Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 4701 | RS Khusus Ibu dan Anak Brawijaya | 5 | 2026 | 88.5% | 100% | 100% | 0% | 97.85% | 1.16% | 67.03% | 100% | 99.59% | 75% | 100% | 100% | 0 |
| 4702 | RS Umum Kartini | 5 | 2026 | 97.5% | 100% | 99.51% | 100% | 98.64% | 0% | 93.75% | 100% | 100% | 97.14% | 100% | 100% | 0 |
| 4703 | RS Umum Zahirah | 5 | 2026 | 94.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4704 | RS Gigi dan Mulut Univ. Prof. Moestopo | 5 | 2026 | 92.5% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 49.04% | 40.67% | 0% | 0% | 0 |
| 4705 | RS Umum Tria Dipa | 5 | 2026 | 85.09% | 100% | 99.32% | 50% | 87.21% | 18.42% | 70.59% | 100% | 100% | 66.67% | 100% | 100% | 0 |
| 4706 | RS Umum Medistra | 5 | 2026 | 89% | 100% | 100% | 0% | 89.92% | 10.53% | 41.03% | 97.64% | 98.36% | 100% | 100% | 100% | 0 |
| 4707 | RS Orthopedi Siaga Raya | 5 | 2026 | 96.55% | 100% | 97.73% | % | 95.79% | 0% | 73.28% | 100% | 91.05% | 100% | 100% | 100% | 0 |
| 4708 | RS Umum Agung | 5 | 2026 | 80.16% | 93% | 85.61% | 0% | 67.77% | 0% | 82.3% | 100% | 92.63% | 72.73% | 88.59% | 100% | 0 |
| 4709 | RS Umum Prikasih | 5 | 2026 | 92.17% | 100% | 99.52% | 0% | 42.31% | 31.25% | 40.89% | 100% | 99.53% | 81.25% | 99.82% | 100% | 0 |
| 4710 | RS Khusus THT Ciranjang | 5 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | |
| 4711 | RS Umum MMC | 5 | 2026 | 97.5% | 100% | 100% | 0% | 90.83% | 9.17% | 42.19% | 81.93% | 100% | 100% | 100% | 100% | 0 |
| 4712 | RS Bedah Siloam Asri | 5 | 2026 | 92.71% | 98% | 100% | 0% | 59.97% | 1.28% | 72.35% | 100% | 99.9% | 92.86% | 100% | 100% | 0 |
| 4713 | RS Umum Pondok Indah | 5 | 2026 | 98.66% | 100% | 100% | 100% | 82.3% | 3.53% | 81.17% | 100% | 0% | 100% | 100% | 83.92% | 0 |
| 4714 | RS Umum Tebet | 5 | 2026 | 88% | 100% | 100% | 0% | 82.09% | 3.23% | 82.99% | 100% | 86.35% | 82.91% | 100% | 100% | 0 |
| 4715 | RS Umum Setia Mitra | 5 | 2026 | 97.76% | 99% | 100% | 100% | 98.52% | 1.14% | 98.5% | 100% | 99.12% | 100% | 100% | 100% | 0 |
| 4716 | RS Ketergantungan Obat | 5 | 2026 | 91.57% | 100% | 100% | 0% | 87.91% | 0% | 99.61% | 100% | 95.12% | 90% | 100% | 100% | 0 |
| 4717 | RS Ibu dan Anak JWCC Asih | 5 | 2026 | 90% | 100% | 100% | 100% | 96.33% | 0% | 82.35% | 100% | 0% | 95% | 100% | 100% | 0 |
| 4718 | RS PPN Soedirman Kemhan | 5 | 2026 | 86.35% | 100% | 100% | 0% | 84.57% | 8.14% | 83.61% | 99.51% | 90.07% | 88.33% | 100% | 90% | 0 |
| 4719 | RS Jiwa Dharmawangsa | 5 | 2026 | 92.29% | 100% | 100% | % | 69.82% | % | 56.19% | 0% | 98.77% | 63.16% | 100% | 100% | 0 |
| 4720 | RS Khusus Kanker MRCCC Siloam Semanggi | 5 | 2026 | 98.04% | 97% | 99.33% | 50% | 55.71% | 3.01% | 71.62% | 100% | 100% | 73.33% | 100% | 94% | 0 |
| 4721 | RS Jakarta | 5 | 2026 | 99.35% | 100% | 97.73% | 100% | 88.89% | 3.49% | 97.03% | 100% | 97.62% | 100% | 100% | 100% | 0 |
| 4722 | RS Umum AL Cilandak | 5 | 2026 | 85.12% | 100% | 100% | 83.33% | 88.89% | 4.03% | 83.81% | 100% | 97.49% | 100% | 100% | 100% | 0 |
| 4723 | RS Umum Pusat Pertamina | 5 | 2026 | 96.89% | 100% | 100% | 0% | 64.67% | 0% | 57.8% | 100% | 85.44% | 100% | 100% | 100% | 0 |
| 4724 | RSUP Fatmawati | 5 | 2026 | 79.15% | 91% | 100% | 100% | 83.16% | 1.55% | 81.58% | 100% | 92.9% | 80.4% | 99.39% | 100% | 0 |
| 4725 | RS Umum Daerah Kepulauan Seribu | 5 | 2026 | 88% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 91.77% | 100% | 100% | 0% | |
| 4726 | RS Hj. Bunda Halimah Batam | 5 | 2026 | 92.5% | 87% | 100% | 100% | 81% | 0% | 82.61% | 100% | 80.52% | 84.83% | 100% | 100% | 0 |
| 4727 | RS Santa Elisabeth Sei Lekop | 5 | 2026 | 100% | 100% | 100% | 90% | 91.67% | 1.76% | 90% | 100% | 93.79% | 90.82% | 100% | 95% | 0 |
| 4728 | RS Ibu dan Anak Kasih Sayang Ibu | 5 | 2026 | 98.42% | 100% | 100% | 93.15% | 98.03% | 3.57% | 96.55% | 100% | 100% | 96.55% | 100% | 100% | 0 |
| 4729 | RS Keluarga Husada Batam | 5 | 2026 | 98.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98% | 100% | 100% | 100% | 0 |
| 4730 | RS Bhayangkara Batam Polda Kepri | 5 | 2026 | 100% | 100% | 100% | 100% | 97.96% | 1.89% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 4731 | RS Umum Daerah Tarempa | 5 | 2026 | 85.5% | 100% | 100% | 83.33% | 82.14% | 0% | 100% | 100% | 100% | 82.35% | 100% | 84% | |
| 4732 | Rumkital dr. Midiyato Suratani | 5 | 2026 | 89.5% | 89% | 0% | 84.75% | 0% | 0% | 0% | 0% | 0% | 80% | 0% | 100% | 0 |
| 4733 | RS Umum Daerah Kota Tanjung Pinang | 5 | 2026 | 92% | 90% | 100% | 100% | 84.52% | 0% | 74.69% | 100% | 95.23% | 100% | 100% | 100% | 0 |
| 4734 | RS Umum Daerah Raja Ahmad Tabib | 5 | 2026 | 86.96% | 100% | 100% | 0% | 60.8% | 0% | 79.56% | 100% | 100% | 99.52% | 100% | 100% | 0 |
| 4735 | RS Umum Daerah Embung Fatimah Kota Batam | 5 | 2026 | 81.36% | 92% | 98.44% | 0% | 90.48% | 9.32% | 93.87% | 98.68% | 84.78% | 86% | 100% | 0% | |
| 4736 | RS Umum Awal Bros Batam | 5 | 2026 | 95% | 100% | 100% | 100% | 91.11% | 2.34% | 85.75% | 100% | 97.33% | 100% | 100% | 100% | 0 |
| 4737 | RS Umum Soedarsono Darmosoewito | 5 | 2026 | 100% | 100% | 100% | 0% | 91.85% | 0% | 92.45% | 0% | 89.88% | 0% | 100% | 0% | 0 |
| 4738 | RS Ibu dan Anak Frisdhy Angel | 5 | 2026 | 94% | 100% | 100% | 100% | 94.19% | 0% | 96.61% | 100% | 100% | 100% | 100% | 0% | 0 |
| 4739 | RS Umum Camatha Sahidya | 5 | 2026 | 90% | 90% | 100% | 100% | 81.3% | 0% | 80.18% | 100% | 100% | 82.86% | 100% | 0% | |
| 4740 | RS Griya Medika | 5 | 2026 | 98% | 100% | 100% | 87.5% | 87.64% | 3.85% | 82.83% | 100% | 82.21% | 85.71% | 100% | 100% | |
| 4741 | RS Umum Santa Elisabeth Batam Kota | 5 | 2026 | 85.74% | 100% | 100% | 100% | 91.45% | 0% | 97.14% | 100% | 99.74% | 86.11% | 100% | 100% | 0 |
| 4742 | RS Umum Graha Hermine | 5 | 2026 | 93.5% | 100% | 100% | 87.5% | 86.66% | 0% | 88.08% | 100% | 95.6% | 84.44% | 100% | 88.46% | 0 |
| 4743 | RS Umum Charis Medika | 5 | 2026 | 95% | 78% | 100% | 76.67% | 88.46% | 0% | 90.91% | 100% | 93.08% | 100% | 100% | 100% | |
| 4744 | RS Badan Pengusahaan Batam | 5 | 2026 | 85.71% | 100% | 100% | 87.5% | 82.14% | 0% | 98.72% | 99.42% | 94.61% | 80% | 99.97% | 100% | 0 |
| 4745 | RS Umum Harapan Bunda Batam | 5 | 2026 | 94.64% | 100% | 100% | 100% | 95.44% | 0% | 87.1% | 98.55% | 90.87% | 80% | 100% | 100% | 0 |
| 4746 | RS Umum Santa Elisabeth Batam | 5 | 2026 | 84.2% | 99% | 100% | 100% | 79.28% | 0.52% | 93.26% | 100% | 95.93% | 75% | 100% | 100% | 0 |
| 4747 | RS Umum Budi Kemuliaan Batam | 5 | 2026 | 98.67% | 98% | 99.53% | 100% | 98.74% | 0.89% | 91.6% | 100% | 97.57% | 42.11% | 99.44% | 100% | 0 |
| 4748 | RS Umum Daerah Encik Mariyam | 5 | 2026 | 92% | 100% | 100% | 0% | 71.68% | 0% | 100% | 100% | 99.02% | 100% | 100% | 0% | 0 |
| 4749 | RS Umum Daerah Dabo Kabupaten Lingga | 5 | 2026 | 71.93% | 90% | 100% | 100% | 88.86% | 0% | 100% | 97.06% | 0% | 0% | 100% | 100% | 0 |
| 4750 | RS Umum Daerah Palmatak | 5 | 2026 | 100% | 100% | 100% | 100% | 100% | 50% | 100% | 100% | 100% | 100% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.