Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 5301 | RS Umum Naili DBS | 1 | 2025 | 02-06-2025 | 83% | 100% | 100% | 100% | 94.53% | 0% | 26.07% | 100% | 97.92% | 0% | 100% | 100% | 0 |
| 5302 | RS Umum Azzahra | 1 | 2025 | 02-07-2025 | 93% | 100% | 100% | 100% | 92.31% | 9.62% | 53.33% | 0% | 83.73% | 100% | 100% | 83.33% | 0 |
| 5303 | RS Khusus Bedah Kartika Docta | 1 | 2025 | 02-07-2025 | 96.17% | 99% | 100% | 0% | 100% | 3.53% | 13.48% | 0% | 92% | 0% | 100% | 100% | 88.4 |
| 5304 | RS. Universitas Andalas | 1 | 2025 | 01-01-1970 | 87.15% | 88% | 100% | 100% | 84% | 0.83% | 87.99% | 100% | 89.92% | 91.67% | 100% | 100% | 95 |
| 5305 | RS Umum Sarah | 1 | 2025 | 02-10-2025 | 84.51% | 98% | 100% | 0% | 96.2% | 0% | 92.31% | 100% | 100% | 9.38% | 100% | 100% | 0 |
| 5306 | RS Umum Awal Bros Ujung Batu | 1 | 2025 | 02-07-2025 | 82% | 95% | 100% | 87.5% | 69.42% | 6.25% | 91.13% | 99.05% | 99.87% | 76.47% | 100% | 100% | 98.1 |
| 5307 | RS Umum Hermina Padang | 1 | 2025 | 02-10-2025 | 96.84% | 98% | 100% | 100% | 80.46% | 14.73% | 99.64% | 100% | 100% | 0% | 100% | 100% | 87.89 |
| 5308 | RS Umum Daerah Mohammad Natsir | 1 | 2025 | 02-10-2025 | 89.5% | 100% | 100% | 100% | 62.2% | 6.56% | 91.16% | 100% | 98.95% | 92.59% | 100% | 0% | 0 |
| 5309 | RS Umum Pusat H. Adam Malik | 1 | 2025 | 02-10-2025 | 94.21% | 100% | 100% | 100% | 93.95% | 0% | 87.84% | 98.44% | 99.97% | 97.05% | 100% | 100% | 0 |
| 5310 | RS Umum Daerah Rokan Hulu | 1 | 2025 | 02-07-2025 | 57% | 91% | 100% | 100% | 57.44% | 2.73% | 99.77% | 100% | 89.55% | 100% | 100% | 100% | 0 |
| 5311 | RS Ibu dan Anak Permata Bunda Solok | 1 | 2025 | 08-08-2025 | 88% | 98% | 100% | 100% | 65.05% | 1.5% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5312 | RS Umum Daerah Padang Panjang | 1 | 2025 | 02-04-2026 | 65% | 50% | 70% | 75% | 80% | 3.33% | 85.71% | 33.33% | 94.76% | 28.57% | 50% | 40% | 0 |
| 5313 | RS Umum Ibnu Sina Padang Panjang | 1 | 2025 | 01-01-1970 | 89.95% | 100% | 100% | 0% | 80% | 0% | 98.88% | 100% | 82.57% | 100% | 100% | 100% | 82 |
| 5314 | RS Umum Sri Ratu | 1 | 2025 | 02-10-2025 | 95.83% | 95% | 100% | 100% | 100% | 0% | 96.15% | 100% | 97.81% | 0% | 100% | 0% | 100 |
| 5315 | RS Umum Daerah Dr. Achmad Mochtar | 1 | 2025 | 02-04-2025 | 93.6% | 99% | 91% | 92.5% | 98% | 96% | 97% | 100% | 98.16% | 98% | 98% | 100% | 0 |
| 5316 | RS Tk. IV Bukittinggi | 1 | 2025 | 01-01-1970 | 74% | 90% | 98.66% | 92.63% | 98.59% | 0% | 92.48% | 93.33% | 97.5% | 92.31% | 94.44% | 100% | 0 |
| 5317 | RS Ibu Anak Norfa Husada | 1 | 2025 | 02-05-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5318 | RS Otak DR. Drs. M. Hatta Bukittinggi | 1 | 2025 | 02-07-2025 | 90% | 100% | 97.72% | 100% | 80.4% | 1.67% | 79.43% | 100% | 91.25% | 100% | 100% | 100% | 0 |
| 5319 | RS Islam Ibnu Sina Bukittinggi | 1 | 2025 | 02-10-2025 | 88.5% | 97% | 100% | 100% | 77.6% | 21.43% | 76.09% | 100% | 92.64% | 82.52% | 100% | 78.26% | 0 |
| 5320 | RS Ibu Anak Bunda Anisyah | 1 | 2025 | 02-06-2025 | 80% | 90% | 100% | 100% | 85% | 16.67% | 72.73% | 100% | 84.58% | 100% | 100% | 100% | 0 |
| 5321 | RS Umum Madina | 1 | 2025 | 02-10-2025 | 81.94% | 78% | 98.36% | 0% | 73.23% | 0% | 55.6% | 100% | 88.89% | 97.06% | 97.11% | 100% | 0 |
| 5322 | RS Umum Daerah Kota Bukittinggi | 1 | 2025 | 02-07-2025 | 79.5% | 100% | 97.81% | 100% | 35.87% | 0% | 100% | 100% | 93.93% | 100% | 100% | 0% | 0 |
| 5323 | RS Tkt. IV 01.07.06 Solok | 1 | 2025 | 01-09-2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 5324 | RS Umum Universitas Sumatera Utara | 1 | 2025 | 02-10-2025 | 82% | 97% | 100% | 100% | 93.05% | 0% | 75% | 100% | 80% | 70% | 92% | 100% | 0 |
| 5325 | RS Umum Daerah Padang Sidempuan | 1 | 2025 | 02-08-2025 | 88.89% | 95% | 100% | 0% | 98.48% | 0% | 84.47% | 100% | 100% | 76.67% | 88.27% | 100% | 0 |
| 5326 | RS Khusus Mata SMEC | 1 | 2025 | 02-03-2025 | 98.5% | 100% | 100% | 0% | 97.88% | 0% | 100% | 100% | 96.99% | 100% | 100% | 100% | 0 |
| 5327 | RS Khusus Ginjal Rasyida | 1 | 2025 | 02-12-2025 | 100% | 100% | 100% | % | 100% | 0% | 98% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5328 | RS Jiwa Tampan | 1 | 2025 | 02-10-2025 | 88.64% | 98% | 99.19% | 0% | 97.11% | 0% | 73.88% | 100% | 99.49% | 0% | 99.98% | 100% | 0 |
| 5329 | RS Bhayangkara Tk. III Kota Pekanbaru | 1 | 2025 | 02-10-2025 | 100% | 90% | 100% | 0% | 90.48% | 4.55% | 80% | 100% | 100% | 86.67% | 100% | 100% | 90 |
| 5330 | RS Umum Mitra Medika Amplas | 1 | 2025 | 02-08-2025 | 96.47% | 100% | 100% | 100% | 73% | 0% | 86.48% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 5331 | OG Hospital | 1 | 2025 | 02-10-2025 | 98% | 94% | 100% | 96.62% | 93.24% | 0% | 30.23% | 100% | 98.2% | 0% | 100% | 0% | 80 |
| 5332 | RS Umum Hermina Medan | 1 | 2025 | 02-10-2025 | 98.17% | 100% | 100% | 87.5% | 85.7% | 3.74% | 82.13% | 100% | 100% | 100% | 87.55% | 100% | 0 |
| 5333 | RS Umum Eshmun | 1 | 2025 | 02-10-2025 | 90% | 100% | 100% | 0% | 69.09% | 4.24% | 70.48% | 100% | 81.01% | 83.87% | 100% | 100% | 0 |
| 5334 | RS Umum Islam Ibnu Sina | 1 | 2025 | 02-07-2025 | 85.79% | 93% | 100% | 100% | 45.07% | 6.54% | 78.34% | 100% | 86.62% | 0% | 100% | 100% | 0 |
| 5335 | RS Umum Murni Teguh Memorial Hospital | 1 | 2025 | 02-10-2025 | 90.52% | 100% | 98.97% | 100% | 78.25% | 3.07% | 83.29% | 99.95% | 99.89% | 97.36% | 99.46% | 88.89% | 0 |
| 5336 | RS Khusus Paru Sumatera Utara | 1 | 2025 | 01-01-1970 | 88.5% | 97% | 100% | 0% | 89.2% | 0% | 100% | 100% | 99.1% | 100% | 100% | 100% | 86 |
| 5337 | RS Umum Bunda Thamrin | 1 | 2025 | 02-08-2025 | 98.23% | 100% | 99.92% | 25% | 80.73% | 1.09% | 62.68% | 100% | 99.98% | 100% | 100% | 100% | 85.43 |
| 5338 | RS TNI Tk. IV 01.07.03 | 1 | 2025 | 02-10-2025 | 95% | 98% | 100% | 100% | 100% | 0% | 97.32% | 100% | 61.32% | 100% | 100% | 100% | 0 |
| 5339 | RS Umum Martha Friska Multatuli | 1 | 2025 | 02-10-2025 | 87.33% | 99% | 100% | 100% | 82.72% | 0% | 44.82% | 100% | 96.39% | 100% | 100% | 100% | 0 |
| 5340 | RS SUFINA AZIZ | 1 | 2025 | 02-06-2025 | 97.86% | 92% | 100% | 83.33% | 90.05% | 2.78% | 78.72% | 100% | 98.43% | 100% | 100% | 78.57% | 0 |
| 5341 | RS Santa Maria Pekanbaru | 1 | 2025 | 02-10-2025 | 98.28% | 100% | 100% | 100% | 92.86% | 0% | 87.16% | 100% | 100% | 100% | 100% | 99.89% | 0 |
| 5342 | RS Umum Daerah Petala Bumi | 1 | 2025 | 02-07-2025 | 88.5% | 99% | 100% | 100% | 57.38% | 2.99% | 82.66% | 100% | 89.56% | 0% | 100% | 100% | 0 |
| 5343 | RS Umum Bidadari | 1 | 2025 | 02-05-2025 | 100% | 100% | 100% | 100% | 97.57% | 1.76% | 96.7% | 100% | 97.35% | 84.44% | 97.9% | 100% | 0 |
| 5344 | RS Umum Latersia | 1 | 2025 | 02-07-2025 | 98% | 97% | 95% | 84% | 90% | 2% | 97% | 97.5% | 97.5% | 98% | 99% | 98% | 0 |
| 5345 | RS Umum Bina Kasih | 1 | 2025 | 02-08-2025 | 92.73% | 97% | 100% | 100% | 94.83% | 100% | 78.88% | 100% | 100% | 0% | 87.1% | 100% | 0 |
| 5346 | RS Khusus Bedah Accuplast | 1 | 2025 | 02-03-2025 | 100% | 83% | 100% | 0% | 100% | 0% | 90% | 100% | 89.89% | 100% | 100% | 0% | 0 |
| 5347 | RS Ibu dan Anak Stella Maris | 1 | 2025 | 02-10-2025 | 93.68% | 89% | 100% | 100% | 100% | 0.47% | 98.58% | 100% | 99.89% | 91.02% | 100% | 100% | 98.2 |
| 5348 | RS Umum Syafira | 1 | 2025 | 02-05-2025 | 84% | 84% | 100% | 66.67% | 95.6% | 6.67% | 75.83% | 100% | 99.58% | 100% | 100% | 100% | 85 |
| 5349 | RS Jiwa Bina Karsa Medan | 1 | 2025 | 02-10-2025 | 98% | 100% | 100% | 0% | 83.84% | 0% | 100% | 100% | 94.32% | 100% | 100% | 90% | 0 |
| 5350 | RS Umum Eka Hospital Pekanbaru | 1 | 2025 | 02-10-2025 | 90.39% | 100% | 100% | % | 77.18% | 2.9% | 84.5% | 100% | 100% | 95.48% | 100% | 100% | 3.55 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.