Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 50501 | RS Umum Daerah Pendau Tambu Kab Donggala | 2 | 2024 | 03-04-2024 | 89.43% | 72% | 100% | 0% | 100% | 0% | 100% | 100% | 99.41% | 100% | 100% | 0% | 0 |
| 50502 | RS Budi Mulia Bitung | 2 | 2024 | 03-07-2024 | 94.41% | 100% | 94.16% | 100% | 70.57% | 46.15% | 89.17% | 100% | 100% | 60% | 89.84% | 100% | 0 |
| 50503 | RS Umum Daerah Sayang Rakyat | 2 | 2024 | 03-08-2024 | 83.82% | 83% | 99.8% | 100% | 96.99% | 3.23% | 98.11% | 100% | 100% | 83.24% | 100% | 0% | 0 |
| 50504 | RS Mata Provinsi Sulawesi Utara | 2 | 2024 | 04-10-2025 | 0% | 94% | 0% | 0% | 17.8% | 0% | 0% | 0% | 31.4% | 0% | 0% | 0% | 0 |
| 50505 | RS Umum Daerah Kabupaten Sinjai | 2 | 2024 | 03-07-2024 | 93.32% | 99% | 99.39% | 87.5% | 74.21% | 2.7% | 91.72% | 100% | 100% | 84.95% | 91.39% | 100% | 0 |
| 50506 | RS Ibu dan Anak Kasih Fatimah Kotamobagu | 2 | 2024 | 01-01-1970 | 85.58% | 91% | 100% | 100% | 80.67% | 0% | 93.6% | 100% | 91.84% | 86.05% | 93.88% | 100% | 0 |
| 50507 | RS Advent Manado | 2 | 2024 | 03-08-2024 | 99.83% | 99% | 99.85% | 14.29% | 40.89% | 4.48% | 77.41% | 92.86% | 100% | 87.5% | 97.41% | 85% | 0 |
| 50508 | RS Ibu dan Anak Care She | 2 | 2024 | 03-05-2024 | 100% | 100% | 100% | 88.89% | 100% | 0% | 100% | 100% | 97.5% | 100% | 100% | 100% | 0 |
| 50509 | RS Gunung Maria | 2 | 2024 | 03-10-2024 | 82.5% | 100% | 100% | 45.45% | 0% | 2.5% | 85% | 90.7% | 99.07% | 0% | 100% | 100% | 0 |
| 50510 | RS Umum Primaya Hertasning | 2 | 2024 | 03-07-2024 | 100% | 96% | 96.25% | 0% | 100% | 0% | 55.56% | 66.67% | 0% | 0% | 100% | 0% | 0 |
| 50511 | RS Pratama Salutambung | 2 | 2024 | 03-05-2024 | 81% | 100% | 100% | 0% | 61.73% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 50512 | RS Umum Daerah La Mappapenning | 2 | 2024 | 03-08-2024 | 98.58% | 95% | 99.05% | 100% | 78.5% | 0% | 83.17% | 100% | 98.28% | 85.71% | 98.42% | 100% | 0 |
| 50513 | RS Adinda Medical Centre | 2 | 2024 | 03-10-2024 | 99.6% | 93% | 100% | 100% | 89.47% | 7.14% | 90.09% | 100% | 72.94% | 100% | 100% | 0% | 0 |
| 50514 | RS Kelas D Pratama Sailus | 2 | 2024 | 03-01-2024 | 91.11% | 90% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 50515 | RS Mata JEC ORBITA @Makassar | 2 | 2024 | 03-06-2024 | 98.35% | 100% | 92.5% | % | 64.88% | 50% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 50516 | RS PMI Prov. Sultra | 2 | 2024 | 03-05-2024 | 87.04% | 93% | 100% | 0% | 88.24% | 0% | 100% | 0% | 88.83% | 100% | 100% | 100% | 0 |
| 50517 | RS Umum Saparua | 2 | 2024 | 03-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 99.36% | 0% | 100% | 0% | 0 |
| 50518 | RS Umum Daerah Boliyohuto | 2 | 2024 | 03-10-2024 | 94.1% | 100% | 100% | 0% | 61.05% | 0% | 100% | 100% | 94.22% | 75% | 100% | 0% | 0 |
| 50519 | RSUP Dr. Wahidin Sudirohusodo | 2 | 2024 | 03-10-2024 | 78.31% | 99% | 99.54% | 0% | 90.35% | 34.45% | 66.16% | 100% | 96.31% | 100% | 96.9% | 100% | 0 |
| 50520 | RS Umum Daerah Tombulilato | 2 | 2024 | 03-06-2024 | 98.22% | 95% | 98.97% | 0% | 95.92% | 88.89% | 100% | 100% | 97.75% | 78.12% | 93.15% | 87.5% | 0 |
| 50521 | RS Umum Daerah Kabupaten Konawe Kepulauan | 2 | 2024 | 01-01-1970 | 67.42% | 80% | 100% | 0% | 100% | 0% | 56.23% | 100% | 0% | 0% | 100% | 0% | 0 |
| 50522 | RS Umum Dharma Ibu Ternate | 2 | 2024 | 03-09-2024 | 95.83% | 100% | 100% | 0% | 92.81% | 7.79% | 67.58% | 100% | 100% | 60% | 0% | 85.71% | 0 |
| 50523 | RS Umum Pusat Dr. Tadjuddin Chalid Makassar | 2 | 2024 | 03-08-2024 | 86.07% | 92% | 100% | 0% | 92.64% | 2.07% | 83.09% | 100% | 97.54% | 97.22% | 100% | 100% | 0 |
| 50524 | RS Mega Buana Palopo | 2 | 2024 | 03-09-2024 | 86% | 90% | 92.25% | 100% | 81.92% | 12.43% | 81.71% | 100% | 81.94% | 85.71% | 89.77% | 87.5% | 0 |
| 50525 | RS Umum Daerah Andi Makkasau Parepare | 2 | 2024 | 03-07-2024 | 99.89% | 100% | 100% | 100% | 89.13% | 3.12% | 89.48% | 100% | 100% | 100% | 100% | 100% | 0 |
| 50526 | RS Umum Aliyah II | 2 | 2024 | 03-05-2024 | 100% | 100% | 100% | 91.67% | 99.72% | 2.91% | 95.72% | 100% | 99.98% | 95.72% | 90.68% | 100% | 0 |
| 50527 | RS Primaya | 2 | 2024 | 03-09-2024 | 89.81% | 100% | 100% | 0% | 100% | 2.29% | 39.08% | 100% | 95.55% | 100% | 100% | 100% | 0 |
| 50528 | RS Umum Daerah Kabupaten Kolaka Timur | 2 | 2024 | 03-06-2024 | 95.77% | 98% | 97.84% | 0% | 95.45% | 0% | 99.44% | 100% | 91.71% | 0% | 100% | 0% | 0 |
| 50529 | RS Umum Daerah dr. Hasri Ainun Habibie | 2 | 2024 | 03-10-2024 | 85.8% | 93% | 100% | 100% | 94.23% | 0% | 99.43% | 100% | 89.71% | 0% | 100% | 100% | 0 |
| 50530 | RS Islam PKU Muhammadiyah Maluku Utara | 2 | 2024 | 03-10-2024 | 100% | 100% | 80% | 0% | 100% | 0% | 81.77% | 0% | 92.19% | 75% | 0% | 0% | 0 |
| 50531 | RS Islam Faisal | 2 | 2024 | 03-07-2024 | 90% | 95% | 100% | 0% | 100% | 0% | 98.19% | 100% | 98% | 90% | 98.21% | 100% | 0 |
| 50532 | RS Umum Mitra Manakarra | 2 | 2024 | 03-02-2024 | 86% | 84% | 82.41% | 77.11% | 82.22% | 17.26% | 76.33% | 84.98% | 84.58% | 61.21% | 93.1% | 64.29% | 0 |
| 50533 | RS Umum Daerah Weda | 2 | 2024 | 03-10-2024 | 84.51% | 95% | 99.78% | 46.67% | 100% | 50% | 100% | 100% | 78.49% | 100% | 98.25% | 100% | 0 |
| 50534 | RS Umum Daerah Kabupaten Buton Tengah | 2 | 2024 | 03-10-2024 | 90.16% | 99% | 98.98% | 0% | 96.94% | 0% | 80.77% | 50% | 97.87% | 11.11% | 0% | 0% | 0 |
| 50535 | RS Umum Daerah Haji Makassar | 2 | 2024 | 03-09-2024 | 83% | 95% | 100% | 100% | 93.26% | 4.35% | 90.48% | 100% | 99.75% | 95.71% | 100% | 87.5% | 0 |
| 50536 | RS Umum Daerah Bumi Panua | 2 | 2024 | 03-10-2024 | 85.93% | 91% | 100% | 100% | 42.88% | 2.38% | 84.41% | 100% | 80.32% | 86.36% | 100% | 100% | 0 |
| 50537 | RS Grestelina | 2 | 2024 | 03-09-2024 | 72.5% | 84% | 96.98% | 0% | 70.18% | 0.9% | 58.38% | 100% | 96.79% | 0% | 96.62% | 75% | 0 |
| 50538 | RS Tk. IV 07.07.03 Dr. Sumantri | 2 | 2024 | 03-09-2024 | 97.5% | 97% | 100% | 0% | 100% | 2.38% | 61.72% | 100% | 99.7% | 71.43% | 82.76% | 100% | 0 |
| 50539 | RS Umum Daerah Kab. Pulau Morotai | 2 | 2024 | - | 85.83% | 97% | 99% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 50540 | RS Umum Luramay | 2 | 2024 | 03-09-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 0 |
| 50541 | RS Umum Masohi | 2 | 2024 | 03-10-2024 | 89.05% | 97% | 100% | 90.91% | 76.2% | 1.57% | 100% | 100% | 95.48% | 100% | 100% | 100% | 0 |
| 50542 | RS Umum Daerah Dr. H. Chasan Boesoirie Ternate | 2 | 2024 | 03-09-2024 | 70.69% | 80% | 100% | 85.71% | 50.59% | 7.46% | 77.4% | 100% | 86.82% | 33.33% | 100% | 0% | 0 |
| 50543 | RS Fatima Pare-Pare | 2 | 2024 | 03-10-2024 | 90% | 95% | 100% | 0% | 15.88% | 0% | 66.47% | 88.1% | 100% | 50% | 100% | 100% | 0 |
| 50544 | RS Hati Mulia | 2 | 2024 | 03-07-2024 | 86.67% | 99% | 100% | 100% | 41.77% | 0% | 76.36% | 100% | 100% | 91.3% | 46.2% | 0% | 0 |
| 50545 | RS Prima Ternate | 2 | 2024 | 01-01-1970 | 90% | 98% | 100% | 95% | 88% | 20% | 95% | 93% | 92% | 89% | 100% | 100% | 0 |
| 50546 | RS Umum Daerah Maba | 2 | 2024 | 03-10-2024 | 82.5% | 80% | 100% | 0% | 92% | 0% | 100% | 100% | 66% | 80% | 92.59% | 0% | 0 |
| 50547 | RS Bhayangkara Gorontalo | 2 | 2024 | 03-07-2024 | 88% | 100% | 100% | 88.24% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 93.75% | 0 |
| 50548 | RS Ibnu Sina Makassar | 2 | 2024 | 03-06-2024 | 75.06% | 80% | 100% | 100% | 25.45% | 25.17% | 68.89% | 100% | 97.31% | 79.93% | 99.96% | 100% | 0 |
| 50549 | RS Umum Daerah Daya Kota Makassar | 2 | 2024 | 03-06-2024 | 95.87% | 98% | 85.05% | 0% | 46.25% | 0% | 80.5% | 63.64% | 96.85% | 77.78% | 86.94% | 100% | 0 |
| 50550 | RS Hikmah | 2 | 2024 | 03-09-2024 | 92.5% | 100% | 100% | 0% | 97.77% | 10% | 70% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.