Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 52801 | RS Uni Medika Setu Bekasi | 3 | 2024 | 04-06-2024 | 99.79% | 99% | 100% | 100% | 95.83% | 11.83% | 55.95% | 100% | 99.83% | 70% | 100% | 100% | 0 |
| 52802 | RS Umum Harapan Keluarga Jababeka | 3 | 2024 | 04-06-2024 | 100% | 100% | 100% | 100% | 71.48% | 0% | 72.23% | 100% | 100% | 100% | 100% | 100% | 0 |
| 52803 | RS Umum Anna Medika | 3 | 2024 | 04-07-2024 | 94.75% | 96% | 100% | 0% | 94.17% | 0% | 80.07% | 100% | 100% | 50% | 100% | 100% | 0 |
| 52804 | RS Umum Sumber Hurip | 3 | 2024 | 04-10-2024 | 86.51% | 93% | 87.96% | 80% | 85.25% | 0.78% | 87.9% | 76.28% | 84.95% | 100% | 100% | 100% | 0 |
| 52805 | RS Umum Metro Hospitals | 3 | 2024 | 04-09-2024 | 99.87% | 100% | 100% | 85.71% | 82.91% | 2.99% | 90.41% | 100% | 95.45% | 93.59% | 100% | 100% | 0 |
| 52806 | RS Umum Dokter Adam Talib | 3 | 2024 | 04-05-2024 | 100% | 100% | 100% | 100% | 93.29% | 0% | 93.33% | 0% | 100% | 100% | 100% | 0% | 0 |
| 52807 | RS Umum Annisa | 3 | 2024 | 04-07-2024 | 86.99% | 100% | 100% | 100% | 53.82% | 0.66% | 62.57% | 100% | 89.77% | 91.06% | 100% | 100% | 0 |
| 52808 | RS Umum Budi Asih | 3 | 2024 | 04-06-2024 | 94% | 93% | 100% | 0% | 94.3% | 0% | 91.67% | 100% | 98.97% | 89.83% | 100% | 83.33% | 0 |
| 52809 | RS Ibu dan Anak Al Islam | 3 | 2024 | 04-09-2024 | 73.99% | 80% | 95.19% | 0% | 100% | 0% | 56.44% | 100% | 94.22% | 45.61% | 81.55% | 100% | 0 |
| 52810 | RS Umum Karya Medika | 3 | 2024 | 04-09-2024 | 100% | 98% | 100% | 100% | 98.32% | 7.03% | 94.82% | 100% | 100% | 100% | 100% | 100% | 0 |
| 52811 | RS EMC Cikarang | 3 | 2024 | 05-09-2024 | 94.14% | 100% | 100% | 100% | 72.62% | 10% | 83.75% | 100% | 88.51% | 100% | 100% | 73.89% | 0 |
| 52812 | RS Siloam Sentosa | 3 | 2024 | 04-10-2024 | 91.19% | 98% | 100% | 0% | 64.17% | 2.37% | 63.1% | 100% | 90.52% | 90.48% | 100% | 0% | 0 |
| 52813 | RS Umum Bhakti Husada | 3 | 2024 | 04-10-2024 | 96.83% | 97% | 100% | 31.71% | 82.22% | 27.67% | 97.75% | 100% | 3.97% | 0% | 100% | 100% | 0 |
| 52814 | RS Umum Tk. III Ciremai | 3 | 2024 | 04-08-2024 | 98.11% | 98% | 98.34% | 100% | 100% | 1.01% | 56.73% | 100% | 95.16% | 100% | 100% | 100% | 0 |
| 52815 | RS Umum Daerah Cabangbungin | 3 | 2024 | 04-05-2024 | 86.82% | 98% | 100% | 50% | 13.67% | 0% | 100% | 100% | 88.93% | 25% | 100% | 0% | 0 |
| 52816 | RS Umum Santosa Hospital Bandung Kopo | 3 | 2024 | 04-09-2024 | 90.96% | 99% | 98.91% | 100% | 75.36% | 0% | 65.17% | 99.3% | 87.85% | 76.77% | 98.66% | 100% | 0 |
| 52817 | RS Permata Keluarga Karawang | 3 | 2024 | 04-08-2024 | 85% | 90% | 100% | 100% | 85.46% | 0.65% | 91.91% | 100% | 91.84% | 75% | 93.85% | 100% | 0 |
| 52818 | RS Primaya Karawang | 3 | 2024 | 04-10-2024 | 87.17% | 96% | 100% | 100% | 98.36% | 1.68% | 93.26% | 100% | 95.09% | 91.67% | 100% | 100% | 0 |
| 52819 | RS Umum Permata Keluarga Jababeka | 3 | 2024 | 04-08-2024 | 96.5% | 100% | 100% | 0% | 94.27% | 0% | 80.41% | 100% | 100% | 93.1% | 100% | 100% | 0 |
| 52820 | RS Hermina Karawang | 3 | 2024 | 04-08-2024 | 99.47% | 100% | 98% | 100% | 90.82% | 1.45% | 76.67% | 100% | 93.09% | 76% | 98% | 100% | 0 |
| 52821 | RS Ibu dan Anak Harapan Bunda Bandung | 3 | 2024 | 04-09-2024 | 73% | 100% | 100% | 100% | 86.42% | 0% | 89.57% | 100% | 100% | 83.74% | 100% | 100% | 0 |
| 52822 | RS Cenka | 3 | 2024 | 04-05-2024 | 100% | 100% | 100% | 100% | 88.64% | 0% | 71.43% | 100% | 81.63% | 80% | 100% | 90% | 0 |
| 52823 | RS Umum Dr. Iqbali Taufan | 3 | 2024 | 08-09-2024 | 92% | 95% | 94.62% | % | 100% | 0% | 58% | 100% | 100% | 90% | 81.82% | 100% | 0 |
| 52824 | RS Umum St. Elisabeth | 3 | 2024 | 04-09-2024 | 78.12% | 55% | 100% | 100% | 98.33% | 7.37% | 72.75% | 98.7% | 82.23% | 0% | 100% | 100% | 0 |
| 52825 | RS Umum Tiara | 3 | 2024 | 04-08-2024 | 91.08% | 97% | 95.97% | 94.59% | 82.54% | 2.2% | 80.51% | 100% | 83.91% | 89.6% | 96.05% | 100% | 0 |
| 52826 | RS Umum Daerah dr. Chasbullah Abdulmadjid | 3 | 2024 | 04-04-2024 | 84.05% | 97% | 100% | 89.29% | 74.26% | 0% | 95.16% | 100% | 91.02% | 100% | 100% | 100% | 0 |
| 52827 | RS Umum Medirossa 2 | 3 | 2024 | 04-08-2024 | 94.5% | 96% | 99.1% | 100% | 95.04% | 0% | 76.06% | 100% | 97.01% | 60% | 95.24% | 100% | 0 |
| 52828 | RS Umum Daerah Gunung Jati | 3 | 2024 | 04-10-2024 | 73.18% | 76% | 97.7% | 41.67% | 53.15% | 3.3% | 87.67% | 82.81% | 97.12% | 71.43% | 96.54% | 93.1% | 0 |
| 52829 | RS Umum Daerah Kab.Bekasi | 3 | 2024 | 04-07-2024 | 81.35% | 98% | 83.63% | 100% | 50.72% | 1.06% | 82.19% | 99.66% | 79.84% | 100% | 98.39% | 100% | 0 |
| 52830 | RS Umum Hosana Medica | 3 | 2024 | - | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 52831 | RS Umum Kartika Husada | 3 | 2024 | 04-05-2024 | 56.07% | 96% | 97.9% | 100% | 61.31% | 0% | 54.69% | 100% | 90.39% | 0% | 95.56% | 60.87% | 0 |
| 52832 | RS Ibu dan Anak Viola | 3 | 2024 | 04-04-2024 | 98% | 97% | 100% | % | 100% | 0% | 65.22% | 100% | 0% | 97.1% | 100% | 100% | 0 |
| 52833 | RS Jantung dan Pembuluh Darah Paramarta | 3 | 2024 | 04-10-2024 | 82.64% | 89% | 0% | 0% | 24.28% | 0% | 73.27% | 100% | 89.79% | 0% | 100% | 100% | 0 |
| 52834 | RS Umum Rawa Lumbu | 3 | 2024 | 04-06-2024 | 88.98% | 100% | 100% | 100% | 68.08% | 4.17% | 68.72% | 84.51% | 86.59% | 72.62% | 100% | 77.42% | 0 |
| 52835 | RS Karunia Kasih | 3 | 2024 | 04-05-2024 | 88.41% | 89% | 100% | 90% | 78.12% | 0% | 85.19% | 100% | 99.33% | 66.67% | 100% | 84.62% | 0 |
| 52836 | RS Umum Bunda Mulia | 3 | 2024 | 04-09-2024 | 99.4% | 100% | 100% | 100% | 98.34% | 100% | 92.83% | 100% | 90.26% | 80% | 100% | 100% | 0 |
| 52837 | RS Umum Sentra Medika | 3 | 2024 | 04-05-2024 | 85.43% | 95% | 92.11% | 100% | 73% | 1.3% | 79.73% | 100% | 99.43% | 84.47% | 97.46% | 100% | 0 |
| 52838 | RS Edelweiss | 3 | 2024 | 04-09-2024 | 87.37% | 98% | 100% | 100% | 88.22% | 3.54% | 42.3% | 100% | 83.1% | 94.26% | 100% | 92.31% | 0 |
| 52839 | Siloam Hospitals Lippo Cikarang | 3 | 2024 | 04-09-2024 | 93.72% | 100% | 100% | 100% | 73.55% | 16.15% | 92.86% | 100% | 97.2% | 91.67% | 100% | 100% | 0 |
| 52840 | RS Mekar Sari | 3 | 2024 | 04-08-2024 | 97.63% | 98% | 97.87% | % | 88.25% | 0% | 88.7% | 100% | 86.54% | 86.62% | 100% | 100% | 0 |
| 52841 | RS Ibu dan Anak Gizar | 3 | 2024 | 04-09-2024 | 85% | 95% | 93.75% | 100% | 85% | 0% | 87.5% | 100% | 90% | 81.5% | 100% | 85% | 0 |
| 52842 | RS Umum PMI Bogor | 3 | 2024 | 04-09-2024 | 86% | 100% | 100% | 0% | 75% | 100% | 71.88% | 100% | 90.62% | 81.25% | 86.72% | 100% | 0 |
| 52843 | RS Umum Bungsu | 3 | 2024 | 04-08-2024 | 88% | 95% | 100% | % | 86.05% | 0% | 98.59% | 100% | 99.72% | 100% | 100% | 100% | 0 |
| 52844 | RS Umum Pusat Dr. Hasan Sadikin | 3 | 2024 | 05-08-2024 | 95.48% | 100% | 100% | 100% | 90.26% | 2.12% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 52845 | RS Umum Vania | 3 | 2024 | 04-08-2024 | 91.07% | 98% | 99.74% | 100% | 87.66% | 0% | 78.46% | 100% | 99.86% | 71.13% | 100% | 100% | 0 |
| 52846 | RSAU Dr. M. Hassan Toto | 3 | 2024 | 04-04-2024 | 98.38% | 98% | 100% | 100% | 95.98% | 0% | 92.75% | 100% | 99.5% | 100% | 100% | 100% | 0 |
| 52847 | RS Umum Santo Yusup | 3 | 2024 | 04-05-2024 | 77.83% | 75% | 93.29% | 0% | 81% | 0% | 85.29% | 100% | 99.5% | 76.47% | 100% | 0% | 0 |
| 52848 | RS Umum Hermina Bogor | 3 | 2024 | 04-09-2024 | 96.03% | 100% | 100% | 100% | 95% | 0.24% | 97.94% | 100% | 95.92% | 80% | 100% | 100% | 0 |
| 52849 | RS Umum Daerah Bandung Kiwari | 3 | 2024 | 04-09-2024 | 85.63% | 96% | 99.65% | 80% | 64.18% | 0% | 88.58% | 99.59% | 99.99% | 81.25% | 99.49% | 100% | 0 |
| 52850 | RS Umum Azra | 3 | 2024 | 04-05-2024 | 92.01% | 100% | 100% | 100% | 91.52% | 2% | 75.57% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.