Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 49751 | RS Efarina Etaham Pematang Siantar | 2 | 2024 | 05-12-2024 | 99% | 95% | 95% | 57.14% | 95% | 1.05% | 100% | 100% | 100% | 85% | 90% | 100% | 0 |
| 49752 | RS Umum PTP II Tg Selamat | 2 | 2024 | 03-06-2024 | 95% | 100% | 100% | 0% | 93.33% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49753 | RS Umum Methodist | 2 | 2024 | 10-11-2024 | 99% | 99% | 100% | 100% | 87.72% | 0% | 100% | 93.33% | 100% | 16.67% | 100% | 100% | 0 |
| 49754 | RS Umum Daerah Perdagangan | 2 | 2024 | 03-09-2024 | 98.92% | 100% | 100% | 100% | 44.19% | 0% | 92.12% | 100% | 96.73% | 79.76% | 100% | 100% | 0 |
| 49755 | RS Khusus Bedah Accuplast | 2 | 2024 | 03-09-2024 | 99% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 49756 | RS Umum Sundari | 2 | 2024 | 03-06-2024 | 100% | 10% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 49757 | RS Umum Permata Madina Sibuhuan | 2 | 2024 | 03-08-2024 | 90% | 88% | 90% | 0% | 75.68% | 0% | 85% | 100% | 100% | 74.29% | 100% | 100% | 0 |
| 49758 | RS Umum Delima Medan | 2 | 2024 | 03-07-2024 | 94.43% | 98% | 97.96% | 100% | 88.64% | 3.45% | 75.56% | 100% | 97.37% | 77.55% | 100% | 100% | 0 |
| 49759 | RS Bhayangkara Tk.III Kota Tebing Tinggi | 2 | 2024 | 03-10-2024 | 95.5% | 96% | 100% | 85.71% | 97.72% | 0% | 93.55% | 100% | 77.42% | 89.37% | 100% | 80% | 0 |
| 49760 | RS Ibu dan Anak Maharani | 2 | 2024 | 03-08-2024 | 99.02% | 100% | 100% | 0% | 96.43% | 0% | 100% | 100% | 100% | 96% | 100% | 100% | 0 |
| 49761 | RS Umum Sri Pamela | 2 | 2024 | 03-08-2024 | 88% | 98% | 100% | 0% | 68.33% | 0% | 86.53% | 100% | 97.5% | 85% | 100% | 100% | 0 |
| 49762 | RS Pratama Kabupaten Nias Utara | 2 | 2024 | 03-06-2024 | 100% | 70% | 100% | % | 100% | % | 100% | 0% | 100% | 0% | 0% | 0% | 0 |
| 49763 | RS Mata Siantar | 2 | 2024 | 03-08-2024 | 50% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0 |
| 49764 | RS Tk. II Putri Hijau Medan | 2 | 2024 | 03-04-2024 | 85.5% | 98% | 100% | 100% | 87.29% | 4.12% | 98.39% | 100% | 94.68% | 94.87% | 96.72% | 90% | 0 |
| 49765 | RS Ibu dan Anak Pramaliesa | 2 | 2024 | 03-06-2024 | 42.5% | 77% | 99% | 90% | 80% | 91% | 74% | 100% | 100% | 99% | 100% | 95% | 0 |
| 49766 | RS Tk. IV 01.07.01 | 2 | 2024 | 03-08-2024 | 89.08% | 93% | 97.06% | 0% | 57.63% | 4.29% | 82.07% | 100% | 93.01% | 77.11% | 92.39% | 100% | 0 |
| 49767 | RS Umum Melati | 2 | 2024 | 03-09-2024 | 98.87% | 91% | 100% | 0% | 97.66% | 0% | 87.85% | 100% | 95.38% | 91.18% | 100% | 100% | 0 |
| 49768 | RS Umum Daerah Dr. Djasamen Saragih | 2 | 2024 | 03-08-2024 | 71.31% | 77% | 100% | 100% | 54.98% | 50% | 100% | 100% | 95.33% | 100% | 100% | 0% | 0 |
| 49769 | RS Umum Deli | 2 | 2024 | 03-05-2024 | 94.41% | 96% | 80% | 0% | 81.46% | 3.57% | 86.72% | 100% | 97.3% | 0% | 100% | 0% | 0 |
| 49770 | RS Umum Advent Medan | 2 | 2024 | 03-08-2024 | 75% | 90% | 100% | 0% | 83.06% | 7.19% | 85.27% | 100% | 89.2% | 100% | 100% | 95% | 0 |
| 49771 | RS Umum Daerah Salak | 2 | 2024 | 03-08-2024 | 95% | 100% | 100% | 66.67% | 98.8% | 0% | 100% | 100% | 95.5% | 100% | 100% | 87.5% | 0 |
| 49772 | RS Umum Sawit Indah Perbaungan | 2 | 2024 | 03-09-2024 | 94% | 93% | 88.55% | 95.12% | 97.22% | 60% | 97.14% | 98.3% | 97.62% | 94.12% | 95.65% | 75% | 0 |
| 49773 | RS Umum Mardi Waluyo | 2 | 2024 | 03-08-2024 | 96.97% | 82% | 100% | 0% | 92.23% | 0.49% | 83.46% | 100% | 89.92% | 80% | 100% | 100% | 0 |
| 49774 | RS Umum Aka Medika Sribhawono | 2 | 2024 | 03-08-2024 | 89% | 90% | 100% | 100% | 94.5% | 0% | 44.5% | 100% | 90% | 0% | 75% | 100% | 0 |
| 49775 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 2 | 2024 | 03-08-2024 | 90.08% | 100% | 100% | 100% | 82.46% | 0.54% | 87.95% | 100% | 100% | 65.31% | 100% | 100% | 0 |
| 49776 | RS Umum Daerah Kriopanting Payung | 2 | 2024 | 03-06-2024 | 87.5% | 99% | 100% | 0% | 97.66% | 0% | 89.8% | 100% | 94.86% | 100% | 100% | 100% | 0 |
| 49777 | RS Umum Penawar Medika | 2 | 2024 | 03-04-2024 | 80% | 73% | 78.12% | 0% | 87.5% | 4% | 93.75% | 100% | 87.5% | 90.62% | 57.81% | 100% | 0 |
| 49778 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 2 | 2024 | 03-09-2024 | 83.5% | 94% | 97.78% | 80% | 62.22% | 0% | 78.82% | 97.24% | 0% | 94.29% | 88.57% | 100% | 0 |
| 49779 | RS Umum Kartini | 2 | 2024 | 03-07-2024 | 96.25% | 100% | 100% | 100% | 72.63% | 4.17% | 75.57% | 100% | 98.73% | 100% | 100% | 85% | 0 |
| 49780 | RS Ibu dan Anak Muhaya | 2 | 2024 | 01-01-1970 | 95% | 90% | 95% | 80% | 75% | 30% | 85% | 80% | 80% | 80% | 83.33% | 85% | 0 |
| 49781 | RS Ibu dan Anak Anugerah Medical Center Metro | 2 | 2024 | 03-08-2024 | 97.5% | 100% | 100% | 100% | 81.25% | 0% | 98.37% | 100% | 99.72% | 100% | 100% | 100% | 0 |
| 49782 | RS Hermina Lampung | 2 | 2024 | 03-05-2024 | 88% | 89% | 100% | 100% | 85.57% | 6.92% | 96.21% | 100% | 97.95% | 100% | 100% | 100% | 0 |
| 49783 | RS Umum Az - Zahra | 2 | 2024 | 03-09-2024 | 100% | 100% | 100% | 100% | 62.77% | 0% | 29.27% | 100% | 98.51% | 82.93% | 100% | 87.5% | 0 |
| 49784 | RS Umum Daerah Demang Sepulau Raya | 2 | 2024 | 03-10-2024 | 100% | 94% | 100% | 0% | 56.88% | 0% | 67.59% | 100% | 92.34% | 100% | 100% | 0% | 0 |
| 49785 | RS Umum Daerah Sjafrie Rachman Puding Besar | 2 | 2024 | 03-06-2024 | 98.41% | 100% | 100% | 0% | 99.69% | 0% | 99% | 100% | 99.35% | 97.14% | 100% | 0% | 0 |
| 49786 | RS Umum Harapan Bunda | 2 | 2024 | 03-08-2024 | 94.59% | 95% | 97.58% | 100% | 81.84% | 100% | 84.38% | 100% | 90.48% | 83.72% | 92.76% | 100% | 0 |
| 49787 | RS Budi Medika | 2 | 2024 | 01-01-1970 | 81.02% | 97% | 100% | 100% | 85% | 100% | 98% | 100% | 98.35% | 85% | 96.59% | 100% | 0 |
| 49788 | RS Umum Gladish Medical Center | 2 | 2024 | 02-11-2024 | 87.5% | 80% | 100% | % | 100% | 0% | 96.84% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49789 | RS Umum Surya Asih | 2 | 2024 | 03-05-2024 | 95% | 97% | 100% | 100% | 98.57% | 0% | 91.36% | 100% | 87.6% | 84.68% | 100% | 100% | 0 |
| 49790 | RS Griya Medika Dompet Dhuafa | 2 | 2024 | - | 83.5% | 100% | 100% | 100% | 90.91% | 0% | 84% | 100% | 94.83% | 81.13% | 100% | 100% | 0 |
| 49791 | RS Umum Daerah Ahmad Yani Metro | 2 | 2024 | 03-09-2024 | 91.84% | 96% | 91.87% | 100% | 70.26% | 0% | 93.61% | 99.85% | 83.52% | 94.44% | 100% | 100% | 0 |
| 49792 | RS Umum Urip Sumoharjo | 2 | 2024 | 03-09-2024 | 88.23% | 100% | 100% | 0% | 95.19% | 0% | 100% | 96.15% | 98.54% | 100% | 100% | 90.48% | 0 |
| 49793 | RS Umum Daerah dr. H. Marsidi Judono | 2 | 2024 | 03-10-2024 | 86% | 98% | 99.17% | 0% | 79.83% | 0.52% | 94% | 0% | 0% | 80% | 95% | 100% | 0 |
| 49794 | RS Siti Khodijah | 2 | 2024 | 03-08-2024 | 86% | 100% | 100% | 87.5% | 73.52% | 90.91% | 82.57% | 100% | 75.86% | 80% | 100% | 100% | 0 |
| 49795 | RS Mata Lampung Eye Center (LEC) | 2 | 2024 | 02-12-2024 | 87.5% | 86% | 89% | 0% | 93% | 0.5% | 95.5% | 0% | 98.5% | 90.5% | 97.5% | 100% | 0 |
| 49796 | RS Umum Pertamina-Bintang Amin Lampung | 2 | 2024 | 03-10-2024 | 79% | 88% | 89.87% | 100% | 68.49% | 4.1% | 73.48% | 100% | 97.78% | 60.71% | 84.82% | 100% | 0 |
| 49797 | RS Umum Daerah Muhammad Zein | 2 | 2024 | 03-08-2024 | 68.5% | 98% | 100% | 0% | 15.45% | 0% | 100% | 100% | 98.83% | 6.25% | 100% | 0% | 0 |
| 49798 | RS Airan Raya | 2 | 2024 | 03-05-2024 | 89% | 99% | 99.81% | 0% | 89.29% | 1.84% | 81.22% | 100% | 91.36% | 95.56% | 98.16% | 100% | 0 |
| 49799 | RS Ibu Anak Hidayah Ibu | 2 | 2024 | 06-03-2024 | 100% | 100% | 100% | % | 100% | % | 100% | 0% | 92.86% | 100% | 100% | 0% | 0 |
| 49800 | RS Belleza Kedaton Bandar Lampung | 2 | 2024 | 03-07-2024 | 100% | 100% | 77.42% | 100% | 75.25% | 8.57% | 92.34% | 100% | 67.53% | 58% | 95.97% | 70% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.