Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 5101 | RS Umum Daerah dr. Achmad Darwis | 5 | 2026 | 99.29% | 99% | 100% | 100% | 85.96% | 0% | 99.6% | 100% | 100% | 0% | 100% | 100% | 0 |
| 5102 | RS Ibu dan Anak Rezki Bunda | 5 | 2026 | 86.35% | 100% | 100% | 100% | 92.33% | 2.3% | 83.05% | 100% | 93.17% | 78.18% | 100% | 0% | 0 |
| 5103 | RS Paru Sumatera Barat | 5 | 2026 | 85% | 93% | 100% | 0% | 98.35% | 0% | 100% | 100% | 82.8% | 100% | 91.36% | 100% | 0 |
| 5104 | RS Umum Daerah Padang Pariaman | 5 | 2026 | 83% | 84% | 100% | 100% | 94.2% | 0% | 100% | 100% | 96.4% | 96% | 100% | 100% | 0 |
| 5105 | RS Umum Daerah Prof H Muhammad Yamin, SH | 5 | 2026 | 90% | 100% | 100% | 100% | 83.72% | 0% | 81.64% | 100% | 80.53% | 100% | 93.85% | 100% | 0 |
| 5106 | RS Ibu dan Anak Sayang Ibu | 5 | 2026 | 94% | 94% | 100% | 95.24% | 96.28% | 0% | 65.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5107 | RS Umum Daerah Prof. Dr. M.A. Hanafiah | 5 | 2026 | 85.35% | 85% | 99.71% | 0% | 60.61% | 0% | 98.97% | 100% | 92.97% | 100% | 99.8% | 0% | |
| 5108 | RS Khusus Ibu dan Anak Haryanda | 5 | 2026 | 89% | 100% | 100% | 100% | 87.5% | 0% | 87.5% | 100% | 86.5% | 91.67% | 100% | 100% | 0 |
| 5109 | RS Umum Daerah Ahmad Syafi'I Ma'arif | 5 | 2026 | 86.54% | 92% | 98.36% | 81.25% | 50.31% | 5.21% | 81.22% | 100% | 90.52% | 80% | 97.76% | 100% | 0 |
| 5110 | RS Umum Daerah Arosuka Solok | 5 | 2026 | 90.77% | 91% | 100% | 100% | 60% | 1.37% | 77.46% | 100% | 92.31% | 0% | 100% | 100% | 0 |
| 5111 | RS Umum Daerah Solok Selatan | 5 | 2026 | 95.5% | 90% | 99.83% | 0% | 95.59% | 2.11% | 100% | 100% | 87.55% | 94.64% | 100% | 0% | 0 |
| 5112 | RS Khusus Ibu dan Anak Permata Hati | 5 | 2026 | 99.5% | 100% | 100% | 100% | 99.78% | 98.46% | 100% | 100% | 99.9% | 100% | 100% | 100% | |
| 5113 | RS Umum BKM | 5 | 2026 | 86.5% | 96% | 100% | 88.89% | 97.78% | 0% | 89.1% | 100% | 100% | 97.35% | 100% | 100% | 0 |
| 5114 | RS Umum Daerah Dr. Muhammad Zein Painan | 5 | 2026 | 85.68% | 91% | 100% | 66.67% | 40.18% | 0% | 75.9% | 100% | 95.16% | 100% | 100% | 100% | 0 |
| 5115 | RS Umum Daerah Kep. Mentawai | 5 | 2026 | 82.5% | 100% | 100% | 100% | 80.95% | 0% | 100% | 100% | 80.65% | 100% | 100% | 100% | 0 |
| 5116 | RS Umum Bethesda Gunungsitoli | 5 | 2026 | 100% | 100% | 100% | 97.2% | 95.18% | 2% | 76.29% | 100% | 100% | 82.64% | 100% | 100% | 0 |
| 5117 | RS Metta Medika | 5 | 2026 | 100% | 100% | 100% | 81.82% | 92.79% | 2.69% | 83.97% | 100% | 100% | 94.07% | 100% | 88.89% | |
| 5118 | RS TNI Tk. IV 01.07.03 | 5 | 2026 | 99% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.17% | 100% | 100% | 0% | 0 |
| 5119 | RS Umum Daerah Padang Sidempuan | 5 | 2026 | 93.27% | 90% | 92.8% | 0% | 83.61% | 0% | 87.4% | 100% | 100% | 96.74% | 87.24% | 100% | 0 |
| 5120 | RS Umum AL Fuadi | 5 | 2026 | 95.59% | 100% | 100% | 100% | 95.18% | 0% | 93.63% | 100% | 93.38% | 93.75% | 100% | 100% | 0 |
| 5121 | RS Umum Sylvani | 5 | 2026 | 90.5% | 93% | 92.62% | 92.11% | 86.5% | 0% | 85% | 100% | 94.55% | 88.7% | 100% | 100% | 0 |
| 5122 | RS Umum Ratu Mas | 5 | 2026 | 92.5% | 90% | 83.72% | 94.5% | 90.82% | 95.21% | 88.78% | 95.36% | 91.89% | 80.39% | 96.92% | 43.37% | |
| 5123 | RS Umum Bidadari | 5 | 2026 | 100% | 100% | 100% | 96% | 96.53% | 3.17% | 96.07% | 100% | 97.32% | 97.78% | 96.05% | 100% | |
| 5124 | RS Umum Latersia | 5 | 2026 | 91.5% | 99% | 85% | 82% | 90% | 4% | 95% | 93.5% | 88% | 88.5% | 92% | 91% | 0 |
| 5125 | RS Tk. IV 01.07.02 Binjai | 5 | 2026 | 91.47% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5126 | RS Umum Artha Medica | 5 | 2026 | 83.12% | 83% | 100% | 94.56% | 80.1% | 96.45% | 83.84% | 100% | 100% | 89.57% | 100% | 100% | 0 |
| 5127 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 5 | 2026 | 77.5% | 100% | 100% | 0% | 100% | 0% | 93.1% | 100% | 100% | 92% | 100% | 0% | 0 |
| 5128 | RS Jiwa Bina Karsa Medan | 5 | 2026 | 97.5% | 100% | 100% | % | 95.59% | % | 100% | 0% | 95.22% | 100% | 0% | 90% | |
| 5129 | RS Ibu dan Anak Stella Maris | 5 | 2026 | 93.45% | 100% | 100% | 100% | 100% | 0% | 93.24% | 100% | 99.96% | 90% | 100% | 100% | 0 |
| 5130 | RS Umum Bina Kasih | 5 | 2026 | 100% | 100% | 100% | 100% | 94.83% | 100% | 64.6% | 100% | 100% | 0% | 100% | 0% | 0 |
| 5131 | RS SUFINA AZIZ | 5 | 2026 | 98.55% | 95% | 100% | 80% | 85.82% | 3.64% | 66.06% | 100% | 96.57% | 88.89% | 100% | 100% | 0 |
| 5132 | RS Umum Royal Prima Marelan | 5 | 2026 | 99.74% | 100% | 99.48% | 100% | 100% | 0% | 100% | 100% | 100% | 99.61% | 99.74% | 0% | 0 |
| 5133 | RS Khusus Paru Sumatera Utara | 5 | 2026 | 92% | 100% | 100% | 0% | 94.78% | 0% | 100% | 80% | 99.87% | 100% | 100% | 100% | 0 |
| 5134 | RS Umum Eshmun | 5 | 2026 | 97.15% | 99% | 100% | 100% | 73.22% | 2.56% | 51.66% | 100% | 89.91% | 100% | 100% | 100% | 0 |
| 5135 | RS Umum Hermina Medan | 5 | 2026 | 98.77% | 100% | 100% | 88.89% | 98.23% | 1.57% | 94.5% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5136 | RS Umum Mitra Medika Amplas | 5 | 2026 | 94.03% | 100% | 100% | 100% | 80.98% | 0% | 82.2% | 100% | 97.26% | 92.31% | 100% | 100% | 0 |
| 5137 | RS Khusus Ginjal Rasyida | 5 | 2026 | 98.5% | 99% | 100% | % | 98% | 0% | 100% | 98% | 97% | 98% | 100% | 100% | |
| 5138 | RS Khusus Mata Mencirim Tujuh-Tujuh | 5 | 2026 | 92.39% | 100% | 100% | 0% | 97% | 0% | 100% | 100% | 0% | 0% | 100% | 0% | 0 |
| 5139 | RS Pendidikan Prof. dr. Chairuddin Panusunan Lubis Universitas Sumatera Utara | 5 | 2026 | 97.5% | 99% | 100% | 100% | 59.69% | 3.51% | 48.02% | 99.7% | 98.58% | 83.33% | 100% | 100% | 0 |
| 5140 | RS Umum Siloam Dhirga Surya | 5 | 2026 | 96.06% | 98% | 100% | 0% | 77.55% | 2.99% | 87.18% | 100% | 99.9% | 0% | 100% | 100% | 0 |
| 5141 | RS Umum Madani | 5 | 2026 | 85% | 97% | 100% | 83.33% | 80.02% | 4.66% | 80.11% | 100% | 95.38% | 80.31% | 100% | 100% | 0 |
| 5142 | RS Umum Royal Prima | 5 | 2026 | 88% | 0% | 100% | 100% | 82.5% | 0.6% | 87.5% | 100% | 86% | 85.5% | 100% | 100% | 0 |
| 5143 | RS Umum Tere Margareth | 5 | 2026 | 98.5% | 99% | 100% | 100% | 96.81% | 0% | 97.25% | 100% | 88.61% | 100% | 100% | 100% | 0 |
| 5144 | RS Khusus Mata SMEC | 5 | 2026 | 98.5% | 100% | 100% | 0% | 98.19% | 0% | 100% | 100% | 98.49% | 100% | 100% | 100% | 0 |
| 5145 | RS Umum Bunda Thamrin | 5 | 2026 | 99.79% | 100% | 100% | 0% | 73.45% | 0.51% | 57.49% | 100% | 99.5% | 67.57% | 100% | 36.36% | 0 |
| 5146 | RS Umum Murni Teguh Memorial Hospital | 5 | 2026 | 93.87% | 100% | 100% | 100% | 81.1% | 1.95% | 51.19% | 100% | 99.99% | 95.83% | 100% | 100% | 0 |
| 5147 | RS Umum Martha Friska Multatuli | 5 | 2026 | 93.77% | 100% | 100% | 95.92% | 91.9% | 7.77% | 60.96% | 100% | 97.88% | 95.92% | 100% | 100% | 0 |
| 5148 | RS Umum Muhammadiyah Sumatera Utara | 5 | 2026 | 88.79% | 95% | 100% | 88.46% | 92.49% | 0% | 93.26% | 100% | 97.98% | 75% | 100% | 100% | 0 |
| 5149 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 5 | 2026 | 98% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 90% | 0 |
| 5150 | RS Columbia Asia Medan | 5 | 2026 | 99.41% | 99% | 100% | 100% | 81.71% | 0.38% | 61.54% | 100% | 0% | 100% | 96.76% | 82.86% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.