Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 5501 | RS Permata Hati | 2 | 2026 | 90% | 92% | 100% | 100% | 90.91% | 0% | 91.03% | 100% | 98.94% | 89.74% | 100% | 0% | 0 |
| 5502 | RS Misi Lebak | 2 | 2026 | 97.36% | 99% | 98.7% | 100% | 79.5% | 0% | 33.67% | 100% | 100% | 88.64% | 98.61% | 100% | 0 |
| 5503 | RS Umum Mawar | 2 | 2026 | 100% | 100% | 100% | % | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 5504 | RS Pertamina Balikpapan | 2 | 2026 | 90.74% | 98% | 100% | 0% | 92.16% | 0% | 85.2% | 100% | 95.65% | 85% | 100% | 100% | 0 |
| 5505 | RS Ibu dan Anak Annisa | 2 | 2026 | 90% | 91% | 100% | 42.86% | 88.98% | 0% | 46.23% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5506 | RS Ibu dan Anak Bunda Sejahtera | 2 | 2026 | 93.63% | 97% | 100% | % | 85.09% | 1.18% | 59.1% | 100% | 94.58% | 82.26% | 100% | 100% | 0 |
| 5507 | RS Tk. II Dr. R. Hardjanto | 2 | 2026 | 88.5% | 100% | 100% | 100% | 93.58% | 0% | 95.23% | 100% | 95.97% | 90.91% | 100% | 100% | 0 |
| 5508 | RS Tk. IV Guntung Payung | 2 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 95.09% | 100% | 100% | 0% | 0 |
| 5509 | RS Ciputra | 2 | 2026 | 66.12% | 100% | 89.66% | 0% | 79.97% | 16.91% | 50.62% | 100% | 100% | 94.12% | 89.66% | 100% | 0 |
| 5510 | RSD Idaman Kota Banjarbaru | 2 | 2026 | 85.71% | 100% | 100% | 0% | 91.15% | 4.14% | 94.75% | 100% | 99.65% | 39.53% | 98.73% | 100% | 0 |
| 5511 | RS Kartini | 2 | 2026 | 86.09% | 98% | 100% | 100% | 91.04% | 0% | 99.31% | 100% | 100% | 89.38% | 100% | 0% | 0 |
| 5512 | RS Umum Daerah Sultan Suriansyah Banjarmasin | 2 | 2026 | 98.62% | 95% | 100% | 100% | 42.37% | 1.41% | 88.89% | 100% | 95.16% | 86.11% | 100% | 100% | 0 |
| 5513 | RS Bethsaida | 2 | 2026 | 85.82% | 100% | 100% | 0% | 97.87% | 0% | 98% | 100% | 100% | 98% | 100% | 83.33% | 0 |
| 5514 | RS Restu Ibu | 2 | 2026 | 84.5% | 83% | 100% | 45.45% | 94.56% | 14.75% | 82.29% | 98% | 89.21% | 0% | 100% | 100% | 0 |
| 5515 | RS Umum Syifa Medika | 2 | 2026 | 86% | 100% | 100% | 100% | 57.78% | 1.93% | 70.14% | 100% | 98.56% | 0% | 100% | 100% | 0 |
| 5516 | RS Orthopedi dan Traumatologi Surabaya | 2 | 2026 | 94.59% | 100% | 100% | % | 73.19% | 6.67% | 56.84% | 100% | 99.98% | 90% | 100% | 100% | 0 |
| 5517 | RS Pratama Long Ampung | 2 | 2026 | 98.68% | 100% | 100% | 0% | 97.96% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 5518 | RS Universitas Tanjungpura | 2 | 2026 | 85.5% | 90% | 95.17% | 0% | 60% | 0% | 76% | 100% | 85% | 0% | 93.33% | 0% | 0 |
| 5519 | RS Ibu dan Anak Gebang Medika | 2 | 2026 | 77.5% | 75% | 100% | 66.67% | 99.46% | 0% | 59.9% | 100% | 100% | 86.96% | 100% | 100% | 0 |
| 5520 | RS Umum Daerah Akhmad Berahim | 2 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 5521 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 2 | 2026 | 73.94% | 100% | 100% | 100% | 100% | 0% | 56% | 100% | 68.73% | 0% | 100% | 100% | 0 |
| 5522 | RS Ibu dan Anak Pratiwi | 2 | 2026 | 82% | 97% | 97.95% | 100% | 0% | 0% | 73.91% | 100% | 100% | 92.31% | 81.68% | 100% | 0 |
| 5523 | RS Ibu dan Anak Nabasa Pontianak | 2 | 2026 | 85.06% | 94% | 95.85% | 87.5% | 98.24% | 4.35% | 85.06% | 100% | 97.51% | 85.06% | 95.44% | 100% | 0 |
| 5524 | Brawijaya Hospital Tangerang | 2 | 2026 | 100% | 100% | 100% | 100% | 84.65% | 2.63% | 93.7% | 100% | 100% | 85% | 100% | 100% | 0 |
| 5525 | RS Ibu dan Anak Makiyah | 2 | 2026 | 93.5% | 99% | 91% | 100% | 93.5% | 16.67% | 75% | 100% | 98% | 97% | 94.5% | 100% | 0 |
| 5526 | RS Pratama Sebatik | 2 | 2026 | 86.51% | 100% | 100% | 0% | 100% | 0% | 98.31% | 100% | 96.77% | 64.71% | 100% | 100% | 0 |
| 5527 | RS Ibu dan Anak Lombok Dua Dua | 2 | 2026 | 100% | 100% | 100% | 100% | 92.69% | 0% | 84% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5528 | RS Islam Yarsi Pontianak | 2 | 2026 | 75.69% | 67% | 96.61% | 70.83% | 91.79% | 1.07% | 62.28% | 100% | 93.35% | 71.43% | 98.21% | 80% | 0 |
| 5529 | RS Karang Tengah Medika | 2 | 2026 | 98.33% | 93% | 100% | 100% | 98.83% | 0% | 99.55% | 100% | 94.2% | 100% | 100% | 100% | 0 |
| 5530 | RS Bersalin Jeumpa | 2 | 2026 | 84.45% | 96% | 100% | 85.71% | 89.19% | 5.56% | 88.37% | 100% | 95.37% | 100% | 100% | 100% | 0 |
| 5531 | RS Umum Kota Tarakan | 2 | 2026 | 96.53% | 100% | 90.27% | 0% | 54.85% | 23.08% | 93.76% | 100% | 100% | 75.44% | 100% | 100% | 0 |
| 5532 | RS Bhayangkara Pontianak | 2 | 2026 | 0% | 0% | 100% | 100% | 97.32% | 0% | 100% | 100% | 98.39% | 100% | 100% | 91.67% | 0 |
| 5533 | RS Anugerah Bunda Khatulistiwa | 2 | 2026 | 81.07% | 80% | 100% | 0% | 81.87% | 0% | 99.55% | 94.59% | 70.94% | 78.74% | 100% | 87.5% | 0 |
| 5534 | RS Surabaya Medical Service | 2 | 2026 | 87.5% | 100% | 100% | 100% | 99.52% | 0% | 93.41% | 100% | 99.5% | 100% | 100% | 100% | 0 |
| 5535 | RS Umum Harapan Bersama Singkawang | 2 | 2026 | 100% | 100% | 100% | 100% | 99.54% | 0% | 82.16% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5536 | RS Aqidah | 2 | 2026 | 97% | 95% | 98% | 100% | 98.67% | 0% | 97.5% | 98% | 98.5% | 96% | 95% | 100% | 0 |
| 5537 | RS Umum Santo Vincentius Singkawang | 2 | 2026 | 95.44% | 75% | 100% | 100% | 77.75% | 0% | 66.84% | 100% | 100% | 86.67% | 100% | 0% | 0 |
| 5538 | RS Umum Daerah Taman Husada Bontang | 2 | 2026 | 96.55% | 99% | 100% | 0% | 59.78% | 4.4% | 91.75% | 98.14% | 97.32% | 91.67% | 100% | 72.73% | 0 |
| 5539 | RS Jiwa Provinsi Kalimantan Barat | 2 | 2026 | 90.8% | 90% | 100% | 0% | 100% | 0% | 79.01% | 0% | 98.67% | 81.43% | 99.84% | 0% | 0 |
| 5540 | RS Tiara | 2 | 2026 | 92.55% | 97% | 100% | 0% | 91.61% | 0% | 78.74% | 100% | 100% | 80.39% | 100% | 100% | 0 |
| 5541 | RS Tk. IV 12.07.01 Singkawang | 2 | 2026 | 90% | 100% | 100% | 0% | 90% | 3.33% | 92.5% | 100% | 93% | 95% | 100% | 100% | 0 |
| 5542 | RS Umum Kharitas Bhakti | 2 | 2026 | 84% | 100% | 100% | 100% | 76.84% | 0% | 81.72% | 100% | 89.13% | 100% | 100% | 100% | 0 |
| 5543 | RS Rumah Indonesia Sehat | 2 | 2026 | 95.02% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5544 | RS Umum Daerah Dr. Abdul Aziz Singkawang | 2 | 2026 | 54.1% | 94% | 100% | 100% | 38.1% | 0% | 87.26% | 100% | 100% | 0% | 99.5% | 100% | 0 |
| 5545 | RS Umum Royal Surabaya | 2 | 2026 | 96.19% | 100% | 99.54% | 0% | 69.03% | 1.01% | 86.63% | 98.23% | 100% | 82.14% | 91.95% | 100% | 0 |
| 5546 | RS Ibu dan Anak Wempe Singkawang | 2 | 2026 | 100% | 100% | 100% | 100% | 90.91% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 5547 | RS Ibu dan Anak Karunia Bunda | 2 | 2026 | 97.3% | 92% | 98.9% | 100% | 93.96% | 8.33% | 86.79% | 100% | 88.89% | 89.66% | 100% | 100% | 0 |
| 5548 | RS Islam Bontang | 2 | 2026 | 93.5% | 100% | 100% | 100% | 84.5% | 0% | 82.1% | 90.91% | 94.04% | 88.89% | 99.74% | 100% | 0 |
| 5549 | RS Mitra Medika Pontianak | 2 | 2026 | 73.31% | 93% | 99.98% | 0% | 96.97% | 0% | 76.48% | 100% | 0% | 82.76% | 100% | 83.33% | 0 |
| 5550 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 2 | 2026 | 100% | 96% | 100% | 100% | 96.2% | 0% | 84.21% | 100% | 94.83% | 83.33% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.