Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 51901 | RS Ibu dan Anak Tiara | 3 | 2024 | 01-01-1970 | 87.5% | 97% | 97.14% | 0% | 82.77% | % | 57.14% | 100% | 99.94% | 90% | 100% | 100% | 0 |
| 51902 | RS Soemitro Lanud Moeljono Surabaya | 3 | 2024 | 04-04-2024 | 88% | 88% | 94.34% | 100% | 97.28% | 0% | 43.08% | 100% | 0% | 52.38% | 94.34% | 60% | 0 |
| 51903 | RS Marinir Ewa Pangalila Gunungsari | 3 | 2024 | 04-06-2024 | 91.89% | 93% | 100% | % | 94.9% | 0% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 51904 | RS Umum Daerah Balaraja | 3 | 2024 | 04-05-2024 | 80.09% | 97% | 94.2% | 100% | 54.63% | 0.35% | 91.67% | 100% | 85.26% | 79.5% | 100% | 100% | 0 |
| 51905 | RS St. Carolus Summarecon Serpong | 3 | 2024 | 04-05-2024 | 97.17% | 100% | 100% | 0% | 95.6% | 0% | 83.25% | 100% | 11.42% | 94.29% | 93.02% | 100% | 0 |
| 51906 | RS Ibu dan Anak Pratiwi | 3 | 2024 | 04-06-2024 | 83% | 95% | 95% | 100% | 93.77% | 0% | 98.67% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 51907 | RS Suci Paramita | 3 | 2024 | 04-05-2024 | 85% | 100% | 100% | 100% | 79.93% | 0% | 97.56% | 100% | 97.92% | 95.24% | 100% | 0% | 0 |
| 51908 | RS Mayapada | 3 | 2024 | 04-08-2024 | 93.82% | 99% | 100% | 100% | 88.91% | 25.41% | 67.74% | 100% | 98.44% | 0% | 100% | 100% | 0 |
| 51909 | Metro Hospitals Cikupa | 3 | 2024 | 04-10-2024 | 99.32% | 92% | 100% | 0% | 83.83% | 100% | 51.54% | 100% | 98.9% | 93.1% | 100% | 100% | 0 |
| 51910 | RS EMC Alam Sutera | 3 | 2024 | 04-09-2024 | 85.83% | 100% | 100% | % | 59.57% | 23.96% | 67.24% | 99.42% | 99.92% | 100% | 97.56% | 100% | 0 |
| 51911 | RS Siloam Hospitals Lippo Village | 3 | 2024 | 04-09-2024 | 94.47% | 100% | 96.68% | 100% | 71.96% | 4.33% | 76.73% | 95.25% | 100% | 100% | 96.95% | 96.63% | 0 |
| 51912 | RS Bethsaida | 3 | 2024 | 04-08-2024 | 86.41% | 100% | 100% | 0% | 97.18% | 0% | 95% | 100% | 99.99% | 96% | 100% | 100% | 0 |
| 51913 | RS Alinda Husada | 3 | 2024 | 04-08-2024 | 99.25% | 100% | 89.84% | 80% | 85.94% | 1.56% | 87.5% | 100% | 89.06% | 93.75% | 100% | 100% | 0 |
| 51914 | RS Ibu dan Anak Karunia Bunda | 3 | 2024 | 03-11-2024 | 87.26% | 82% | 92.86% | 100% | 90.75% | 4.17% | 79.69% | 100% | 75.8% | 75% | 100% | 100% | 0 |
| 51915 | RS Umum Daerah Kota Cilegon | 3 | 2024 | 04-07-2024 | 86.62% | 100% | 93.45% | 0% | 67.19% | 3.31% | 69% | 99.03% | 90.77% | 80.65% | 99.62% | 100% | 0 |
| 51916 | RS SHL | 3 | 2024 | 04-09-2024 | 96.8% | 93% | 89.63% | 100% | 87.59% | 75% | 80.7% | 93.33% | 91.58% | 66.67% | 91.3% | 100% | 0 |
| 51917 | RS Umum Islam Surabaya Jemursari | 3 | 2024 | 04-06-2024 | 96.06% | 100% | 100% | 66.67% | 89.9% | 4.66% | 88.44% | 100% | 87.75% | 100% | 100% | 100% | 0 |
| 51918 | RS Umum Daerah Dr. Adjidarmo | 3 | 2024 | 04-04-2024 | 86.96% | 89% | 99.78% | 84.62% | 35.8% | 0% | 98.12% | 93.29% | 91.14% | 88.46% | 99.88% | 100% | 0 |
| 51919 | RS Mitra Keluarga Kenjeran | 3 | 2024 | 04-09-2024 | 100% | 100% | 100% | 100% | 80.52% | 4.44% | 93.97% | 100% | 100% | 0% | 100% | 100% | 0 |
| 51920 | RS Kartini | 3 | 2024 | 04-05-2024 | 84.5% | 83% | 82.18% | 98.21% | 82.02% | 1.25% | 80.32% | 100% | 100% | 79% | 100% | 100% | 0 |
| 51921 | RS Krakatau Medika | 3 | 2024 | 04-09-2024 | 94% | 100% | 100% | 0% | 97.45% | 0% | 74.64% | 100% | 98.23% | 75% | 100% | 100% | 0 |
| 51922 | RS Mandaya Royal Puri | 3 | 2024 | 04-09-2024 | 89.91% | 94% | 81.67% | 100% | 98.27% | 16.33% | 78.93% | 94.04% | 99.98% | 100% | 100% | 100% | 0 |
| 51923 | RS Misi Lebak | 3 | 2024 | 04-08-2024 | 96% | 100% | 98.95% | 100% | 77.46% | 0% | 42.48% | 100% | 100% | 92.69% | 100% | 100% | 0 |
| 51924 | RS Ibu dan Anak Bunda Sejahtera | 3 | 2024 | 04-05-2024 | 98.76% | 100% | 100% | 0% | 82.59% | 0% | 50.33% | 100% | 98.87% | 96.67% | 100% | 100% | 0 |
| 51925 | RS Ibu dan Anak Bina Medika | 3 | 2024 | 04-04-2024 | 94.22% | 100% | 100% | 100% | 71.65% | 0% | 67.09% | 100% | 100% | 100% | 100% | 100% | 0 |
| 51926 | RS Umum Bhakti Asih | 3 | 2024 | 04-08-2024 | 95.25% | 98% | 99.92% | 97.98% | 68.62% | 0.75% | 42.4% | 96.69% | 99.93% | 26% | 99.46% | 91.3% | 0 |
| 51927 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 3 | 2024 | 04-04-2024 | 98.29% | 100% | 100% | 100% | 84.91% | 1.85% | 75.78% | 100% | 90.91% | 100% | 100% | 100% | 0 |
| 51928 | RS Umum Daerah Malingping | 3 | 2024 | 05-03-2024 | 89.59% | 98% | 98.86% | 100% | 44.57% | 6.41% | 82.41% | 100% | 85.08% | 100% | 100% | 100% | 0 |
| 51929 | RS Umum Daerah Kabupaten Tangerang | 3 | 2024 | 04-05-2024 | 94% | 100% | 99.5% | 94.87% | 62.5% | 7.64% | 92.61% | 98.82% | 76.27% | 96.67% | 95.77% | 100% | 0 |
| 51930 | RS Ibu dan Anak Mutiara Bunda | 3 | 2024 | 04-04-2024 | 89% | 100% | 100% | 0% | 88.89% | 0% | 94.81% | 100% | 82.51% | 90% | 100% | 100% | 0 |
| 51931 | RS EMC Tangerang | 3 | 2024 | 04-08-2024 | 90.64% | 98% | 99.73% | 0% | 86.36% | 1.24% | 88.61% | 100% | 97.94% | 93.33% | 99.58% | 100% | 0 |
| 51932 | RS Permata Hati | 3 | 2024 | 01-01-1970 | 95.5% | 88% | 100% | 0% | 83.36% | 0% | 91.32% | 100% | 94.49% | 85% | 100% | 0% | 0 |
| 51933 | RS Qadr | 3 | 2024 | 04-05-2024 | 90.09% | 100% | 100% | 100% | 81.94% | 4.42% | 58.81% | 100% | 99.07% | 57.14% | 100% | 100% | 0 |
| 51934 | RS Mata Undaan | 3 | 2024 | 04-08-2024 | 89.83% | 100% | 100% | % | 96.08% | 0% | 100% | 100% | 100% | 92.02% | 100% | 100% | 0 |
| 51935 | RS Umum Daerah Bhakti Dharma Husada | 3 | 2024 | 04-08-2024 | 82.12% | 98% | 100% | % | 96.43% | 0% | 97.95% | 100% | 99.91% | 91.67% | 100% | 100% | 0 |
| 51936 | RS Syarif Hidayatullah | 3 | 2024 | 04-12-2024 | 96.9% | 98% | 100% | 100% | 71.54% | 16.67% | 57.14% | 100% | 77.69% | 93.93% | 100% | 100% | 0 |
| 51937 | RS Mitra Keluarga Gading Serpong | 3 | 2024 | 04-08-2024 | 99.69% | 100% | 100% | 0% | 82.1% | 0% | 95.03% | 100% | 100% | 100% | 100% | 100% | 0 |
| 51938 | RS Umum Daerah dr. Drajat Prawiranegara | 3 | 2024 | 04-07-2024 | 93.4% | 94% | 99.75% | 100% | 75.05% | 6.32% | 87.97% | 78.38% | 96.68% | 83.76% | 100% | 100% | 0 |
| 51939 | RS Benggala | 3 | 2024 | 04-09-2024 | 92.06% | 96% | 100% | 0% | 67.14% | 0% | 51.95% | 100% | 57.35% | 71.32% | 100% | 0% | 0 |
| 51940 | RS Sari Asih Serang | 3 | 2024 | 01-01-1970 | 100% | 97% | 99.97% | 95.24% | 100% | 4.81% | 79.83% | 100% | 100% | 93.12% | 92.91% | 49.79% | 0 |
| 51941 | RS Islam Darus Syifa | 3 | 2024 | 04-08-2024 | 85.5% | 100% | 100% | 0% | 100% | 0.56% | 76.18% | 100% | 100% | 84% | 100% | 100% | 0 |
| 51942 | RS Ibu dan Anak Lombok Dua Dua | 3 | 2024 | 04-05-2024 | 100% | 100% | 100% | 100% | 88.1% | 0% | 83.62% | 100% | 100% | 91.38% | 100% | 100% | 0 |
| 51943 | RS Onkologi | 3 | 2024 | 04-08-2024 | 88.96% | 100% | 100% | 0% | 24.19% | 0% | 95.45% | 100% | 99.69% | 100% | 100% | 100% | 0 |
| 51944 | RS Umum Primaya Pasar Kemis | 3 | 2024 | 04-08-2024 | 95.3% | 97% | 98.04% | 0% | 81.99% | 3.21% | 63.52% | 80.43% | 100% | 79.62% | 99.67% | 100% | 0 |
| 51945 | RS Tonggak Husada | 3 | 2024 | 04-05-2024 | 99.5% | 98% | 100% | 0% | 91.47% | 0% | 31.96% | 100% | 99.78% | 100% | 46.15% | 100% | 0 |
| 51946 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 3 | 2024 | 04-08-2024 | 93.55% | 88% | 99.98% | 91.67% | 99.97% | 0% | 99.06% | 100% | 62.84% | 72.58% | 94.74% | 100% | 0 |
| 51947 | RS Budiasih | 3 | 2024 | 04-10-2024 | 92.2% | 98% | 100% | 100% | 100% | 0% | 90.69% | 100% | 98% | 100% | 97.5% | 100% | 0 |
| 51948 | RS National Hospital | 3 | 2024 | 04-03-2024 | 83.53% | 87% | 98.81% | 100% | 79.91% | 4.2% | 78.59% | 100% | 100% | 100% | 91.98% | 100% | 0 |
| 51949 | RS Umum Daerah Husada Prima | 3 | 2024 | 04-08-2024 | 97.5% | 100% | 100% | 100% | 93.39% | 0.98% | 98.79% | 100% | 87.56% | 95.05% | 100% | 100% | 0 |
| 51950 | RS Sari Asih Sangiang | 3 | 2024 | 01-01-1970 | 89% | 97% | 100% | 87.5% | 78.92% | 5.77% | 82.18% | 96.43% | 99.5% | 84.67% | 82.74% | 96.43% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.