Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 501 | RS Umum Daerah Prof. Dr. H. Anwar Makkatutu | 7 | 2026 | 69.71% | 96% | 99.64% | 100% | 100% | 0.61% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 502 | RS Umum Tadulako Palu | 7 | 2026 | 85% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 503 | RS Samaritan Palu | 7 | 2026 | 87.32% | 100% | 100% | 100% | 95% | 0% | 86.52% | 100% | 93.02% | 100% | 100% | 100% | 0 |
| 504 | RS Ibu dan Anak Care She | 7 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 505 | RS Ibu dan Anak Nasana Pura | 7 | 2026 | 89.92% | 76% | 100% | 90.91% | 89.19% | 2.34% | 100% | 100% | 100% | 100% | 100% | 90% | 0 |
| 506 | RS Umum Sis Al Jufri Palu | 7 | 2026 | 89.65% | 88% | 100% | 100% | 51.23% | 0% | 55.15% | 100% | 88.03% | 100% | 100% | 76.47% | 0 |
| 507 | RS Ibu dan Anak Tinatapura | 7 | 2026 | 100% | 98% | 100% | 100% | 99.11% | 0% | 98.71% | 100% | 93.7% | 100% | 100% | 100% | 0 |
| 508 | RS Umum Daerah Madani Palu | 7 | 2026 | 88.05% | 98% | 100% | 0% | 91.6% | 1.37% | 98.98% | 100% | 89.36% | 100% | 100% | 0% | 0 |
| 509 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 7 | 2026 | 93.33% | 100% | 100% | 100% | 100% | 2.41% | 86.08% | 100% | 99.24% | 89.29% | 100% | 100% | 0 |
| 510 | RS Umum Daerah Tora Belo | 7 | 2026 | 95.19% | 97% | 86.82% | 100% | 87.06% | 1.58% | 99.35% | 100% | 100% | 89.86% | 93.79% | 100% | 0 |
| 511 | RS Umum Daerah Wakai | 7 | 2026 | 98.5% | 100% | 77.55% | 0% | 0% | 0% | 100% | 0% | 100% | 97.93% | 100% | 100% | 0 |
| 512 | RS Umum Daerah Buluye Napoae Moutong | 7 | 2026 | 90.3% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 80% | 0 |
| 513 | RS Umum Daerah Raja Tombolotutu | 7 | 2026 | 98% | 97% | 100% | 0% | 86.67% | 14.29% | 99.2% | 100% | 98.04% | 100% | 100% | 100% | 0 |
| 514 | RS Ibu dan Anak Defina | 7 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 515 | RS Umum Daerah Anuntaloko Parigi | 7 | 2026 | 96% | 100% | 100% | 0% | 49.84% | 0% | 98.54% | 100% | 98.86% | 100% | 100% | 100% | 0 |
| 516 | RS Umum Hj. Zubaeda Bantilan | 7 | 2026 | 85.5% | 93% | 63.62% | 0% | 97.96% | 0% | 100% | 100% | 100% | 100% | 96.77% | 0% | 0 |
| 517 | RS Umum Daerah Kabelota | 7 | 2026 | 99.8% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 518 | RS TK 4 Dr. Yanto, Sp.OT | 7 | 2026 | 91.5% | 100% | 100% | 0% | 100% | 0% | 19.42% | 100% | 100% | 100% | 100% | 100% | 0 |
| 519 | RS Umum Daerah Poso | 7 | 2026 | 91.71% | 98% | 93.91% | 0% | 51.09% | 1% | 80.78% | 80.21% | 81.39% | 100% | 93.83% | 100% | 0 |
| 520 | RS Umum Daerah Morowali | 7 | 2026 | 95.5% | 100% | 100% | 100% | 95.85% | 0% | 95.09% | 100% | 97.64% | 100% | 100% | 88% | 0 |
| 521 | RS Claire Medika | 7 | 2026 | 100% | 100% | 100% | 100% | 94.96% | 0% | 96.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 522 | RS Pratama dr. Abdul Chalik Masulili | 7 | 2026 | 100% | 100% | 100% | % | 90.73% | % | 74.07% | 0% | 100% | 0% | 100% | 0% | 0 |
| 523 | RS Umum Daerah Luwuk | 7 | 2026 | 76.72% | 96% | 99.44% | 100% | 86.44% | 5.31% | 98.45% | 100% | 71.97% | 100% | 75.91% | 100% | 0 |
| 524 | RS Pratama Bilabanggai Buko Selatan | 7 | 2026 | 90% | 100% | 100% | 0% | 100% | 0% | 97.5% | 100% | 100% | 90.91% | 100% | 100% | 0 |
| 525 | RS Umum Daerah Banggai | 7 | 2026 | 96.5% | 96% | 100% | 100% | 100% | 0% | 100% | 100% | 91.56% | 98% | 100% | 0% | 0 |
| 526 | RS Umum Daerah Kota Kotamobagu | 7 | 2026 | 85.45% | 97% | 99.05% | 0% | 63.62% | 50% | 98.37% | 100% | 97.52% | 100% | 95.08% | 0% | 0 |
| 527 | RS Bethesda GMIM Tomohon | 7 | 2026 | 97.41% | 99% | 97.25% | 0% | 56.41% | 0% | 98.62% | 100% | 87.57% | 100% | 93.85% | 0% | 0 |
| 528 | RS Umum Daerah Manembo-Nembo Bitung | 7 | 2026 | 100% | 100% | 100% | 100% | 100% | 1.27% | 100% | 100% | 91.47% | 100% | 100% | 100% | 0 |
| 529 | Rumkital dr. Wahyu Slamet Bitung | 7 | 2026 | 100% | 100% | 100% | 0% | 100% | 100% | 98.82% | 100% | 99.9% | 100% | 100% | 100% | 0 |
| 530 | RS Budi Mulia Bitung | 7 | 2026 | 96.28% | 100% | 98.53% | 100% | 92.04% | 24.03% | 86.11% | 100% | 100% | 60% | 99.7% | 100% | 0 |
| 531 | RS Mata Provinsi Sulawesi Utara | 7 | 2026 | 96.21% | 99% | 100% | 0% | 38.5% | 3.03% | 100% | 100% | 100% | 92.6% | 100% | 0% | 0 |
| 532 | RS Umum Daerah ODSK | 7 | 2026 | 97.05% | 100% | 99.99% | 0% | 90.42% | 1.56% | 67.78% | 100% | 97.92% | 89.29% | 100% | 100% | 0 |
| 533 | RS Umum Manado Medical Center | 7 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 55.56% | 50% | 100% | 100% | 0 |
| 534 | RS Umum Siloam Hospital Manado | 7 | 2026 | 95.52% | 100% | 100% | 0% | 66.86% | 0% | 83.02% | 100% | 100% | 95% | 100% | 100% | 0 |
| 535 | RSAU dr. Charles P. J. Suoth Lanud Sam Ratulangi | 7 | 2026 | 95% | 100% | 100% | 95% | 100% | 20% | 100% | 95% | 100% | 95% | 95% | 100% | 0 |
| 536 | RS Ibu dan Anak Kirana Manado | 7 | 2026 | 100% | 100% | 100% | 100% | 95.33% | 0% | 83% | 100% | 89% | 84% | 100% | 100% | 0 |
| 537 | RS Advent Manado | 7 | 2026 | 97.47% | 100% | 99.95% | 0% | 90.91% | 0% | 78.66% | 100% | 100% | 80% | 96.12% | 100% | 0 |
| 538 | RS Dr J.H Awaloei Manado | 7 | 2026 | 96.95% | 95% | 99.66% | 0% | 79.06% | 7.14% | 73.85% | 100% | 83.57% | 100% | 100% | 100% | 0 |
| 539 | RS Bhayangkara Manado | 7 | 2026 | 99.63% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 540 | RS Jiwa Prof. Dr. V. L. Ratumbuysang | 7 | 2026 | 87% | 80% | 84% | 0% | 82.4% | 0% | 87.77% | 71% | 86.8% | 75% | 75% | 75% | 0 |
| 541 | RS TK. II R. W. Mongisidi | 7 | 2026 | 92% | 88% | 95% | 92.31% | 96.12% | 1.54% | 98.83% | 100% | 99.73% | 88.89% | 100% | 100% | 0 |
| 542 | RS Umum Daerah Mitra Sehat | 7 | 2026 | 92% | 100% | 100% | 0% | 89.29% | 0% | 60.71% | 100% | 97.92% | 0% | 100% | 0% | 0 |
| 543 | RS Umum Daerah Maria Walanda Maramis | 7 | 2026 | 100% | 100% | 100% | 100% | 81.96% | 21.43% | 91.73% | 100% | 98.34% | 72% | 100% | 100% | 0 |
| 544 | RS Cantia Tompasobaru | 7 | 2026 | 95.5% | 100% | 90.24% | 0% | 75.57% | 0% | 66.08% | 100% | 89.35% | 100% | 93.56% | 0% | 0 |
| 545 | RS Umum Daerah Amurang | 7 | 2026 | 86% | 92% | 99.33% | 0% | 86% | 100% | 98% | 100% | 98% | 90% | 94% | 100% | 0 |
| 546 | RS Bergerak Kab.Kep.Talaud | 7 | 2026 | 96.22% | 90% | 63.74% | 0% | 100% | 0% | 100% | 100% | 97.79% | 0% | 0% | 0% | 0 |
| 547 | RS Umum Daerah Lapangan Sawang Kab. Sitaro | 7 | 2026 | 97.8% | 100% | 100% | 100% | 87.5% | 0% | 86.4% | 100% | 93.48% | 93.33% | 100% | 100% | 0 |
| 548 | RS Dr. J. H. Awaloei | 7 | 2026 | 89.1% | 94% | 99.43% | 100% | 75.56% | 2.2% | 83.15% | 100% | 98.88% | 100% | 99.64% | 100% | 0 |
| 549 | RS Tonsea | 7 | 2026 | 99.5% | 99% | 100% | 100% | 77.56% | 0% | 64.61% | 100% | 100% | 100% | 100% | 100% | 0 |
| 550 | RS Budi Setia | 7 | 2026 | 89.5% | 90% | 100% | 0% | 74.25% | 0% | 87.17% | 100% | 94% | 70% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.