Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 47901 | RS Umum Islam Aisyiyah Malang | 12 | 2024 | 03-10-2025 | 89.22% | 100% | 99.35% | 0% | 57% | 0% | 70.51% | 100% | 95.43% | 100% | 100% | 100% | 88.53 |
| 47902 | RS Islam Hasanah Muhammadiyah | 12 | 2024 | 01-07-2025 | 99.86% | 100% | 99.77% | 0% | 92.18% | 0% | 45.87% | 100% | 99.71% | 0% | 100% | 83.33% | 88.1 |
| 47903 | RS Ibu dan Anak Muhammadiyah Malang | 12 | 2024 | 01-02-2025 | 99% | 100% | 100% | 100% | 92% | 0% | 70% | 100% | 100% | 0% | 100% | 100% | 95 |
| 47904 | RS Umum Daerah Dr. H. Slamet Martodirdjo Pamekasan | 12 | 2024 | 12-11-2024 | 99.82% | 100% | 99.96% | 100% | 94.85% | 0.72% | 97.15% | 100% | 100% | 87.19% | 99.79% | 100% | 99.63 |
| 47905 | RS Ibu dan Anak Mutiara Bunda | 12 | 2024 | 01-07-2025 | 92% | 82% | 100% | 59.18% | 100% | 0% | 70.83% | 100% | 100% | 100% | 100% | 100% | 25 |
| 47906 | RS Reksa Waluya | 12 | 2024 | 01-10-2025 | 95% | 100% | 100% | 0% | 98.17% | 4.95% | 73.2% | 100% | 99% | 88.95% | 100% | 100% | 91 |
| 47907 | RS Darmo | 12 | 2024 | 01-10-2025 | 86.96% | 100% | 99.48% | % | 88.65% | 3.12% | 44.47% | 94.12% | 95.18% | 75% | 100% | 100% | 86.25 |
| 47908 | RS Umum Dharma Husada | 12 | 2024 | - | 77.19% | 83% | 81.18% | 0% | 37.82% | 100% | 40.3% | 100% | 77.16% | 86.11% | 72.15% | 100% | 37 |
| 47909 | RS Ibu dan Anak Melati Husada | 12 | 2024 | 01-07-2025 | 100% | 100% | 100% | 100% | 100% | 3.89% | 100% | 100% | 100% | 100% | 100% | 100% | 94 |
| 47910 | RS Ibu dan Anak Al Hasanah | 12 | 2024 | 01-10-2025 | 95% | 97% | 100% | 85.71% | 89.35% | 5% | 87.88% | 100% | 100% | 82.19% | 100% | 0% | 0 |
| 47911 | RS Umum Hermina Tangkubanprahu | 12 | 2024 | 01-07-2025 | 95.53% | 97% | 100% | 100% | 85.08% | 0.77% | 98.25% | 100% | 96.27% | 100% | 100% | 100% | 96.46 |
| 47912 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 12 | 2024 | 01-10-2025 | 83.33% | 87% | 96.71% | 0% | 84.62% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 8.8 |
| 47913 | RS TNI AL Dr. Oepomo | 12 | 2024 | 01-05-2025 | 88.83% | 95% | 100% | 0% | 94.26% | 0% | 99.15% | 0% | 100% | 100% | 100% | 0% | 90 |
| 47914 | RS Islam Malang | 12 | 2024 | 01-06-2025 | 95.4% | 97% | 99.45% | 0% | 9.49% | 0% | 33.14% | 99.02% | 88.68% | 100% | 100% | 100% | 303 |
| 47915 | RS Umum Amanah | 12 | 2024 | 01-07-2025 | 99% | 99% | 99.71% | 98.58% | 99.89% | 2.44% | 0% | 100% | 79.64% | 94.31% | 100% | 100% | 97.81 |
| 47916 | RS Ibu dan Anak Galeri Candra Malang | 12 | 2024 | 01-10-2025 | 86.05% | 83% | 97.33% | 100% | 72.97% | 0% | 74.15% | 100% | 90% | 0% | 100% | 100% | 90 |
| 47917 | RS Umum Daerah dr. Mohamad Saleh Kota Probolinggo | 12 | 2024 | 01-08-2025 | 99.8% | 100% | 99.77% | 0% | 93.56% | 0% | 94.45% | 100% | 100% | 60% | 99.86% | 0% | 0 |
| 47918 | RS Umum Islam Siti Aisyah | 12 | 2024 | 01-09-2025 | 95.76% | 97% | 99.09% | 0% | 48.11% | 1.62% | 70.14% | 88.41% | 99.76% | 82.22% | 100% | 100% | 81.13 |
| 47919 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 12 | 2024 | 01-10-2025 | 92.5% | 90% | 100% | 100% | 97.7% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 84 |
| 47920 | RS Kamar Medika | 12 | 2024 | 01-04-2025 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 47921 | RS Primasatya Husada Citra (PHC) Surabaya | 12 | 2024 | 01-09-2025 | 88.94% | 100% | 100% | 100% | 91.89% | 2.06% | 68.74% | 100% | 99.97% | 92.41% | 100% | 100% | 90.64 |
| 47922 | RS Umum Lavalette Malang | 12 | 2024 | 01-07-2025 | 94.64% | 100% | 100% | 100% | 52.76% | 0.31% | 75.35% | 100% | 97.05% | 82.76% | 100% | 100% | 76.61 |
| 47923 | RS Umum Adi Husada Kapasari | 12 | 2024 | 01-10-2025 | 92.81% | 95% | 100% | % | 71.27% | 0% | 89.74% | 100% | 100% | 86.73% | 100% | 100% | 87.41 |
| 47924 | RS Katolik St. Vincentius a Paulo | 12 | 2024 | 01-09-2025 | 92.78% | 100% | 99.99% | 100% | 90.75% | 10.77% | 90.99% | 100% | 99.36% | 80% | 100% | 62.5% | 84 |
| 47925 | RS Bantuan 05.08.04 Lawang | 12 | 2024 | 01-07-2025 | 84% | 81% | 98.94% | 100% | 98.63% | 15.38% | 80.17% | 100% | 88.16% | 94.74% | 98.94% | 100% | 90.18 |
| 47926 | RS William Booth Surabaya | 12 | 2024 | 01-03-2025 | 91.94% | 99% | 100% | 0% | 86.27% | 0% | 81.68% | 100% | 100% | 0% | 100% | 100% | 89 |
| 47927 | RS Gatoel | 12 | 2024 | 01-08-2025 | 95.33% | 100% | 100% | 100% | 96.85% | 0% | 92.88% | 100% | 97.85% | 100% | 100% | 100% | 92.7 |
| 47928 | RS Umum Daerah Cimacan | 12 | 2024 | 01-02-2025 | 100% | 100% | 100% | 100% | 83.33% | 0% | 88.74% | 100% | 93.27% | 86.67% | 100% | 100% | 84.07 |
| 47929 | RS Umum Daerah Leuwiliang | 12 | 2024 | 01-10-2025 | 79.45% | 79% | 99.55% | 92.38% | 93.97% | 3.88% | 98.2% | 100% | 99.9% | 78.82% | 99.59% | 100% | 92.11 |
| 47930 | RS Bhayangkara Cianjur | 12 | 2024 | 01-07-2025 | 96.5% | 100% | 100% | 100% | 96.97% | 3.23% | 88% | 100% | 93.55% | 100% | 100% | 100% | 88 |
| 47931 | RS Umum Bina Husada | 12 | 2024 | 01-09-2025 | 98.57% | 100% | 100% | 50% | 80.63% | 0% | 96.32% | 100% | 98.33% | 100% | 100% | 100% | 88.46 |
| 47932 | RS Universitas Indonesia | 12 | 2024 | 01-10-2025 | 96.19% | 100% | 99.98% | 100% | 65.21% | 7.4% | 83.59% | 100% | 86.17% | 85.71% | 99.56% | 88.46% | 88.1 |
| 47933 | RS Umum Permata Cirebon | 12 | 2024 | 01-01-1970 | 80.52% | 99% | 99.89% | 0% | 80.73% | 2.18% | 92.79% | 100% | 97.4% | 84.62% | 100% | 100% | 95 |
| 47934 | RS Umum Daerah Pagelaran | 12 | 2024 | 01-10-2025 | 86% | 93% | 100% | 62.96% | 97% | 1.42% | 92.27% | 100% | 95.72% | 94.74% | 100% | 100% | 85 |
| 47935 | RS Umum KMC Luragung | 12 | 2024 | 01-07-2025 | 87.27% | 90% | 100% | 84.62% | 75.3% | 0% | 80.51% | 85% | 78.9% | 79.24% | 95.27% | 87.27% | 0 |
| 47936 | RS Umum Annisa | 12 | 2024 | 01-07-2025 | 84.32% | 94% | 100% | 100% | 98.38% | 4.42% | 100% | 100% | 74.24% | 84.62% | 100% | 100% | 87 |
| 47937 | RS Umum Daerah Linggajati Kuningan | 12 | 2024 | 01-09-2025 | 80.48% | 83% | 88.15% | 100% | 79.81% | 0% | 80.8% | 100% | 82.63% | 80.2% | 79.65% | 100% | 197 |
| 47938 | RS Umum Dr. Hafiz | 12 | 2024 | 01-09-2025 | 84.81% | 99% | 96.92% | 100% | 95.55% | 0.81% | 98.65% | 100% | 98.72% | 97.26% | 100% | 100% | 91.6 |
| 47939 | RS Umum Daerah Palabuhanratu | 12 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 200 |
| 47940 | RS Umum Daerah Jampang Kulon | 12 | 2024 | 01-08-2025 | 86.15% | 86% | 100% | 100% | 73.44% | 0% | 94.62% | 100% | 89.02% | 83.33% | 100% | 100% | 86.3 |
| 47941 | RS Umum Khalishah | 12 | 2024 | 01-10-2025 | 90% | 91% | 100% | 77.78% | 74.81% | 5.45% | 78.79% | 94.87% | 80.02% | 72.73% | 100% | 100% | 88.4075 |
| 47942 | RS Umum Daerah Sekarwangi | 12 | 2024 | 01-10-2025 | 80% | 93% | 100% | 84.62% | 45.75% | 6.55% | 91.32% | 100% | 86.26% | 77% | 82.58% | 100% | 89.77 |
| 47943 | RS Paru Dr. M. Goenawan Partowidigdo | 12 | 2024 | 01-06-2025 | 90.25% | 100% | 100% | 100% | 84.57% | 0.34% | 96.25% | 100% | 93.89% | 86.13% | 100% | 100% | |
| 47944 | RS Umum Universitas Muhammadiyah Cirebon | 12 | 2024 | 01-09-2025 | 65% | 75% | 75% | 57.14% | 84.45% | 20.69% | 74% | 90% | 85.71% | 50% | 76% | 100% | 0 |
| 47945 | RS Umum Hermina Sukabumi | 12 | 2024 | 01-10-2025 | 92.67% | 100% | 100% | 100% | 79.43% | 3.4% | 81% | 100% | 100% | 92.31% | 100% | 100% | 96.91 |
| 47946 | RS Umum Bhakti Yudha | 12 | 2024 | 01-07-2025 | 92.81% | 100% | 97.62% | 0% | 73.15% | 0.71% | 80.58% | 100% | 93.3% | 96.67% | 100% | 100% | 80.13 |
| 47947 | RS Umum Mitra Plumbon | 12 | 2024 | 01-10-2025 | 98.31% | 96% | 100% | 100% | 62.3% | 2.45% | 73.61% | 100% | 82.66% | 95.15% | 100% | 100% | 86.69 |
| 47948 | RS Umum Betha Medika | 12 | 2024 | 01-07-2025 | 85.55% | 98% | 98.57% | 85.71% | 52.46% | 2.18% | 49.05% | 100% | 100% | 57.97% | 98.96% | 100% | 83.1 |
| 47949 | RS Umum Daerah Arjawinangun | 12 | 2024 | 01-08-2025 | 98.53% | 93% | 98.86% | 83.33% | 84.08% | 2.02% | 94.96% | 100% | 91.87% | 100% | 97.96% | 95.24% | 83.41 |
| 47950 | RS Islam Aysha | 12 | 2024 | 01-10-2025 | 62.98% | 76% | 100% | 25% | 58.51% | 43.39% | 50.28% | 100% | 97.17% | 22.06% | 100% | 100% | 75 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.