Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 49851 | RS Azizah | 2 | 2024 | 03-09-2024 | 80.89% | 86% | 100% | 100% | 72.98% | 0% | 86.84% | 100% | 97.35% | 91.67% | 100% | 100% | 0 |
| 49852 | RS Umum Daerah Sukadana | 2 | 2024 | 03-10-2024 | 88.11% | 100% | 100% | 0% | 73.54% | 0% | 100% | 100% | 97.32% | 94.59% | 100% | 100% | 0 |
| 49853 | RS Umum HI. Muhammad Yusuf | 2 | 2024 | 03-02-2024 | 98% | 100% | 100% | 0% | 91.67% | 0% | 92.31% | 0% | 95% | 100% | 100% | 0% | 0 |
| 49854 | RS Maria Regina | 2 | 2024 | 03-07-2024 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49855 | RS Keluarga Husada Batam | 2 | 2024 | 03-10-2024 | 81.5% | 61% | 100% | 100% | 92.73% | 100% | 100% | 100% | 86% | 76.92% | 100% | 100% | 0 |
| 49856 | RS Ibu dan Anak Kasih Sayang Ibu | 2 | 2024 | 03-10-2024 | 90.91% | 92% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 0 |
| 49857 | RS Santa Elisabeth Sei Lekop | 2 | 2024 | 01-01-1970 | 86.63% | 99% | 100% | 75% | 78.21% | 4.76% | 79.21% | 98.68% | 88.02% | 77.32% | 100% | 94.12% | 0 |
| 49858 | RS Umum Tria Dipa | 2 | 2024 | 03-09-2024 | 94.03% | 99% | 85.21% | 66.67% | 94.23% | 100% | 71.43% | 100% | 96.73% | 100% | 98.53% | 100% | 0 |
| 49859 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 2 | 2024 | 03-10-2024 | 95% | 100% | 100% | 93.33% | 85.52% | 3.33% | 96.72% | 100% | 100% | 85% | 100% | 100% | 0 |
| 49860 | RS Umum Daerah Palmatak | 2 | 2024 | 03-01-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 15% | 100% | 100% | 89.47% | 100% | 90% | 0 |
| 49861 | RS Khusus Bedah THT Yayasan Yurino | 2 | 2024 | 03-06-2024 | 100% | 100% | 100% | 0% | 75% | 0% | 100% | 0% | 100% | 100% | 100% | 75% | 0 |
| 49862 | RS Umum MMC | 2 | 2024 | 03-08-2024 | 87% | 100% | 100% | 0% | 99.56% | 13.49% | 60.22% | 75.48% | 99.96% | 0% | 100% | 100% | 0 |
| 49863 | RS Umum Daerah Depati Hamzah | 2 | 2024 | 03-09-2024 | 98.66% | 100% | 100% | 100% | 81.25% | 0% | 100% | 99.39% | 99.78% | 100% | 100% | 0% | 0 |
| 49864 | RSUP Fatmawati | 2 | 2024 | 07-10-2024 | 79.41% | 92% | 99.29% | 0% | 34.77% | 2.04% | 65.33% | 99.84% | 90.06% | 100% | 99.4% | 100% | 0 |
| 49865 | RS Umum Mitra Husada | 2 | 2024 | 03-10-2024 | 51.94% | 99% | 94.65% | 50% | 79.43% | 7.32% | 98.04% | 21.43% | 85.31% | 22.73% | 97% | 100% | 0 |
| 49866 | RS Khusus Ibu dan Anak Brawijaya | 2 | 2024 | 03-10-2024 | 90% | 100% | 99.74% | % | 96.99% | % | 75.04% | 100% | 99.39% | 81.2% | 100% | 100% | 0 |
| 49867 | RS Bedah Siloam Asri | 2 | 2024 | 03-09-2024 | 92.05% | 99% | 100% | 0% | 71% | 2.15% | 71.04% | 100% | 99.92% | 88.24% | 96.83% | 100% | 0 |
| 49868 | RS Bhayangkara Jitra Kota Bengkulu | 2 | 2024 | 03-07-2024 | 84% | 90% | 100% | 100% | 50.08% | 0% | 48.46% | 0% | 100% | 100% | 100% | 0% | 0 |
| 49869 | RS Gigi dan Mulut Univ. Prof. Moestopo | 2 | 2024 | 03-05-2024 | 100% | 100% | 100% | 0% | 95.36% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 49870 | RS Umum Santa Elisabeth Batam Kota | 2 | 2024 | 03-08-2024 | 93.91% | 100% | 100% | 85.71% | 80.02% | 0% | 93.09% | 100% | 100% | 80% | 100% | 100% | 0 |
| 49871 | RS Umum Pusat Pertamina | 2 | 2024 | 03-08-2024 | 87.38% | 100% | 100% | 100% | 64.65% | 0% | 55.23% | 100% | 92.17% | 93.9% | 100% | 100% | 0 |
| 49872 | RS Umum Daerah Dabo Kabupaten Lingga | 2 | 2024 | 03-10-2024 | 70.19% | 89% | 100% | 100% | 64.62% | 0% | 100% | 0% | 99.95% | 0% | 100% | 0% | 0 |
| 49873 | RS Umum Daerah Kepulauan Seribu | 2 | 2024 | 03-09-2024 | 98.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 97.06% | 100% | 100% | 100% | 0 |
| 49874 | RS Umum Daerah Natuna | 2 | 2024 | 03-08-2024 | 89.59% | 93% | 92.48% | 100% | 66.92% | 1.56% | 98.41% | 100% | 93.46% | 100% | 48.36% | 100% | 0 |
| 49875 | RS Umum Daerah Dr H Abdul Moeloek | 2 | 2024 | 03-09-2024 | 84.08% | 93% | 81.91% | 50% | 14.91% | 4.85% | 70.16% | 100% | 99.33% | 95.12% | 69.05% | 80% | 0 |
| 49876 | RS Umum Daerah Raja Ahmad Tabib | 2 | 2024 | 01-01-1970 | 86.17% | 100% | 100% | 0% | 0% | 0% | 85.85% | 0% | 0% | 0% | 100% | 0% | 0 |
| 49877 | RS Umum Daerah Kota Tanjung Pinang | 2 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 84.18% | 0.69% | 73.12% | 100% | 99.19% | 100% | 100% | 100% | 0 |
| 49878 | RS Umum Jakarta Medical Center (JMC) | 2 | 2024 | 03-10-2024 | 100% | 100% | 99.44% | 70% | 100% | 10% | 100% | 91.38% | 100% | 83.8% | 93.75% | 100% | 0 |
| 49879 | Rumkital dr. Midiyato Suratani | 2 | 2024 | 01-01-1970 | 98% | 94% | 100% | 100% | 98.45% | 1.63% | 91.13% | 100% | 7.46% | 80% | 100% | 85.71% | 0 |
| 49880 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 2 | 2024 | 03-10-2024 | 99.15% | 100% | 96.27% | 80% | 61.36% | 9.86% | 96.82% | 100% | 80.87% | 100% | 100% | 100% | 0 |
| 49881 | RS Tk. IV Bengkulu | 2 | 2024 | 03-06-2024 | 100% | 100% | 99.42% | 0% | 98.81% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49882 | RS Umum Agung | 2 | 2024 | 03-05-2024 | 83.95% | 88% | 88.6% | 0% | 52.6% | 3.81% | 77.99% | 100% | 85.85% | 80% | 92.17% | 100% | 0 |
| 49883 | RS Ibu dan Anak Bunda | 2 | 2024 | 03-10-2024 | 95.69% | 100% | 100% | 62.5% | 95.77% | 26.83% | 98.25% | 100% | 100% | 98.64% | 100% | 100% | 0 |
| 49884 | RS Orthopedi Siaga Raya | 2 | 2024 | 03-05-2024 | 93.89% | 98% | 100% | % | 88.57% | 0% | 71.25% | 0% | 93.83% | 71.43% | 100% | 100% | 0 |
| 49885 | RS Umum Daerah Embung Fatimah Kota Batam | 2 | 2024 | 03-05-2024 | 48.75% | 67% | 100% | 50% | 81.82% | 34.21% | 87.5% | 100% | 84.22% | 0% | 100% | 100% | 0 |
| 49886 | RS Umum Daerah Tarempa | 2 | 2024 | 07-10-2024 | 82.5% | 93% | 93.97% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 60.71% | 100% | 0 |
| 49887 | RSAU dr. Yuniati Wisma Karyani | 2 | 2024 | - | 100% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 0% | 100% | 0 |
| 49888 | RS Umum Bhakti Timah | 2 | 2024 | 03-06-2024 | 100% | 100% | 100% | 100% | 82.8% | 0% | 81.61% | 100% | 91.07% | 88% | 100% | 100% | 0 |
| 49889 | RS Umum Soedarsono Darmosoewito | 2 | 2024 | 06-10-2024 | 100% | 100% | 100% | 100% | 92.17% | 8% | 87.02% | 100% | 92.38% | 100% | 100% | 100% | 0 |
| 49890 | RS Umum Prikasih | 2 | 2024 | 03-07-2024 | 88.58% | 100% | 100% | 0% | 41.77% | 16.01% | 58.94% | 100% | 95.47% | 88.89% | 95.91% | 95.65% | 0 |
| 49891 | RS Umum Medistra | 2 | 2024 | 03-10-2024 | 90.5% | 100% | 100% | 0% | 88.24% | 5.33% | 45.82% | 99.25% | 94.5% | 100% | 100% | 100% | 0 |
| 49892 | RS Umum Aulia | 2 | 2024 | 07-09-2024 | 87% | 100% | 100% | 100% | 89.51% | 3.29% | 100% | 100% | 82.16% | 78.05% | 100% | 100% | 0 |
| 49893 | RS Umum Daerah Tanjung Batu Kundur | 2 | 2024 | 09-08-2024 | 75% | 76% | 100% | 0% | 100% | 0% | 100% | 100% | 96.83% | 0% | 100% | 0% | 0 |
| 49894 | RS Khusus Kanker MRCCC Siloam Semanggi | 2 | 2024 | 03-08-2024 | 94.59% | 96% | 100% | 0% | 57.84% | 0.75% | 46.38% | 100% | 100% | 70.83% | 100% | 98% | 0 |
| 49895 | RS Umum Harapan Bunda Batam | 2 | 2024 | 03-09-2024 | 93.31% | 100% | 100% | 100% | 86.48% | 0% | 74.37% | 97.99% | 64.92% | 80% | 100% | 100% | 0 |
| 49896 | RS Umum Zahirah | 2 | 2024 | 03-09-2024 | 100% | 100% | 100% | 60% | 88.64% | 2.63% | 88.64% | 100% | 99.04% | 87.5% | 100% | 94.44% | 0 |
| 49897 | RS Umum Tebet | 2 | 2024 | 03-08-2024 | 87.5% | 100% | 100% | 100% | 85.07% | 3.39% | 85.73% | 98.44% | 86.64% | 83.78% | 100% | 100% | 0 |
| 49898 | RS Ibu dan Anak Brawijaya Durentiga | 2 | 2024 | 03-10-2024 | 97.08% | 100% | 100% | 0% | 73.28% | 0% | 97.15% | 100% | 98.84% | 95.65% | 100% | 100% | 0 |
| 49899 | RS Jiwa Dharmawangsa | 2 | 2024 | 03-10-2024 | 98% | 100% | 100% | 0% | 51.89% | 0% | 100% | 0% | 95.38% | 75% | 100% | 84.62% | 0 |
| 49900 | RS Umum Kartini | 2 | 2024 | 05-06-2024 | 93.5% | 96% | 100% | 100% | 78.26% | 0% | 87.12% | 100% | 100% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.