Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 50601 | RS Mujaisyah | 2 | 2024 | 03-10-2024 | 89% | 90% | 100% | 0% | 92.35% | 6.67% | 95% | 100% | 98.46% | 100% | 100% | 100% | 0 |
| 50602 | RS Al Fatah | 2 | 2024 | 03-09-2024 | 94% | 94% | 100% | 83.33% | 95.8% | 1.34% | 97.56% | 100% | 98.3% | 89% | 100% | 83.33% | 0 |
| 50603 | RS Ibu dan Anak Malebu Husada | 2 | 2024 | 03-09-2024 | 91.56% | 89% | 100% | 100% | 80.27% | 0% | 82.55% | 100% | 89.81% | 73.53% | 100% | 100% | 0 |
| 50604 | RS Umum Daerah Bula | 2 | 2024 | 03-10-2024 | 99.38% | 96% | 99.26% | 100% | 21.94% | 0% | 96.19% | 100% | 83.8% | 0% | 98% | 0% | 0 |
| 50605 | RS Tk. IV Dr. R. Ismoyo Kendari | 2 | 2024 | 01-01-1970 | 87.5% | 87% | 91.18% | 100% | 100% | 0% | 87.88% | 100% | 92.32% | 100% | 100% | 0% | 0 |
| 50606 | RS Ibu dan Anak Prof. dr. H. M. Farid | 2 | 2024 | 08-08-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 94.15% | 89.39% | 100% | 100% | 0 |
| 50607 | RS Umum Pusat Dr. Johannes Leimena Ambon | 2 | 2024 | 03-10-2024 | 99% | 100% | 100% | 100% | 100% | 2.17% | 83.75% | 100% | 94.39% | 90% | 100% | 100% | 0 |
| 50608 | RS Umum Daerah H.M.Djafar Harun | 2 | 2024 | 03-07-2024 | 89.63% | 99% | 100% | 100% | 95.86% | 0% | 100% | 100% | 88.95% | 0% | 100% | 0% | 0 |
| 50609 | RS Ibu dan Anak Paramount | 2 | 2024 | 03-09-2024 | 92% | 93% | 100% | 100% | 78.6% | 0% | 82.02% | 100% | 98.22% | 66.67% | 100% | 80.26% | 0 |
| 50610 | RS Ibu dan Anak Mifta | 2 | 2024 | 03-08-2024 | 97.17% | 97% | 100% | 100% | 94.83% | 0% | 94.44% | 100% | 100% | 100% | 100% | 100% | 0 |
| 50611 | RS Umum Daerah Tiakur | 2 | 2024 | 03-05-2024 | 92.08% | 88% | 96.15% | 0% | 100% | 100% | 100% | 100% | 98.05% | 80% | 100% | 100% | 0 |
| 50612 | RS Ibu dan Anak Permata Hati | 2 | 2024 | 03-05-2024 | 99.5% | 100% | 100% | 100% | 91.6% | 0% | 32.39% | 100% | 93.76% | 100% | 100% | 100% | 0 |
| 50613 | RS Ibu dan Anak Kartini | 2 | 2024 | 03-10-2024 | 100% | 100% | 100% | 100% | 92.91% | 0% | 92.39% | 100% | 99% | 100% | 100% | 100% | 0 |
| 50614 | RS Otak & Jantung Pertamina Royal Biringkanaya | 2 | 2024 | 03-10-2024 | 95.83% | 100% | 100% | 0% | 99.9% | 7.29% | 92.75% | 100% | 81.74% | 84.21% | 95.9% | 100% | 0 |
| 50615 | RS Siloam Ambon | 2 | 2024 | 03-07-2024 | 93% | 87% | 98.73% | 100% | 41% | 0.45% | 46.82% | 100% | 97.62% | 72.86% | 100% | 89.36% | 0 |
| 50616 | RS Umum Wisata Universitas Indonesia Timur | 2 | 2024 | 03-09-2024 | 70.98% | 55% | 100% | 100% | 74.07% | 0% | 98.71% | 100% | 99.99% | 94.48% | 100% | 83.33% | 0 |
| 50617 | RS Ibu dan Anak Ananda | 2 | 2024 | 02-12-2024 | 98% | 100% | 100% | 100% | 86% | 2% | 84% | 100% | 100% | 100% | 100% | 98% | 0 |
| 50618 | RS Umum Daerah Kabupaten Bombana | 2 | 2024 | 01-01-1970 | 96.67% | 99% | 100% | 100% | 100% | 12% | 95.38% | 100% | 90.11% | 100% | 100% | 100% | 0 |
| 50619 | RS Umum Dr. M. Haulussy Ambon | 2 | 2024 | 03-07-2024 | 65.5% | 73% | 96.17% | % | 61.3% | % | 92.92% | 100% | 93.17% | 82% | 100% | 100% | 0 |
| 50620 | RS Bunda | 2 | 2024 | 03-07-2024 | 100% | 100% | 100% | 100% | 97.5% | 0% | 99.34% | 100% | 97.06% | 98.18% | 100% | 0% | 0 |
| 50621 | RS Hermina Makassar | 2 | 2024 | 03-10-2024 | 98.19% | 100% | 100% | 100% | 69.29% | 3.27% | 64.14% | 100% | 99.98% | 94.64% | 100% | 100% | 0 |
| 50622 | RS Mata Makassar | 2 | 2024 | 03-10-2024 | 92.91% | 100% | 100% | 0% | 96.88% | 5% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 50623 | RSKD Provinsi Maluku | 2 | 2024 | 03-10-2024 | 89.24% | 100% | 100% | 0% | 79.41% | 0% | 99.06% | 100% | 99.73% | 83.33% | 100% | 100% | 0 |
| 50624 | RS Umum Setia Bunda | 2 | 2024 | 03-05-2024 | 76% | 100% | 100% | 100% | 82.35% | 0% | 89.29% | 100% | 100% | 100% | 100% | 100% | 0 |
| 50625 | RS Umum Daerah Konawe Selatan | 2 | 2024 | 03-10-2024 | 100% | 100% | 100% | 100% | 87.16% | 0% | 82.14% | 100% | 100% | 0% | 100% | 100% | 0 |
| 50626 | RSU Cahaya Medika Makassar | 2 | 2024 | 08-08-2024 | 98% | 99% | 100% | 100% | 97.27% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 50627 | RS Benyamin Guluh Kolaka | 2 | 2024 | 03-09-2024 | 89.09% | 94% | 99.84% | 100% | 63.84% | 0% | 94.76% | 100% | 94.46% | 96.77% | 98.73% | 100% | 0 |
| 50628 | RS TNI AL dr. FX. Soehardjo | 2 | 2024 | 03-10-2024 | 98.5% | 99% | 100% | 0% | 97.14% | 0% | 97.89% | 100% | 97.14% | 98% | 98% | 96% | 0 |
| 50629 | RS Ibu dan Anak Siti Khadidjah | 2 | 2024 | 01-01-1970 | 86.62% | 86% | 100% | 100% | 95.38% | 0% | 93.77% | 100% | 99.1% | 100% | 100% | 100% | 0 |
| 50630 | RS Sumber Hidup GPM | 2 | 2024 | 03-06-2024 | 87.5% | 93% | 93.33% | 0% | 76.67% | 0% | 76.67% | 93.33% | 80% | 0% | 100% | 100% | 0 |
| 50631 | RS Umum Daerah Kabupaten Buton Utara | 2 | 2024 | 03-10-2024 | 90% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 84.29% | 100% | 100% | 0% | 0 |
| 50632 | RS Khusus Gigi dan Mulut Universitas Hasanuddin | 2 | 2024 | 08-07-2024 | 9.5% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 100% | 0 |
| 50633 | RS Gigi dan Mulut Ladokgi TNI AL Yos Sudarso | 2 | 2024 | 03-08-2024 | 70.33% | 86% | 90% | 0% | 90.2% | 0% | 0% | 0% | 100% | 80% | 0% | 88.89% | 0 |
| 50634 | RS Dokter Palemmai Tandi | 2 | 2024 | 03-10-2024 | 92.5% | 90% | 76.99% | 100% | 80.14% | 0% | 100% | 100% | 89.81% | 100% | 100% | 0% | 0 |
| 50635 | RS AT Medika | 2 | 2024 | 03-07-2024 | 90% | 90% | 100% | 100% | 63.85% | 0.89% | 70.08% | 100% | 98.98% | 0% | 100% | 0% | 0 |
| 50636 | RS Antam Nikel Pomalaa | 2 | 2024 | 03-09-2024 | 98.02% | 98% | 100% | 0% | 100% | 12.5% | 100% | 100% | 88.52% | 100% | 100% | 100% | 0 |
| 50637 | RS Tk. II Prof. dr. J. A. Latumeten | 2 | 2024 | 03-08-2024 | 79% | 83% | 84% | 80% | 80% | 5% | 80% | 100% | 78.33% | 0% | 91.67% | 100% | 0 |
| 50638 | RS Umum Daerah Hajjah Andi Depu | 2 | 2024 | 03-06-2024 | 85% | 88% | 97.75% | 100% | 73.46% | 0% | 92.78% | 96.19% | 93.43% | 89.01% | 99.95% | 88% | 0 |
| 50639 | RS Politeknik Ilmu Pelayaran (PIP) Makassar | 2 | 2024 | 03-10-2024 | 87.85% | 85% | 0% | 0% | 90% | 0% | 83.33% | 0% | 68.25% | 0% | 0% | 0% | 0 |
| 50640 | RS Siloam Makassar | 2 | 2024 | 03-08-2024 | 100% | 100% | 100% | 100% | 51.54% | 7.69% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 50641 | RS Umum Daerah Kab.Konawe Utara | 2 | 2024 | 05-10-2024 | 89.48% | 97% | 99.98% | 100% | 100% | 0% | 100% | 100% | 98.74% | 100% | 93.88% | 0% | 0 |
| 50642 | RS Umum Daerah Wonomulyo | 2 | 2024 | 03-10-2024 | 84% | 84% | 100% | 0% | 80.27% | 0% | 73.33% | 100% | 100% | 0% | 100% | 100% | 0 |
| 50643 | RS Umum Daerah dr. Salim Alkatiri | 2 | 2024 | 03-10-2024 | 76.1% | 87% | 99.37% | 100% | 94.92% | 0% | 92.31% | 100% | 77.34% | 100% | 97.48% | 0% | 0 |
| 50644 | RS Umum Daerah Jailolo | 2 | 2024 | 03-10-2024 | 78.64% | 84% | 96.3% | 50% | 48.3% | 0% | 48.65% | 100% | 64.14% | 100% | 99.49% | 100% | 0 |
| 50645 | RS Umum Daerah Cendrawasih Dobo | 2 | 2024 | 03-09-2024 | 87% | 96% | 100% | 66.67% | 96.89% | 93.33% | 100% | 100% | 96.86% | 96.67% | 100% | 100% | 0 |
| 50646 | RS Umum Daerah Sawerigading | 2 | 2024 | 03-10-2024 | 98.13% | 96% | 100% | 75% | 97.33% | 1.69% | 96.97% | 100% | 99.75% | 0% | 100% | 100% | 0 |
| 50647 | RS Islam Gigi dan Mulut FKG-UMI | 2 | 2024 | 03-08-2024 | 88.26% | 100% | 100% | % | 100% | % | 0% | 100% | 100% | 100% | 0% | 0% | 0 |
| 50648 | RS Umum Daerah Kota Tidore Kepulauan | 2 | 2024 | 03-10-2024 | 95.83% | 95% | 100% | 0% | 9.68% | 2.44% | 97.19% | 100% | 94.98% | 96.3% | 100% | 0% | 0 |
| 50649 | RS Umum Daerah Toto Kabila | 2 | 2024 | 03-02-2024 | 93% | 98% | 98.62% | 100% | 100% | 1.04% | 83.21% | 76.92% | 89.24% | 100% | 96.93% | 100% | 0 |
| 50650 | RS Umum Daerah dr. Zainal Umar Sidiki | 2 | 2024 | 03-08-2024 | 80% | 97% | 100% | 100% | 95.26% | 8.7% | 99.02% | 100% | 99.94% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.