Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 5151 | RS Umum Wulan Windy | 5 | 2026 | 92.78% | 100% | 100% | 0% | 85.06% | 11.43% | 80.88% | 100% | 100% | 86.36% | 100% | 100% | 0 |
| 5152 | RS Umum Haji Medan | 5 | 2026 | 86.45% | 96% | 100% | 100% | 91.64% | 2.84% | 87.6% | 100% | 100% | 91.51% | 100% | 100% | 0 |
| 5153 | RS Ibu dan Anak Murni Teguh Rosiva | 5 | 2026 | 98.45% | 100% | 99.79% | 0% | 80.37% | 0% | 88.76% | 100% | 99.51% | 0% | 100% | 100% | 0 |
| 5154 | RS Umum Bandung | 5 | 2026 | 89.79% | 100% | 100% | 100% | 91.06% | 0% | 100% | 100% | 95.97% | 88% | 100% | 100% | 0 |
| 5155 | RS Umum Sarah | 5 | 2026 | 83.66% | 99% | 100% | 0% | 92.27% | 0% | 92.26% | 100% | 100% | 78.7% | 100% | 100% | 0 |
| 5156 | RS Umum Sri Ratu | 5 | 2026 | 92.69% | 100% | 100% | 100% | 100% | 0% | 84.73% | 100% | 93.34% | 0% | 100% | 0% | 0 |
| 5157 | RS Umum Pusat H. Adam Malik | 5 | 2026 | 99.29% | 94% | 99.99% | 100% | 92.32% | 0.37% | 85.94% | 98.59% | 100% | 92.92% | 100% | 100% | 0 |
| 5158 | RS Umum Martha Friska | 5 | 2026 | 86.79% | 95% | 99.15% | 100% | 85.11% | 7.34% | 72.36% | 100% | 100% | 80.06% | 99.2% | 100% | 0 |
| 5159 | RS Umum Imelda Pekerja Indonesia | 5 | 2026 | 99.23% | 99% | 99.82% | 99.16% | 99.54% | 0.42% | 98.8% | 98.59% | 98.18% | 98.75% | 98.55% | 95% | 0 |
| 5160 | RS Umum Prima Husada Cipta Medan | 5 | 2026 | 91% | 98% | 100% | 0% | 92.5% | 0% | 97.5% | 100% | 95% | 85% | 100% | 97.5% | 0 |
| 5161 | RS Umum Mitra Medika | 5 | 2026 | 100% | 100% | 100% | 0% | 95.08% | 0% | 56.3% | 100% | 100% | 96.43% | 100% | 100% | 0 |
| 5162 | RS Khusus Mata Medan Baru Medical Centre | 5 | 2026 | 50% | 91% | 100% | 0% | 90.91% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | |
| 5163 | RS Umum Mitra Sejati | 5 | 2026 | 89.79% | 90% | 99.36% | 80.65% | 96.38% | 6.1% | 80.22% | 91.67% | 99.94% | 93.51% | 100% | 83.33% | 0 |
| 5164 | RS Umum Vina Estetica | 5 | 2026 | 89.19% | 73% | 80% | 0% | 80% | 0% | 80% | 100% | 98.95% | 100% | 100% | 0% | 0 |
| 5165 | RS Umum Sundari | 5 | 2026 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5166 | RS Khusus Bedah Accuplast | 5 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 14.29% | 100% | 100% | 100% | 0% | |
| 5167 | RS Jiwa Prof. Dr. Muhammad Ildrem | 5 | 2026 | 86.29% | 84% | 100% | 0% | 86.77% | 0% | 100% | 100% | 100% | 100% | 73.33% | 0% | 0 |
| 5168 | RS Umum Islam Malahayati | 5 | 2026 | 96.09% | 95% | 100% | 80% | 100% | 1.33% | 92.34% | 100% | 93.35% | 96.3% | 100% | 100% | 0 |
| 5169 | RSAU Dr. Abdul Malik | 5 | 2026 | 90% | 88% | 100% | 0% | 89.62% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 5170 | RS Umum Full Bethesda | 5 | 2026 | 86% | 91% | 100% | 100% | 90.67% | 0% | 100% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 5171 | RS AL Dr. Komang Makes Belawan | 5 | 2026 | 99.5% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 99.54% | 100% | 100% | 0% | 0 |
| 5172 | RS Umum Materna | 5 | 2026 | 87.21% | 100% | 100% | 0% | 100% | 0% | 71.68% | 100% | 0% | 100% | 100% | 0% | 0 |
| 5173 | RS Umum Murni Teguh Methodist Susanna Wesley | 5 | 2026 | 86.24% | 99% | 97.88% | 0% | 76.81% | 3.52% | 60.71% | 100% | 100% | 85.31% | 94.14% | 100% | 0 |
| 5174 | RS Umum Advent Medan | 5 | 2026 | 70% | 90% | 100% | 0% | 84.95% | 3.09% | 77.33% | 100% | 94.04% | 100% | 100% | 100% | 0 |
| 5175 | RS Umum Santa Elisabeth Medan | 5 | 2026 | 91.72% | 98% | 100% | 100% | 90.16% | 1.82% | 88.38% | 100% | 100% | 98.55% | 100% | 100% | 0 |
| 5176 | RS Umum Delima Medan | 5 | 2026 | 100% | 100% | 100% | 100% | 100% | 2.25% | 84.13% | 100% | 90.91% | 86.67% | 100% | 100% | 0 |
| 5177 | RS Umum Deli | 5 | 2026 | 91.45% | 88% | 90% | 0% | 95.14% | 9.09% | 84.74% | 100% | 98.75% | 0% | 100% | 100% | 0 |
| 5178 | RS Bhayangkara Tingkat II | 5 | 2026 | 92% | 100% | 99.57% | 100% | 88% | 0% | 78.73% | 100% | 92.46% | 92.59% | 100% | 0% | |
| 5179 | RS Tk. II Putri Hijau Medan | 5 | 2026 | 92.54% | 100% | 100% | 100% | 90.88% | 3.54% | 98% | 100% | 95.02% | 100% | 100% | 100% | 0 |
| 5180 | RS Umum Daerah Dr. Pirngadi | 5 | 2026 | 92.52% | 92% | 100% | 0% | 77.99% | 0% | 100% | 100% | 88.66% | 100% | 100% | 72.73% | 0 |
| 5181 | RS Chevani | 5 | 2026 | 100% | 93% | 100% | 100% | 76.67% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5182 | RS Bhayangkara Tk.III Kota Tebing Tinggi | 5 | 2026 | 97.5% | 95% | 9.76% | 100% | 98.34% | 0% | 90.49% | 100% | 87.51% | 87.93% | 50% | 90% | 0 |
| 5183 | RS Umum Sri Pamela | 5 | 2026 | 89.42% | 100% | 100% | 100% | 97.54% | 0% | 85.09% | 100% | 83.32% | 84% | 100% | 100% | 0 |
| 5184 | RS Umum Daerah Dr. H. Kumpulan Pane | 5 | 2026 | 87.42% | 79% | 100% | 0% | 96% | 0% | 96.15% | 100% | 98.44% | 60% | 100% | 0% | 0 |
| 5185 | RS Rasyida Siantar | 5 | 2026 | 99% | 100% | 100% | 100% | 99.12% | 0% | 98.95% | 100% | 100% | 100% | 100% | 100% | |
| 5186 | RS Mata Siantar | 5 | 2026 | 6.5% | 100% | 100% | 0% | 13.76% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 5187 | RS Umum Tiara Kasih Sejati | 5 | 2026 | 81.5% | 82% | 100% | 69.77% | 92.86% | 0% | 100% | 100% | 99.98% | 100% | 100% | 0% | 0 |
| 5188 | RS Murni Teguh Horas Insani | 5 | 2026 | 81.94% | 100% | 94.12% | 0% | 74.62% | 10.78% | 87.09% | 1.14% | 95.4% | 80% | 97.31% | 100% | 0 |
| 5189 | RS Umum Vita Insani | 5 | 2026 | 82.79% | 99% | 99.55% | 96.43% | 82.31% | 1.63% | 87.88% | 100% | 91.69% | 80.4% | 99.56% | 100% | 0 |
| 5190 | RS Umum Harapan | 5 | 2026 | 83.98% | 98% | 99.27% | 82.76% | 85.83% | 0% | 59.8% | 100% | 97.25% | 73.33% | 99.15% | 100% | 0 |
| 5191 | RS Tk. IV 01.07.01 | 5 | 2026 | 91.22% | 95% | 100% | 78.57% | 88.14% | 0% | 80.13% | 100% | 90.73% | 92.31% | 91.07% | 100% | 0 |
| 5192 | RS Umum Daerah Dr. Djasamen Saragih | 5 | 2026 | 77.52% | 86% | 100% | 0% | 34.08% | 0% | 89.62% | 100% | 96.08% | 0% | 100% | 0% | 0 |
| 5193 | RS Umum Daerah Dr. Tengku Mansyur | 5 | 2026 | 87.95% | 87% | 98.08% | 87.3% | 97.39% | 3.19% | 96.43% | 97.65% | 95.13% | 94.74% | 97.77% | 96.47% | 0 |
| 5194 | RS Metta Medika II | 5 | 2026 | 100% | 100% | 100% | 100% | 98.88% | 0% | 98.59% | 100% | 96.86% | 96.55% | 100% | 92.59% | 0 |
| 5195 | RS Umum Metta Medika | 5 | 2026 | 100% | 100% | 100% | 100% | 94.3% | 0% | 94.92% | 100% | 96.55% | 98.53% | 100% | 96.15% | 0 |
| 5196 | RS Umum Daerah Dr. FL Tobing Sibolga | 5 | 2026 | 91.33% | 91% | 100% | 0% | 84.69% | 0% | 86.03% | 100% | 100% | 0% | 100% | 100% | 0 |
| 5197 | RS Umum Daerah Tafaeri | 5 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 0 |
| 5198 | RS Tiga Bersaudara | 5 | 2026 | 32.5% | 93% | 95% | 100% | 100% | 100% | 100% | 100% | 85.37% | 88.89% | 85.71% | 95% | 0 |
| 5199 | RS Umum Daerah Aek Kanopan | 5 | 2026 | 91.67% | 92% | 92.59% | 100% | 92.59% | 0% | 96.67% | 93.75% | 92.31% | 85.71% | 80% | 80% | |
| 5200 | RS Umum Daerah Kota Pinang | 5 | 2026 | 90% | 100% | 100% | 100% | 80.47% | 4.17% | 87.65% | 100% | 83.11% | 93.75% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.