Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 49901 | RS Rafflesia Bengkulu | 2 | 2024 | 03-10-2024 | 78.95% | 81% | 98.51% | 100% | 98.06% | 0% | 62.99% | 100% | 86.07% | 82.35% | 100% | 100% | 0 |
| 49902 | RS Umum Daerah Encik Mariyam | 2 | 2024 | 03-10-2024 | 0% | 0% | 0% | 0% | 93.73% | 0% | 0% | 100% | 98.73% | 0% | 0% | 100% | 0 |
| 49903 | RS Umum Daerah Pringsewu | 2 | 2024 | 03-09-2024 | 84.75% | 100% | 100% | 66.67% | 84.5% | 0% | 100% | 100% | 83.33% | 86.36% | 100% | 100% | 0 |
| 49904 | RS Tiara Sella | 2 | 2024 | 03-09-2024 | 84.58% | 94% | 99.47% | 80% | 99.89% | 0.64% | 100% | 100% | 87.42% | 87.5% | 100% | 100% | 0 |
| 49905 | RS Umum Dr. Suyoto Pusrehab Kemhan | 2 | 2024 | 03-07-2024 | 80.66% | 91% | 100% | 0% | 37.43% | 4.67% | 84.55% | 71.01% | 86.5% | 63.89% | 100% | 100% | 0 |
| 49906 | RS Umum Santa Elisabeth Batam | 2 | 2024 | 03-09-2024 | 93.83% | 96% | 100% | 100% | 60.15% | 1.43% | 98.2% | 100% | 97.15% | 50% | 100% | 100% | 0 |
| 49907 | RS Umum Budi Kemuliaan Batam | 2 | 2024 | 03-06-2024 | 95.5% | 95% | 99.32% | 100% | 75.99% | 1.21% | 94.44% | 93.75% | 98.01% | 35.48% | 100% | 91.3% | 0 |
| 49908 | RS Ibu dan Anak JWCC Asih | 2 | 2024 | 01-01-1970 | 86.38% | 100% | 100% | % | 91.06% | % | 88.61% | 100% | 0% | 88.89% | 100% | 100% | 0 |
| 49909 | RS Umum Daerah Batin Mangunang | 2 | 2024 | 03-10-2024 | 89% | 100% | 100% | 0% | 79.6% | 0% | 80% | 100% | 86.48% | 93.33% | 100% | 0% | 0 |
| 49910 | RS Umum Setia Mitra | 2 | 2024 | 03-09-2024 | 96.1% | 100% | 100% | 100% | 90% | 0% | 82.76% | 100% | 90.68% | 80% | 100% | 100% | 0 |
| 49911 | RS Ketergantungan Obat | 2 | 2024 | 03-08-2024 | 90.57% | 100% | 100% | % | 94.02% | 0% | 65.52% | 100% | 99.89% | 89.36% | 100% | 100% | 0 |
| 49912 | RS Jiwa Soeprapto Provinsi Bengkulu | 2 | 2024 | 03-07-2024 | 87.75% | 94% | 100% | 0% | 92.43% | % | 88.01% | 0% | 97.88% | 100% | 100% | 0% | 0 |
| 49913 | RS Ibu dan Anak Dzakirah | 2 | 2024 | 03-09-2024 | 96% | 100% | 100% | 100% | 91.78% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 49914 | RS Umum AL Cilandak | 2 | 2024 | 07-10-2024 | 85.12% | 100% | 100% | 0% | 68.67% | 3.74% | 85.69% | 100% | 94.67% | 88.1% | 100% | 100% | 0 |
| 49915 | RS Umum Jakarta | 2 | 2024 | 03-05-2024 | 96.28% | 93% | 99.8% | 0% | 95.05% | 1.64% | 65.58% | 100% | 97.15% | 100% | 85.82% | 100% | 0 |
| 49916 | RS Badan Pengusahaan Batam | 2 | 2024 | 03-08-2024 | 86.96% | 100% | 100% | 100% | 90.22% | 0.49% | 91.26% | 100% | 90.54% | 92.86% | 100% | 100% | 0 |
| 49917 | RS Umum Pondok Indah | 2 | 2024 | 03-08-2024 | 99.14% | 100% | 100% | 100% | 81.07% | 4% | 80.34% | 100% | 0% | 90% | 100% | 97.08% | 0 |
| 49918 | RS Ibu dan Anak Rona | 2 | 2024 | 03-09-2024 | 91.59% | 100% | 100% | 60% | 90.22% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 49919 | RS Bakti Timah Pangkalpinang | 2 | 2024 | 03-06-2024 | 89.83% | 88% | 100% | 100% | 81.95% | 0% | 89.74% | 97.14% | 85.16% | 100% | 100% | 100% | 0 |
| 49920 | RS Umum Graha Hermine | 2 | 2024 | 03-09-2024 | 90% | 100% | 100% | 87.18% | 86.15% | 0% | 72.48% | 100% | 92.83% | 85.71% | 100% | 90% | 0 |
| 49921 | RS Jantung dan Pembuluh Darah Paramarta | 2 | 2024 | 03-10-2024 | 79.7% | 90% | 0% | 0% | 31.66% | 0% | 66.13% | 100% | 91.91% | 0% | 100% | 100% | 0 |
| 49922 | RS Umum Tiara | 2 | 2024 | 03-07-2024 | 87.85% | 91% | 96.58% | 93.02% | 83.77% | 0.66% | 84.01% | 100% | 85.63% | 89.6% | 97.8% | 100% | 0 |
| 49923 | RS Umum Budi Asta | 2 | 2024 | 03-08-2024 | 97.52% | 100% | 100% | 0% | 88.52% | 1.96% | 50.42% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49924 | RS Umum Mitra Keluarga Cikarang | 2 | 2024 | 03-09-2024 | 99.87% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 93.33% | 0 |
| 49925 | RS Umum Medirossa 2 | 2 | 2024 | 03-08-2024 | 86% | 85% | 97.43% | 100% | 85.58% | 9.09% | 82.7% | 100% | 96.8% | 30% | 94.31% | 98.53% | 0 |
| 49926 | RS Ibu dan Anak Gizar | 2 | 2024 | 03-09-2024 | 85% | 89% | 95.56% | 100% | 80.97% | % | 86.67% | 100% | 83.33% | 81% | 90.91% | 91.43% | 0 |
| 49927 | RS Umum Melania | 2 | 2024 | 03-09-2024 | 87.5% | 99% | 95.97% | 100% | 86% | 0% | 100% | 100% | 96% | 89.13% | 100% | 100% | 0 |
| 49928 | RS Umum Tk. III Ciremai | 2 | 2024 | 03-09-2024 | 98.17% | 98% | 98.52% | 100% | 100% | 1.12% | 53.38% | 100% | 95.17% | 100% | 100% | 100% | 0 |
| 49929 | RS Graha Medika Bogor | 2 | 2024 | 03-09-2024 | 80.83% | 92% | 100% | 100% | 80.95% | 38.57% | 73.19% | 100% | 85% | 100% | 100% | 100% | 0 |
| 49930 | RS Ibu dan Anak Taman Harapan Baru | 2 | 2024 | 03-10-2024 | 100% | 100% | 100% | 80% | 82.8% | 5% | 56.21% | 100% | 93.5% | 82.05% | 100% | 100% | 0 |
| 49931 | RS Umum Kartika Husada | 2 | 2024 | 03-08-2024 | 54.64% | 95% | 97.01% | 100% | 40% | 6.56% | 52.86% | 99.75% | 89.37% | 0% | 88.1% | 62.5% | 0 |
| 49932 | RS Umum Daerah Gunung Jati | 2 | 2024 | 03-10-2024 | 74.24% | 74% | 92.79% | 47.73% | 53.68% | 2.16% | 84.85% | 84.23% | 97.24% | 70.67% | 95.56% | 91.3% | 0 |
| 49933 | RS Umum Mulia Pajajaran | 2 | 2024 | 01-01-1970 | 97.7% | 100% | 100% | 100% | 80.91% | 4.4% | 80.19% | 100% | 82.3% | 83.33% | 100% | 87.5% | 0 |
| 49934 | RS Cahaya Medika | 2 | 2024 | 03-05-2024 | 99% | 85% | 100% | 100% | 65.89% | 73.33% | 68.73% | 100% | 100% | 82.61% | 100% | 100% | 0 |
| 49935 | RS Umum Putera Bahagia | 2 | 2024 | 03-10-2024 | 96.46% | 91% | 100% | 100% | 94.38% | 2.21% | 64.11% | 100% | 91% | 0% | 100% | 100% | 0 |
| 49936 | RS Umum Harapan Mulia | 2 | 2024 | 03-08-2024 | 99.02% | 99% | 98.94% | 100% | 99.7% | 0% | 73.85% | 100% | 93.86% | 100% | 99.81% | 99.2% | 0 |
| 49937 | RS Umum Pelabuhan Cirebon | 2 | 2024 | 03-05-2024 | 90.07% | 92% | 98.25% | 100% | 78.08% | 0% | 55.28% | 100% | 96.96% | 87.5% | 100% | 100% | 0 |
| 49938 | RS Umum Cikarang Medika | 2 | 2024 | 11-01-2024 | 91.5% | 99% | 100% | 100% | 100% | 100% | 38.55% | 100% | 85.87% | 83.33% | 100% | 97.5% | 0 |
| 49939 | RS Umum Metro Hospitals | 2 | 2024 | 03-10-2024 | 99.43% | 99% | 100% | 80% | 80.66% | 4.31% | 90.05% | 100% | 95.94% | 89.29% | 100% | 100% | 0 |
| 49940 | RS Umum Tk. IV 03.07.03 Sariningsih | 2 | 2024 | 03-10-2024 | 85% | 88% | 100% | 100% | 100% | 0% | 95.14% | 100% | 100% | 91.79% | 100% | 100% | 0 |
| 49941 | RS Umum Kartika Husada Setu | 2 | 2024 | 03-09-2024 | 90.53% | 91% | 100% | 100% | 98.47% | 4.29% | 77.74% | 100% | 90.35% | 86.3% | 97.88% | 100% | 0 |
| 49942 | RS Umum Permata Keluarga Lippo Cikarang | 2 | 2024 | 03-10-2024 | 86.36% | 100% | 100% | 0% | 90.35% | 2.27% | 66.98% | 100% | 99.29% | 100% | 100% | 100% | 0 |
| 49943 | RS Umum Anna Medika | 2 | 2024 | 03-08-2024 | 94.1% | 96% | 97.64% | 100% | 89.46% | 0% | 80.81% | 100% | 100% | 55.56% | 99.46% | 100% | 0 |
| 49944 | RS Umum Vania | 2 | 2024 | 03-09-2024 | 92.16% | 99% | 99.41% | 100% | 89.68% | 0% | 79.56% | 100% | 99.8% | 70.88% | 100% | 100% | 0 |
| 49945 | RS Umum Panti Abdi Dharma | 2 | 2024 | 03-10-2024 | 89.19% | 88% | 100% | 100% | 85.71% | 0% | 84.56% | 100% | 99.44% | 96.92% | 98.01% | 90.91% | 0 |
| 49946 | RS Khusus Mata Cicendo | 2 | 2024 | 12-10-2024 | 97.35% | 100% | 100% | 0% | 86.84% | 1.13% | 100% | 100% | 98.93% | 100% | 100% | 100% | 0 |
| 49947 | RS Umum Sumber Kasih | 2 | 2024 | 03-04-2024 | 93.33% | 96% | 100% | 100% | 94.64% | 0% | 87.09% | 100% | 99.85% | 75.44% | 100% | 100% | 0 |
| 49948 | RS Uni Medika Setu Bekasi | 2 | 2024 | 03-07-2024 | 99.53% | 99% | 100% | 60% | 95.26% | 75.96% | 47.6% | 100% | 99.87% | 55.56% | 100% | 0% | 0 |
| 49949 | RS Umum Ridhoka Salma | 2 | 2024 | 03-08-2024 | 77.34% | 84% | 99.81% | 100% | 97.09% | 4.15% | 63.33% | 100% | 88.08% | 57.14% | 99.05% | 97.33% | 0 |
| 49950 | RS DKH Cikarang barat | 2 | 2024 | 03-08-2024 | 85.56% | 90% | 0% | 80% | 69.87% | 0% | 55.88% | 100% | 99.91% | 98.15% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.