Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 50051 | RS Umum Medimas | 2 | 2024 | 01-01-1970 | 94.89% | 97% | 100% | 33.33% | 100% | 39.07% | 24.95% | 100% | 87.22% | 100% | 100% | 100% | 0 |
| 50052 | RS Umum Bhayangkara Setukpa Lemdikpol | 2 | 2024 | 03-10-2024 | 95% | 99% | 100% | 100% | 88.23% | 2.27% | 80% | 100% | 91.3% | 80% | 100% | 86.67% | 0 |
| 50053 | RS Helsa | 2 | 2024 | - | 92% | 100% | 85.71% | 97.78% | 70% | 2.35% | 85.71% | 85.71% | 100% | 62% | 100% | 86.67% | 0 |
| 50054 | RS Hermina Karawang | 2 | 2024 | 03-08-2024 | 98.57% | 100% | 100% | 96.77% | 82.09% | 2.34% | 76.35% | 100% | 97.1% | 75% | 97% | 100% | 0 |
| 50055 | RS Umum Mitra Keluarga Bekasi Timur | 2 | 2024 | 03-09-2024 | 97.27% | 100% | 100% | 100% | 91.82% | 1.54% | 90.13% | 100% | 85.35% | 100% | 100% | 100% | 0 |
| 50056 | RS Umum Hermina Galaxy | 2 | 2024 | 03-10-2024 | 91.2% | 100% | 100% | 100% | 82.86% | 0.3% | 80.85% | 100% | 100% | 87.8% | 100% | 100% | 0 |
| 50057 | RS Umum Daerah R. Syamsudin, SH | 2 | 2024 | 03-10-2024 | 85.44% | 98% | 100% | 100% | 77.12% | 3.11% | 98.94% | 100% | 87.62% | 86.57% | 100% | 100% | 0 |
| 50058 | RS Ibu dan Anak Limijati | 2 | 2024 | 03-08-2024 | 85.98% | 100% | 100% | 0% | 94.53% | 0.53% | 99.67% | 100% | 98.48% | 92% | 100% | 100% | 0 |
| 50059 | RS Ibu dan Anak Dr. Djoko Pramono | 2 | 2024 | 01-01-1970 | 98.5% | 97% | 100% | 100% | 93.88% | 6.25% | 95.12% | 100% | 98.5% | 100% | 97% | 93.75% | 0 |
| 50060 | Siloam Hospitals Lippo Cikarang | 2 | 2024 | 03-10-2024 | 92.62% | 100% | 100% | 100% | 70.93% | 4.97% | 75.68% | 100% | 97.17% | 92.86% | 100% | 100% | 0 |
| 50061 | Rumah Sakit Mitra Plumbon Cibitung | 2 | 2024 | 03-10-2024 | 87.8% | 100% | 100% | 100% | 93.24% | 2.46% | 80.49% | 100% | 87.65% | 88.89% | 84.36% | 100% | 0 |
| 50062 | RS Umum Santo Borromeus | 2 | 2024 | 03-08-2024 | 76.23% | 89% | 99.69% | 0% | 88.92% | 0.7% | 89.68% | 100% | 85.8% | 100% | 99.54% | 100% | 0 |
| 50063 | RSU Bhayangkara Tk. II Sartika Asih | 2 | 2024 | 03-10-2024 | 86.63% | 96% | 100% | 100% | 67% | 0% | 97.05% | 100% | 98.94% | 0% | 100% | 100% | 0 |
| 50064 | RS Umum Hermina Arcamanik | 2 | 2024 | 03-06-2024 | 91.4% | 100% | 100% | 100% | 81.11% | 1.75% | 96.08% | 100% | 100% | 87.33% | 100% | 100% | 0 |
| 50065 | RS Umum Karya Medika II | 2 | 2024 | 03-08-2024 | 83.6% | 98% | 99.89% | 100% | 100% | 5.35% | 51.87% | 100% | 89.64% | 77.78% | 100% | 100% | 0 |
| 50066 | RS Umum Sentral Medika | 2 | 2024 | 03-06-2024 | 100% | 98% | 23.48% | 15.48% | 18.84% | 17.86% | 77.31% | 100% | 100% | 100% | 7.37% | 100% | 0 |
| 50067 | RS Ananda Tambun Selatan | 2 | 2024 | 03-10-2024 | 87.5% | 85% | 85% | 100% | 70.25% | 0.78% | 29.47% | 100% | 98.92% | 100% | 99.33% | 83.33% | 0 |
| 50068 | RS Umum Mandaya | 2 | 2024 | 03-08-2024 | 89.09% | 100% | 100% | 100% | 91.47% | 0% | 47.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 50069 | RS Umum Bhakti Husada | 2 | 2024 | 03-10-2024 | 93.25% | 95% | 100% | 29.41% | 79.15% | 7.58% | 98.01% | 100% | 95.99% | 0% | 100% | 100% | 0 |
| 50070 | RS Umum Izza | 2 | 2024 | 03-06-2024 | 83.5% | 100% | 99.18% | 100% | 50.67% | 0% | 60.68% | 98.55% | 97.8% | 73.61% | 100% | 100% | 0 |
| 50071 | RS Umum Masmitra | 2 | 2024 | 03-10-2024 | 98% | 86% | 100% | 75% | 26.7% | 0% | 45.85% | 100% | 97.18% | 100% | 100% | 100% | 0 |
| 50072 | RS Umum Sumber Hurip | 2 | 2024 | 03-08-2024 | 87% | 95% | 100% | 66.67% | 86.67% | 0% | 87.07% | 96.03% | 85.33% | 100% | 100% | 100% | 0 |
| 50073 | RS Permata Keluarga Karawang | 2 | 2024 | 03-09-2024 | 89.5% | 100% | 100% | 100% | 89.59% | 0% | 91.7% | 100% | 91.98% | 75% | 95.38% | 100% | 0 |
| 50074 | RS Umum Satria Medika | 2 | 2024 | 03-08-2024 | 78.47% | 93% | 97.5% | 0% | 100% | 0% | 97% | 100% | 92.5% | 78% | 100% | 100% | 0 |
| 50075 | RS Umum Harapan Keluarga Jababeka | 2 | 2024 | 03-09-2024 | 100% | 100% | 100% | 100% | 70.22% | 0% | 60.25% | 100% | 100% | 100% | 100% | 100% | 0 |
| 50076 | RS Mitra Plumbon Patrol | 2 | 2024 | 03-09-2024 | 98.93% | 100% | 100% | % | 90.95% | 0% | 83.18% | 100% | 83.45% | 100% | 99.61% | 100% | 0 |
| 50077 | RS Umum Daerah Oksibil | 2 | 2024 | 03-05-2024 | 94.44% | 100% | 92.35% | 0% | 100% | 0% | 100% | 100% | 89.49% | 100% | 79.12% | 100% | 0 |
| 50078 | RS Dian Harapan | 2 | 2024 | 01-01-1970 | 86.58% | 100% | 99.76% | 50% | 69.08% | 4.65% | 89.88% | 100% | 98.65% | 63.81% | 100% | 100% | 0 |
| 50079 | RS Hastien | 2 | 2024 | 03-10-2024 | 95.6% | 93% | 100% | 100% | 77.34% | 2.5% | 62.93% | 100% | 100% | 74.49% | 100% | 100% | 0 |
| 50080 | RS Jantung dan Pembuluh Darah Heartology | 2 | 2024 | 03-07-2024 | 96.83% | 100% | 98.75% | 0% | 84% | 0% | 58.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 50081 | RS Paragon | 2 | 2024 | 03-09-2024 | 86.01% | 96% | 100% | % | 100% | 0% | 80% | 100% | 100% | 90.91% | 100% | 100% | 0 |
| 50082 | RS Ibu dan Anak Ummi Athayya | 2 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 50083 | RS Mitra Keluarga Grand Wisata | 2 | 2024 | 03-09-2024 | 98.06% | 89% | 100% | 100% | 99.74% | 0% | 78.83% | 100% | 100% | 0% | 100% | 100% | 0 |
| 50084 | RS Umum AISs Wonosobo | 2 | 2024 | 03-10-2024 | 100% | 100% | 99.07% | 100% | 97.38% | 0% | 78.57% | 0% | 88.73% | 100% | 100% | 100% | 0 |
| 50085 | RS Awal Bros Botania | 2 | 2024 | 05-10-2024 | 81.5% | 95% | 100% | 100% | 27.36% | 32.24% | 92% | 98.28% | 100% | 84% | 100% | 100% | 0 |
| 50086 | RS Umum Jayapura | 2 | 2024 | 03-10-2024 | 92.48% | 53% | 97.66% | 0% | 41.57% | 0% | 48.16% | 0% | 98.76% | 93.07% | 100% | 0% | 0 |
| 50087 | bukan RS | 2 | 2024 | - | 100% | 100% | 100% | 100% | 0% | 56% | 100% | 9721% | 9832% | 975% | 100% | 100% | 0 |
| 50088 | RS Oetomo | 2 | 2024 | 03-08-2024 | 84.75% | 87% | 77.33% | 100% | 100% | 1.56% | 72% | 100% | 100% | 0% | 97.33% | 100% | 0 |
| 50089 | RS Mitra Keluarga Slawi | 2 | 2024 | 03-05-2024 | 100% | 100% | 100% | % | 82.34% | 100% | 98.67% | 100% | 100% | 0% | 100% | 0% | 0 |
| 50090 | RS Muhammadiyah Bandung Selatan | 2 | 2024 | 01-01-1970 | 91% | 96% | 100% | 0% | 95.7% | 0% | 66.67% | 100% | 99% | 100% | 100% | 0% | 0 |
| 50091 | RS Umum Daerah Perpetua J. Safanpo | 2 | 2024 | 03-10-2024 | 48.79% | 82% | 98.71% | 0% | 99.61% | 1.32% | 98.25% | 100% | 93% | 87.18% | 96.53% | 97.94% | 0 |
| 50092 | RS Umum Daerah Bedas Kertasari | 2 | 2024 | 03-09-2024 | 86.12% | 100% | 96.36% | 0% | 100% | 0% | 100% | 0% | 97.41% | 100% | 100% | 100% | 0 |
| 50093 | RS Jantung dan Pembuluh Darah Tasikmalaya | 2 | 2024 | 05-10-2024 | 96.36% | 97% | 99.18% | % | 31.44% | 6.38% | 98% | 98% | 89.05% | 65.22% | 99.94% | 100% | 0 |
| 50094 | RS Mangesti Rahayu | 2 | 2024 | 03-08-2024 | 91.19% | 90% | 95.18% | 0% | 81.4% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 50095 | RS Umum Daerah Pratama Waghete | 2 | 2024 | 03-06-2024 | 15% | 72% | 80% | 0% | 86% | 0% | 93.33% | 0% | 90% | 93.33% | 0% | 75% | 0 |
| 50096 | RS Umum Daerah Ramela Muara Tami | 2 | 2024 | 03-10-2024 | 79.89% | 96% | 100% | % | 95.26% | 0% | 100% | 100% | 91.51% | 100% | 100% | 100% | 0 |
| 50097 | RS Umum Daerah Boven Digoel | 2 | 2024 | 03-08-2024 | 77.68% | 100% | 90.57% | 100% | 89.16% | 3.57% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 50098 | RS Ibu dan Anak Parahyangan | 2 | 2024 | 03-07-2024 | 89% | 100% | 100% | 100% | 94.86% | 25% | 91.67% | 77.78% | 0% | 0% | 48% | 100% | 0 |
| 50099 | At-Tin Hospital | 2 | 2024 | 03-06-2024 | 85.22% | 93% | 100% | 100% | 100% | 1.15% | 100% | 99.18% | 97.99% | 100% | 100% | 78.57% | 0 |
| 50100 | RS Hamori | 2 | 2024 | 03-08-2024 | 99.67% | 85% | 99.96% | 100% | 60.82% | 10.76% | 68.55% | 100% | 87.18% | 82.61% | 52.94% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.