Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 49601 | RS Umum Daerah Dr. M. Yunus Bengkulu | 2 | 2024 | 03-09-2024 | 94.12% | 94% | 99.24% | 100% | 63.49% | 4.31% | 94.71% | 100% | 80.55% | 95.32% | 97.14% | 100% | 0 |
| 49602 | RS Umum Lancang Kuning | 2 | 2024 | 03-08-2024 | 92.5% | 100% | 100% | 85.71% | 81.82% | 0% | 80% | 100% | 84.62% | 80% | 100% | 100% | 0 |
| 49603 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 2 | 2024 | 01-01-1970 | 83.5% | 100% | 99.7% | 0% | 88.17% | 0% | 100% | 100% | 100% | 83.69% | 100% | 100% | 0 |
| 49604 | RS Umum Pusri Palembang | 2 | 2024 | 03-08-2024 | 92.61% | 100% | 100% | 100% | 99.05% | 0.45% | 83.45% | 100% | 98.85% | 91.21% | 100% | 100% | 0 |
| 49605 | RS Umum Charitas Hospital Palembang | 2 | 2024 | 03-09-2024 | 87.32% | 100% | 99.87% | 50% | 75.31% | 0% | 62.43% | 100% | 93.88% | 100% | 100% | 100% | 0 |
| 49606 | RS Umum Daerah Kabupaten Empat Lawang | 2 | 2024 | 03-10-2024 | 85.86% | 88% | 93.75% | 88.24% | 95.83% | 5.36% | 98.73% | 100% | 100% | 77.78% | 95% | 88.89% | 0 |
| 49607 | RS Hermina Palembang | 2 | 2024 | 03-06-2024 | 90% | 100% | 100% | 92.5% | 86% | 0.81% | 93.33% | 100% | 100% | 85% | 100% | 100% | 0 |
| 49608 | RS Muhammadiyah Palembang | 2 | 2024 | 03-09-2024 | 99.06% | 100% | 100% | 0% | 97.62% | 0.52% | 58.78% | 100% | 100% | 91.23% | 100% | 100% | 0 |
| 49609 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 2 | 2024 | 03-08-2024 | 85.57% | 96% | 100% | 0% | 77.71% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 49610 | RS Umum Myria Palembang | 2 | 2024 | 03-06-2024 | 100% | 100% | 100% | 100% | 55.28% | 4.61% | 87.77% | 100% | 94.14% | 83.19% | 99.08% | 100% | 0 |
| 49611 | RS Umum Bunda Palembang | 2 | 2024 | 03-09-2024 | 84% | 85% | 97% | 86.96% | 85% | 30% | 95% | 92% | 92% | 92% | 98% | 100% | 0 |
| 49612 | RS Umum Ummi Bengkulu | 2 | 2024 | 04-08-2024 | 95.03% | 99% | 99.59% | 79.59% | 66.88% | 0% | 98.34% | 97.83% | 99.93% | 42.31% | 100% | 100% | 0 |
| 49613 | RS Umum Santa Theresia | 2 | 2024 | 03-10-2024 | 87.62% | 88% | 95.37% | 0% | 78.89% | 13.27% | 82.27% | 92.21% | 82.06% | 0% | 88.24% | 100% | 0 |
| 49614 | RS Prof. Dr. Tabrani | 2 | 2024 | 03-10-2024 | 85.71% | 96% | 100% | 0% | 62.41% | 0% | 86.13% | 100% | 91.23% | 96.15% | 100% | 100% | 0 |
| 49615 | RS Ibu dan Anak Zainab | 2 | 2024 | 03-09-2024 | 83.45% | 95% | 100% | 100% | 82.17% | 0% | 86.96% | 100% | 97.2% | 93.75% | 100% | 100% | 0 |
| 49616 | RS Umum Daerah Bengkulu Tengah | 2 | 2024 | 03-10-2024 | 87.06% | 73% | 100% | 0% | 82.26% | 0% | 100% | 100% | 99.61% | 100% | 100% | 0% | 0 |
| 49617 | RS Umum Pertamina Palembang | 2 | 2024 | 03-10-2024 | 95.5% | 96% | 99.55% | 92.31% | 100% | 3.88% | 70.66% | 100% | 100% | 84% | 100% | 100% | 0 |
| 49618 | RS Eria | 2 | 2024 | 03-09-2024 | 90% | 93% | 96.67% | 80% | 76.67% | 0% | 80% | 100% | 90% | 80% | 100% | 80% | 0 |
| 49619 | RS Umum Daerah Palembang Bari | 2 | 2024 | 03-06-2024 | 85.66% | 100% | 100% | 100% | 91.17% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49620 | RS Umum Pusat Dr. Rivai Abdullah | 2 | 2024 | 03-08-2024 | 98.37% | 100% | 100% | 0% | 53.35% | 0% | 88.91% | 100% | 100% | 0% | 100% | 100% | 0 |
| 49621 | RS Ibu dan Anak Rika Amelia | 2 | 2024 | 01-01-1970 | 89% | 100% | 100% | 93% | 100% | 2% | 87% | 100% | 85% | 85% | 100% | 100% | 0 |
| 49622 | RS Awal Bros A. Yani | 2 | 2024 | 03-06-2024 | 81.55% | 95% | 100% | 9.09% | 79.5% | 1.3% | 73.37% | 100% | 95.75% | 89.29% | 98.47% | 100% | 0 |
| 49623 | RS Umum Pekanbaru Medical Center | 2 | 2024 | 03-09-2024 | 90.5% | 90% | 100% | 80% | 84.25% | 3.8% | 75% | 100% | 85.74% | 0% | 100% | 100% | 0 |
| 49624 | RS Islam Siti Khadijah | 2 | 2024 | 03-08-2024 | 94.39% | 100% | 100% | 0% | 96.21% | 0% | 99.52% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49625 | RS Umum Citra Medika | 2 | 2024 | 03-07-2024 | 90% | 93% | 100% | 94% | 84% | 0% | 82% | 100% | 90.26% | 88.75% | 100% | 84.38% | 0 |
| 49626 | RS Umum Daerah Dolok Sanggul | 2 | 2024 | 03-06-2024 | 90% | 100% | 100% | 83.33% | 82.42% | 3.64% | 83.52% | 83.33% | 88.89% | 100% | 100% | 100% | 0 |
| 49627 | RS Umum Harapan Sehat | 2 | 2024 | - | 87.5% | 100% | 100% | 0% | 97.14% | 0% | 94.29% | 99.5% | 100% | 96.67% | 100% | 100% | 0 |
| 49628 | RS Umum Daerah Parapat | 2 | 2024 | 03-09-2024 | 97.5% | 88% | 100% | 66.67% | 95.12% | 10% | 37.5% | 100% | 90.84% | 100% | 100% | 100% | 0 |
| 49629 | RS Umum Karya Bakti Ujung Bandar | 2 | 2024 | 03-09-2024 | 92.8% | 100% | 100% | 94% | 88.89% | 100% | 94.05% | 100% | 100% | 100% | 100% | 80% | 0 |
| 49630 | RS Umum Daerah Kabupaten Aceh Besar | 2 | 2024 | 03-10-2024 | 94.78% | 93% | 100% | 100% | 47.49% | 2.94% | 99.24% | 100% | 84.36% | 50% | 93.1% | 100% | 0 |
| 49631 | RS Umum Hartati Medical Centre | 2 | 2024 | 03-08-2024 | 85% | 83% | 100% | 100% | 88.89% | 75% | 80% | 94.29% | 90% | 96.36% | 90.67% | 90% | 0 |
| 49632 | RS Umum Yoshua | 2 | 2024 | 03-06-2024 | 95.04% | 90% | 99.17% | 96.15% | 92.72% | 83.33% | 95.04% | 90.91% | 97.11% | 95.04% | 80% | 94.63% | 0 |
| 49633 | RS Umum Ibnu Sina | 2 | 2024 | 03-01-2024 | 95% | 0% | 100% | 85.71% | 90% | 91.43% | 90% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 49634 | RS Umum Daerah Dr. Hadrianus Sinaga | 2 | 2024 | 03-05-2024 | 90.06% | 91% | 100% | % | 48.27% | % | 100% | 100% | 93.85% | 100% | 100% | 100% | 0 |
| 49635 | RS Umum Daerah TGK Chik Ditiro Sigli | 2 | 2024 | 01-01-1970 | 86.34% | 83% | 88.7% | 95.65% | 42.06% | 0% | 100% | 91.89% | 91.01% | 88.89% | 89.39% | 67.86% | 0 |
| 49636 | RS Umum Ummi Langsa | 2 | 2024 | - | 94.86% | 84% | 97.79% | 0% | 88.14% | 0% | 94.74% | 0% | 84.44% | 81.21% | 88.89% | 0% | 0 |
| 49637 | RS Umum Mitra Sehat | 2 | 2024 | 03-09-2024 | 97.5% | 100% | 100% | 100% | 100% | 0% | 80% | 100% | 97.22% | 80% | 100% | 100% | 0 |
| 49638 | RS Umum Daerah TGK. Abdullah Syafii Beureuneun | 2 | 2024 | 03-07-2024 | 59.6% | 75% | 94.06% | 100% | 69.77% | 9.38% | 96.68% | 94.23% | 68.5% | 93.85% | 87.76% | 100% | 0 |
| 49639 | RS Umum Daerah Tarutung | 2 | 2024 | 03-06-2024 | 99.5% | 100% | 100% | 0% | 56.44% | 4.49% | 91.43% | 100% | 96.88% | 100% | 100% | 100% | 0 |
| 49640 | RS Umum Mufid | 2 | 2024 | 01-01-1970 | 94.5% | 94% | 100% | 100% | 85.71% | 1.35% | 81.67% | 100% | 89.96% | 75% | 57.5% | 100% | 0 |
| 49641 | RS Bhayangkara Banda Aceh | 2 | 2024 | 03-08-2024 | 88% | 96% | 83.78% | 100% | 80% | 7.69% | 78.87% | 100% | 76% | 76.96% | 80% | 78.6% | 0 |
| 49642 | RS Umum Citra Husada | 2 | 2024 | 03-10-2024 | 95.61% | 98% | 100% | 100% | 66.67% | 2.14% | 89.86% | 100% | 88.97% | 71.43% | 94.66% | 80% | 0 |
| 49643 | RS Umum Montella | 2 | 2024 | 03-10-2024 | 86.34% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 84.62% | 100% | 100% | 100% | 0 |
| 49644 | RS Umum Daerah Simeulue | 2 | 2024 | 03-08-2024 | 86.39% | 100% | 100% | 80% | 95.4% | 8.89% | 100% | 100% | 93.66% | 90% | 100% | 100% | 0 |
| 49645 | RS Umum Daerah Rantau Prapat | 2 | 2024 | 03-06-2024 | 98.76% | 92% | 100% | 100% | 99.56% | 0% | 98.15% | 100% | 97.47% | 0% | 100% | 95% | 0 |
| 49646 | RS Umum Pertamedika Ummi Rosnati | 2 | 2024 | 03-08-2024 | 96.25% | 100% | 100% | 100% | 93.33% | 0.6% | 77.54% | 100% | 87.81% | 88.24% | 100% | 100% | 0 |
| 49647 | RS Jiwa Bina Karsa Tuntungan | 2 | 2024 | 03-08-2024 | 100% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49648 | RS Umum Daerah Sabang | 2 | 2024 | 09-10-2024 | 86% | 90% | 97.92% | 0% | 90.06% | 0% | 93.65% | 100% | 93.47% | 85% | 95.89% | 0% | 0 |
| 49649 | RS Umum Daerah Aceh Singkil | 2 | 2024 | 03-08-2024 | 21.2% | 35% | 92.53% | 0% | 79.57% | 10.87% | 100% | 100% | 73.38% | 0% | 92.41% | 0% | 0 |
| 49650 | RS Sri Pamela Torgamba | 2 | 2024 | 03-06-2024 | 85.88% | 97% | 100% | % | 90.41% | 0% | 90.38% | 95.31% | 94.53% | 75% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.