Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 5601 | RS Umum Pusat Dr. Hasan Sadikin | 1 | 2025 | 02-10-2025 | 95.42% | 100% | 100% | 83.33% | 82.92% | 1.55% | 89.73% | 100% | 99.51% | 100% | 100% | 100% | 86 |
| 5602 | RS Umum Sentral Medika | 1 | 2025 | 02-05-2025 | 97.94% | 100% | 24.95% | 13.04% | 35.89% | 13.04% | 87.67% | 100% | 100% | 100% | 10.26% | 100% | 0 |
| 5603 | RS Umum Santo Borromeus | 1 | 2025 | 02-08-2025 | 77.12% | 88% | 99.92% | 0% | 89.06% | 1.38% | 91.1% | 100% | 88.24% | 100% | 99.72% | 100% | |
| 5604 | RS Umum Permata Keluarga Lippo Cikarang | 1 | 2025 | 02-10-2025 | 87.85% | 100% | 100% | 100% | 88% | 2.86% | 70.69% | 100% | 99.71% | 100% | 100% | 100% | 0 |
| 5605 | RS Umum Dokter Adam Talib | 1 | 2025 | 02-10-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 88.89% | 0% | 100% | 86.96% | 100% | 0% | 0 |
| 5606 | RS Umum Puri Asih | 1 | 2025 | 02-09-2025 | 98% | 96% | 93.43% | 100% | 98.73% | 0% | 81.08% | 94.44% | 85.18% | 84.62% | 100% | 100% | |
| 5607 | RS Umum Melinda 2 | 1 | 2025 | 02-04-2025 | 91.07% | 97% | 96.84% | 100% | 81.36% | 5.08% | 91.43% | 100% | 100% | 100% | 100% | 80% | 80 |
| 5608 | RS Permata Bunda | 1 | 2025 | 03-06-2025 | 100% | 100% | 100% | 0% | 97.33% | 0% | 100% | 100% | 75.17% | 100% | 100% | 100% | 200 |
| 5609 | RS Paru Dr. H. A. Rotinsulu | 1 | 2025 | 02-07-2025 | 91.93% | 100% | 100% | % | 96.76% | 0% | 90.14% | 100% | 99.83% | 90.91% | 100% | 100% | 0 |
| 5610 | RS Umum Metro Hospitals | 1 | 2025 | 02-06-2025 | 88% | 100% | 100% | 82.35% | 83.12% | 100% | 80.55% | 96.08% | 99.46% | 85.25% | 100% | 88.89% | 98 |
| 5611 | RS Umum Sumber Hurip | 1 | 2025 | 02-10-2025 | 86% | 96% | 100% | 50% | 81.95% | 0% | 80.97% | 96.26% | 80.23% | 100% | 100% | 100% | 0 |
| 5612 | RS Umum Cikarang Medika | 1 | 2025 | 02-04-2025 | 97% | 94% | 100% | 89.47% | 89.41% | 0% | 50.19% | 100% | 86% | 90% | 100% | 96.27% | 0 |
| 5613 | RS Umum Annisa | 1 | 2025 | 02-06-2025 | 86.13% | 100% | 100% | 75% | 53.74% | 0.61% | 54.71% | 100% | 94.33% | 94.93% | 100% | 100% | 0 |
| 5614 | RS Umum Proklamasi | 1 | 2025 | 02-10-2025 | 82.67% | 100% | 85.71% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 96% | 100% | 0 |
| 5615 | RS Cenka | 1 | 2025 | 02-07-2025 | 89% | 100% | 100% | 80% | 88.89% | 0% | 92.59% | 83.33% | 83.33% | 86.25% | 100% | 80% | 85 |
| 5616 | RS Umum Mulia Pajajaran | 1 | 2025 | 02-10-2025 | 87.91% | 100% | 100% | % | 81.7% | 4.98% | 80.39% | 100% | 63.54% | 81.25% | 100% | 100% | 86.21 |
| 5617 | RS Umum Daerah Bandung Kiwari | 1 | 2025 | 02-10-2025 | 92.31% | 98% | 99.91% | 100% | 64.09% | 2.58% | 96.24% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 5618 | RS Umum Daerah Kota Bandung | 1 | 2025 | 02-11-2025 | 89.5% | 100% | 98.22% | 75% | 75% | 0% | 96.28% | 99.41% | 96.15% | 92.22% | 0% | 100% | 0 |
| 5619 | RS Umum Trimitra | 1 | 2025 | 02-10-2025 | 88.38% | 93% | 99.01% | 99.01% | 100% | 0% | 76.2% | 100% | 100% | 0% | 100% | 100% | 93.57 |
| 5620 | RS Umum Sentra Medika | 1 | 2025 | 02-09-2025 | 97.48% | 100% | 100% | 100% | 23.29% | 0.77% | 62.17% | 100% | 97.2% | 86.36% | 100% | 100% | 0 |
| 5621 | RS Umum Hermina Arcamanik | 1 | 2025 | 01-01-1970 | 92.91% | 99% | 100% | 72.46% | 80.77% | 0.32% | 91.06% | 100% | 100% | 87.8% | 100% | 100% | 0 |
| 5622 | RS Umum Islam Karawang | 1 | 2025 | 02-10-2025 | 62.71% | 88% | 89.06% | 100% | 80.27% | 28.83% | 51.25% | 100% | 64.44% | 85.07% | 89.8% | 100% | 0 |
| 5623 | RS Mitra Keluarga Pratama | 1 | 2025 | 02-10-2025 | 88.36% | 100% | 100% | % | 90.32% | 4.92% | 71.92% | 100% | 95.29% | 100% | 100% | 81.82% | 0 |
| 5624 | RS Ibu dan Anak Graha Medika Padalarang | 1 | 2025 | 01-01-1970 | 100% | 100% | 100% | 90% | 100% | 0% | 95% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5625 | RS Umum Bhayangkara Tk IV Bogor | 1 | 2025 | 02-10-2025 | 100% | 100% | 100% | 100% | 88.89% | 0% | 87.5% | 100% | 85.05% | 100% | 100% | 100% | 0 |
| 5626 | RS Umum Muhammadiyah | 1 | 2025 | 02-06-2025 | 93.5% | 98% | 100% | 100% | 81.68% | 0% | 85.25% | 100% | 98.84% | 100% | 100% | 100% | 0 |
| 5627 | RS Umum Daerah Kab.Bekasi | 1 | 2025 | 02-07-2025 | 75.66% | 97% | 95.15% | 100% | 55.36% | 1.08% | 73.77% | 100% | 88.64% | 22.22% | 98.82% | 100% | 0 |
| 5628 | RS Umum Medimas | 1 | 2025 | 02-08-2025 | 84.39% | 100% | 97.3% | 0% | 100% | 11.11% | 99.06% | 100% | 88.56% | 100% | 100% | 100% | 100 |
| 5629 | RS Umum Immanuel Bandung | 1 | 2025 | 02-07-2025 | 92.96% | 100% | 100% | % | 95.43% | 0.53% | 49.61% | 100% | 92.27% | 60% | 100% | 100% | 0 |
| 5630 | RS Umum Harapan Mulia | 1 | 2025 | 02-10-2025 | 94.14% | 96% | 99.79% | 100% | 96.95% | 0% | 69.24% | 100% | 90.91% | 99.9% | 71.12% | 96.06% | 0 |
| 5631 | RS Umum Tk. IV 03.07.03 Sariningsih | 1 | 2025 | 02-07-2025 | 89.5% | 89% | 100% | 100% | 100% | 0% | 98.48% | 100% | 100% | 92.78% | 100% | 100% | 0 |
| 5632 | RS Ibu dan Anak Aisyah Qurrataain | 1 | 2025 | 02-04-2025 | 75% | 50% | 75% | 75% | 80% | 65% | 75% | 50% | 75% | 30% | 50% | 75% | 0 |
| 5633 | RS Ibu dan Anak Cahaya Bunda | 1 | 2025 | 02-04-2025 | 88.31% | 100% | 100% | 100% | 92.32% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0 |
| 5634 | RS Khusus Mata Cicendo | 1 | 2025 | 01-01-1970 | 97.26% | 100% | 100% | 0% | 81.15% | 1.64% | 100% | 100% | 92.67% | 100% | 100% | 100% | |
| 5635 | RS Ibu dan Anak Pasutri | 1 | 2025 | 02-05-2025 | 80.6% | 82% | 96.65% | 100% | 47.09% | 0% | 83.22% | 100% | 100% | 0% | 99.91% | 100% | 0 |
| 5636 | RS Umum Cahya Kawaluyan | 1 | 2025 | 02-10-2025 | 94.88% | 96% | 100% | 0% | 52.9% | 0.58% | 61.94% | 100% | 99.61% | 69.05% | 100% | 100% | 0 |
| 5637 | RS Umum Dewi Sri | 1 | 2025 | 02-06-2025 | 88.48% | 100% | 100% | 100% | 69.07% | 0.42% | 53.39% | 80.65% | 76.67% | 94.55% | 100% | 100% | 87 |
| 5638 | RS Ibu dan Anak Limijati | 1 | 2025 | 02-08-2025 | 87.37% | 100% | 100% | 100% | 74.06% | 2.21% | 88.24% | 100% | 100% | 93.75% | 100% | 100% | 91 |
| 5639 | RS Cahaya Medika | 1 | 2025 | 02-10-2025 | 100% | 100% | 100% | 100% | 94.39% | 100% | 21.91% | 100% | 100% | 76% | 100% | 100% | 0 |
| 5640 | RS EMC Pekayon | 1 | 2025 | 02-11-2025 | 83.86% | 97% | 99.45% | 0% | 96.34% | 3.01% | 47.46% | 100% | 100% | 88.89% | 96.08% | 100% | 0 |
| 5641 | RS Umum Bunda Mulia | 1 | 2025 | 03-10-2025 | 99.37% | 99% | 100% | 100% | 97.64% | 7.69% | 97.96% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 5642 | RS Jiwa Provinsi Jawa Barat | 1 | 2025 | 02-06-2025 | 93.29% | 100% | 100% | % | 71.29% | % | 97.31% | 100% | 99.38% | 90.91% | 84.87% | 0% | 0 |
| 5643 | RS Jantung Hasna Medika | 1 | 2025 | 02-04-2025 | 87.76% | 100% | 100% | % | 82.35% | 0% | 62.12% | 100% | 93.64% | 100% | 100% | 100% | 0 |
| 5644 | Siloam Hospitals Lippo Cikarang | 1 | 2025 | 02-10-2025 | 92.31% | 98% | 100% | 85.71% | 80.35% | 4.83% | 79.07% | 100% | 95.54% | 100% | 100% | 100% | 0 |
| 5645 | RS Umum Vania | 1 | 2025 | 02-08-2025 | 93.01% | 98% | 99.87% | 100% | 90.28% | 0% | 43.74% | 100% | 97.92% | 77.15% | 100% | 100% | 0 |
| 5646 | RS Umum Rawa Lumbu | 1 | 2025 | 02-10-2025 | 90% | 100% | 100% | 100% | 90.27% | 2.04% | 60.88% | 83.87% | 87.58% | 69.57% | 100% | 83.33% | 0 |
| 5647 | RS Umum Karya Husada | 1 | 2025 | 02-07-2025 | 98.77% | 97% | 97.08% | % | 78.93% | 4.78% | 45.89% | 100% | 100% | 60.75% | 98.07% | 100% | 0 |
| 5648 | RS Ibu dan Anak Gizar | 1 | 2025 | 02-05-2025 | 95% | 93% | 91.43% | 100% | 94.44% | 0% | 94.74% | 0% | 94.44% | 88.89% | 94.74% | 93.75% | 0 |
| 5649 | RS Umum Melania | 1 | 2025 | 02-07-2025 | 90% | 100% | 100% | 100% | 88% | 0% | 100% | 100% | 94% | 76.67% | 100% | 100% | 0 |
| 5650 | RS Umum St. Elisabeth | 1 | 2025 | 05-10-2025 | 44.34% | 82% | 100% | 0% | 72.41% | 2.78% | 88.7% | 100% | 83.92% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.