Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 4351 | RS Umum Ridhoka Salma | 5 | 2026 | 87.8% | 100% | 100% | 100% | 86.92% | 1.05% | 72.64% | 100% | 94.66% | 75.29% | 100% | 96.43% | 0 |
| 4352 | RS Umum Amanda | 5 | 2026 | 98.12% | 100% | 100% | 0% | 98.19% | 1.14% | 97.87% | 91.67% | 88.71% | 100% | 100% | 100% | 0 |
| 4353 | RS Umum Kartika Husada Setu | 5 | 2026 | 86.19% | 100% | 100% | 82.35% | 94.2% | 4.69% | 62.17% | 100% | 91% | 100% | 100% | 100% | 0 |
| 4354 | RS Umum Cikarang Medika | 5 | 2026 | 94% | 100% | 100% | 85.71% | 83.61% | 0% | 66.72% | 100% | 86.26% | 80% | 100% | 85.71% | 0 |
| 4355 | RS Umum Harapan Mulia | 5 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 89.45% | 100% | 100% | 99.48% | 99.97% | 98.1% | 0 |
| 4356 | RS Cahaya Medika | 5 | 2026 | 100% | 94% | 98.46% | 83.33% | 97% | 4% | 98.11% | 100% | 99.23% | 93.33% | 98% | 93.33% | |
| 4357 | RS Umum Metro Hospitals | 5 | 2026 | 99.28% | 100% | 100% | 80% | 93.75% | 0% | 80.25% | 100% | 82.72% | 100% | 100% | 100% | 0 |
| 4358 | RS Umum Anna Medika | 5 | 2026 | 99.43% | 100% | 100% | 100% | 99.35% | 1.49% | 100% | 100% | 100% | 69.07% | 100% | 0% | |
| 4359 | RS Uni Medika Setu Bekasi | 5 | 2026 | 77.14% | 99% | 100% | 66.67% | 53.59% | 70.7% | 68.09% | 100% | 98.36% | 85.71% | 100% | 100% | 0 |
| 4360 | RS DKH Cikarang Barat | 5 | 2026 | 99.5% | 89% | 100% | 100% | 99.21% | 0% | 100% | 100% | 100% | 50.85% | 100% | 100% | |
| 4361 | RS Umum Asri Medika | 5 | 2026 | 93% | 90% | 100% | 100% | 90.23% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | |
| 4362 | RS Emhaka | 5 | 2026 | 100% | 100% | 100% | 83.33% | 89.09% | 4.55% | 60.14% | 100% | 99.57% | 90.32% | 100% | 0% | 0 |
| 4363 | RS Umum Mitra Keluarga Cikarang | 5 | 2026 | 99.97% | 100% | 100% | % | 100% | 0% | 100% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 4364 | RS Umum Hermina Galaxy | 5 | 2026 | 90.59% | 100% | 100% | 100% | 83.33% | 0.57% | 87.23% | 100% | 100% | 87.8% | 100% | 100% | 0 |
| 4365 | RS Mitra Plumbon Cibitung | 5 | 2026 | 88.24% | 100% | 100% | 100% | 93.73% | 3.27% | 89.44% | 100% | 84.47% | 81.48% | 100% | 100% | 0 |
| 4366 | RS Umum Dokter Adam Talib | 5 | 2026 | 100% | 100% | 100% | 0% | 96.67% | 0% | 96.88% | 0% | 100% | 91.18% | 100% | 0% | 0 |
| 4367 | RS Amanda Cikarang Selatan | 5 | 2026 | 90.8% | 100% | 94.38% | 100% | 65.64% | 0% | 90.24% | 100% | 99.92% | 74.19% | 98.27% | 88% | 0 |
| 4368 | RS dr. Abdul Radjak Jababeka | 5 | 2026 | 95% | 75% | 100% | 100% | 57.14% | 0% | 62.8% | 100% | 99.23% | 100% | 100% | 100% | |
| 4369 | RS Ananda Tambun Selatan | 5 | 2026 | 94% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4370 | RS Umum Karya Medika II | 5 | 2026 | 84.21% | 100% | 100% | 100% | 100% | 0% | 59.6% | 100% | 88.08% | 75% | 100% | 100% | 0 |
| 4371 | RS Umum Kartika Husada | 5 | 2026 | 92.7% | 98% | 100% | 0% | 86.13% | 0% | 83.33% | 100% | 100% | 82.14% | 100% | 100% | 0 |
| 4372 | RS Umum Medirossa Cikarang | 5 | 2026 | 89.81% | 98% | 100% | 0% | 82.04% | 0% | 22.58% | 100% | 92.31% | 85.71% | 100% | 100% | 0 |
| 4373 | RS Umum Permata Cibubur | 5 | 2026 | 94.44% | 100% | 95.17% | 100% | 78.74% | 0% | 98.61% | 100% | 94.78% | 91.12% | 93.88% | 100% | 0 |
| 4374 | RS Umum Hermina Grand Wisata | 5 | 2026 | 90.81% | 100% | 100% | 83.33% | 93.8% | 4.93% | 81.14% | 100% | 98.45% | 88.89% | 100% | 100% | 0 |
| 4375 | RS Umum St. Elisabeth | 5 | 2026 | 88.87% | 99% | 100% | 0% | 56.1% | 0% | 76.64% | 85.19% | 87.39% | 100% | 99.38% | 100% | 0 |
| 4376 | RS Umum Daerah Kab.Bekasi | 5 | 2026 | 61% | 100% | 100% | 100% | 57.97% | 100% | 68.46% | 100% | 92.36% | 62.5% | 94.8% | 100% | |
| 4377 | RS Umum Ananda | 5 | 2026 | 98.86% | 100% | 100% | 87.5% | 92% | 4.94% | 98% | 100% | 100% | 0% | 88% | 86.67% | 0 |
| 4378 | RS Umum Hosana Medica | 5 | 2026 | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 4379 | RS Umum Rawa Lumbu | 5 | 2026 | 82.22% | 100% | 83.11% | 0% | 68.21% | 0% | 94.54% | 100% | 93.99% | 76.47% | 92.31% | 83.33% | 0 |
| 4380 | Sentra Medika Hospital Cikarang | 5 | 2026 | 100% | 100% | 100% | 100% | 81.25% | 0% | 70.62% | 100% | 99.84% | 0% | 100% | 100% | 0 |
| 4381 | Siloam Hospitals Lippo Cikarang | 5 | 2026 | 90.03% | 100% | 100% | 83.33% | 92.63% | 1.34% | 68.42% | 99.19% | 97.68% | 100% | 100% | 100% | 0 |
| 4382 | RS Umum Annisa | 5 | 2026 | 85.25% | 100% | 100% | 75% | 79.04% | 2.86% | 87.92% | 100% | 87.46% | 91.58% | 100% | 100% | 0 |
| 4383 | RS Umum Karya Medika | 5 | 2026 | 90.5% | 96% | 100% | 92.59% | 94.71% | 3.87% | 77.46% | 100% | 95.93% | 80.56% | 100% | 100% | 0 |
| 4384 | RS Umum Bhakti Husada | 5 | 2026 | 100% | 100% | 100% | 88.89% | 97.14% | 4.47% | 100% | 100% | 98.86% | 87.5% | 100% | 100% | |
| 4385 | RS Primaya Karawang | 5 | 2026 | 90.92% | 99% | 100% | 100% | 41.51% | 2.84% | 65.08% | 100% | 96% | 88.89% | 100% | 100% | 0 |
| 4386 | RS Hermina Karawang | 5 | 2026 | 95.5% | 96% | 100% | 86.67% | 86.36% | 0.74% | 85% | 2.61% | 96.29% | 70% | 100% | 100% | |
| 4387 | RS Umum Amanda Mitra Keluarga | 5 | 2026 | 90.69% | 85% | 95.46% | 100% | 97.49% | 0% | 74.16% | 93.21% | 100% | 82.76% | 80.48% | 100% | 0 |
| 4388 | RS Umum Sentral Medika | 5 | 2026 | 90% | 90% | 25.63% | 52.94% | 6.21% | 12.66% | 91.07% | 100% | 100% | 100% | 25.63% | 100% | 0 |
| 4389 | RS Umum Rosela | 5 | 2026 | 85% | 96% | 87.88% | 100% | 54.55% | 9.76% | 79.75% | 75% | 100% | 57.14% | 73.53% | 86.67% | |
| 4390 | RS Umum SAN Medical Center | 5 | 2026 | 99% | 98% | 97% | 100% | 100% | 0% | 95.24% | 100% | 100% | 100% | 100% | 100% | |
| 4391 | RS Umum Helsa | 5 | 2026 | 85.45% | 95% | 97.62% | 0% | 89.71% | 0% | 100% | 100% | 100% | 81.73% | 95.15% | 100% | 0 |
| 4392 | RS Umum Mitra Family | 5 | 2026 | 92% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 0% | 100% | 100% | 100% | |
| 4393 | RS Umum Puri Asih | 5 | 2026 | 100% | 100% | 100% | 100% | 99.78% | 0% | 83.67% | 100% | 80.96% | 87.5% | 100% | 100% | 0 |
| 4394 | RS Umum Fikri Medika | 5 | 2026 | 99.5% | 91% | 100% | 0% | 99.93% | 0% | 92.35% | 100% | 97.49% | 0% | 100% | 100% | |
| 4395 | RS Umum Lira Medika | 5 | 2026 | 98.57% | 100% | 100% | 100% | 83.68% | 1.06% | 82.53% | 100% | 99.6% | 82.95% | 100% | 100% | 0 |
| 4396 | RS Umum Daerah Jatisari Kabupaten Karawang | 5 | 2026 | 91% | 100% | 100% | 0% | 94.3% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4397 | RS Umum Mandaya | 5 | 2026 | 94.23% | 100% | 99.82% | 100% | 94.13% | 1.17% | 59.51% | 100% | 99.94% | 100% | 99.05% | 100% | 0 |
| 4398 | RS Umum Izza | 5 | 2026 | 46% | 99% | 99.58% | 50% | 43.54% | 0.67% | 68.67% | 100% | 98.8% | 84.81% | 63.16% | 85.71% | 0 |
| 4399 | RS Umum Citra Sari Husada | 5 | 2026 | 84.84% | 87% | 100% | % | 80.93% | 4.99% | 80.89% | 100% | 100% | 80.66% | 100% | 100% | 0 |
| 4400 | RS Ibu dan Anak Dr. Djoko Pramono | 5 | 2026 | 99.5% | 100% | 100% | 100% | 94% | 6.38% | 93% | 100% | 93.5% | 97.5% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.