82.5% | 82% | 100% | 0% | 82% | 0% | 100% | 100% | 62% | 0% | 45% | 0% | 0 |
| 41874 | RS Bhayangkara Gorontalo | 10 | 2024 | 11-06-2024 | 88% | 100% | 100% | 100% | 100% | 1.82% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 41875 | RS Umum Daerah Kabupaten Mamuju | 10 | 2024 | - | 84.27% | 92% | 100% | 100% | 52.73% | 1.45% | 90.53% | 100% | 88.05% | 84.84% | 98.7% | 100% | 0 |
| 41876 | RS Umum Daerah Dr. H. Chasan Boesoirie Ternate | 10 | 2024 | 11-09-2024 | 63.58% | 77% | 100% | 25% | 50.61% | 1.18% | 83.79% | 100% | 84.93% | 84.62% | 100% | 100% | 0 |
| 41877 | RS Ibnu Sina Makassar | 10 | 2024 | 11-06-2024 | 79.14% | 80% | 100% | 100% | 31.23% | 23.81% | 67.09% | 100% | 97.76% | 61.8% | 100% | 100% | 0 |
| 41878 | RS Pratama Wasala | 10 | 2024 | 02-04-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 41879 | RS Umum Daerah Bula | 10 | 2024 | 11-09-2024 | 87.36% | 94% | 100% | 100% | 39.73% | 4.35% | 98.3% | 100% | 89.32% | 0% | 100% | 0% | 0 |
| 41880 | RS Umum Luramay | 10 | 2024 | 11-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 41881 | RS Umum Dewi Sartika | 10 | 2024 | 11-10-2024 | 100% | 100% | 100% | 97.56% | 100% | 4% | 91.2% | 100% | 94.9% | 89.89% | 100% | 90% | 0 |
| 41882 | RS Ibu dan Anak Sitti Khadijah 1 Muhammadiyah | 10 | 2024 | 11-10-2024 | 96% | 95% | 100% | 100% | 98.55% | 18.18% | 98% | 100% | 100% | 94.9% | 97% | 100% | 0 |
| 41883 | RS Dokter Palemmai Tandi | 10 | 2024 | 11-10-2024 | 90% | 85% | 89.68% | 100% | 77.33% | 0% | 97.2% | 100% | 94.73% | 100% | 100% | 0% | 0 |
| 41884 | RS Jiwa Sofifi | 10 | 2024 | 11-10-2024 | 70.74% | 85% | 88.37% | 0% | 98.01% | 0% | 90.32% | 0% | 100% | 0% | 0% | 100% | 0 |
| 41885 | RS Tk. IV 07.07.03 Dr. Sumantri | 10 | 2024 | 11-10-2024 | 97% | 99% | 85.33% | 0% | 100% | 50.88% | 77.72% | 100% | 99.91% | 90.91% | 71.43% | 100% | 0 |
| 41886 | RS Umum Daerah Kota Ternate | 10 | 2024 | 11-10-2024 | 96.5% | 100% | 0% | % | 100% | % | 0% | 0% | 86.92% | 0% | 0% | 0% | 0 |
| 41887 | RS Tk. II Pelamonia | 10 | 2024 | 11-06-2024 | 98.64% | 100% | 100% | 100% | 98.7% | 0% | 93.9% | 100% | 97.92% | 87.88% | 99.95% | 100% | 0 |
| 41888 | RS Umum Daerah dr. M. Mohammad Dunda | 10 | 2024 | 11-08-2024 | 93.87% | 99% | 99.74% | 100% | 78.9% | 0% | 98.71% | 100% | 100% | 100% | 100% | 0% | 0 |
| 41889 | RS Umum Daerah dr. Ishak Umarella | 10 | 2024 | 12-09-2024 | 88% | 100% | 100% | 0% | 97.9% | 0% | 99.21% | 100% | 97% | 0% | 71.43% | 0% | 0 |
| 41890 | RS Khusus Daerah Ibu dan Anak Pertiwi | 10 | 2024 | 11-09-2024 | 90.03% | 89% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 96.97% | 100% | 100% | 0 |
| 41891 | RS Hermina Kendari | 10 | 2024 | 11-10-2024 | 97.33% | 95% | 100% | 83.33% | 81.69% | 4.72% | 72.65% | 100% | 98.93% | 80% | 100% | 100% | 0 |
| 41892 | RS Umum Aliyah III | 10 | 2024 | 11-10-2024 | 100% | 100% | 100% | 100% | 97.54% | 3.33% | 93.05% | 100% | 100% | 95.59% | 100% | 100% | 0 |
| 41893 | RS Umum Daerah Provinsi Sulawesi Barat | 10 | 2024 | - | 83.5% | 88% | 99.65% | 100% | 74.84% | 0% | 90.04% | 90.91% | 100% | 100% | 100% | 66.67% | 0 |
| 41894 | RS Prima Ternate | 10 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 41895 | RSUP Dr. Wahidin Sudirohusodo | 10 | 2024 | 11-10-2024 | 81.48% | 96% | 99.19% | 0% | 93.68% | 8.59% | 67.39% | 100% | 95.19% | 100% | 98.77% | 100% | 0 |
| 41896 | RS Umum Daerah dr. Hasri Ainun Habibie | 10 | 2024 | 11-10-2024 | 95.57% | 96% | 100% | 100% | 96.47% | 3.68% | 97.75% | 0% | 90.32% | 0% | 100% | 100% | 0 |
| 41897 | RS Fatima Pare-Pare | 10 | 2024 | 11-10-2024 | 90.73% | 95% | 100% | 80% | 22.99% | 0% | 66.26% | 98.28% | 100% | 33.33% | 100% | 100% | 0 |
| 41898 | RS Umum Daerah Sawerigading | 10 | 2024 | 11-10-2024 | 96.67% | 93% | 96.67% | 50% | 96.33% | 1.59% | 97.27% | 100% | 99.9% | 0% | 92.59% | 100% | 0 |
| 41899 | RS Umum Pusat Dr. Tadjuddin Chalid Makassar | 10 | 2024 | 11-09-2024 | 86.49% | 95% | 100% | 0% | 95.19% | 2.07% | 80.97% | 100% | 97.33% | 85.19% | 100% | 100% | 0 |
| 41900 | RS Umum Mitra Manakarra | 10 | 2024 | 11-08-2024 | 92% | 95% | 96.3% | 89.71% | 86.69% | 29.17% | 91.86% | 95.77% | 89.81% | 71.03% | 92.19% | 85.29% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.