Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 52751 | RS Umum Mandaya | 3 | 2024 | 04-09-2024 | 90.22% | 99% | 100% | 100% | 100% | 0% | 57.32% | 99.88% | 99.99% | 100% | 100% | 100% | 0 |
| 52752 | RS Karisma Cimareme | 3 | 2024 | 01-01-1970 | 72.5% | 92% | 92.76% | 50% | 53.71% | 0% | 50.16% | 100% | 99.53% | 81.63% | 97.04% | 100% | 0 |
| 52753 | RS Umum Karya Medika Bantar Gebang | 3 | 2024 | 04-09-2024 | 95.24% | 85% | 99.57% | 100% | 100% | 0% | 89.29% | 100% | 100% | 72.73% | 100% | 100% | 0 |
| 52754 | RS EMC Pekayon | 3 | 2024 | 04-10-2024 | 86.39% | 100% | 100% | 0% | 77.14% | 1.77% | 60.93% | 100% | 100% | 77.78% | 100% | 98.8% | 0 |
| 52755 | RS Ibu dan Anak Melinda | 3 | 2024 | 04-08-2024 | 100% | 100% | 100% | 0% | 98.35% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 52756 | RS Umum Helsa | 3 | 2024 | 04-05-2024 | 81.55% | 95% | 98.49% | 100% | 89.41% | 3.85% | 99.49% | 100% | 95.21% | 77.14% | 88.3% | 100% | 0 |
| 52757 | RS Eka Bekasi | 3 | 2024 | 07-08-2024 | 88% | 97% | 96.69% | 90.91% | 64.64% | 3.07% | 52.45% | 100% | 100% | 90.48% | 100% | 100% | 0 |
| 52758 | RS Umum Mitra Family | 3 | 2024 | 04-04-2024 | 98.8% | 100% | 100% | 100% | 95.5% | 0% | 100% | 100% | 100% | 89.4% | 100% | 100% | 0 |
| 52759 | RS Hermina Metland Cibitung | 3 | 2024 | 04-06-2024 | 91.95% | 100% | 100% | 100% | 96.2% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 52760 | RS AMC | 3 | 2024 | 04-05-2024 | 93.84% | 98% | 100% | 10% | 75% | 0% | 58.65% | 100% | 99.22% | 100% | 100% | 100% | 0 |
| 52761 | RS Umum Puri Asih | 3 | 2024 | 01-01-1970 | 99% | 99% | 98.21% | 100% | 94.47% | 0% | 80.76% | 88.89% | 95.06% | 87.5% | 99.29% | 80% | 0 |
| 52762 | RS Umum Daerah Lembang | 3 | 2024 | 04-09-2024 | 89.13% | 96% | 100% | 100% | 78.77% | 6.02% | 89.3% | 100% | 98.2% | 100% | 100% | 100% | 0 |
| 52763 | RS Permata Bunda | 3 | 2024 | 04-03-2024 | 100% | 100% | 100% | 0% | 97.92% | 0% | 100% | 100% | 69.33% | 100% | 100% | 100% | 0 |
| 52764 | RS Umum Fikri Medika | 3 | 2024 | 04-05-2024 | 99.34% | 99% | 100% | 0% | 98.19% | 0% | 63.25% | 100% | 88.43% | 0% | 100% | 100% | 0 |
| 52765 | RS Mitra Keluarga Deltamas | 3 | 2024 | 04-09-2024 | 100% | 100% | 100% | 0% | 93.92% | 0% | 83.42% | 100% | 100% | 0% | 100% | 0% | 0 |
| 52766 | RS Umum Santosa Hospital Bandung Central | 3 | 2024 | 04-08-2024 | 99.06% | 100% | 100% | 0% | 95.12% | 0.31% | 88.21% | 99.6% | 92.25% | 100% | 100% | 100% | 0 |
| 52767 | RS Umum As-Shofwan | 3 | 2024 | 04-06-2024 | 97.45% | 85% | 100% | 0% | 57.93% | 0% | 60.28% | 100% | 20% | 70.87% | 100% | 92.16% | 0 |
| 52768 | RS Umum Lira Medika | 3 | 2024 | 04-04-2024 | 97.99% | 100% | 100% | 88.89% | 87.29% | 0.49% | 81.81% | 97.4% | 94.86% | 98.04% | 100% | 100% | 0 |
| 52769 | RS Khusus Paru Kabupaten Karawang | 3 | 2024 | 04-05-2024 | 95% | 100% | 100% | 0% | 86.84% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 52770 | RS Umum Daerah Cililin | 3 | 2024 | 01-01-1970 | 81.13% | 90% | 100% | 100% | 74.57% | 0% | 86.73% | 100% | 96.91% | 75% | 94.44% | 100% | 0 |
| 52771 | RS Umum dr. Abdul Radjak Cibitung | 3 | 2024 | 04-07-2024 | 98.98% | 100% | 99.73% | 100% | 30.67% | 3.45% | 63.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 52772 | RS Ananda Tambun Selatan | 3 | 2024 | 04-09-2024 | 87.5% | 80% | 80% | 89.29% | 80% | 0.83% | 58.33% | 100% | 99.96% | 90% | 88.24% | 100% | 0 |
| 52773 | RS Cahaya Medika | 3 | 2024 | 04-04-2024 | 100% | 100% | 99.15% | 100% | 84.04% | 100% | 86.05% | 100% | 88.24% | 82.61% | 100% | 100% | 0 |
| 52774 | RS Umum Karya Medika II | 3 | 2024 | 04-06-2024 | 81.51% | 99% | 100% | 100% | 100% | 12.66% | 52.02% | 100% | 90.47% | 100% | 100% | 100% | 0 |
| 52775 | RS Umum Harapan Mulia | 3 | 2024 | 04-09-2024 | 98.06% | 99% | 99.46% | 100% | 99.46% | 0.4% | 80.66% | 100% | 99.4% | 90.76% | 99.26% | 95.58% | 0 |
| 52776 | RS Umum Pelabuhan Cirebon | 3 | 2024 | 04-05-2024 | 90.13% | 94% | 98% | 100% | 80% | 0.93% | 59.5% | 100% | 97.5% | 87.5% | 100% | 100% | 0 |
| 52777 | RS Umum Cikarang Medika | 3 | 2024 | 11-01-2024 | 92.5% | 92% | 100% | 100% | 100% | 0% | 43.98% | 100% | 86% | 86.67% | 99.85% | 97.5% | 0 |
| 52778 | RS Jantung Hasna Medika | 3 | 2024 | 04-04-2024 | 88.35% | 90% | 99.74% | % | 17.5% | 0.56% | 82.29% | 100% | 98.71% | 100% | 100% | 100% | 0 |
| 52779 | RS Umum Tarumajaya | 3 | 2024 | 04-07-2024 | 100% | 100% | 100% | 83.33% | 75.84% | 88.89% | 78.43% | 100% | 100% | 71.2% | 100% | 100% | 0 |
| 52780 | RS Umum Kartika Husada Setu | 3 | 2024 | 04-09-2024 | 97.53% | 99% | 99.91% | 100% | 100% | 1.32% | 72.88% | 100% | 85.88% | 82.67% | 96.77% | 100% | 0 |
| 52781 | RS Umum Panti Abdi Dharma | 3 | 2024 | 01-01-1970 | 92.24% | 98% | 100% | 100% | 93.38% | 0% | 91.68% | 100% | 99.61% | 90.48% | 94.28% | 94.12% | 0 |
| 52782 | RS Umum Permata Cibubur | 3 | 2024 | 04-08-2024 | 96.34% | 100% | 99.15% | 100% | 78.66% | 3.7% | 99.51% | 100% | 99.22% | 83.55% | 99.16% | 100% | 0 |
| 52783 | RS Umum Amanda | 3 | 2024 | 04-05-2024 | 98.24% | 100% | 100% | 100% | 81% | 0% | 97.14% | 83.33% | 96.82% | 0% | 100% | 100% | 0 |
| 52784 | RS Ibu dan Anak Cahaya Bunda | 3 | 2024 | 04-09-2024 | 92.31% | 100% | 100% | 0% | 95.42% | 100% | 100% | 0% | 0% | 0% | 100% | 100% | 0 |
| 52785 | RS Umum Hermina Grand Wisata | 3 | 2024 | 04-09-2024 | 91.12% | 100% | 100% | 100% | 95.56% | 0.71% | 87.59% | 100% | 99.37% | 90.48% | 100% | 100% | 0 |
| 52786 | RS Umum Ridhoka Salma | 3 | 2024 | 04-08-2024 | 80.8% | 87% | 94.13% | 100% | 99.27% | 2.23% | 64.86% | 100% | 88.68% | 61.54% | 98.23% | 98.26% | 0 |
| 52787 | RS Umum Permata Keluarga Lippo Cikarang | 3 | 2024 | 04-08-2024 | 85.64% | 100% | 100% | 0% | 80.24% | 2.78% | 62.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 52788 | RS Umum Medirossa Cikarang | 3 | 2024 | 04-06-2024 | 98.76% | 90% | 83.33% | 0% | 37.92% | 0% | 100% | 100% | 81.92% | 85.11% | 100% | 100% | 0 |
| 52789 | RS Umum Hermina Galaxy | 3 | 2024 | 04-09-2024 | 91.35% | 100% | 100% | 100% | 84.21% | 0.57% | 84% | 100% | 100% | 87.8% | 100% | 100% | 0 |
| 52790 | RS Umum Muhammadiyah | 3 | 2024 | 04-06-2024 | 90% | 92% | 100% | 100% | 94.94% | 0% | 100% | 100% | 89.43% | 100% | 100% | 100% | 0 |
| 52791 | RS Umum Mitra Keluarga Cikarang | 3 | 2024 | 04-09-2024 | 99.91% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 52792 | Rumah Sakit Mitra Plumbon Cibitung | 3 | 2024 | 04-09-2024 | 87.92% | 100% | 92.12% | 100% | 92.73% | 2.36% | 62.31% | 100% | 86.99% | 85.96% | 90.01% | 100% | 0 |
| 52793 | RS Ibu dan Anak Taman Harapan Baru | 3 | 2024 | 04-09-2024 | 100% | 100% | 100% | 83.33% | 83.52% | 4% | 73.77% | 100% | 94.54% | 80% | 100% | 100% | 0 |
| 52794 | RS Umum Budi Asta | 3 | 2024 | 04-05-2024 | 98.94% | 100% | 100% | 0% | 98.18% | 4.84% | 98.18% | 100% | 100% | 99.18% | 100% | 100% | 0 |
| 52795 | RS Umum Medimas | 3 | 2024 | 04-09-2024 | 94.89% | 97% | 100% | 25% | 100% | 15.67% | 71.03% | 100% | 85.43% | 100% | 100% | 100% | 0 |
| 52796 | RS Umum Asri Medika | 3 | 2024 | 04-05-2024 | 93.5% | 93% | 97.99% | 100% | 88.25% | 5.56% | 83.33% | 100% | 100% | 0% | 60.8% | 0% | 0 |
| 52797 | RS Umum Putera Bahagia | 3 | 2024 | 04-10-2024 | 95.51% | 99% | 100% | 100% | 97.91% | 0% | 69.68% | 100% | 95.68% | 0% | 100% | 100% | 0 |
| 52798 | RS DKH Cikarang barat | 3 | 2024 | 04-08-2024 | 74.44% | 84% | 97.98% | 100% | 82.35% | 100% | 34.77% | 100% | 99.93% | 100% | 0% | 80% | 0 |
| 52799 | RS Umum Sumber Kasih | 3 | 2024 | 04-08-2024 | 93.33% | 96% | 100% | 100% | 94.64% | 0% | 89.66% | 100% | 100% | 82.46% | 100% | 100% | 0 |
| 52800 | RS Amanda Cikarang Selatan | 3 | 2024 | 04-08-2024 | 84.68% | 100% | 97.46% | 100% | 63.34% | 0% | 85% | 100% | 99.99% | 63.53% | 100% | 73% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.