Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 52001 | RS Umum Daerah Kota Malang | 3 | 2024 | 04-07-2024 | 79.51% | 94% | 100% | 0% | 93.69% | 3.49% | 98.53% | 100% | 88.73% | 88.89% | 98.09% | 100% | 0 |
| 52002 | RS Ibu dan Anak Galeri Candra Malang | 3 | 2024 | 04-10-2024 | 82.4% | 80% | 91.04% | 100% | 61.38% | 0% | 78.79% | 86.67% | 86.49% | 93.08% | 80.11% | 100% | 0 |
| 52003 | RS Umum Daerah Syarifah Ambami Rato Ebu | 3 | 2024 | 04-06-2024 | 85.33% | 99% | 96.73% | 60% | 80.07% | 1.61% | 81.81% | 100% | 93.22% | 81.08% | 97.41% | 100% | 0 |
| 52004 | RS Islam Aisyiyah Nganjuk | 3 | 2024 | 04-09-2024 | 95.53% | 94% | 100% | 92% | 36.83% | 0% | 87.43% | 100% | 100% | 100% | 100% | 100% | 0 |
| 52005 | RS Eka Husada | 3 | 2024 | 04-05-2024 | 87.39% | 100% | 100% | 100% | 70.96% | 0.66% | 63.47% | 51.49% | 84.99% | 81.01% | 100% | 100% | 0 |
| 52006 | RS Umum Daerah Dr. Soeroto Ngawi | 3 | 2024 | 04-09-2024 | 87.5% | 89% | 93.75% | 100% | 75% | 12.28% | 73.44% | 99.52% | 85.47% | 58.18% | 88.28% | 100% | 0 |
| 52007 | RS Muslimat NU Muna Anggita Bojonegoro | 3 | 2024 | 04-03-2024 | 90% | 90% | 100% | 0% | 91.46% | 0% | 91.09% | 100% | 95.56% | 91.43% | 100% | 100% | 0 |
| 52008 | RS Umum Ibnu Sina Bojonegoro | 3 | 2024 | 04-04-2024 | 100% | 100% | 98.5% | % | 0% | % | 0% | 95% | 97% | 96% | 92% | 100% | 0 |
| 52009 | RS William Booth Surabaya | 3 | 2024 | 04-04-2024 | 91.81% | 99% | 99.32% | 0% | 87.31% | 1.56% | 82.84% | 100% | 100% | 0% | 100% | 100% | 0 |
| 52010 | RS Ibu dan Anak Melati Magetan | 3 | 2024 | 04-08-2024 | 96% | 100% | 100% | 87.5% | 88.83% | 0% | 92.5% | 100% | 84.2% | 93.33% | 100% | 100% | 0 |
| 52011 | RS Umum Daerah dr. Mohammad Zyn Kab. Sampang | 3 | 2024 | - | 75% | 92% | 97.83% | 100% | 97.81% | 1.94% | 100% | 100% | 100% | 90.91% | 96.25% | 100% | 0 |
| 52012 | RS Umum Adi Husada Kapasari | 3 | 2024 | 04-09-2024 | 89.38% | 98% | 100% | % | 66.32% | 0% | 84.63% | 100% | 99.98% | 87.11% | 100% | 100% | 0 |
| 52013 | RS Ibu dan Anak Refa husada | 3 | 2024 | 04-09-2024 | 95% | 95% | 100% | % | 93.87% | % | 100% | 100% | 88.89% | 100% | 100% | 90.91% | 0 |
| 52014 | RS Umum Daerah Sumberrejo | 3 | 2024 | 04-09-2024 | 95.59% | 100% | 100% | 100% | 92.73% | 0.6% | 100% | 100% | 94.37% | 96.97% | 100% | 100% | 0 |
| 52015 | RSPAL dr. Ramelan | 3 | 2024 | 04-10-2024 | 97.78% | 100% | 100% | 0% | 53.72% | 16.57% | 75.27% | 91.73% | 99.65% | 75% | 100% | 100% | 0 |
| 52016 | RS Umum At-Tin Husada | 3 | 2024 | 04-06-2024 | 100% | 100% | 100% | 82.35% | 100% | 4.35% | 84.59% | 57.69% | 88.82% | 66.67% | 100% | 100% | 0 |
| 52017 | RS Khusus Bedah Al Ishaqiy | 3 | 2024 | 07-04-2024 | 90% | 90% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 52018 | RS Daerah Ketapang | 3 | 2024 | 04-11-2024 | 92.5% | 95% | 98.37% | 100% | 79.08% | 0% | 80.11% | 96.9% | 92.97% | 83.72% | 100% | 100% | 0 |
| 52019 | RS Umum Daerah Dr. H. Slamet Martodirdjo Pamekasan | 3 | 2024 | 04-06-2024 | 99.8% | 100% | 99.89% | 87.5% | 82.43% | 1.27% | 95.54% | 100% | 100% | 88.09% | 99.8% | 99.22% | 0 |
| 52020 | RS Umum Dungus | 3 | 2024 | 04-06-2024 | 88.04% | 100% | 100% | 0% | 85.1% | 0% | 96.39% | 100% | 100% | 82% | 100% | 100% | 0 |
| 52021 | RS Ibu Dan Anak Hikmah Sawi | 3 | 2024 | 07-04-2024 | 90% | 90% | 100% | 100% | 93.6% | 0% | 87.5% | 100% | 95.24% | 68.63% | 100% | 0% | 0 |
| 52022 | RS umum Daerah Padangan | 3 | 2024 | 04-05-2024 | 96.88% | 97% | 97.89% | 0% | 53.29% | 0% | 87% | 100% | 83.59% | 99.07% | 97.25% | 100% | 0 |
| 52023 | RS Bantuan 05.08.04 Lawang | 3 | 2024 | 04-08-2024 | 85% | 88% | 99.62% | 100% | 88.83% | 0% | 66.29% | 100% | 85.68% | 87.84% | 95.82% | 90% | 0 |
| 52024 | RS Umum Aisyiyah Bojonegoro | 3 | 2024 | 04-08-2024 | 91.48% | 95% | 100% | 100% | 72.78% | 1.01% | 84.08% | 98.6% | 99.46% | 74.43% | 100% | 100% | 0 |
| 52025 | RS Ibu dan Anak Khodijah | 3 | 2024 | 04-10-2024 | 96.34% | 100% | 100% | 100% | 100% | 11.11% | 94.29% | 100% | 100% | 100% | 100% | 100% | 0 |
| 52026 | RS Katolik St. Vincentius a Paulo | 3 | 2024 | 04-08-2024 | 92.7% | 100% | 100% | 100% | 90.3% | 9.26% | 88.57% | 100% | 98.97% | 100% | 100% | 100% | 0 |
| 52027 | RS Ibu dan Anak Aisyiyah | 3 | 2024 | 04-07-2024 | 86% | 100% | 100% | 0% | 97.18% | 0% | 100% | 100% | 100% | 93.94% | 100% | 0% | 0 |
| 52028 | RS Umum Widodo | 3 | 2024 | 04-09-2024 | 93.06% | 75% | 100% | 66.67% | 64.66% | 4.09% | 42.86% | 80.22% | 83.31% | 74.67% | 96.88% | 0% | 0 |
| 52029 | RS Umum Persada Hospital | 3 | 2024 | 04-10-2024 | 89.09% | 93% | 98.8% | 100% | 77.45% | 0% | 83.16% | 100% | 97.07% | 49.4% | 100% | 100% | 0 |
| 52030 | RS Umum Muhamadiyah Sumberejo | 3 | 2024 | 04-06-2024 | 84.21% | 95% | 100% | 80% | 92.23% | 0% | 68.84% | 100% | 93.75% | 85.19% | 100% | 100% | 0 |
| 52031 | RS Umum Anna Medika Madura | 3 | 2024 | 04-09-2024 | 69.09% | 51% | 100% | 100% | 58.54% | 0% | 38.97% | 100% | 93.3% | 16.67% | 70.97% | 0% | 0 |
| 52032 | RS Bhayangkara Wahyu Tutuko Bojonegoro | 3 | 2024 | 04-09-2024 | 84.39% | 96% | 100% | 100% | 95.93% | 0% | 93.16% | 100% | 83.74% | 90% | 100% | 100% | 0 |
| 52033 | RS Umum Daerah Dr. Soetomo | 3 | 2024 | 04-06-2024 | 87.56% | 99% | 99.89% | 100% | 76.6% | 3.6% | 85.9% | 100% | 98.26% | 93.29% | 99.3% | 100% | 0 |
| 52034 | RS Ibu dan Anak Mukti Husada | 3 | 2024 | 04-09-2024 | 97.5% | 92% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 96% | 0 |
| 52035 | RS Ibu dan Anak Melati Husada | 3 | 2024 | 04-09-2024 | 100% | 100% | 100% | 100% | 95.24% | 1.43% | 92.86% | 100% | 100% | 100% | 100% | 100% | 0 |
| 52036 | RS Umum Mabarrot MWC NU | 3 | 2024 | 04-09-2024 | 89.72% | 96% | 100% | 100% | 94.53% | 0% | 19.2% | 45.83% | 92.19% | 100% | 100% | 100% | 0 |
| 52037 | RS Islam Nashrul Ummah | 3 | 2024 | 04-09-2024 | 93.51% | 93% | 100% | 0% | 100% | 0% | 97.59% | 100% | 99.62% | 92.31% | 100% | 94.44% | 0 |
| 52038 | RS Umum Muhammadiyah Lamongan | 3 | 2024 | 04-09-2024 | 92.81% | 98% | 99.54% | 0% | 97.99% | 0% | 83.09% | 100% | 99.93% | 87.06% | 100% | 100% | 0 |
| 52039 | RS Umum Santa Clara | 3 | 2024 | 04-08-2024 | 89.88% | 95% | 100% | 0% | 95.05% | 3.57% | 74.2% | 0% | 93.52% | 0% | 100% | 100% | 0 |
| 52040 | RS Umum Daerah dr. Sayidiman Magetan | 3 | 2024 | 04-05-2024 | 90.69% | 93% | 99.99% | 83.33% | 75.28% | 2.54% | 97.1% | 96.65% | 100% | 94.64% | 100% | 100% | 0 |
| 52041 | RS Muhammadiyah Gresik | 3 | 2024 | 04-08-2024 | 96.88% | 100% | 100% | 80% | 94.24% | 0.51% | 65.98% | 100% | 100% | 100% | 89.85% | 100% | 0 |
| 52042 | RS Denisa | 3 | 2024 | 04-05-2024 | 91% | 94% | 100% | 100% | 93.1% | 0% | 86.88% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 52043 | RS Bedah Mitra Sehat | 3 | 2024 | 04-01-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 52044 | RS Umum Daerah Dr. Soedono Madiun | 3 | 2024 | 04-05-2024 | 85.62% | 100% | 100% | 100% | 88.65% | 5.07% | 85.59% | 95.87% | 91.61% | 100% | 100% | 100% | 0 |
| 52045 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 3 | 2024 | 04-06-2024 | 89.43% | 90% | 100% | 100% | 99.58% | 1.22% | 80.62% | 92.82% | 92.18% | 100% | 100% | 100% | 0 |
| 52046 | RS Petrokimia Gresik | 3 | 2024 | 04-02-2024 | 100% | 100% | 100% | 100% | 99.04% | 0% | 89.06% | 100% | 99.92% | 89.41% | 100% | 100% | 0 |
| 52047 | RS Abdurrahman Syamsuri (Arsy) | 3 | 2024 | 04-05-2024 | 83% | 100% | 100% | 100% | 66.67% | 0% | 85.71% | 100% | 83.23% | 60% | 100% | 100% | 0 |
| 52048 | RS Semen Gresik | 3 | 2024 | 04-06-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 88% | 100% | 77.29% | 89.92% | 100% | 100% | 0 |
| 52049 | RS Umum dr. Suyudi | 3 | 2024 | 04-09-2024 | 87.46% | 100% | 100% | 100% | 94.5% | 1.3% | 98.5% | 100% | 92.5% | 94.44% | 100% | 93.75% | 0 |
| 52050 | RS Umum Daerah Waru Pamekasan | 3 | 2024 | 01-01-1970 | 0% | 0% | 100% | 0% | 0% | 0% | 62.72% | 100% | 100% | 0% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.