Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 4601 | RSUD H. Andi Makkarodda | 2 | 2026 | 96.13% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 4602 | Rumah Sakit Pertamina Panorama Balikpapan | 2 | 2026 | 93% | 100% | 100% | 0% | 100% | 0% | 98.94% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4603 | RS Umum Medika Djaya | 2 | 2026 | 84.99% | 85% | 100% | 0% | 80.07% | 9.52% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4604 | RS Pratama Kualin | 2 | 2026 | 100% | 100% | 100% | % | 76.44% | % | 100% | 100% | 100% | 0% | 0% | 0% | 0 |
| 4605 | RS Umum Daerah Wonomulyo | 2 | 2026 | 74% | 75% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0 |
| 4606 | RS Umum Daerah Antero Hamra Kota Kendari | 2 | 2026 | 85.23% | 98% | 100% | 0% | 100% | 0% | 89.09% | 100% | 100% | 100% | 100% | 87.7% | 0 |
| 4607 | RS Medika Utama Manggar | 2 | 2026 | 91.71% | 100% | 100% | 0% | 93.69% | 3.03% | 84.56% | 100% | 96.34% | 82.76% | 100% | 100% | 0 |
| 4608 | RS Umum Daerah Provinsi Papua Barat | 2 | 2026 | 94.98% | 86% | 84.62% | 100% | 98.83% | 12.35% | 91.18% | 0% | 98.35% | 100% | 80.29% | 0% | 0 |
| 4609 | RS Gigi dan Mulut Universitas Sam Ratulangi | 2 | 2026 | 100% | 100% | 99% | 0% | 100% | 0% | 0% | 0% | 97.57% | 100% | 0% | 0% | 0 |
| 4610 | RS Ibu dan Anak Kuncup Bunga | 2 | 2026 | 97% | 95% | 100% | 0% | 100% | 0% | 90.95% | 100% | 90.49% | 100% | 86.72% | 100% | 0 |
| 4611 | RS Kelas D Pratama Tanjung Keramat | 2 | 2026 | 100% | 99% | 100% | % | 100% | % | 100% | 0% | 78.26% | 100% | 100% | 0% | 0 |
| 4612 | RS Umum Daerah Patuh Karya | 2 | 2026 | 65.07% | 58% | 90.63% | 100% | 56.44% | 0% | 96.57% | 100% | 94.39% | 100% | 97.99% | 100% | 0 |
| 4613 | RS Mata JEC ORBITA @Makassar | 2 | 2026 | 85.4% | 100% | 100% | % | 83.35% | 7.46% | 80.77% | 0% | 0% | 100% | 100% | 100% | 0 |
| 4614 | RUMAH SAKIT MATA PONTIANAK EYE CENTER | 2 | 2026 | 100% | 100% | 100% | 0% | 93.5% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4615 | RST Tk. IV Abdul Rais Fatah Tanjung Selor | 2 | 2026 | 100% | 100% | 100% | 0% | 87.5% | 0% | 83.62% | 100% | 0% | 0% | 89.47% | 0% | 0 |
| 4616 | RS Umum Elia Waran | 2 | 2026 | 87.5% | 90% | 96% | 71.43% | 90% | 0% | 87.5% | 100% | 84% | 83.33% | 88.89% | 85.71% | 0 |
| 4617 | RS Umum Daerah Selaparang | 2 | 2026 | 80.18% | 85% | 100% | % | 99.36% | % | 100% | 100% | 89.16% | 100% | 70% | 0% | 0 |
| 4618 | RS Pratama Salutambung | 2 | 2026 | 17.5% | 85% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 4619 | RS Umum Pratama Type D Kab. Maybrat | 2 | 2026 | 60% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 4620 | RS Umum Daerah Rumbia | 2 | 2026 | 84.94% | 97% | 100% | % | 100% | % | 100% | 95.33% | 100% | 0% | 100% | 100% | 0 |
| 4621 | RS Ibu dan Anak Permata Hati Lombok Timur | 2 | 2026 | 90% | 90% | 100% | 100% | 87.5% | 0% | 85% | 100% | 95% | 80% | 100% | 100% | 0 |
| 4622 | Rumkital Rahadi Osman | 2 | 2026 | 98.5% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4623 | RS Umum Primaya Hertasning | 2 | 2026 | 99.84% | 100% | 100% | 0% | 87.5% | 6.25% | 67.57% | 100% | 0% | 100% | 100% | 100% | 0 |
| 4624 | RS Mulya Medika | 2 | 2026 | 94.44% | 100% | 100% | 100% | 92.86% | 10.42% | 79.25% | 75% | 94.41% | 100% | 100% | 100% | 0 |
| 4625 | RS Hermina Madiun | 2 | 2026 | 89.9% | 100% | 100% | 0% | 42.6% | 5.1% | 42.08% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4626 | RS Tk. IV Sultan Abdul Kahir II Bima | 2 | 2026 | 88% | 100% | 100% | % | 84.88% | 38.89% | 89.66% | 95% | 89.16% | 88.24% | 100% | 93.02% | 0 |
| 4627 | RS PMI Prov. Sultra | 2 | 2026 | 90% | 93% | 90% | 50% | 43.8% | 40% | 64.52% | 0% | 65.22% | 81.82% | 44.44% | 0% | 0 |
| 4628 | RS Ibu dan Anak Mitra Ananda | 2 | 2026 | 95% | 85% | 97.96% | 100% | 89.07% | 0% | 95.92% | 100% | 83.13% | 65.62% | 100% | 100% | 0 |
| 4629 | RS Santa Familia | 2 | 2026 | 95% | 85% | 87.1% | 57.14% | 59.21% | 16.23% | 20.82% | 100% | 89.68% | 0% | 48.37% | 100% | 0 |
| 4630 | RS Umum Daerah Muara Bengkal | 2 | 2026 | 98.04% | 94% | 100% | % | 100% | % | 100% | 100% | 59.22% | 100% | 100% | 100% | 0 |
| 4631 | RS Pratama Reo | 2 | 2026 | 90% | 91% | 100% | 0% | 96.67% | 0% | 100% | 100% | 100% | 80% | 100% | 0% | 0 |
| 4632 | RS Umum Daerah Kelas D Pratama Bulu Paccing Bikeru | 2 | 2026 | 87.58% | 93% | 98.34% | 0% | 90.47% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 4633 | RS Siloam Ambon | 2 | 2026 | 68% | 92% | 98.84% | 100% | 37.65% | 3.14% | 45.54% | 100% | 97.48% | 76.4% | 100% | 100% | 0 |
| 4634 | RS Pratama Kabupaten Landak | 2 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 100% | 0 |
| 4635 | RS Umum Santo Yoseph Labuan bajo | 2 | 2026 | 90.7% | 90% | 97.41% | 0% | 100% | 0% | 90.91% | 100% | 100% | 100% | 100% | 0% | 0 |
| 4636 | RS Islam Sultan Agung Banjarbaru | 2 | 2026 | 88.83% | 100% | 99.59% | 85.71% | 84.12% | 6.25% | 50.48% | 100% | 88.68% | 87.03% | 100% | 80% | 0 |
| 4637 | RS Pelita Kasih | 2 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 80.83% | 100% | 100% | 100% | 100% | 0% | 0 |
| 4638 | RSUD Pratama Raja | 2 | 2026 | 89% | 93% | 100% | 0% | 100% | 0% | 100% | 100% | 75.58% | 100% | 100% | 0% | 0 |
| 4639 | RS Ibu dan Anak Mahkota Bunda | 2 | 2026 | 100% | 100% | 100% | 100% | 89.22% | 0% | 92.86% | 100% | 100% | 100% | 100% | 0% | 0 |
| 4640 | RS Kelas D Pratama Sailus | 2 | 2026 | 99.65% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 4641 | RS Umum Daerah Mangku Jaya Linggang | 2 | 2026 | 65.43% | 77% | 98.46% | % | 73.97% | % | 100% | 100% | 93.21% | 100% | 100% | 100% | 0 |
| 4642 | RS Pratama Raja Latubau Soel Negeri Fogi | 2 | 2026 | 60% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 4643 | RS Umum Universitas Nusa Cendana | 2 | 2026 | 89.17% | 91% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 4644 | RS Umum Daerah Borong | 2 | 2026 | 85.02% | 90% | 100% | 100% | 57.37% | 0% | 88.82% | 100% | 99.54% | 0% | 97.64% | 100% | 0 |
| 4645 | RUMAH SAKIT KHUSUS BEDAH ALODIA AGUNG MEDICAL CENTRE (AAMC) | 2 | 2026 | 92% | 91% | 100% | 0% | 89.41% | 20.83% | 87.93% | 100% | 100% | 77.5% | 100% | 100% | 0 |
| 4646 | RS Umum Daerah Pratama Kauria | 2 | 2026 | 56% | 93% | 0% | 0% | 100% | 0% | 0% | 0% | 70.15% | 0% | 0% | 0% | 0 |
| 4647 | RS Pratama Watunggong | 2 | 2026 | 87.72% | 90% | 100% | 0% | 90% | 0% | 100% | 100% | 81.03% | 100% | 0% | 0% | 0 |
| 4648 | RS Pratama Wasala | 2 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 4649 | RS Umum Daerah Kota Manado | 2 | 2026 | 96% | 97% | 100% | 0% | 91.45% | 100% | 88% | 100% | 89.45% | 86.11% | 100% | 83.33% | 0 |
| 4650 | RS Pratama Ponu | 2 | 2026 | 56.91% | 66% | 100% | 0% | 98.65% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.