Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 5651 | RS Umum Sumber Kasih | 1 | 2025 | 02-08-2025 | 99.25% | 97% | 100% | 100% | 98.57% | 0% | 82.18% | 100% | 99.97% | 84.29% | 100% | 100% | 0 |
| 5652 | RS Umum Al-Islam Bandung | 1 | 2025 | 02-07-2025 | 97.16% | 100% | 99.93% | 100% | 93.59% | 5.44% | 79.15% | 97.62% | 98.44% | 93.85% | 100% | 100% | 84.3 |
| 5653 | RS Graha Medika Bogor | 1 | 2025 | 02-07-2025 | 75.95% | 90% | 100% | 100% | 94.7% | 10.67% | 59.79% | 100% | 88.92% | 100% | 100% | 100% | 88 |
| 5654 | RS Umum Bhakti Husada | 1 | 2025 | 02-10-2025 | 87.44% | 100% | 100% | 84.93% | 99.12% | 4.52% | 100% | 100% | 96.25% | 84.62% | 100% | 100% | 0 |
| 5655 | RS Umum Budi Asta | 1 | 2025 | 02-06-2025 | 91.05% | 97% | 100% | 0% | 81.61% | 6.45% | 76.04% | 100% | 80.35% | 100% | 100% | 100% | 0 |
| 5656 | RS Ananda Babelan | 1 | 2025 | 02-07-2025 | 96.25% | 97% | 99.9% | 100% | 98% | 6.34% | 100% | 100% | 100% | 100% | 100% | 94.12% | 0 |
| 5657 | RS Umum Rajawali | 1 | 2025 | 02-08-2025 | 97.35% | 96% | 97.55% | 0% | 73.45% | 0% | 70.69% | 100% | 0% | 100% | 66.67% | 100% | 93 |
| 5658 | RS EMC Cibitung | 1 | 2025 | 02-10-2025 | 88.06% | 100% | 100% | % | 88.06% | 7.93% | 87.14% | 98.72% | 92.64% | 0% | 100% | 100% | 0 |
| 5659 | RS Umum Daerah R. Syamsudin, SH | 1 | 2025 | 02-10-2025 | 86.74% | 99% | 100% | 25% | 81.52% | 0.56% | 96.16% | 100% | 88.09% | 84.91% | 100% | 100% | 0 |
| 5660 | RS Umum Kartika Husada | 1 | 2025 | 02-07-2025 | 69% | 97% | 97.88% | 83.33% | 74.07% | 11.94% | 51.79% | 100% | 81.03% | 0% | 99.15% | 100% | 0 |
| 5661 | RS Umum Kartika Husada Setu | 1 | 2025 | 02-09-2025 | 89.96% | 71% | 100% | 100% | 91.22% | 3.33% | 87.05% | 100% | 90.65% | 100% | 96.68% | 100% | 100 |
| 5662 | BMC Mayapada Hospital | 1 | 2025 | 02-10-2025 | 85.08% | 100% | 96.35% | 0% | 89.77% | 7.52% | 99.34% | 100% | 100% | 87.21% | 95.12% | 100% | 0 |
| 5663 | RS Umum Daerah Pandega Pangandaran | 1 | 2025 | 02-06-2025 | 92% | 94% | 99.61% | 94.94% | 82.81% | 0% | 100% | 96.12% | 92.19% | 68% | 100% | 100% | 0 |
| 5664 | RS Umum Delima Asih Sisma Medika | 1 | 2025 | 02-08-2025 | 94% | 100% | 100% | 0% | 89.34% | 20.9% | 51.01% | 100% | 100% | 94.29% | 100% | 100% | 0 |
| 5665 | RS Uni Medika Setu Bekasi | 1 | 2025 | 02-08-2025 | 99.28% | 99% | 100% | 83.33% | 93.67% | 3.73% | 49.17% | 100% | 98.74% | 35.14% | 100% | 100% | 99.4 |
| 5666 | RS DKH Cikarang barat | 1 | 2025 | 02-10-2025 | 86.36% | 92% | 100% | 100% | 96.41% | 0% | 57.05% | 100% | 100% | 88.24% | 100% | 66.67% | 0 |
| 5667 | RS Umum Karya Medika | 1 | 2025 | 02-10-2025 | 96.15% | 100% | 100% | 100% | 87.5% | 4.85% | 85.71% | 100% | 100% | 71.43% | 100% | 100% | 0 |
| 5668 | RS Umum Saraswati | 1 | 2025 | 02-09-2025 | 93.93% | 100% | 100% | % | 81.47% | 0% | 67.45% | 100% | 89.94% | 86.11% | 100% | 0% | 0 |
| 5669 | RS Umum Kasih Insani Sukatani | 1 | 2025 | 02-10-2025 | 73.86% | 89% | 77.24% | 70% | 95.45% | 5.13% | 84.65% | 100% | 84.23% | 80.68% | 80.84% | 83.61% | 0 |
| 5670 | RS Ibu dan Anak Dr. Djoko Pramono | 1 | 2025 | 02-03-2025 | 98% | 100% | 100% | 92.31% | 98.4% | 7.14% | 88.57% | 100% | 97% | 100% | 100% | 100% | 0 |
| 5671 | RS Umum Anna Medika | 1 | 2025 | 02-06-2025 | 96.07% | 100% | 99.04% | 0% | 96.66% | 0% | 99.83% | 100% | 100% | 61.54% | 98.95% | 100% | 0 |
| 5672 | RS Umum Surya Asih | 1 | 2025 | 02-06-2025 | 95% | 98% | 100% | 100% | 93.12% | 0% | 92.08% | 100% | 88.28% | 87.6% | 100% | 100% | 0 |
| 5673 | RS Ibu dan Anak Mutiara Hati | 1 | 2025 | 02-05-2025 | 100% | 100% | 100% | 100% | 98.91% | 0% | 99.04% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5674 | RS Ibu dan Anak Harapan Bunda | 1 | 2025 | 02-09-2025 | 91% | 100% | 100% | 100% | 98.32% | 3.03% | 98.67% | 100% | 100% | 100% | 100% | 0% | 85.57 |
| 5675 | RS Umum Pondok Indah | 1 | 2025 | 02-10-2025 | 98.37% | 100% | 100% | 100% | 84.99% | 4.78% | 83.99% | 100% | 0% | 100% | 100% | 89.4% | 98.9 |
| 5676 | RS Umum Daerah Tarempa | 1 | 2025 | 02-10-2025 | 90% | 80% | 100% | 50% | 100% | 9.09% | 100% | 60% | 100% | 100% | 70% | 100% | 0 |
| 5677 | RS Umum Daerah Ragab Begawe Caram | 1 | 2025 | 02-10-2025 | 90% | 95% | 100% | 90.91% | 54.37% | 0% | 84.7% | 100% | 94.08% | 86.46% | 80.93% | 100% | 0 |
| 5678 | RS Umum Asy-Syifa Medika | 1 | 2025 | 02-10-2025 | 92.28% | 100% | 100% | 0% | 100% | 7.03% | 88.58% | 100% | 90.48% | 87.5% | 100% | 0% | 0 |
| 5679 | RS Umum Daerah Tulang Bawang Barat | 1 | 2025 | 02-07-2025 | 100% | 100% | 100% | 0% | 85.54% | 0% | 83.74% | 100% | 97.28% | 100% | 100% | 0% | 0 |
| 5680 | RS Umum Daerah Natuna | 1 | 2025 | 02-08-2025 | 89.13% | 94% | 94.27% | 100% | 67.73% | 0% | 95.47% | 100% | 94.58% | 100% | 62.62% | 100% | 0 |
| 5681 | RS Umum Tebet | 1 | 2025 | 02-08-2025 | 87% | 100% | 100% | 0% | 84.18% | 3.33% | 85.73% | 97.8% | 85.98% | 83.95% | 100% | 100% | 0 |
| 5682 | RS Umum Daerah KH. Muhammad Thohir KRUI | 1 | 2025 | 02-10-2025 | 96% | 100% | 100% | % | 88.24% | % | 100% | 100% | 97.82% | 100% | 100% | 100% | 0 |
| 5683 | RS Ibu Anak Puti Bungsu | 1 | 2025 | 02-07-2025 | 99.55% | 99% | 98.65% | 100% | 96.49% | 0% | 95.6% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5684 | RS Umum Mardi Waluyo | 1 | 2025 | 02-10-2025 | 99.79% | 96% | 99.54% | 0% | 80.05% | 0.16% | 81.31% | 100% | 93.25% | 100% | 99.97% | 80% | 0 |
| 5685 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 1 | 2025 | 01-01-1970 | 80.42% | 98% | 99.17% | 75% | 89.04% | 6.06% | 69.55% | 0% | 73.93% | 0% | 100% | 100% | 85.38 |
| 5686 | RS Tk. IV 02.07.04 | 1 | 2025 | 02-06-2025 | 100% | 100% | 75% | 100% | 75% | 5% | 45% | 71.43% | 85% | 40% | 100% | 100% | 0 |
| 5687 | RS Umum Setia Mitra | 1 | 2025 | 02-09-2025 | 96.11% | 100% | 100% | 100% | 88.18% | 0% | 84.5% | 100% | 90.95% | 86.67% | 100% | 100% | 0 |
| 5688 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 1 | 2025 | 02-10-2025 | 81.5% | 94% | 97.78% | 100% | 68.15% | 5% | 81.11% | 100% | 97.24% | 91.43% | 94.29% | 100% | 0 |
| 5689 | RS Bhayangkara Batam Polda Kepri | 1 | 2025 | 02-04-2025 | 98.57% | 100% | 100% | 100% | 92.24% | 4.76% | 100% | 100% | 100% | 100% | 100% | 100% | 80 |
| 5690 | RS Khusus Mata Permana Sari | 1 | 2025 | 02-05-2025 | 94.96% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 5691 | RS Umum Bumi Waras | 1 | 2025 | 02-08-2025 | 84.5% | 98% | 100% | 0% | 58.33% | 0% | 81.8% | 95.83% | 100% | 61.48% | 98.84% | 84% | 94.14 |
| 5692 | RS Umum Advent Bandar Lampung | 1 | 2025 | 03-05-2025 | 90.71% | 100% | 100% | 100% | 94.29% | 1.5% | 64.33% | 100% | 99.53% | 86.46% | 100% | 90.91% | |
| 5693 | RS Umum Bhakti Timah | 1 | 2025 | 01-01-1970 | 96.24% | 97% | 100% | 81.82% | 80.6% | 0% | 88.61% | 100% | 90.57% | 81.82% | 100% | 100% | 0 |
| 5694 | RS Umum Urip Sumoharjo | 1 | 2025 | 02-06-2025 | 85.92% | 100% | 100% | 0% | 100% | 0% | 100% | 95.32% | 98.53% | 100% | 100% | 82.35% | 0 |
| 5695 | RS Umum Wisma Rini Pringsewu | 1 | 2025 | 02-08-2025 | 90.42% | 92% | 83.13% | 100% | 60.08% | 0% | 76.55% | 100% | 86.25% | 82.61% | 96.36% | 100% | 85.61 |
| 5696 | RS Artha Bunda | 1 | 2025 | 02-10-2025 | 96.67% | 100% | 100% | 100% | 96.67% | 0% | 96.33% | 100% | 93.33% | 94.67% | 93% | 90% | 0 |
| 5697 | RS Umum Gandaria | 1 | 2025 | 02-07-2025 | 75% | 70% | 80% | 0% | 80% | 0% | 0% | 100% | 0% | 0% | 0% | 80% | 0 |
| 5698 | RS Umum Harapan Bunda Batam | 1 | 2025 | 02-10-2025 | 95.2% | 100% | 100% | 100% | 91.27% | 0% | 61.28% | 96.04% | 84.59% | 83.33% | 100% | 0% | 77.5 |
| 5699 | RS Umum Daerah May Jen HM Ryacudu | 1 | 2025 | 02-10-2025 | 85.55% | 100% | 100% | 100% | 83.61% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5700 | RS Umum Handayani | 1 | 2025 | 02-07-2025 | 82.5% | 87% | 98.44% | 0% | 87.5% | 0% | 93.75% | 100% | 96.13% | 93.65% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.