Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 4801 | RS Umum Sis Al Jufri Palu | 1 | 2025 | 02-07-2025 | 90% | 95% | 100% | 0% | 54.8% | 0% | 64.56% | 100% | 91.03% | 100% | 100% | 83.33% | 0 |
| 4802 | RS TK. II R. W. Mongisidi | 1 | 2025 | 02-10-2025 | 97.5% | 100% | 100% | 95.56% | 100% | 1.16% | 98.97% | 100% | 99.76% | 97.5% | 100% | 100% | 0 |
| 4803 | RSU Ratatotok Buyat | 1 | 2025 | 02-10-2025 | 93.56% | 100% | 100% | 100% | 86.57% | 0% | 88.58% | 100% | 86.23% | 100% | 100% | 100% | 0 |
| 4804 | RS Medika Utama Permata | 1 | 2025 | 02-11-2025 | 90.72% | 90% | 100% | 100% | 100% | 0% | 97.05% | 100% | 98.98% | 95.83% | 0% | 0% | 0 |
| 4805 | RS Umum Daerah Banggai | 1 | 2025 | 02-10-2025 | 96.5% | 96% | 100% | 100% | 100% | 0% | 95% | 100% | 96.73% | 98% | 100% | 0% | 100 |
| 4806 | RS Gigi dan Mulut Universitas Sam Ratulangi | 1 | 2025 | 02-10-2025 | 93.17% | 99% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 4807 | RS Umum Daerah Aji Muhammad Parikesit | 1 | 2025 | 02-10-2025 | 79.24% | 100% | 100% | 100% | 64.85% | 1.17% | 79.66% | 98.77% | 99.96% | 0% | 100% | 100% | 0 |
| 4808 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 1 | 2025 | 02-09-2025 | 90.48% | 100% | 100% | 100% | 80% | 2.75% | 43.07% | 100% | 99.47% | 92.11% | 100% | 100% | 0 |
| 4809 | RS Budi Mulia Bitung | 1 | 2025 | 02-08-2025 | 96.5% | 100% | 94.52% | 75% | 74.5% | 36.79% | 68.72% | 100% | 100% | 60% | 98.18% | 100% | 0 |
| 4810 | RS Woodward | 1 | 2025 | 02-08-2025 | 92.04% | 100% | 100% | 100% | 76.41% | 1.45% | 99.56% | 100% | 100% | 80% | 100% | 94.12% | 0 |
| 4811 | RS Bhayangkara Balikpapan | 1 | 2025 | 02-06-2025 | 95% | 100% | 100% | 100% | 92.5% | 0% | 93.08% | 100% | 95.17% | 94.12% | 100% | 100% | 0 |
| 4812 | RS Umum Daerah Dr. Kanujoso Djatiwibowo | 1 | 2025 | 01-01-1970 | 84.2% | 94% | 99.9% | 82.61% | 85.6% | 4.52% | 62.39% | 99.35% | 99.67% | 88.72% | 100% | 100% | 0 |
| 4813 | RS Pratama dr. Abdul Chalik Masulili | 1 | 2025 | 02-08-2025 | 100% | 100% | 100% | % | 93.43% | % | 60.29% | 0% | 100% | 0% | 100% | 0% | 0 |
| 4814 | Rumkital dr. Wahyu Slamet Bitung | 1 | 2025 | 02-03-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 4815 | RS Ibu dan Anak Sayang Ibu | 1 | 2025 | 02-10-2025 | 95.42% | 100% | 100% | 66.67% | 100% | 0% | 64.79% | 100% | 82.84% | 92% | 100% | 0% | 94.71 |
| 4816 | RS Umum Daerah Anugerah | 1 | 2025 | 02-09-2025 | 87.58% | 98% | 99.69% | 0% | 89.03% | 0% | 97.27% | 100% | 100% | 87.5% | 100% | 100% | 99.22 |
| 4817 | RS Bethesda GMIM Tomohon | 1 | 2025 | 02-10-2025 | 91.49% | 95% | 99.68% | 0% | 51.06% | 0.76% | 96.17% | 100% | 83.03% | 100% | 93.03% | 0% | 0 |
| 4818 | RS Restu Ibu | 1 | 2025 | 02-10-2025 | 82% | 78% | 100% | 85.71% | 96.09% | 5.25% | 82.28% | 98.67% | 90.29% | 0% | 100% | 100% | 0 |
| 4819 | RS Pertamina Balikpapan | 1 | 2025 | 01-01-1970 | 92.6% | 97% | 100% | 0% | 89.26% | 0% | 93.44% | 100% | 90.77% | 94.44% | 100% | 100% | 0 |
| 4820 | RS Umum Anutapura Palu | 1 | 2025 | 02-10-2025 | 88.41% | 100% | 89.65% | 100% | 68.77% | 3.03% | 98.73% | 100% | 85.26% | 0% | 0% | 100% | 0 |
| 4821 | RS Umum Daerah Dayaku Raja | 1 | 2025 | 02-06-2025 | 87.15% | 93% | 100% | 0% | 63.43% | 1.75% | 90.36% | 100% | 82.23% | 94.44% | 100% | 0% | 0 |
| 4822 | RS Tk. II Dr. R. Hardjanto | 1 | 2025 | 02-07-2025 | 88.1% | 99% | 100% | 100% | 89.03% | 0% | 94.23% | 100% | 83.98% | 96.49% | 100% | 100% | 0 |
| 4823 | RS Umum Daerah Kota Kotamobagu | 1 | 2025 | 02-07-2025 | 85.23% | 98% | 100% | 0% | 49.09% | 55.36% | 98.97% | 100% | 99.09% | 100% | 66.9% | 100% | 0 |
| 4824 | RS Khusus Mata SMEC Balikpapan | 1 | 2025 | 02-08-2025 | 98.5% | 100% | 100% | 0% | 97% | 0% | 100% | 100% | 96% | 100% | 100% | 100% | 97.65 |
| 4825 | RS Umum Siloam Hospital Manado | 1 | 2025 | 02-08-2025 | 95.88% | 100% | 100% | 0% | 71.41% | 0% | 73.54% | 100% | 100% | 58.33% | 100% | 100% | 96 |
| 4826 | RS Umum Daerah Beriman | 1 | 2025 | 02-10-2025 | 86.5% | 95% | 99.67% | 5.88% | 78.16% | 0% | 94.92% | 93.27% | 99.13% | 100% | 100% | 100% | 81.41 |
| 4827 | RS Umum Daerah Undata Palu | 1 | 2025 | 01-01-1970 | 93.02% | 90% | 97.03% | 0% | 62.28% | 0% | 97.65% | 98.04% | 90.91% | 88.89% | 68.46% | 100% | 80.27 |
| 4828 | RS Umum Manado Medical Center | 1 | 2025 | 03-11-2025 | 100% | 100% | 100% | 100% | 91.3% | 0% | 100% | 100% | 96.44% | 92.81% | 100% | 0% | 0 |
| 4829 | RS Umum Daerah Luwuk | 1 | 2025 | 02-07-2025 | 42.5% | 87% | 0% | 67.8% | 0% | 0% | 100% | 100% | 0% | 0% | 100% | 100% | 0 |
| 4830 | RS Budi Agung Palu | 1 | 2025 | 02-10-2025 | 96% | 92% | 100% | 100% | 99.2% | 0% | 78.75% | 100% | 80.25% | 0% | 80% | 100% | 0 |
| 4831 | RS Umum Daerah ODSK | 1 | 2025 | 02-08-2025 | 80.08% | 81% | 95.17% | 0% | 94.97% | 3.9% | 85.2% | 100% | 98.82% | 94.13% | 100% | 100% | 0 |
| 4832 | RS Umum Tingkat IV Lanud Balikpapan | 1 | 2025 | 01-01-1970 | 94% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 93.6% | 100% | 0% | 0% | 0 |
| 4833 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 1 | 2025 | 02-04-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 4834 | RS Pratama Bilabanggai Buko Selatan | 1 | 2025 | 02-07-2025 | 92.5% | 100% | 100% | % | 99.35% | % | 100% | 100% | 100% | 92.86% | 100% | 100% | 0 |
| 4835 | RS Umum Daerah Pratama Sendawar | 1 | 2025 | 02-07-2025 | 60.08% | 100% | 100% | % | 97.14% | % | 100% | 0% | 90.62% | 100% | 100% | 0% | 0 |
| 4836 | RS Umum Balikpapan Baru | 1 | 2025 | 02-10-2025 | 87.5% | 100% | 100% | 100% | 97.5% | 2.04% | 92% | 100% | 93.33% | 100% | 100% | 100% | 100 |
| 4837 | RS Siloam Paal Dua | 1 | 2025 | 02-10-2025 | 92.12% | 100% | 100% | 0% | 100% | 4.42% | 75.45% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4838 | RS Umum Daerah Trikora Salakan | 1 | 2025 | 02-10-2025 | 90.48% | 91% | 100% | 92.68% | 97.3% | 0% | 100% | 100% | 84.78% | 84.38% | 100% | 84.62% | 0 |
| 4839 | RS Hermina Manado | 1 | 2025 | 03-10-2025 | 91.5% | 100% | 100% | 0% | 56.24% | 4.46% | 67.9% | 100% | 100% | 77.27% | 100% | 100% | 88.02 |
| 4840 | RS Umum Daerah Madani Palu | 1 | 2025 | 02-09-2025 | 84.91% | 99% | 100% | 100% | 92.38% | 0% | 99.23% | 100% | 95.07% | 100% | 100% | 100% | 80.21 |
| 4841 | RS Siloam Hospitals Balikpapan | 1 | 2025 | 02-07-2025 | 98.45% | 94% | 100% | 0% | 63.62% | 5.38% | 83.08% | 100% | 83.36% | 81.82% | 100% | 100% | 0 |
| 4842 | RS Nawacita Datah Dave | 1 | 2025 | 01-01-1970 | 85% | 100% | 100% | 0% | 93.33% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 97 |
| 4843 | RS Umum Daerah Ratu Aji Putri Botung | 1 | 2025 | 02-10-2025 | 70% | 88% | 93.75% | 100% | 54.69% | 0% | 78.12% | 98.44% | 98.6% | 82.5% | 89.84% | 100% | 0 |
| 4844 | RS Hermana | 1 | 2025 | 02-12-2025 | 86% | 100% | 100% | 0% | 98.63% | 0% | 0% | 100% | 100% | 0% | 0% | 0% | 0 |
| 4845 | RS Umum Hj. Zubaeda Bantilan | 1 | 2025 | 02-08-2025 | 79.5% | 67% | 96.77% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 4846 | RS Budi Setia | 1 | 2025 | 02-08-2025 | 87.5% | 90% | 100% | 0% | 74.25% | 33.33% | 77% | 100% | 85.53% | 77.78% | 100% | 100% | 0 |
| 4847 | RS AL Ilyas Tarakan | 1 | 2025 | 02-10-2025 | 94.5% | 100% | 100% | 0% | 80% | 0% | 80% | 100% | 87% | 85% | 100% | 100% | 0 |
| 4848 | RS Amalia Bontang | 1 | 2025 | 02-10-2025 | 90% | 93% | 100% | 100% | 95.31% | 0% | 91.09% | 95.92% | 100% | 90% | 100% | 100% | 87 |
| 4849 | RS Tonsea | 1 | 2025 | 02-10-2025 | 92% | 98% | 100% | 100% | 93.04% | 24.66% | 61.85% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4850 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 1 | 2025 | 11-08-2025 | 96.14% | 73% | 100% | 100% | 83.69% | 3.74% | 91.97% | 100% | 99.63% | 100% | 94.34% | 87.59% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.