Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 5001 | RS Umum Sansani | 5 | 2026 | 94.4% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 97.2% | 100% | 100% | 0% | 0 |
| 5002 | RS Umum Pekanbaru Medical Center | 5 | 2026 | 89% | 90% | 78.37% | 85.71% | 89.3% | 4.55% | 40.14% | 100% | 91.44% | 100% | 100% | 0% | 0 |
| 5003 | RS Ibu dan Anak Andini | 5 | 2026 | 86% | 100% | 100% | 100% | 80% | 100% | 90% | 100% | 0% | 85% | 100% | 80% | 0 |
| 5004 | RS Murni Teguh Eria | 5 | 2026 | 84% | 95% | 99.23% | 100% | 84.03% | 0.64% | 74.59% | 100% | 100% | 83.33% | 100% | 90% | 0 |
| 5005 | RS Umum Awal Bros Pekanbaru | 5 | 2026 | 99.14% | 100% | 100% | 0% | 54.69% | 1% | 64.37% | 100% | 81.08% | 96.08% | 100% | 100% | 0 |
| 5006 | RS Angkatan Udara dr. Sukirman Lanud Roesmin Nurjadin | 5 | 2026 | 97.5% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 5007 | RS Umum Bina Kasih | 5 | 2026 | 90.5% | 100% | 100% | 100% | 80% | 0% | 64.29% | 100% | 85% | 0% | 100% | 100% | |
| 5008 | RS Prof. Dr. Tabrani | 5 | 2026 | 86.18% | 93% | 100% | 0% | 59.63% | 4.07% | 85.41% | 100% | 0% | 46.75% | 100% | 100% | 0 |
| 5009 | RS Jiwa Tampan | 5 | 2026 | 87.12% | 97% | 100% | 0% | 57.15% | 0% | 66.05% | 100% | 98.14% | 96.53% | 89.17% | 100% | 0 |
| 5010 | RS Umum Islam Ibnu Sina | 5 | 2026 | 89.83% | 100% | 100% | 0% | 82.32% | 1.06% | 77.1% | 100% | 95.5% | 0% | 100% | 100% | 0 |
| 5011 | RS Umum Daerah Petala Bumi | 5 | 2026 | 85.5% | 100% | 100% | 100% | 86.54% | 0% | 77.69% | 100% | 86.18% | 0% | 100% | 100% | 0 |
| 5012 | RS Umum Syafira | 5 | 2026 | 80% | 85% | 100% | 75% | 95.13% | 4.8% | 58.44% | 100% | 99.5% | 100% | 100% | 100% | |
| 5013 | RS Umum Eka Hospital Pekanbaru | 5 | 2026 | 90.55% | 100% | 100% | % | 71.15% | 0.99% | 100% | 100% | 99.29% | 97.32% | 100% | 100% | 0 |
| 5014 | RS Santa Maria Pekanbaru | 5 | 2026 | 99.68% | 100% | 100% | 100% | 92.44% | 0% | 86.1% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5015 | RS Tk. IV Pekanbaru | 5 | 2026 | 92.5% | 100% | 100% | % | 81.97% | 0% | 100% | 100% | 99.63% | 100% | 100% | 100% | |
| 5016 | RS Umum Daerah Arifin Achmad | 5 | 2026 | 92.74% | 97% | 99.94% | 75% | 51.41% | 7.24% | 76.85% | 100% | 97% | 73.33% | 100% | 100% | 0 |
| 5017 | RS Umum Daerah Kabupaten Kepulauan Meranti | 5 | 2026 | 88% | 100% | 100% | 0% | 65.65% | 0% | 100% | 100% | 98.49% | 100% | 100% | 100% | 0 |
| 5018 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 5 | 2026 | 90.75% | 92% | 100% | 100% | 69.06% | 0% | 84.3% | 100% | 100% | 71.31% | 88% | 50% | 0 |
| 5019 | RS Ibu dan Anak Athaya Medika | 5 | 2026 | 87.56% | 100% | 100% | 82.5% | 84.36% | 2.5% | 89.09% | 100% | 86.49% | 90.91% | 100% | 83.33% | 0 |
| 5020 | RS Ibunda | 5 | 2026 | 98.66% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.52% | 100% | 100% | 100% | 0 |
| 5021 | RS Umum Indah | 5 | 2026 | 99.63% | 100% | 100% | 100% | 98.89% | 0% | 100% | 100% | 99.39% | 100% | 100% | 100% | |
| 5022 | RS Umum Permata Hati | 5 | 2026 | 80% | 90% | 100% | 100% | 73.64% | 0% | 69.22% | 100% | 100% | 0% | 99.07% | 100% | 0 |
| 5023 | RS Umum Thursina | 5 | 2026 | 86.11% | 100% | 100% | 71.43% | 77.81% | 7.14% | 81.82% | 100% | 70% | 85.71% | 100% | 100% | |
| 5024 | RS Pertamina Hulu Rokan | 5 | 2026 | 85% | 100% | 100% | 0% | 98.25% | 0% | 100% | 100% | 0% | 100% | 100% | 40% | 0 |
| 5025 | RS Umum Mutiasari | 5 | 2026 | 97.5% | 99% | 100% | 100% | 98.12% | 0% | 96.67% | 100% | 100% | 50% | 100% | 100% | 0 |
| 5026 | RS Umum Daerah Kec.Mandau | 5 | 2026 | 90.5% | 90% | 100% | 0% | 92.36% | 2.67% | 99.52% | 100% | 98.65% | 100% | 100% | 100% | 0 |
| 5027 | RS Umum Daerah Bengkalis | 5 | 2026 | 94.17% | 100% | 100% | 0% | 87.18% | 14.71% | 95.9% | 100% | 90.37% | 85.71% | 100% | 100% | 0 |
| 5028 | RS Ibu dan Anak Harapan Medika | 5 | 2026 | 100% | 100% | 100% | 100% | 89.75% | 33.33% | 100% | 0% | 99.54% | 100% | 100% | 0% | 0 |
| 5029 | RS Umum Surya Insani | 5 | 2026 | 93.4% | 100% | 97.5% | 88.89% | 76.26% | 11.83% | 78.24% | 100% | 98.22% | 92.54% | 100% | 100% | |
| 5030 | RS Umum Azzahra | 5 | 2026 | 95% | 100% | 100% | 100% | 96.13% | 0% | 100% | 0% | 99.84% | 100% | 100% | 100% | |
| 5031 | RS Umum Awal Bros Ujung Batu | 5 | 2026 | 83.74% | 100% | 97.7% | 94.44% | 65.74% | 22.81% | 95.83% | 100% | 99.85% | 57.89% | 99.42% | 100% | 0 |
| 5032 | RS Umum Daerah Rokan Hulu | 5 | 2026 | 73.5% | 93% | 100% | 100% | 75.25% | 4.76% | 99.16% | 100% | 88.89% | 100% | 100% | 100% | |
| 5033 | RS Norfa Husada | 5 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 0% | 100% | 100% | 100% | |
| 5034 | RS Ibu Anak Bunda Anisyah | 5 | 2026 | 97.5% | 97% | 100% | 100% | 100% | 0% | 85% | 100% | 83.88% | 80% | 100% | 100% | 0 |
| 5035 | RS Ibu Anak Husada Bunda | 5 | 2026 | 85% | 99% | 98.7% | 100% | 98.82% | 0% | 96.97% | 100% | 96.47% | 97.84% | 94.74% | 100% | 0 |
| 5036 | RS Umum Mesra | 5 | 2026 | 75% | 93% | 87.27% | 100% | 77.78% | 6.67% | 67.5% | 100% | 100% | 90.91% | 62.5% | 9.09% | 0 |
| 5037 | RS Umum Tandun | 5 | 2026 | 94.8% | 100% | 100% | 100% | 55.49% | 0% | 87.25% | 100% | 70.95% | 84% | 100% | 80% | 0 |
| 5038 | RS Umum Daerah Bangkinang | 5 | 2026 | 92% | 97% | 100% | 0% | 50.74% | 0% | 94.83% | 100% | 99.92% | 100% | 100% | 100% | 0 |
| 5039 | RS Umum Daerah Tualang | 5 | 2026 | 76.57% | 93% | 100% | 0% | 92.61% | 0% | 84.91% | 0% | 80.49% | 100% | 100% | 100% | 0 |
| 5040 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 5 | 2026 | 82.11% | 92% | 98.22% | 94.94% | 60.79% | 100% | 84.38% | 100% | 96.51% | 83.33% | 100% | 0% | 0 |
| 5041 | RS Umum Amalia Medika | 5 | 2026 | 98% | 100% | 100% | 83.33% | 76.45% | 2.73% | 87.68% | 100% | 88.53% | 88.11% | 100% | 100% | 0 |
| 5042 | RS Umum Medicare Sorek | 5 | 2026 | 100% | 100% | 100% | 100% | 86.71% | 0% | 94.66% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5043 | RS Umum Efarina | 5 | 2026 | 100% | 100% | 100% | 100% | 97.88% | 0% | 92.86% | 100% | 95.14% | 100% | 100% | 100% | 0 |
| 5044 | RS Umum Daerah Selasih Riau | 5 | 2026 | 54.5% | 79% | 91.14% | 100% | 87.57% | 0% | 92.41% | 100% | 86.76% | 87.5% | 81.08% | 100% | 0 |
| 5045 | RS 3M Plus | 5 | 2026 | 67% | 75% | 84.38% | 100% | 75.9% | 100% | 80.23% | 100% | 96.24% | 83.33% | 83.93% | 100% | 0 |
| 5046 | RS Umum Daerah Raja Musa | 5 | 2026 | 66.21% | 67% | 89.29% | 100% | 84.21% | 0% | 100% | 100% | 86.25% | 95.92% | 0% | 0% | 0 |
| 5047 | RS Umum Daerah Puri Husada Tembilahan | 5 | 2026 | 99.46% | 100% | 100% | 53.12% | 78.26% | 9.62% | 99.16% | 100% | 100% | 97.28% | 100% | 100% | 0 |
| 5048 | RS Ibu dan Anak Safira | 5 | 2026 | 99.5% | 100% | 100% | 100% | 93.33% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | |
| 5049 | RS Umum Kasih Ibu Rengat | 5 | 2026 | 92.59% | 95% | 92.86% | 0% | 93.65% | 0% | 92.11% | 100% | 93.79% | 91.43% | 100% | 100% | 0 |
| 5050 | RS Umum Daerah Indrasari Rengat | 5 | 2026 | 79.82% | 86% | 100% | 100% | 53.53% | 0% | 100% | 100% | 97.91% | 0% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.