Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 51801 | RS Umum Sumbawa Besar | 3 | 2024 | 04-05-2024 | 92.06% | 90% | 99.43% | 100% | 77.44% | 100% | 99.57% | 100% | 100% | 100% | 99.7% | 100% | 0 |
| 51802 | RS Mamami | 3 | 2024 | 04-08-2024 | 91% | 83% | 86.67% | 66.67% | 80% | 7.14% | 80% | 100% | 94.56% | 80% | 80% | 100% | 0 |
| 51803 | RS Ibu dan Anak Tresna | 3 | 2024 | 04-09-2024 | 90% | 92% | 99.17% | 100% | 94.4% | 0% | 100% | 0% | 79.56% | 80% | 100% | 0% | 0 |
| 51804 | RS Umum Bunda Pembantu Abadi Naob | 3 | 2024 | 11-10-2024 | 92.5% | 100% | 100% | 0% | 100% | 0% | 94.74% | 100% | 95.88% | 100% | 100% | 0% | 0 |
| 51805 | RS Kartini | 3 | 2024 | 04-06-2024 | 97.4% | 100% | 100% | 100% | 88.93% | 0.85% | 70.48% | 100% | 100% | 0% | 100% | 100% | 0 |
| 51806 | RS Umum Daerah Kefamenanu | 3 | 2024 | 04-10-2024 | 84.21% | 87% | 98.3% | 100% | 98.11% | 0% | 91.55% | 100% | 82.11% | 0% | 100% | 100% | 0 |
| 51807 | RS Umum Daerah Patuh Karya | 3 | 2024 | 04-10-2024 | 78.21% | 85% | 100% | 100% | 62.78% | 0% | 100% | 100% | 94.73% | 100% | 100% | 100% | 0 |
| 51808 | RS Mata Nusa Tenggara Barat | 3 | 2024 | 04-10-2024 | 89.5% | 75% | 83.58% | % | 86.76% | 0% | 100% | 100% | 85.33% | 100% | 100% | 100% | 0 |
| 51809 | RS Umum Muder Ignacia | 3 | 2024 | 04-10-2024 | 99.5% | 91% | 100% | 0% | 100% | 0% | 46.67% | 0% | 100% | 100% | 100% | 0% | 0 |
| 51810 | Siloam Hospitals Mataram | 3 | 2024 | 04-09-2024 | 91.35% | 100% | 100% | 0% | 56.45% | 0% | 90.02% | 100% | 100% | 100% | 100% | 100% | 0 |
| 51811 | RS Surya Medika PKU Muhammadiyah Sumbawa | 3 | 2024 | 04-09-2024 | 98.59% | 100% | 100% | 100% | 87.76% | 0% | 95.45% | 100% | 89.33% | 85.11% | 100% | 100% | 0 |
| 51812 | RS Umum Daerah Komodo | 3 | 2024 | 04-10-2024 | 50.5% | 88% | 83.67% | 50% | 73.15% | 31.31% | 100% | 100% | 99.92% | 0% | 60% | 0% | 0 |
| 51813 | RS Umum Santo Yoseph Labuan bajo | 3 | 2024 | 04-06-2024 | 97.81% | 94% | 98.44% | 0% | 100% | 0% | 100% | 100% | 87.32% | 100% | 100% | 100% | 0 |
| 51814 | RS Umum Kab. Lombok Utara | 3 | 2024 | 04-06-2024 | 87.5% | 90% | 90% | 0% | 86% | 0% | 91% | 100% | 97% | 73.33% | 86.67% | 100% | 0 |
| 51815 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 3 | 2024 | 04-09-2024 | 91.21% | 99% | 100% | 72.22% | 100% | 0% | 100% | 100% | 99.96% | 100% | 100% | 0% | 0 |
| 51816 | RS Umum Daerah Ruteng | 3 | 2024 | - | 80.13% | 90% | 97.57% | 88.89% | 12.09% | 0.93% | 100% | 64.29% | 100% | 68.76% | 92.5% | 100% | 0 |
| 51817 | RS Umum Daerah Provinsi NTB | 3 | 2024 | 04-08-2024 | 91.37% | 100% | 100% | 75% | 83.2% | 1.89% | 98.93% | 95.81% | 90.5% | 83.53% | 97.62% | 100% | 0 |
| 51818 | RS Umum Daerah Waibakul | 3 | 2024 | 04-10-2024 | 88.53% | 94% | 97.33% | 0% | 58.54% | 0% | 96.42% | 100% | 87.4% | 100% | 100% | 80% | 0 |
| 51819 | RS Umum Bajawa | 3 | 2024 | 04-10-2024 | 85.37% | 95% | 100% | 100% | 42.62% | 15.28% | 92.95% | 100% | 98.27% | 100% | 99.26% | 88% | 0 |
| 51820 | RS dr. Agung | 3 | 2024 | 01-01-1970 | 86.5% | 92% | 100% | 93.33% | 86.5% | 1.54% | 89.33% | 100% | 83.33% | 88% | 100% | 100% | 0 |
| 51821 | RS TNI AL Lantamal VII Kupang | 3 | 2024 | 04-09-2024 | 90.5% | 100% | 90% | % | 90% | % | 86.67% | 100% | 87.5% | 90% | 80% | 100% | 0 |
| 51822 | RS Islam Siti Hajar | 3 | 2024 | 04-05-2024 | 86% | 86% | 100% | 100% | 88.85% | 0.82% | 87.18% | 100% | 93.92% | 86.4% | 100% | 0% | 0 |
| 51823 | RS Umum Daerah Reda Bolo | 3 | 2024 | 01-01-1970 | 80% | 100% | 79.38% | 0% | 92.37% | 0% | 63.45% | 100% | 72.22% | 100% | 0% | 0% | 0 |
| 51824 | RS Umum Khatolik Saint Antonius Ampenan | 3 | 2024 | 04-05-2024 | 80.57% | 89% | 100% | % | 95.49% | 0% | 67.03% | 100% | 96.18% | 66.67% | 100% | 100% | 0 |
| 51825 | RS PKU Muhammadiyah Bima | 3 | 2024 | 04-09-2024 | 81.6% | 68% | 100% | 0% | 100% | 5.56% | 89.58% | 100% | 89.03% | 96.67% | 100% | 100% | 0 |
| 51826 | RS St Elizabeth Lela | 3 | 2024 | - | 94.2% | 97% | 97.21% | 0% | 80.51% | 2.78% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 51827 | RS Jiwa Mutiara Sukma | 3 | 2024 | 04-10-2024 | 85.5% | 61% | 100% | 0% | 88% | 0% | 68.57% | 100% | 96.31% | 81.75% | 100% | 100% | 0 |
| 51828 | RS Umum Prof. Dr. WZ Johanes | 3 | 2024 | 04-09-2024 | 80.81% | 73% | 100% | 0% | 17.62% | 3.38% | 97.41% | 99.27% | 100% | 100% | 100% | 0% | 0 |
| 51829 | RS Umum Dr TC Hillers Maumere | 3 | 2024 | 01-01-1970 | 85% | 97% | 93.63% | 0% | 0% | 0.84% | 100% | 100% | 91.14% | 0% | 89.12% | 100% | 0 |
| 51830 | RS Damian Lembata | 3 | 2024 | 04-10-2024 | 89.45% | 71% | 100% | 100% | 90.41% | 0% | 93.75% | 100% | 93.96% | 87.5% | 100% | 100% | 0 |
| 51831 | RS Umum Daerah dr. Hendrikus Fernandez Larantuka | 3 | 2024 | 04-10-2024 | 98.97% | 100% | 97.71% | 61.9% | 71.9% | 0% | 100% | 98.57% | 99.95% | 0% | 99.42% | 100% | 0 |
| 51832 | RS Risa Sentra Medika | 3 | 2024 | 04-09-2024 | 87.5% | 94% | 98.9% | 0% | 98.78% | 0% | 94.04% | 100% | 96.72% | 97.46% | 100% | 100% | 0 |
| 51833 | RS St Antonius Jopu | 3 | 2024 | 04-06-2024 | 94.11% | 92% | 100% | 0% | 63.74% | 0% | 100% | 100% | 0% | 100% | 100% | 0% | 0 |
| 51834 | RS Umum Daerah Lombok Timur | 3 | 2024 | 04-05-2024 | 75.31% | 68% | 80.77% | 0% | 90.78% | 1.41% | 89.52% | 100% | 99% | 100% | 98.78% | 100% | 0 |
| 51835 | RS Umum Daerah Naibonat | 3 | 2024 | 04-10-2024 | 96.53% | 96% | 100% | 100% | 89.83% | 0% | 83.78% | 100% | 89.03% | 0% | 100% | 100% | 0 |
| 51836 | RS Umum Daerah Sambas | 3 | 2024 | 04-06-2024 | 90% | 92% | 95% | 86.67% | 95% | 10% | 97% | 100% | 90% | 83.33% | 100% | 85% | 0 |
| 51837 | RS Umum Daerah Rote Ndao Ba'a | 3 | 2024 | 06-05-2024 | 98.48% | 100% | 100% | 0% | 87.72% | 0% | 100% | 100% | 95.17% | 0% | 100% | 0% | 0 |
| 51838 | RS Umum Daerah Pemangkat | 3 | 2024 | 04-03-2024 | 96% | 96% | 100% | 100% | 38.06% | 1.46% | 86.36% | 99.61% | 84.35% | 80.36% | 100% | 100% | 0 |
| 51839 | RS Karitas Weetabula | 3 | 2024 | 04-08-2024 | 91.05% | 100% | 100% | 85.71% | 77.34% | 2.78% | 100% | 100% | 97.66% | 100% | 100% | 100% | 0 |
| 51840 | RS Tk. III Wirasakti Kupang | 3 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 90.57% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 51841 | RS Umum Imanuel Sumba | 3 | 2024 | 04-09-2024 | 85% | 99% | 100% | 0% | 97.31% | 4.55% | 90.91% | 100% | 100% | 100% | 100% | 100% | 0 |
| 51842 | RS Kristen Lende Moripa | 3 | 2024 | 04-09-2024 | 93.9% | 88% | 89.3% | 100% | 89.68% | 3.68% | 93.81% | 100% | 69.52% | 100% | 75.37% | 0% | 0 |
| 51843 | RS Ibu dan Anak Kuncup Bunga | 3 | 2024 | 04-06-2024 | 96.5% | 92% | 100% | 0% | 100% | 100% | 90.1% | 100% | 95.59% | 0% | 100% | 85.71% | 0 |
| 51844 | RS Umum Pusat dr. Ben Mboi | 3 | 2024 | 04-08-2024 | 90.87% | 89% | 99.98% | 66.67% | 84.01% | 0% | 98.73% | 100% | 82.22% | 87.5% | 100% | 100% | 0 |
| 51845 | RS Islam S. Anggoro | 3 | 2024 | 04-10-2024 | 74.85% | 82% | 87.5% | 100% | 22.83% | 0% | 7.2% | 100% | 93.89% | 75% | 70% | 80% | 0 |
| 51846 | RS Umum Daerah S. K. Lerik | 3 | 2024 | 04-04-2024 | 100% | 100% | 100% | 0% | 17.78% | 30.65% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 51847 | RS Ibu dan Anak Permata Hati | 3 | 2024 | 04-06-2024 | 89.5% | 96% | 96.77% | 90% | 98.04% | 0% | 93.38% | 0% | 100% | 83.33% | 100% | 95.4% | 0 |
| 51848 | RS Khusus Jiwa Dharma Graha | 3 | 2024 | 04-08-2024 | 95.69% | 97% | 100% | % | 88.52% | % | 85.41% | 100% | 100% | 80% | 100% | 100% | 0 |
| 51849 | RS Umum Soe | 3 | 2024 | 04-10-2024 | 86.71% | 93% | 100% | 100% | 75.24% | 0% | 100% | 100% | 98.99% | 100% | 100% | 100% | 0 |
| 51850 | RS Siloam Kupang | 3 | 2024 | 04-10-2024 | 88.31% | 98% | 100% | 0% | 72.09% | 8.31% | 69.9% | 100% | 100% | 98.49% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.