Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 451 | RS Umum Mitra Keluarga Kelapa Gading | 1 | 2026 | 02-09-2026 | 88.18% | 100% | 100% | % | 91.31% | 0% | 99.42% | 100% | 100% | 0% | 100% | 100% | 0 |
| 452 | RS Umum Daerah Koja | 1 | 2026 | 02-09-2026 | 87.5% | 93% | 100% | 100% | 94.12% | 1.72% | 98.57% | 86.91% | 95.66% | 82.5% | 100% | 100% | 0 |
| 453 | RS Umum Mitra Medika Premiere | 1 | 2026 | 02-07-2026 | 98.44% | 100% | 100% | 0% | 73.38% | 4.26% | 88.44% | 98.95% | 99.96% | 86.72% | 100% | 100% | 0 |
| 454 | RS Umum Daerah H. Bachtiar Djafar | 1 | 2026 | 02-09-2026 | 89.37% | 90% | 100% | 0% | 100% | 0% | 88.98% | 100% | 97.64% | 100% | 100% | 0% | 0 |
| 455 | RS Umum Daerah Dr. Pirngadi | 1 | 2026 | 02-09-2026 | 93.42% | 94% | 100% | 0% | 74.53% | 0% | 98.88% | 100% | 87.22% | 100% | 100% | 100% | 0 |
| 456 | RS Tk. II Putri Hijau Medan | 1 | 2026 | 02-07-2026 | 87.06% | 97% | 100% | 100% | 87.97% | 3.57% | 93.94% | 100% | 96.69% | 100% | 100% | 100% | 0 |
| 457 | RS Umum Deli | 1 | 2026 | 02-09-2026 | 97.33% | 97% | 94% | 0% | 94.72% | 4.35% | 85.47% | 100% | 97.35% | 0% | 100% | 100% | 0 |
| 458 | RS Umum Delima Medan | 1 | 2026 | 02-10-2026 | 100% | 100% | 100% | 100% | 94.74% | 5% | 87.3% | 100% | 87.27% | 86.67% | 100% | 100% | 0 |
| 459 | RS Umum Santa Elisabeth Medan | 1 | 2026 | 02-09-2026 | 92.79% | 99% | 100% | 100% | 93.01% | 1.81% | 83.97% | 100% | 100% | 0% | 100% | 100% | 0 |
| 460 | RS Umum Advent Medan | 1 | 2026 | 02-10-2026 | 72.5% | 90% | 100% | 0% | 86.08% | 2.55% | 74.2% | 100% | 94.32% | 100% | 100% | 95% | 0 |
| 461 | RS Umum Murni Teguh Methodist Susanna Wesley | 1 | 2026 | 02-09-2026 | 85.73% | 100% | 100% | 0% | 70.91% | 0.63% | 51.37% | 100% | 100% | 81.4% | 94.92% | 100% | 0 |
| 462 | RS Umum Materna | 1 | 2026 | 02-06-2026 | 90% | 100% | 100% | 0% | 100% | 0% | 83.62% | 100% | 0% | 100% | 100% | 0% | 0 |
| 463 | RS AL Dr. Komang Makes Belawan | 1 | 2026 | 02-10-2026 | 100% | 100% | 100% | 0% | 98.74% | 0% | 100% | 100% | 99.8% | 100% | 100% | 0% | 0 |
| 464 | RS Umum Full Bethesda | 1 | 2026 | 02-05-2026 | 77% | 80% | 100% | 100% | 92.24% | 0% | 100% | 100% | 100% | 81.25% | 100% | 100% | 0 |
| 465 | RSAU Dr. Abdul Malik | 1 | 2026 | - | 90% | 88% | 100% | 0% | 91.6% | 0% | 0% | 90.91% | 100% | 0% | 0% | 100% | 0 |
| 466 | RS Umum Daerah Arga Makmur | 1 | 2026 | 02-10-2026 | 83% | 79% | 96.67% | 39.13% | 0% | 13.33% | 100% | 100% | 49.01% | 0% | 82.67% | 0% | 0 |
| 467 | RS Jiwa Prof. Dr. Muhammad Ildrem | 1 | 2026 | 02-10-2026 | 86% | 82% | 100% | 0% | 78.48% | 0% | 97.36% | 0% | 100% | 100% | 73.33% | 0% | 0 |
| 468 | RS Khusus Bedah Accuplast | 1 | 2026 | 02-02-2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 8.11% | 100% | 100% | 100% | 0% | 0 |
| 469 | RS Umum Sundari | 1 | 2026 | 02-05-2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 470 | RS Umum Vina Estetica | 1 | 2026 | - | 88.98% | 66% | 65% | 0% | 70% | 0.87% | 60% | 100% | 98.94% | 100% | 100% | 0% | 0 |
| 471 | RS Umum Mitra Sejati | 1 | 2026 | 02-09-2026 | 84.73% | 84% | 99.6% | 80.85% | 93.58% | 3.19% | 73.96% | 80% | 99.94% | 93.75% | 100% | 83.33% | 0 |
| 472 | RS Umum Mitra Medika | 1 | 2026 | 02-06-2026 | 99.26% | 100% | 100% | 0% | 92.05% | 0% | 53.36% | 100% | 100% | 95.59% | 100% | 100% | 0 |
| 473 | RS Umum Prima Husada Cipta Medan | 1 | 2026 | 02-10-2026 | 91% | 99% | 100% | 0% | 92.5% | 0% | 95% | 100% | 89% | 82.5% | 100% | 90% | 0 |
| 474 | RS Umum Imelda Pekerja Indonesia | 1 | 2026 | 02-10-2026 | 98.83% | 98% | 99.17% | 99% | 98.94% | 0.56% | 98.33% | 99.33% | 98.33% | 98.88% | 98.72% | 90% | 0 |
| 475 | RS Umum Martha Friska | 1 | 2026 | 02-09-2026 | 82.93% | 91% | 97.67% | 100% | 95.12% | 19.89% | 66.83% | 100% | 100% | 100% | 98.67% | 100% | 0 |
| 476 | RS Umum Pusat H. Adam Malik | 1 | 2026 | 02-10-2026 | 92.02% | 100% | 99.99% | 100% | 95.03% | 2.37% | 86.65% | 99.71% | 100% | 94.18% | 100% | 100% | 0 |
| 477 | RS Umum Sri Ratu | 1 | 2026 | 02-09-2026 | 93.15% | 100% | 100% | 100% | 100% | 0% | 94.62% | 0% | 94.28% | 0% | 100% | 0% | 0 |
| 478 | RS Umum Sarah | 1 | 2026 | 02-10-2026 | 83.58% | 99% | 100% | 0% | 90.73% | 0% | 96.71% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 479 | RS Umum Bandung | 1 | 2026 | 02-10-2026 | 96.3% | 100% | 100% | 100% | 100% | % | 100% | 100% | 96.03% | 92.86% | 100% | 100% | 0 |
| 480 | RS Umum Islam Malahayati | 1 | 2026 | - | 0% | 0% | 100% | 91.67% | 100% | 0% | 75.22% | 100% | 90.52% | 100% | 99.86% | 100% | 0 |
| 481 | RS Umum Daerah Salak | 1 | 2026 | 02-10-2026 | 96% | 100% | 100% | 21.43% | 100% | 5.71% | 100% | 100% | 85.97% | 100% | 100% | 0% | 0 |
| 482 | RS Umum Melati | 1 | 2026 | 02-10-2026 | 96.05% | 87% | 100% | 100% | 98.1% | 0% | 90.24% | 100% | 90.64% | 94.81% | 100% | 100% | 0 |
| 483 | RS Umum Sawit Indah Perbaungan | 1 | 2026 | 02-09-2026 | 94.29% | 96% | 95.83% | 89.47% | 98.18% | 11.9% | 96.92% | 93.91% | 94.81% | 96.8% | 95.65% | 66.67% | 0 |
| 484 | RS Umum Pabatu | 1 | 2026 | 02-06-2026 | 96.23% | 100% | 100% | 100% | 81.5% | 0% | 100% | 100% | 97.17% | 100% | 85.71% | 85.71% | 0 |
| 485 | RS Umum Daerah Sultan Sulaiman Syariful Alamsyah | 1 | 2026 | 02-10-2026 | 85.31% | 98% | 100% | 0% | 71.93% | 2.83% | 58.58% | 100% | 99.53% | 0% | 100% | 100% | 0 |
| 486 | RS Grandmed | 1 | 2026 | 02-09-2026 | 90% | 100% | 95.94% | 83.33% | 91.76% | 4.03% | 92.36% | 93.26% | 100% | 85.58% | 92.86% | 85.71% | 0 |
| 487 | RS Sapta Medika | 1 | 2026 | 02-10-2026 | 96.4% | 100% | 100% | 100% | 90.06% | 3.75% | 86.79% | 100% | 87.7% | 43.19% | 100% | 0% | 0 |
| 488 | RS Umum Daerah Kota Pinang | 1 | 2026 | 02-10-2026 | 90% | 100% | 100% | 100% | 57.41% | 3.45% | 84.66% | 100% | 84.45% | 84.93% | 100% | 100% | 0 |
| 489 | RS Pratama Kabupaten Nias Utara | 1 | 2026 | 02-10-2026 | 100% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 90% | 100% | 100% | 0 |
| 490 | RS Pratama Kab. Nias Barat | 1 | 2026 | 02-10-2026 | 96.5% | 97% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 491 | RS Umum Daerah Dr. FL Tobing Sibolga | 1 | 2026 | 02-09-2026 | 97.33% | 98% | 100% | 0% | 85.89% | 0% | 88.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 492 | RS Umum Metta Medika | 1 | 2026 | 02-09-2026 | 97.48% | 100% | 100% | 85.71% | 95.69% | 0.71% | 90.67% | 100% | 96.56% | 92.56% | 100% | 88.89% | 0 |
| 493 | RS Metta Medika II | 1 | 2026 | 02-09-2026 | 99.61% | 100% | 100% | 90.24% | 97.51% | 1.49% | 90.67% | 100% | 100% | 90.32% | 100% | 91.67% | 0 |
| 494 | RS Umum Wahyu | 1 | 2026 | 02-06-2026 | 96% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 88.89% | 0% | 0% | 0% | 0 |
| 495 | RS Umum Daerah Dr. Djasamen Saragih | 1 | 2026 | 02-09-2026 | 79.09% | 86% | 100% | 0% | 45.47% | 0% | 97.27% | 100% | 94.41% | 0% | 100% | 100% | 0 |
| 496 | RS Tk. IV 01.07.01 | 1 | 2026 | 02-09-2026 | 88.63% | 79% | 96.9% | 50% | 87.98% | 1.55% | 81.31% | 100% | 92.62% | 92.31% | 100% | 100% | 0 |
| 497 | RS Umum Harapan | 1 | 2026 | 02-09-2026 | 84.14% | 98% | 99.98% | 76.92% | 81.27% | 0.68% | 56.05% | 100% | 98.26% | 92.5% | 100% | 100% | 0 |
| 498 | RS Umum Vita Insani | 1 | 2026 | 02-06-2026 | 81.36% | 100% | 99.84% | 81.82% | 85.95% | 1.06% | 78.99% | 100% | 86.61% | 80.38% | 97.89% | 100% | 0 |
| 499 | RS Umum Horas Insani | 1 | 2026 | 02-10-2026 | 81.16% | 100% | 100% | 0% | 57% | 13.56% | 69.86% | 100% | 95.21% | 77.14% | 100% | 100% | 0 |
| 500 | RS Umum Tiara Kasih Sejati | 1 | 2026 | 02-10-2026 | 80% | 81% | 100% | 18.67% | 100% | 0% | 90% | 60% | 100% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.