Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 4401 | RS Umum Daerah Benda | 2 | 2026 | 86.5% | 100% | 100% | 0% | 86.24% | 0% | 95.96% | 93.75% | 95.39% | 93.04% | 100% | 0% | 0 |
| 4402 | RS SHL Pandeglang | 2 | 2026 | 98.8% | 98% | 88.51% | 100% | 86.74% | 100% | 86.39% | 100% | 96% | 73.33% | 80% | 100% | 0 |
| 4403 | RS Umum Darmayu Madiun | 2 | 2026 | 96.79% | 96% | 100% | 100% | 87.91% | 0% | 84.64% | 100% | 91.58% | 97.54% | 100% | 100% | 0 |
| 4404 | RS Ar Rahmah Medika | 2 | 2026 | 99.56% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 4405 | RS Metro Hospitals M. Toha | 2 | 2026 | 85.5% | 98% | 99.95% | % | 74.43% | 16.52% | 91.85% | 100% | 100% | 93.33% | 90.24% | 100% | 0 |
| 4406 | RS Umum Daerah Ar Rozy | 2 | 2026 | 80.15% | 79% | 98.19% | 100% | 95.89% | 0% | 92.43% | 100% | 95.13% | 100% | 100% | 100% | 0 |
| 4407 | BAMBANG SHITA HOSPITAL | 2 | 2026 | 100% | 100% | 100% | % | 100% | 4.17% | 95.45% | 0% | 94.61% | 0% | 100% | 0% | 0 |
| 4408 | RUMAH SAKIT GIGI DAN MULUT UNIVERSITAS BRAWIJAYA | 2 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 90.27% | 100% | 0% | 60% | 0 |
| 4409 | RS Mandaya Royal Puri | 2 | 2026 | 92.03% | 99% | 100% | 100% | 93.12% | 7.53% | 96.65% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 4410 | RS Hermina Periuk Tangerang | 2 | 2026 | 92% | 100% | 100% | 90.91% | 70.96% | 0.9% | 73.08% | 100% | 100% | 80.77% | 100% | 100% | 0 |
| 4411 | Melati Hospital Satsuitubun | 2 | 2026 | 100% | 100% | 100% | % | 80.68% | % | 75% | 100% | 90.91% | 0% | 100% | 0% | 0 |
| 4412 | RS Umum BRI Medika Malang | 2 | 2026 | 99.8% | 100% | 100% | 100% | 94.94% | 3.92% | 93.44% | 100% | 96.31% | 100% | 100% | 100% | 0 |
| 4413 | RS Khusus Bedah Heart and Surgery | 2 | 2026 | 96.43% | 100% | 100% | % | 97.5% | 100% | 86.96% | 100% | 90.51% | 96.68% | 100% | 100% | 0 |
| 4414 | RS Umum Daerah Eka Candrarini | 2 | 2026 | 99.6% | 100% | 100% | 100% | 100% | 0% | 95.97% | 100% | 100% | 0% | 100% | 100% | 0 |
| 4415 | RS Hermina PIK Dua | 2 | 2026 | 92% | 100% | 100% | 100% | 100% | 0% | 61.63% | 100% | 0% | 100% | 100% | 100% | 0 |
| 4416 | RS Umum Daerah Serpong Utara | 2 | 2026 | 66.1% | 92% | 100% | 0% | 98.13% | 0% | 99.08% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4417 | RS Umum Daerah Ketapang | 2 | 2026 | 90% | 93% | 100% | 100% | 83.42% | 0% | 64% | 100% | 83.95% | 62.5% | 100% | 100% | 0 |
| 4418 | RS Sukma Wijaya | 2 | 2026 | 85% | 100% | 100% | 80% | 79.83% | 4.08% | 80.36% | 100% | 87.13% | 83.33% | 96.43% | 100% | 0 |
| 4419 | RS Ibu dan Anak Bina Medika | 2 | 2026 | 86.81% | 100% | 100% | 100% | 70.3% | 8% | 67.42% | 100% | 99.98% | 0% | 100% | 100% | 0 |
| 4420 | Ciputra Hospital Surabaya | 2 | 2026 | 87.37% | 99% | 95.46% | 100% | 76.75% | 0% | 69.97% | 84.21% | 98.02% | 86.67% | 85.71% | 87.5% | 0 |
| 4421 | RS INSAN NUSANTARA | 2 | 2026 | 73% | 80% | 100% | 0% | 72.53% | 33.33% | 72% | 100% | 80.37% | 100% | 100% | 100% | 0 |
| 4422 | Rumah Sakit Baghraf Health Care | 2 | 2026 | 95.59% | 97% | 100% | 100% | 89.34% | 0% | 63.83% | 100% | 91.89% | 60% | 97.4% | 100% | 0 |
| 4423 | RS Qona'ah | 2 | 2026 | 91% | 100% | 100% | 100% | 93.94% | 0% | 87.78% | 100% | 93.33% | 89.89% | 100% | 100% | 0 |
| 4424 | RS Jannah | 2 | 2026 | 98.5% | 100% | 100% | 100% | 100% | 0.95% | 90.91% | 100% | 100% | 99.33% | 100% | 100% | 0 |
| 4425 | RS Ibu dan Anak Puri Bunda Madura | 2 | 2026 | 96% | 100% | 100% | 100% | 94.28% | 0% | 99.28% | 100% | 97.82% | 90.91% | 100% | 100% | 0 |
| 4426 | RS Umum Pusat Surabaya | 2 | 2026 | 80% | 90% | 95.24% | 0% | 64.21% | 2.74% | 81.22% | 100% | 91.95% | 83.33% | 100% | 100% | 0 |
| 4427 | RS Citra Arafiq Serang | 2 | 2026 | 89.33% | 93% | 100% | 0% | 100% | 100% | 56.17% | 100% | 83.86% | 0% | 100% | 100% | 0 |
| 4428 | RS Tonggak Husada | 2 | 2026 | 84.5% | 80% | 100% | 0% | 89.46% | 0% | 17.09% | 100% | 99.31% | 0% | 12.5% | 83.33% | 0 |
| 4429 | RS Umum Daerah Abuya Kangean | 2 | 2026 | 100% | 100% | 100% | 100% | 100% | 4% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 4430 | RS Andalucia | 2 | 2026 | 90% | 100% | 100% | % | 59.62% | 0% | 32.56% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4431 | RS Ubaya | 2 | 2026 | 85.55% | 100% | 100% | 100% | 76.22% | 4.56% | 81.88% | 100% | 100% | 100% | 83.33% | 100% | 0 |
| 4432 | RS Ibu dan Anak Adi Guna | 2 | 2026 | 72% | 84% | 100% | 0% | 86.36% | 0% | 100% | 100% | 0% | 50% | 100% | 100% | 0 |
| 4433 | RSIA Mitra Permata Husada Purbalinga | 2 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 4434 | RS Islam At-Tin Husada Purbalingga | 2 | 2026 | 100% | 95% | 100% | 0% | 65% | 0% | 100% | 100% | 94.91% | 100% | 100% | 100% | 0 |
| 4435 | RS Umum PKU Muhammadiyah Purbalingga | 2 | 2026 | 88% | 99% | 100% | 100% | 80.17% | 4.26% | 93.33% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 4436 | RS JIH Purwokerto | 2 | 2026 | 78.89% | 92% | 100% | 100% | 69.51% | 10.34% | 80.42% | 100% | 99.65% | 85% | 100% | 83.33% | 0 |
| 4437 | RS Khusus Mata Purwokerto | 2 | 2026 | 85.5% | 100% | 91.57% | 0% | 57.14% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 4438 | RUMAH SAKIT UMUM PEMASYARAKATAN NUSAKAMBANGAN KELAS D PRATAMA | 2 | 2026 | 95% | 100% | 100% | % | 100% | % | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 4439 | RS Priscilla Medical Center | 2 | 2026 | 99.34% | 97% | 100% | 100% | 78.59% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4440 | RS Umum Daerah Asih Husada Langensari | 2 | 2026 | 85.56% | 89% | 100% | 0% | 99.19% | 0% | 100% | 100% | 99.19% | 100% | 100% | 0% | 0 |
| 4441 | RS Windu Husada | 2 | 2026 | 99.06% | 100% | 100% | 0% | 100% | 0.39% | 93.84% | 100% | 89.74% | 91.28% | 100% | 100% | 0 |
| 4442 | RS Jantung dan Pembuluh Darah Tasikmalaya | 2 | 2026 | 96.72% | 99% | 100% | 75% | 80.48% | 0% | 52.51% | 100% | 96.18% | 95.05% | 97.06% | 100% | 0 |
| 4443 | RS Hermina Tasikmalaya | 2 | 2026 | 100% | 100% | 100% | 100% | 98.93% | 0% | 95.85% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 4444 | RS Umum Baros | 2 | 2026 | 85% | 95% | 100% | 91.84% | 80% | 95.24% | 70% | 100% | 78.57% | 100% | 100% | 100% | 0 |
| 4445 | RS Eka Hospital Depok | 2 | 2026 | 93.91% | 100% | 100% | 0% | 85.76% | 0% | 76.54% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4446 | RS Umum Daerah Anugerah Sehat Afiat | 2 | 2026 | 89.68% | 98% | 95.44% | 0% | 87.5% | 0% | 93.96% | 100% | 97% | 100% | 95.65% | 100% | 0 |
| 4447 | RS Primaya Depok | 2 | 2026 | 91.55% | 99% | 100% | 100% | 98.79% | 0% | 53.13% | 100% | 100% | 0% | 100% | 100% | 0 |
| 4448 | RS Umum Citra Arafiq Sawangan | 2 | 2026 | 89% | 96% | 97.86% | 66.67% | 97.64% | 1.94% | 73.82% | 100% | 97.75% | 82.35% | 97.01% | 100% | 0 |
| 4449 | RS Permata Keluarga Summarecon Bekasi | 2 | 2026 | 52.38% | 71% | 100% | 0% | 95.01% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4450 | RS Paramedika | 2 | 2026 | 93.87% | 100% | 100% | 0% | 98.28% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.