Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 49951 | RS Umum Asri Medika | 2 | 2024 | 03-08-2024 | 93.5% | 90% | 98.47% | 100% | 86.05% | 0% | 63.16% | 100% | 100% | 0% | 35.71% | 41.67% | 0 |
| 49952 | RS Umum Amanda | 2 | 2024 | 03-07-2024 | 98.23% | 100% | 100% | 100% | 82.25% | 0% | 98.94% | 58.33% | 96.82% | 0% | 100% | 100% | 0 |
| 49953 | RS Ananda Babelan | 2 | 2024 | 03-07-2024 | 94.69% | 95% | 98% | 80% | 61.42% | 32.49% | 51.56% | 100% | 100% | 94.87% | 100% | 91.67% | 0 |
| 49954 | RS Umum Daerah Kota Bandung | 2 | 2024 | 07-10-2024 | 85.62% | 80% | 99.36% | 57.14% | 72.88% | 0% | 97.96% | 100% | 98.08% | 89.17% | 0% | 100% | 0 |
| 49955 | RS Ibu dan Anak Melinda | 2 | 2024 | 03-09-2024 | 100% | 100% | 100% | 0% | 99.89% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 49956 | RS Eka Bekasi | 2 | 2024 | 03-08-2024 | 90.1% | 98% | 100% | 100% | 72.53% | 3.45% | 65.51% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 49957 | RS Hermina Metland Cibitung | 2 | 2024 | 03-10-2024 | 94.47% | 100% | 100% | 100% | 92.57% | 0% | 97.86% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49958 | RS Jiwa dr. H. Marzoeki Mahdi | 2 | 2024 | 03-09-2024 | 92.07% | 100% | 100% | 100% | 65.28% | 0% | 92.81% | 100% | 97.05% | 94.25% | 100% | 100% | 0 |
| 49959 | RS AMC | 2 | 2024 | 03-08-2024 | 94.04% | 98% | 100% | 0% | 76.56% | 0% | 52.07% | 99.44% | 95.31% | 100% | 100% | 100% | 0 |
| 49960 | RS Umum dr. Abdul Radjak Cibitung | 2 | 2024 | 03-09-2024 | 94.74% | 100% | 100% | 0% | 41.54% | 0% | 64.1% | 100% | 100% | 100% | 100% | 85.71% | 0 |
| 49961 | RS Permata Bunda | 2 | 2024 | 03-05-2024 | 100% | 100% | 100% | 0% | 94.54% | 100% | 100% | 100% | 67.05% | 100% | 100% | 100% | 0 |
| 49962 | RS Mitra Keluarga Deltamas | 2 | 2024 | 03-09-2024 | 99.8% | 100% | 100% | 0% | 92.28% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 49963 | RS Umum Santosa Hospital Bandung Central | 2 | 2024 | 03-07-2024 | 99.73% | 100% | 100% | 0% | 95.63% | 0.35% | 86.79% | 99.13% | 90.25% | 100% | 100% | 100% | 0 |
| 49964 | RSAU Dr. M. Hassan Toto | 2 | 2024 | 03-09-2024 | 98.34% | 99% | 100% | 100% | 96.46% | 0% | 93.18% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 49965 | BMC Mayapada Hospital | 2 | 2024 | 03-10-2024 | 94.84% | 100% | 99.85% | 100% | 86.36% | 4.9% | 99.04% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49966 | RS Umum Al-Islam Bandung | 2 | 2024 | 03-08-2024 | 98.53% | 100% | 100% | 0% | 90% | 5.41% | 82.55% | 86.8% | 98.41% | 92.42% | 100% | 100% | 0 |
| 49967 | RS Umum Daerah Lembang | 2 | 2024 | 03-10-2024 | 89.8% | 95% | 100% | 100% | 78.31% | 0% | 86.89% | 100% | 99.47% | 100% | 100% | 100% | 0 |
| 49968 | RS Khusus Gigi dan Mulut UNPAD | 2 | 2024 | 03-08-2024 | 99.41% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 49969 | RS Karisma Cimareme | 2 | 2024 | 01-01-1970 | 73.5% | 91% | 100% | 50% | 96.96% | 0% | 45.31% | 100% | 95.57% | 54.89% | 98.52% | 100% | 0 |
| 49970 | RS Umum Salak | 2 | 2024 | 03-08-2024 | 82.34% | 83% | 100% | 100% | 58.42% | 0.69% | 69.91% | 100% | 98.03% | 80.14% | 98.2% | 80% | 0 |
| 49971 | RS Umum IMC | 2 | 2024 | 03-09-2024 | 100% | 100% | 80% | 100% | 40% | 0% | 85.71% | 95.07% | 89.08% | 100% | 0% | 100% | 0 |
| 49972 | RS Khusus Ginjal Ny. R. A. Habibie | 2 | 2024 | 03-08-2024 | 80.88% | 92% | 99.31% | 0% | 99.7% | 3.26% | 94.51% | 100% | 89.9% | 83.12% | 100% | 100% | 0 |
| 49973 | RS Umum Daerah Cikalongwetan | 2 | 2024 | 03-10-2024 | 80.5% | 82% | 100% | 100% | 80% | 0% | 90% | 100% | 80% | 76% | 100% | 100% | 0 |
| 49974 | RS Ibu dan Anak Kartini | 2 | 2024 | 08-01-2025 | 99.09% | 98% | 98.33% | 86.67% | 95.99% | 0% | 83.51% | 91.67% | 89.43% | 76.67% | 100% | 100% | 0 |
| 49975 | RS Umum Bina Sehat | 2 | 2024 | 03-10-2024 | 95% | 100% | 100% | 0% | 71.64% | 0% | 96.3% | 80.56% | 92.99% | 100% | 100% | 100% | 0 |
| 49976 | RS Umum PMI Bogor | 2 | 2024 | 03-09-2024 | 88.5% | 97% | 99.5% | 100% | 77.34% | 0% | 66.41% | 100% | 89.84% | 78.12% | 88.28% | 100% | 0 |
| 49977 | RS Umum Cahya Kawaluyan | 2 | 2024 | 03-08-2024 | 94.61% | 96% | 100% | % | 48.28% | 0.72% | 67.22% | 100% | 99.42% | 68.25% | 100% | 100% | 0 |
| 49978 | RS Khusus Bedah Halmahera Siaga | 2 | 2024 | 03-05-2024 | 97.47% | 99% | 99.73% | 0% | 60.73% | 0% | 40.45% | 100% | 0% | 100% | 100% | 0% | 0 |
| 49979 | RS Umum Daerah Cililin | 2 | 2024 | 07-09-2024 | 88.99% | 80% | 100% | 58.82% | 75.51% | 0% | 82.65% | 100% | 100% | 71.88% | 94.16% | 100% | 0 |
| 49980 | RS Umum Bunda Mulia | 2 | 2024 | 03-10-2024 | 95.42% | 100% | 100% | 100% | 98.66% | 0% | 93.85% | 100% | 87.99% | 0% | 100% | 100% | 0 |
| 49981 | RS Umum Kasih Insani Sukatani | 2 | 2024 | 03-10-2024 | 72.61% | 71% | 80.31% | 0% | 97.69% | 5.08% | 85.66% | 98.18% | 96.77% | 50% | 50% | 70.59% | 0 |
| 49982 | RS Umum Trimitra | 2 | 2024 | 03-08-2024 | 90.41% | 91% | 100% | 100% | 100% | 0% | 78.85% | 100% | 100% | 100% | 100% | 0% | 0 |
| 49983 | RS Paru Dr. H. A. Rotinsulu | 2 | 2024 | 03-07-2024 | 91.52% | 100% | 100% | % | 80.16% | 0% | 93.37% | 100% | 99.31% | 94.29% | 100% | 100% | 0 |
| 49984 | RS Edelweiss | 2 | 2024 | 03-10-2024 | 91.9% | 98% | 100% | 100% | 85.58% | 9.2% | 37.63% | 100% | 85.63% | 90.24% | 100% | 75% | 0 |
| 49985 | RS Ibu dan Anak Viola | 2 | 2024 | 03-08-2024 | 98% | 94% | 92.86% | % | 98.19% | 0% | 76.79% | 100% | 0% | 92.86% | 100% | 100% | 0 |
| 49986 | RS Umum Budi Asih | 2 | 2024 | 03-06-2024 | 91.5% | 100% | 100% | 0% | 91.89% | 0% | 81.25% | 100% | 89.9% | 82.35% | 100% | 100% | 0 |
| 49987 | RS Ibu dan Anak Al Islam | 2 | 2024 | 01-01-1970 | 94% | 88% | 92.31% | 100% | 100% | 0% | 46.48% | 100% | 92.13% | 49.02% | 97.27% | 100% | 0 |
| 49988 | RS Umum Tarumajaya | 2 | 2024 | 03-10-2024 | 82% | 100% | 100% | 100% | 81.07% | 100% | 89.33% | 100% | 100% | 73.49% | 100% | 100% | 0 |
| 49989 | RS Umum Muhammadiyah | 2 | 2024 | 03-07-2024 | 90% | 88% | 100% | 100% | 100% | 0% | 100% | 100% | 87.02% | 100% | 100% | 100% | 0 |
| 49990 | RS EMC Cikarang | 2 | 2024 | 03-10-2024 | 95.38% | 100% | 100% | 0% | 70.49% | 7.56% | 83.33% | 100% | 90.14% | 100% | 90% | 100% | 0 |
| 49991 | RS Umum Dr. Iqbali Taufan | 2 | 2024 | 08-09-2024 | 91.2% | 93% | 93.08% | 0% | 100% | 0% | 51.81% | 100% | 100% | 90% | 81.82% | 100% | 0 |
| 49992 | RS Umum Azra | 2 | 2024 | 03-05-2024 | 92.45% | 100% | 100% | 0% | 90.84% | 2.99% | 74.07% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49993 | RS Umum Santosa Hospital Bandung Kopo | 2 | 2024 | 03-09-2024 | 92.41% | 98% | 99.18% | 100% | 79.79% | 0% | 40.5% | 99.8% | 88.49% | 71.83% | 98.91% | 100% | 0 |
| 49994 | RS Umum Hermina Bogor | 2 | 2024 | 03-09-2024 | 96.28% | 100% | 100% | 100% | 96.67% | 0% | 99.13% | 100% | 96.07% | 88.89% | 100% | 100% | 0 |
| 49995 | RS Umum Daerah Bandung Kiwari | 2 | 2024 | 03-09-2024 | 90.7% | 99% | 99.76% | 20% | 28.6% | 0% | 84.31% | 99.7% | 100% | 96.55% | 99.76% | 100% | 0 |
| 49996 | RS Umum Permata Keluarga Jababeka | 2 | 2024 | 03-09-2024 | 97.14% | 100% | 100% | 0% | 84.54% | 2.08% | 81.52% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 49997 | RS EMC Cibitung | 2 | 2024 | 03-09-2024 | 87.56% | 100% | 100% | 96.55% | 94.27% | 0.76% | 95.02% | 100% | 95.33% | 100% | 100% | 100% | 0 |
| 49998 | RS Cenka | 2 | 2024 | 03-07-2024 | 85% | 100% | 100% | 100% | 86.67% | 3.03% | 80% | 100% | 80% | 80% | 100% | 80% | 0 |
| 49999 | RS EMC Pekayon | 2 | 2024 | 03-10-2024 | 83.48% | 100% | 100% | 0% | 90.7% | 0.79% | 69.59% | 100% | 99.99% | 80% | 100% | 99.44% | 0 |
| 50000 | RS Umum Daerah Kota Bogor | 2 | 2024 | 03-04-2024 | 75.48% | 81% | 99.76% | 100% | 91.3% | 0% | 70.99% | 100% | 100% | 70% | 99.62% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.