Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 5551 | RS Eka Bekasi | 1 | 2025 | 02-04-2025 | 89.64% | 98% | 100% | 100% | 85.55% | 4.52% | 90.92% | 100% | 100% | 93.1% | 100% | 100% | 0 |
| 5552 | RS Permata Keluarga Karawang | 1 | 2025 | 02-11-2025 | 90% | 100% | 100% | 100% | 93.12% | 0% | 100% | 100% | 87.9% | 73.37% | 100% | 0% | 89.2 |
| 5553 | RS Hermina Metland Cibitung | 1 | 2025 | 02-10-2025 | 90.77% | 96% | 100% | 100% | 99.3% | 0.59% | 100% | 100% | 100% | 92.31% | 100% | 100% | 94.34 |
| 5554 | RS Ibu dan Anak Taman Harapan Baru | 1 | 2025 | 02-10-2025 | 100% | 100% | 100% | 91.67% | 96.36% | 5.17% | 84.85% | 100% | 99.62% | 80.77% | 100% | 100% | 86 |
| 5555 | RS Umum Permata Keluarga Jababeka | 1 | 2025 | 02-10-2025 | 97.14% | 100% | 100% | 0% | 83.18% | 0% | 82.79% | 100% | 100% | 81.48% | 100% | 100% | 94.34 |
| 5556 | RS Umum Hermina Grand Wisata | 1 | 2025 | 02-08-2025 | 91.34% | 100% | 100% | 88.89% | 81.58% | 2.53% | 86.73% | 100% | 99.81% | 88% | 100% | 100% | 0 |
| 5557 | RS Umum Ridogalih | 1 | 2025 | 02-07-2025 | 84% | 83% | 100% | 0% | 90.03% | 7.5% | 98.1% | 99.08% | 90% | 0% | 0% | 15.69% | 96.36 |
| 5558 | RS Umum Amanda | 1 | 2025 | 02-07-2025 | 97.52% | 100% | 100% | 100% | 66.96% | 0% | 95.58% | 100% | 88.97% | 66.67% | 100% | 0% | 0 |
| 5559 | RS Umum Muhammadiyah | 1 | 2025 | 02-09-2025 | 89.06% | 97% | 94.64% | % | 75.53% | 0% | 76.95% | 100% | 0% | 0% | 100% | 100% | 0 |
| 5560 | RS Umum Panti Abdi Dharma | 1 | 2025 | 02-10-2025 | 91.65% | 87% | 99.31% | 100% | 80.54% | 7.89% | 89.19% | 100% | 100% | 100% | 85.97% | 97.38% | 90 |
| 5561 | RS Primaya Karawang | 1 | 2025 | 02-10-2025 | 91.07% | 99% | 100% | 100% | 99.93% | 2.34% | 94.12% | 100% | 96.07% | 92.31% | 100% | 100% | 0 |
| 5562 | RS Umum Izza | 1 | 2025 | 02-10-2025 | 74.5% | 96% | 92.92% | 74.07% | 45.31% | 8.5% | 59.55% | 99.59% | 95.4% | 90.2% | 96.67% | 100% | 93.7 |
| 5563 | RS Umum PMI Bogor | 1 | 2025 | 02-08-2025 | 99% | 100% | 100% | 66.67% | 92.97% | 0% | 54.69% | 100% | 85.94% | 80% | 100% | 100% | 0 |
| 5564 | RS Umum Pelabuhan Cirebon | 1 | 2025 | 02-05-2025 | 90% | 90% | 100% | 0% | 80% | 0% | 50.1% | 100% | 97.49% | 80.77% | 100% | 100% | 0 |
| 5565 | RS Umum Daerah Lembang | 1 | 2025 | 02-11-2025 | 90.16% | 92% | 100% | 85.71% | 87.02% | 2.08% | 94.39% | 100% | 88.04% | 100% | 100% | 100% | 0 |
| 5566 | RS Mitra Keluarga Deltamas | 1 | 2025 | 02-10-2025 | 100% | 100% | 100% | % | 92.24% | 0% | 81.21% | 100% | 100% | 0% | 100% | 100% | 0 |
| 5567 | RSU Bhayangkara Tk. II Sartika Asih | 1 | 2025 | 02-11-2025 | 84.49% | 97% | 100% | 100% | 81% | 1.33% | 95.75% | 100% | 99.31% | 0% | 100% | 100% | 78.3 |
| 5568 | RS Umum Rosela | 1 | 2025 | 02-06-2025 | 85.5% | 90% | 94.25% | 100% | 73.47% | 0% | 84.38% | 100% | 97.56% | 51.35% | 94.74% | 100% | 84 |
| 5569 | RS Jiwa dr. H. Marzoeki Mahdi | 1 | 2025 | 02-10-2025 | 91.05% | 100% | 100% | 100% | 80.23% | 0% | 92.71% | 100% | 97.46% | 83.33% | 100% | 100% | 0 |
| 5570 | RS Amanda Cikarang Selatan | 1 | 2025 | 02-07-2025 | 87.58% | 100% | 95.24% | 100% | 75.53% | 0% | 90.42% | 100% | 99.83% | 70.69% | 99.15% | 75% | 0 |
| 5571 | RS Umum Karya Medika II | 1 | 2025 | 02-10-2025 | 82.01% | 99% | 100% | 100% | 100% | 7.44% | 35.29% | 100% | 89.64% | 100% | 100% | 100% | 81.9 |
| 5572 | RS EMC Cikarang | 1 | 2025 | 09-10-2025 | 88.42% | 56% | 100% | 0% | 60.04% | 31.94% | 80.6% | 99.41% | 90.13% | 100% | 100% | 75.36% | 0 |
| 5573 | RS Umum Santosa Hospital Bandung Kopo | 1 | 2025 | 02-10-2025 | 92.3% | 95% | 97.08% | 100% | 30.46% | 1.12% | 73.32% | 99.87% | 87.4% | 64.38% | 99.57% | 100% | 0 |
| 5574 | RS Umum Santo Yusup | 1 | 2025 | 02-07-2025 | 79.45% | 78% | 98.12% | 0% | 74% | 0% | 75.37% | 100% | 97.61% | 73.17% | 99.48% | 0% | 93.58 |
| 5575 | RS Karisma Cimareme | 1 | 2025 | 02-10-2025 | 69% | 86% | 99.87% | 66.67% | 76.62% | 5.45% | 57.16% | 100% | 99.42% | 100% | 96.94% | 100% | 0 |
| 5576 | RSAU dr. M. Salamun | 1 | 2025 | 03-10-2025 | 94.05% | 92% | 100% | 100% | 97.58% | 0% | 88.29% | 100% | 98.99% | 94.02% | 100% | 100% | 83.2 |
| 5577 | RSAU Dr. M. Hassan Toto | 1 | 2025 | 02-07-2025 | 98.74% | 99% | 100% | 0% | 98.15% | 1.14% | 93.55% | 100% | 99.5% | 100% | 100% | 100% | 0 |
| 5578 | RS Umum Helsa | 1 | 2025 | 02-07-2025 | 80% | 97% | 97.5% | 100% | 95.45% | 3.33% | 86.93% | 100% | 100% | 71.15% | 96.23% | 100% | 93 |
| 5579 | RS Umum Tarumajaya | 1 | 2025 | 02-05-2025 | 87.5% | 87% | 91.67% | 83.33% | 88.46% | 86.96% | 86.67% | 100% | 100% | 87.78% | 100% | 85.71% | 0 |
| 5580 | RS Ibu dan Anak Harapan Bunda Bandung | 1 | 2025 | 02-09-2025 | 81% | 88% | 100% | 100% | 93.21% | 0% | 96.36% | 100% | 100% | 93.81% | 100% | 100% | 0 |
| 5581 | RS San Medical Center | 1 | 2025 | 02-06-2025 | 96% | 98% | 98% | 100% | 100% | 100% | 100% | 100% | 98.95% | 100% | 100% | 100% | 100 |
| 5582 | RS Umum Harapan Keluarga Jababeka | 1 | 2025 | 02-07-2025 | 100% | 100% | 100% | 100% | 74.95% | 0% | 62.5% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5583 | RS Umum Tiara | 1 | 2025 | 02-08-2025 | 89.62% | 93% | 97.59% | 97.56% | 88.48% | 1.46% | 97.3% | 100% | 96.01% | 92.19% | 99.38% | 100% | 0 |
| 5584 | RS Umum Daerah Cililin | 1 | 2025 | 01-01-1970 | 87.02% | 61% | 100% | 80% | 55.1% | 0% | 76.8% | 100% | 97.38% | 77.78% | 75.4% | 100% | 0 |
| 5585 | RS Khusus Gigi dan Mulut Kota Bandung | 1 | 2025 | 02-10-2025 | 99.26% | 99% | 100% | 0% | 95.91% | 45.6% | 97.92% | 0% | 92.51% | 98% | 100% | 75% | 0 |
| 5586 | RS Umum Hermina Pasteur | 1 | 2025 | 02-10-2025 | 92.22% | 93% | 100% | 100% | 64.2% | 0% | 88.14% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 5587 | RS Umum Amanda Mitra Keluarga | 1 | 2025 | 02-06-2025 | 94.95% | 88% | 95.66% | 100% | 24.74% | 2.07% | 48.39% | 100% | 100% | 66.67% | 93.9% | 100% | |
| 5588 | RS Umum Lira Medika | 1 | 2025 | 02-07-2025 | 98.29% | 100% | 99.89% | 100% | 81.47% | 1.73% | 76.88% | 98.78% | 100% | 0% | 100% | 100% | 0 |
| 5589 | RS Umum Daerah Al-Mulk | 1 | 2025 | 02-10-2025 | 66.67% | 100% | 100% | 0% | 83.33% | 0% | 81.08% | 100% | 61.2% | 80% | 100% | 100% | 0 |
| 5590 | RS Umum Dr. Iqbali Taufan | 1 | 2025 | 03-05-2025 | 96.59% | 99% | 95.71% | % | 98.28% | 0% | 43.27% | 100% | 9.99% | 0% | 90% | 0% | 0 |
| 5591 | RS Umum Azra | 1 | 2025 | 02-06-2025 | 92.47% | 100% | 100% | 100% | 90.96% | 4.23% | 76.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5592 | RS Edelweiss | 1 | 2025 | 02-11-2025 | 92.39% | 100% | 100% | 100% | 80.4% | 3.03% | 78.98% | 100% | 100% | 97.74% | 100% | 100% | 83 |
| 5593 | Rumah Sakit Mitra Plumbon Cibitung | 1 | 2025 | 02-10-2025 | 88.44% | 100% | 99.98% | 100% | 90.21% | 3.02% | 82.26% | 100% | 87.69% | 87.78% | 100% | 100% | 93.04 |
| 5594 | RS Umum Medirossa Cikarang | 1 | 2025 | 02-08-2025 | 99.19% | 98% | 100% | 0% | 24.44% | 0% | 78.57% | 100% | 84.52% | 80% | 100% | 100% | 83 |
| 5595 | RS Umum Medirossa 2 | 1 | 2025 | 02-06-2025 | 100% | 100% | 100% | 100% | 90.68% | 100% | 79.55% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 5596 | RS Umum Fikri Medika | 1 | 2025 | 02-10-2025 | 99.23% | 99% | 99.55% | 0% | 97.79% | 0% | 58.55% | 100% | 85.02% | 0% | 85.04% | 100% | 0 |
| 5597 | RS Ibu dan Anak Melinda | 1 | 2025 | 02-10-2025 | 100% | 100% | 100% | 0% | 91.15% | 0% | 100% | 0% | 77.09% | 0% | 100% | 0% | 100 |
| 5598 | RS AMC | 1 | 2025 | 02-07-2025 | 97.95% | 99% | 100% | 25% | 90.62% | 0% | 56.38% | 98.68% | 96.09% | 100% | 100% | 100% | 0 |
| 5599 | RS Umum Budi Asih | 1 | 2025 | 02-07-2025 | 93.5% | 100% | 100% | 100% | 89.5% | 3.23% | 92.23% | 100% | 91.48% | 91.53% | 100% | 83.33% | 0 |
| 5600 | RS Ibu dan Anak Al Islam | 1 | 2025 | 02-07-2025 | 80.6% | 98% | 95.73% | 0% | 100% | 0% | 21.91% | 100% | 88.31% | 50% | 81.67% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.