Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 5401 | RS Siloam Hospitals Kelapa Dua | 2 | 2026 | 96.08% | 100% | 100% | 100% | 77.34% | 0% | 65.35% | 100% | 100% | 80.77% | 100% | 98.73% | 0 |
| 5402 | RS Umum Daerah dr. H. Andi Abdurrahman Noor | 2 | 2026 | 93.15% | 98% | 100% | 100% | 95.22% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 5403 | RS Umum Tk. IV Lanud Balikpapan | 2 | 2026 | 95% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 96.65% | 100% | 100% | 0% | 0 |
| 5404 | RS Baptis Batu | 2 | 2026 | 89.75% | 100% | 100% | 0% | 59.27% | 0% | 62.47% | 100% | 99.58% | 100% | 99.31% | 100% | 0 |
| 5405 | RS Umum Pertamina Tanjung | 2 | 2026 | 88.5% | 100% | 100% | 0% | 87.05% | 0% | 88.68% | 100% | 86.14% | 79.07% | 100% | 100% | 0 |
| 5406 | RS Umum Balikpapan Baru | 2 | 2026 | 86% | 100% | 100% | 100% | 92.92% | 0% | 92% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5407 | RS Umum dr. Etty Asharto Batu | 2 | 2026 | 96.69% | 99% | 100% | 33.33% | 86.91% | 0% | 94.15% | 100% | 99.12% | 83.64% | 100% | 100% | 0 |
| 5408 | RS Umum Daerah Pangeran Jaya Sumitra | 2 | 2026 | 80.61% | 82% | 100% | 47.06% | 79.15% | 0% | 99.31% | 100% | 87% | 0% | 99.77% | 100% | 0 |
| 5409 | RS Sari Asih Karawaci | 2 | 2026 | 96.67% | 100% | 100% | 100% | 97.5% | 0% | 86.83% | 100% | 97.26% | 95.5% | 100% | 94.3% | 0 |
| 5410 | RS Umum Daerah KH. Mansyur | 2 | 2026 | 82.5% | 95% | 95.65% | 100% | 88.28% | 0% | 91.21% | 100% | 74.8% | 100% | 100% | 100% | 0 |
| 5411 | RS Jiwa Atma Husada Mahakam | 2 | 2026 | 89.11% | 100% | 100% | % | 100% | % | 90.5% | 100% | 100% | 76.41% | 100% | 100% | 0 |
| 5412 | RS Sari Asih Bintaro | 2 | 2026 | 94.42% | 97% | 98.72% | 100% | 93.82% | 0% | 80.77% | 100% | 98.69% | 86.67% | 98.29% | 88.57% | 0 |
| 5413 | RS Ibu dan Anak Ibunda | 2 | 2026 | 97.13% | 100% | 98.82% | 100% | 96.23% | 0% | 96.89% | 100% | 96.55% | 0% | 98.25% | 0% | 0 |
| 5414 | RS Borneo Citra Medika | 2 | 2026 | 99.44% | 100% | 99.91% | 100% | 99.28% | 0% | 97.69% | 100% | 94.69% | 72.22% | 99.44% | 100% | 0 |
| 5415 | RS Hermina Balikpapan | 2 | 2026 | 91.23% | 92% | 100% | 100% | 90.59% | 7.78% | 100% | 100% | 90.99% | 84.44% | 100% | 100% | 0 |
| 5416 | RS Ibu dan Anak Ferina | 2 | 2026 | 76.54% | 99% | 100% | 100% | 87.92% | 0% | 95.35% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5417 | RS Umum Daerah Inche Abdoel Moeis | 2 | 2026 | 69% | 99% | 99.71% | 100% | 83.6% | 14.71% | 86.9% | 95.56% | 99.14% | 0% | 97.43% | 100% | 0 |
| 5418 | RS Umum Daerah H. Boejasin Pelaihari | 2 | 2026 | 85.2% | 90% | 99.91% | 100% | 50% | 2.78% | 98.75% | 98.44% | 98.25% | 100% | 98.89% | 100% | 0 |
| 5419 | RS An-Nisa | 2 | 2026 | 89.17% | 98% | 98.44% | 50% | 29.78% | 2.9% | 62.65% | 98.27% | 93.75% | 97.35% | 94.89% | 100% | 0 |
| 5420 | RS Jiwa Kalawa Atei | 2 | 2026 | 88.24% | 94% | 100% | 0% | 69.63% | 0% | 100% | 0% | 97.82% | 100% | 100% | 0% | 0 |
| 5421 | RS Mayapada | 2 | 2026 | 89.63% | 100% | 99.31% | 100% | 80.67% | 6.3% | 65.77% | 99.18% | 98.41% | 25% | 99.23% | 100% | 0 |
| 5422 | RS Siloam Palangka Raya | 2 | 2026 | 98.93% | 100% | 100% | 100% | 91.28% | 0% | 55.96% | 100% | 98.25% | 63.74% | 100% | 100% | 0 |
| 5423 | RS Khusus Ibu dan Anak Qurrata A'yun | 2 | 2026 | 99% | 94% | 97.14% | 90% | 92.31% | 0% | 96.67% | 100% | 100% | 98% | 100% | 100% | 0 |
| 5424 | RS EMC Tangerang | 2 | 2026 | 94.05% | 98% | 99.67% | 0% | 96.23% | 8.96% | 83.03% | 100% | 98.2% | 100% | 100% | 100% | 0 |
| 5425 | RS Kurnia Serang | 2 | 2026 | 99.02% | 100% | 100% | 100% | 80.77% | 4.11% | 70.58% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 5426 | RS Punten | 2 | 2026 | 89.5% | 93% | 99.42% | 100% | 83.56% | 0% | 79.19% | 100% | 97.74% | 86.13% | 0% | 100% | 0 |
| 5427 | RS Umum Daerah Datu Sanggul Rantau | 2 | 2026 | 86.5% | 99% | 99.86% | 100% | 92.19% | 0% | 95.7% | 100% | 94.93% | 0% | 98.25% | 100% | 0 |
| 5428 | RS Permata Serdang | 2 | 2026 | 100% | 100% | 97.24% | 100% | 85.16% | 0% | 86.42% | 0% | 81.28% | 66.67% | 97.24% | 100% | 0 |
| 5429 | RS Umum Daerah Abdul Wahab Sjahranie | 2 | 2026 | 85.28% | 98% | 97.85% | 0% | 42.31% | 3.41% | 82.42% | 100% | 99.54% | 100% | 99.35% | 100% | 0 |
| 5430 | RS Umum Daerah H. Abdul Aziz Marabahan | 2 | 2026 | 77% | 80% | 100% | 100% | 81% | 0% | 99.47% | 100% | 92.35% | 85% | 100% | 0% | 0 |
| 5431 | RS Otika Medika | 2 | 2026 | 100% | 100% | 100% | 100% | 97.55% | 4.55% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5432 | RS Jiwa Sambang Lihum | 2 | 2026 | 95.27% | 100% | 100% | 0% | 96.93% | 0% | 99.89% | 100% | 98.64% | 100% | 100% | 100% | 0 |
| 5433 | RSUP Dr. Sitanala Tangerang | 2 | 2026 | 83.1% | 100% | 100% | 100% | 87.5% | 0% | 100% | 100% | 96.7% | 85.19% | 100% | 100% | 0 |
| 5434 | RS Umum Ciputra Mitra Hospital | 2 | 2026 | 78.64% | 93% | 100% | 0% | 99.57% | 23.36% | 46.63% | 100% | 99.99% | 55.71% | 99.02% | 100% | 0 |
| 5435 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 2 | 2026 | 98.18% | 98% | 97.73% | 95% | 98% | 2% | 98.57% | 99.17% | 98.42% | 98.24% | 98.95% | 96.92% | 0 |
| 5436 | RS Umum Dirgahayu | 2 | 2026 | 91.39% | 98% | 99.91% | 0% | 86% | 0.5% | 76.43% | 100% | 98.57% | 64.29% | 95.92% | 100% | 0 |
| 5437 | RS Umum Aveciena Medika | 2 | 2026 | 90% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 5438 | RS Daan Mogot Kesdam Jaya | 2 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5439 | RS Umum Pelita Insani | 2 | 2026 | 97.91% | 100% | 100% | 6.9% | 98.11% | 1.37% | 93.83% | 100% | 99.89% | 92% | 100% | 100% | 0 |
| 5440 | RS Umum Tk. IV Samarinda | 2 | 2026 | 98.53% | 100% | 100% | 100% | 100% | 0% | 97.78% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5441 | RS Umum Daerah Ratu Zalecha | 2 | 2026 | 85.36% | 100% | 100% | 0% | 71.05% | 0% | 97.14% | 100% | 98.93% | 78.57% | 100% | 100% | 0 |
| 5442 | RS Bhayangkara Hasta Brata Batu | 2 | 2026 | 98.29% | 99% | 100% | 100% | 97.98% | 0.39% | 100% | 100% | 98.99% | 93.8% | 100% | 100% | 0 |
| 5443 | RS Umum Daerah Ratu Aji Putri Botung | 2 | 2026 | 56% | 73% | 98.44% | 100% | 58.59% | 9.83% | 98.44% | 100% | 100% | 84.38% | 75% | 100% | 0 |
| 5444 | RS Umum Daerah Kudungga | 2 | 2026 | 99.54% | 96% | 99.28% | 100% | 95.43% | 0% | 99.31% | 100% | 70.89% | 83.33% | 100% | 100% | 0 |
| 5445 | RS Suci Paramita | 2 | 2026 | 82.5% | 100% | 100% | 100% | 88.1% | 0% | 68.9% | 100% | 99.19% | 82.28% | 100% | 0% | 0 |
| 5446 | RS Umum Daerah Dr.H Soemarno Sosroatmodjo | 2 | 2026 | 86.35% | 100% | 100% | 100% | 74.39% | 0% | 94.67% | 100% | 100% | 0% | 100% | 100% | 0 |
| 5447 | RS Umum Daerah Kabupaten Tangerang | 2 | 2026 | 88% | 100% | 99% | 98.78% | 66.5% | 2.5% | 95% | 100% | 86% | 100% | 100% | 100% | 0 |
| 5448 | RS Umum Daerah Aji Batara Agung Dewa Sakti | 2 | 2026 | 87.04% | 92% | 100% | 0% | 34.27% | 0% | 98.77% | 100% | 90.57% | 83.33% | 100% | 100% | 0 |
| 5449 | Metro Hospitals Cikupa | 2 | 2026 | 83.68% | 94% | 99.52% | 78.57% | 76.05% | 16.18% | 71.1% | 100% | 98.88% | 87.5% | 96.38% | 100% | 0 |
| 5450 | RS Gerbang Sehat Mahulu | 2 | 2026 | 100% | 100% | 100% | % | 0% | % | 100% | 100% | 100% | 100% | 75.56% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.