Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 49501 | RS Daerah Madani Kota Pekanbaru | 2 | 2024 | 03-08-2024 | 81.75% | 84% | 100% | 100% | 95.95% | 2.44% | 98.61% | 100% | 94.65% | 100% | 100% | 100% | 0 |
| 49502 | RS Ibu dan Anak Karunia Indah Medika | 2 | 2024 | 03-08-2024 | 100% | 100% | 100% | 100% | 96.12% | 0% | 58.96% | 100% | 72.91% | 16.42% | 100% | 100% | 0 |
| 49503 | RS Pelabuhan Palembang | 2 | 2024 | 01-01-1970 | 88.1% | 100% | 100% | 100% | 0% | 0% | 63.85% | 100% | 99.62% | 0% | 100% | 100% | 0 |
| 49504 | RS Hermina OPI Jakabaring | 2 | 2024 | 03-09-2024 | 86% | 100% | 100% | 83.33% | 73.33% | 0% | 96.67% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 49505 | RS Umum Graha Mandiri | 2 | 2024 | 01-01-1970 | 99.5% | 98% | 97% | 99% | 96% | 0% | 96% | 99% | 98% | 99% | 98% | 98% | 0 |
| 49506 | RS Umum Daerah Banyuasin | 2 | 2024 | 03-09-2024 | 95.57% | 86% | 98.02% | 100% | 74.63% | 0% | 100% | 100% | 92.68% | 0% | 100% | 0% | 0 |
| 49507 | RS Hermina Pekanbaru | 2 | 2024 | 04-09-2024 | 85.5% | 95% | 100% | 100% | 100% | 3.93% | 99.88% | 100% | 100% | 89.29% | 100% | 100% | 0 |
| 49508 | RS Umum Daerah Pratama Makarti Jaya | 2 | 2024 | 03-09-2024 | 50% | 58% | 92.17% | 0% | 33.13% | 0% | 38.1% | 100% | 92.07% | 75% | 100% | 0% | 0 |
| 49509 | RS Umum Daerah Martapura | 2 | 2024 | 03-07-2024 | 85.08% | 100% | 98.27% | 100% | 84.01% | 0% | 99.86% | 100% | 99.48% | 100% | 95.32% | 100% | 0 |
| 49510 | RS Umum Daerah Kaur | 2 | 2024 | 03-04-2024 | 89.41% | 91% | 91.08% | 100% | 88.64% | 0% | 92.69% | 90.78% | 91.14% | 90.48% | 91.67% | 100% | 0 |
| 49511 | RS Umum Prima Pekanbaru | 2 | 2024 | 03-09-2024 | 87.49% | 97% | 93.24% | 80% | 80.49% | 6.51% | 81.65% | 99.5% | 80.35% | 80% | 92.97% | 100% | 0 |
| 49512 | RS Umum Daerah Bayung Lincir | 2 | 2024 | 03-07-2024 | 60.5% | 96% | 99.82% | 100% | 58.82% | 100% | 92.5% | 100% | 89.67% | 72.34% | 95.54% | 100% | 0 |
| 49513 | RS Ibu dan Anak Trinanda Palembang | 2 | 2024 | 03-02-2024 | 87.03% | 100% | 93% | 100% | 100% | 0% | 89.84% | 0% | 100% | 100% | 100% | 0% | 0 |
| 49514 | RS Umum Daerah Kota Dumai | 2 | 2024 | 03-07-2024 | 79.7% | 90% | 100% | 0% | 9.38% | 4.89% | 96.32% | 100% | 91.89% | 72.22% | 100% | 100% | 0 |
| 49515 | RS Umum Daerah Sungai Lilin | 2 | 2024 | 03-09-2024 | 84% | 85% | 100% | 100% | 76.47% | 0% | 100% | 100% | 81.41% | 88.5% | 100% | 100% | 0 |
| 49516 | RS Islam At-Taqwa Gumawang | 2 | 2024 | 03-09-2024 | 86% | 87% | 80.36% | 100% | 71.4% | 0% | 87.19% | 100% | 95.01% | 0% | 100% | 100% | 0 |
| 49517 | RS Pertamina Dumai | 2 | 2024 | 03-10-2024 | 99% | 98% | 96.67% | 0% | 48.35% | 0% | 68.12% | 100% | 91.43% | 100% | 100% | 100% | 0 |
| 49518 | RS Umum Daerah Sekayu | 2 | 2024 | 01-01-1970 | 84.31% | 92% | 100% | 100% | 96.61% | 0.45% | 91.6% | 95.97% | 100% | 90.21% | 100% | 100% | 0 |
| 49519 | RS Umum Universitas Riau | 2 | 2024 | 03-09-2024 | 90% | 97% | 99.83% | 0% | 100% | 9.09% | 87.36% | 100% | 94.14% | 100% | 100% | 0% | 0 |
| 49520 | RS Umum Daerah Sukajadi | 2 | 2024 | 03-08-2024 | 95.73% | 100% | 97.59% | 0% | 100% | 0% | 100% | 100% | 100% | 95% | 100% | 0% | 0 |
| 49521 | RS Ibu dan Anak Bunda Noni | 2 | 2024 | 03-08-2024 | 82% | 100% | 100% | 0% | 88.61% | 0% | 88.52% | 0% | 100% | 100% | 100% | 0% | 0 |
| 49522 | RS Khusus Mata SMEC Pekanbaru | 2 | 2024 | 03-06-2024 | 97.5% | 100% | 100% | 0% | 92.86% | 2.4% | 100% | 100% | 90.38% | 95% | 100% | 100% | 0 |
| 49523 | RS Umum Daerah Kota Prabumulih | 2 | 2024 | 01-01-1970 | 85.62% | 98% | 86.28% | 93.33% | 80.05% | 100% | 80.36% | 100% | 98.51% | 83.82% | 82.98% | 100% | 0 |
| 49524 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 2 | 2024 | 03-10-2024 | 98.1% | 100% | 98.99% | 100% | 98.15% | 0% | 87.82% | 98.18% | 94.06% | 0% | 92.25% | 100% | 0 |
| 49525 | RS Umum Daerah Suryah Khairuddin | 2 | 2024 | 03-10-2024 | 100% | 100% | 100% | % | 40% | % | 57.14% | 100% | 75% | 33.33% | 100% | 50% | 0 |
| 49526 | RS Umum Melati | 2 | 2024 | 03-10-2024 | 100% | 100% | 99.71% | 100% | 91% | 100% | 92.59% | 98.3% | 100% | 100% | 100% | 50% | 0 |
| 49527 | RS Rapha Theresia | 2 | 2024 | 03-08-2024 | 95.33% | 98% | 100% | 0% | 91.49% | 0% | 55.84% | 100% | 100% | 0% | 100% | 100% | 0 |
| 49528 | RS Umum Daerah Sultan Thaha Saifuddin | 2 | 2024 | 03-10-2024 | 89.97% | 88% | 90.73% | % | 50.91% | % | 100% | 100% | 98.91% | 100% | 96.3% | 100% | 0 |
| 49529 | RS Umum Daerah Dr. Sobirin Kabupaten Musi Rawas | 2 | 2024 | 03-06-2024 | 93.93% | 96% | 100% | 100% | 93.92% | 0% | 100% | 100% | 100% | 86.36% | 100% | 0% | 0 |
| 49530 | RS Umum Daerah H. Abdurrahman Sayoeti | 2 | 2024 | 03-09-2024 | 87.85% | 88% | 100% | 0% | 89.13% | 0% | 89.69% | 100% | 99.64% | 100% | 100% | 100% | 0 |
| 49531 | RS Pertamina Kota Prabumulih | 2 | 2024 | 03-05-2024 | 93.03% | 95% | 100% | 100% | 97% | 0% | 96.9% | 100% | 85.23% | 85.08% | 100% | 100% | 0 |
| 49532 | RS Umum Daerah H. Hanafie | 2 | 2024 | 01-08-2025 | 100% | 100% | 100% | 0% | 100% | 4.44% | 100% | 100% | 89.48% | 100% | 100% | 100% | 0 |
| 49533 | RS Mitra | 2 | 2024 | 03-09-2024 | 97.5% | 100% | 100% | 50% | 87.41% | 0% | 91.76% | 66.67% | 98.27% | 89.55% | 97.01% | 100% | 0 |
| 49534 | RS Umum Permata Hati | 2 | 2024 | 03-10-2024 | 88.11% | 100% | 86.67% | 100% | 80% | 0% | 40.8% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49535 | RS Umum Rimbo Medika | 2 | 2024 | 03-04-2024 | 89% | 78% | 96.31% | 57.14% | 81% | 20% | 81.05% | 100% | 94.2% | 76.67% | 100% | 100% | 0 |
| 49536 | RS AR Bunda Kota Prabumulih | 2 | 2024 | 03-01-2024 | 83.23% | 86% | 97.66% | 100% | 100% | 0% | 97.24% | 100% | 87.86% | 88.39% | 99.35% | 100% | 0 |
| 49537 | RS Umum Daerah Petanang | 2 | 2024 | 03-08-2024 | 89.23% | 85% | 92.59% | % | 81.03% | % | 68.09% | 0% | 94.31% | 0% | 86.67% | 100% | 0 |
| 49538 | RS Bhayangkara M. Hasan Palembang | 2 | 2024 | 05-06-2024 | 90.29% | 89% | 97.27% | 100% | 81.69% | 0.64% | 96.88% | 100% | 99.81% | 90.91% | 97.48% | 100% | 0 |
| 49539 | RS Siloam Silampari | 2 | 2024 | 03-09-2024 | 97.1% | 91% | 100% | % | 77.78% | 0% | 78.75% | 100% | 100% | 100% | 100% | 85% | 0 |
| 49540 | RS Jiwa Daerah Provinsi Jambi | 2 | 2024 | 03-06-2024 | 87.04% | 100% | 100% | % | 100% | % | 75.74% | 100% | 100% | 56.6% | 100% | 0% | 0 |
| 49541 | RS Bhayangkara Jambi | 2 | 2024 | - | 98.49% | 100% | 100% | 100% | 82.35% | 0% | 79.73% | 100% | 98.02% | 85.71% | 97.08% | 100% | 0 |
| 49542 | RS Ibu dan Anak Dwi Sari | 2 | 2024 | 03-11-2024 | 89.5% | 100% | 100% | 73.53% | 99.29% | 1.1% | 97.69% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49543 | RS Siloam Jambi | 2 | 2024 | 03-08-2024 | 100% | 100% | 100% | 100% | 56.09% | 0% | 64.16% | 100% | 96.3% | 31.58% | 100% | 88.89% | 0 |
| 49544 | RS Tk. III 02.06.01 dr. Bratanata | 2 | 2024 | 03-10-2024 | 98.95% | 100% | 95.55% | 100% | 89.18% | 0% | 91.68% | 100% | 99.96% | 88.46% | 99.61% | 100% | 0 |
| 49545 | RS Umum Daerah H. Abdul Manap | 2 | 2024 | 03-04-2024 | 94.91% | 97% | 99.4% | 0% | 78.31% | 1.49% | 67.28% | 100% | 94.16% | 67.5% | 100% | 100% | 0 |
| 49546 | RS Umum Baiturahim Jambi | 2 | 2024 | 03-10-2024 | 91.15% | 100% | 100% | 100% | 100% | 0% | 100% | 90.7% | 100% | 0% | 100% | 0% | 0 |
| 49547 | RS Umum Daerah Raden Mattaher Jambi | 2 | 2024 | 03-06-2024 | 95.85% | 99% | 98.31% | 75% | 83.66% | 4.05% | 88.31% | 100% | 97.65% | 78.82% | 94.62% | 100% | 0 |
| 49548 | RS Islam Arafah | 2 | 2024 | 03-10-2024 | 100% | 100% | 100% | 5.88% | 78.67% | 0% | 50% | 100% | 99.91% | 64.29% | 100% | 100% | 0 |
| 49549 | RS Ibu dan Anak Ananda Lubuk Linggau | 2 | 2024 | 03-09-2024 | 98.2% | 100% | 100% | 100% | 98.95% | 2.86% | 94.17% | 100% | 90.69% | 100% | 100% | 100% | 0 |
| 49550 | RS Ibu dan Anak Annisa | 2 | 2024 | 03-10-2024 | 86.51% | 100% | 100% | 96.23% | 96.24% | 100% | 93.15% | 100% | 99.6% | 96.08% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.