Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 50401 | RS Umum Daerah Undata Palu | 2 | 2024 | 03-10-2024 | 90.68% | 92% | 86.65% | 0% | 45.1% | 0.27% | 97.62% | 99.19% | 94.92% | 87.5% | 79.86% | 100% | 0 |
| 50402 | RS Umum Daerah Anugerah | 2 | 2024 | 03-08-2024 | 81.03% | 98% | 93.77% | 0% | 82.95% | 0% | 88.71% | 88.89% | 100% | 87.5% | 100% | 100% | 0 |
| 50403 | RS Pupuk Kaltim | 2 | 2024 | 03-08-2024 | 93.65% | 100% | 100% | 100% | 90.97% | 0% | 87.44% | 100% | 98.71% | 92.86% | 100% | 100% | 0 |
| 50404 | RS Umum Daerah Banggai | 2 | 2024 | 03-09-2024 | 95% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 91.56% | 90.62% | 100% | 0% | 0 |
| 50405 | RS Umum Daerah Wakai | 2 | 2024 | 03-10-2024 | 87.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.14% | 0% | 0% | 100% | 0 |
| 50406 | RS Umum Daerah Salabangkapaku | 2 | 2024 | 03-09-2024 | 97.6% | 98% | 99.54% | 0% | 100% | 0% | 100% | 100% | 99.39% | 100% | 100% | 100% | 0 |
| 50407 | RS Umum Daerah Tora Belo | 2 | 2024 | 03-05-2024 | 88.68% | 89% | 85% | 100% | 84.77% | 0.78% | 98.12% | 100% | 97.22% | 97.3% | 100% | 66.67% | 0 |
| 50408 | RS Umum Daerah Datu Pancaitana | 2 | 2024 | 07-09-2024 | 75.36% | 96% | 100% | 100% | 80% | 0% | 94.44% | 100% | 97.94% | 0% | 100% | 100% | 0 |
| 50409 | RS Umum Daerah Taman Husada Bontang | 2 | 2024 | 03-09-2024 | 92.2% | 95% | 96.2% | 0% | 50.96% | 3.23% | 91.2% | 94.34% | 91.81% | 41.67% | 100% | 100% | 0 |
| 50410 | RS Umum Daerah Kabelota | 2 | 2024 | 03-10-2024 | 95% | 100% | 100% | 100% | 84% | 6.67% | 100% | 90.91% | 100% | 90% | 100% | 95.56% | 0 |
| 50411 | RS AL Ilyas Tarakan | 2 | 2024 | 01-01-1970 | 94% | 100% | 100% | 0% | 75% | 0% | 78.75% | 100% | 85% | 70% | 100% | 100% | 0 |
| 50412 | RS Umum Daerah I Lagaligo | 2 | 2024 | 09-06-2024 | 99.97% | 100% | 100% | 100% | 100% | 0% | 93.92% | 100% | 100% | 90.76% | 100% | 100% | 0 |
| 50413 | RS Daerah Liun Kendage | 2 | 2024 | 02-12-2024 | 81.31% | 96% | 96.09% | 98.48% | 67.66% | 1.28% | 100% | 100% | 99.51% | 98.35% | 97.16% | 100% | 0 |
| 50414 | RS Umum Liung Paduli | 2 | 2024 | 03-08-2024 | 97.9% | 98% | 100% | % | 86.13% | % | 100% | 100% | 96.69% | 0% | 100% | 0% | 0 |
| 50415 | RS Umum Daerah Pongtiku | 2 | 2024 | 03-06-2024 | 98% | 97% | 100% | 0% | 82.27% | 0% | 78.41% | 100% | 99.49% | 100% | 100% | 0% | 0 |
| 50416 | RS Umum Daerah Arifin Numang | 2 | 2024 | 03-10-2024 | 47.47% | 65% | 98.28% | 90% | 93.87% | 15.91% | 57.43% | 100% | 99.97% | 86.76% | 100% | 93.75% | 0 |
| 50417 | RS Umum Batara Siang | 2 | 2024 | 03-10-2024 | 79% | 85% | 88.39% | 100% | 93.07% | 6.52% | 98.61% | 99.17% | 99.42% | 98.31% | 85.45% | 75% | 0 |
| 50418 | RS Umum Daerah Ampana | 2 | 2024 | 03-09-2024 | 84.34% | 91% | 95.91% | 89.09% | 73.95% | 3.94% | 90.32% | 100% | 96.41% | 75% | 91.17% | 100% | 0 |
| 50419 | RS Umum Daerah Batiling | 2 | 2024 | 03-09-2024 | 87% | 66% | 85.96% | 0% | 86.36% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 50420 | RS Umum Carsa Tarakan | 2 | 2024 | 03-08-2024 | 61.34% | 92% | 94.13% | 0% | 73.17% | 48.28% | 98.67% | 100% | 95.65% | 66.15% | 100% | 100% | 0 |
| 50421 | RS Umum Daerah Raja Tombolotutu | 2 | 2024 | 03-08-2024 | 98% | 96% | 99.68% | 100% | 97.83% | 44.44% | 100% | 100% | 98.37% | 0% | 100% | 100% | 0 |
| 50422 | RS Umum Noongan | 2 | 2024 | 03-09-2024 | 98.99% | 96% | 100% | 0% | 86.73% | 0% | 85.95% | 100% | 94.45% | 92.86% | 100% | 86.67% | 0 |
| 50423 | RS Umum Daerah Pratama Togean | 2 | 2024 | 03-08-2024 | 97.5% | 93% | 0% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 50424 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 2 | 2024 | 03-07-2024 | 84.18% | 95% | 100% | 100% | 98.45% | 0% | 94.94% | 100% | 93.26% | 100% | 100% | 100% | 0 |
| 50425 | RS Amalia Bontang | 2 | 2024 | 03-10-2024 | 87.59% | 92% | 100% | 75% | 95.93% | 2.33% | 91.41% | 95.18% | 100% | 81.08% | 95.52% | 100% | 0 |
| 50426 | RS Bhayangkara Tarakan | 2 | 2024 | 03-09-2024 | 82% | 94% | 100% | 100% | 72.36% | 0% | 97.37% | 88.89% | 100% | 0% | 95.83% | 0% | 0 |
| 50427 | RS Umum Anutapura Palu | 2 | 2024 | 03-09-2024 | 90.6% | 100% | 81.69% | 100% | 79.07% | 3.03% | 98.35% | 100% | 82.35% | 0% | 100% | 100% | 0 |
| 50428 | RS Ibu dan Anak Aisyiyah Samarinda | 2 | 2024 | 03-10-2024 | 85.37% | 95% | 100% | 87.88% | 84.14% | 17.39% | 85.94% | 100% | 82.86% | 85.71% | 100% | 100% | 0 |
| 50429 | RS Dr. J. H. Awaloei | 2 | 2024 | 09-06-2024 | 98.06% | 100% | 99.27% | 35.29% | 35.5% | 31.46% | 98.67% | 100% | 99.14% | 100% | 73.17% | 100% | 0 |
| 50430 | RS Umum Daerah Morowali | 2 | 2024 | 03-08-2024 | 95% | 100% | 100% | 100% | 81.35% | 0% | 97.51% | 100% | 99.21% | 100% | 100% | 84% | 0 |
| 50431 | RS Bergerak Kab.Kep.Talaud | 2 | 2024 | 02-11-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 50432 | RS Umum Siloam Hospital Manado | 2 | 2024 | 03-08-2024 | 90.8% | 100% | 99.12% | 0% | 64.64% | 2.77% | 69.8% | 100% | 100% | 6.67% | 100% | 100% | 0 |
| 50433 | Rumkital dr. Wahyu Slamet Bitung | 2 | 2024 | 03-07-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 50434 | RS Umum Daerah Buluye Napoae Moutong | 2 | 2024 | 03-04-2024 | 90% | 99% | 100% | 0% | 95.24% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 50435 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 2 | 2024 | 03-05-2024 | 94.01% | 98% | 100% | 100% | 78.26% | 1.19% | 86.67% | 100% | 99.29% | 87.5% | 100% | 100% | 0 |
| 50436 | RS Umum Daerah Lanto Daeng Pasewang | 2 | 2024 | 03-08-2024 | 84.33% | 85% | 94.26% | 0% | 47.82% | 4.85% | 89.36% | 93.98% | 85.89% | 96.83% | 91.32% | 100% | 0 |
| 50437 | RS Umum Daerah La Patarai | 2 | 2024 | 03-10-2024 | 98.12% | 100% | 100% | 100% | 86.97% | 100% | 94.99% | 100% | 100% | 0% | 100% | 0% | 0 |
| 50438 | RS Umum Daerah Madising | 2 | 2024 | 03-09-2024 | 82.5% | 89% | 100% | 0% | 56.57% | 100% | 100% | 100% | 84.66% | 100% | 100% | 0% | 0 |
| 50439 | RS Umum Daerah dr. La Palaloi | 2 | 2024 | 03-07-2024 | 98.92% | 99% | 99.63% | 0% | 50.8% | 8.62% | 71.08% | 100% | 100% | 0% | 99.48% | 100% | 0 |
| 50440 | RS Hikmah Sejahtera Sukamaju | 2 | 2024 | 03-03-2024 | 82.5% | 84% | 96.67% | 85.33% | 85% | 0% | 85% | 100% | 92.5% | 80% | 90% | 80% | 0 |
| 50441 | RS GKST Tentena | 2 | 2024 | 03-10-2024 | 79.46% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 69.76% | 0% | 100% | 100% | 0 |
| 50442 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 2 | 2024 | 08-08-2024 | 95.15% | 67% | 98.27% | 100% | 80.43% | 0% | 92.79% | 100% | 99.36% | 100% | 88.06% | 89.86% | 0 |
| 50443 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 2 | 2024 | 03-07-2024 | 73.43% | 96% | 99.04% | 58.33% | 68.01% | 2.33% | 97.97% | 100% | 96.17% | 76.71% | 98.97% | 90% | 0 |
| 50444 | RS Kalooran | 2 | 2024 | 03-08-2024 | 82.71% | 100% | 100% | 0% | 83.18% | 0% | 87.6% | 100% | 76.27% | 75.31% | 93.96% | 100% | 0 |
| 50445 | RS Umum Daerah Bolaang Mongondow Selatan | 2 | 2024 | 03-09-2024 | 83.29% | 94% | 100% | 0% | 50.93% | 3.57% | 89.62% | 100% | 97.69% | 89.74% | 100% | 100% | 0 |
| 50446 | RS Pratama Sebatik | 2 | 2024 | 03-09-2024 | 84.16% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 95.42% | 0% | 100% | 7.5% | 0 |
| 50447 | RS Prima Husada Sengkang | 2 | 2024 | 03-09-2024 | 89.5% | 100% | 100% | 0% | 87.32% | 0% | 80.82% | 100% | 89.78% | 81.67% | 100% | 100% | 0 |
| 50448 | RS Umum Tadulako Palu | 2 | 2024 | 03-05-2024 | 86.5% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 50449 | RS Hermina Samarinda | 2 | 2024 | 03-10-2024 | 83.5% | 90% | 83.5% | 90% | 88.89% | 4.03% | 88.89% | 100% | 96.92% | 100% | 94.44% | 100% | 0 |
| 50450 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 2 | 2024 | 03-06-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.