Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 5751 | RS Ibu dan Anak Puri Betik Hati | 1 | 2025 | 02-05-2025 | 95.9% | 93% | 99.69% | 100% | 78.75% | 0% | 90.89% | 100% | 87.36% | 100% | 100% | 100% | 0 |
| 5752 | RS Bakti Timah Pangkalpinang | 1 | 2025 | 02-07-2025 | 93.95% | 96% | 100% | 100% | 76.76% | 0% | 86.93% | 100% | 84.05% | 100% | 100% | 100% | 0 |
| 5753 | RS Ibu dan Anak Santa Anna | 1 | 2025 | 02-10-2025 | 85.71% | 99% | 100% | 0% | 84.18% | 0% | 26.04% | 100% | 51.26% | 82.84% | 100% | 100% | 0 |
| 5754 | RS Belleza Kedaton Bandar Lampung | 1 | 2025 | 02-08-2025 | 100% | 100% | 81.8% | 100% | 81.32% | 0% | 92.02% | 100% | 85.1% | 78.35% | 97.01% | 78.57% | 82.75 |
| 5755 | RS Jiwa Dharmawangsa | 1 | 2025 | 02-10-2025 | 85.61% | 100% | 100% | 0% | 63.91% | 0% | 99.04% | 0% | 93.85% | 54.55% | 100% | 83.33% | 74.48 |
| 5756 | RS Mata Lampung Eye Center (LEC) | 1 | 2025 | 02-06-2025 | 89% | 94% | 98% | 0% | 98.5% | 1% | 92.5% | 0% | 100% | 100% | 100% | 100% | 0 |
| 5757 | RS Umum Daerah Depati Bahrin | 1 | 2025 | 02-06-2025 | 88.38% | 100% | 100% | 100% | 80.24% | 0% | 96.81% | 100% | 100% | 84.44% | 100% | 100% | 91.72 |
| 5758 | RS Hermina Lampung | 1 | 2025 | 02-08-2025 | 97.56% | 95% | 100% | 1.61% | 86.84% | 2.14% | 80.71% | 100% | 98.07% | 72.73% | 100% | 100% | 83.75 |
| 5759 | RS Budi Medika | 1 | 2025 | 02-04-2025 | 87.5% | 94% | 100% | 16.67% | 79.4% | 0% | 88.5% | 100% | 89.04% | 0% | 95.51% | 100% | 95 |
| 5760 | RS Khusus Kanker MRCCC Siloam Semanggi | 1 | 2025 | 02-07-2025 | 86.99% | 96% | 100% | 0% | 70.52% | 2.13% | 63.51% | 100% | 100% | 72.73% | 99.63% | 94% | 96.5 |
| 5761 | RS Umum Daerah Ahmad Yani Metro | 1 | 2025 | 02-10-2025 | 97.57% | 98% | 99.94% | 0% | 70.77% | 0% | 98.56% | 99.26% | 98.67% | 100% | 100% | 100% | 83.37 |
| 5762 | RS Ibu dan Anak Rona | 1 | 2025 | 02-08-2025 | 96.55% | 100% | 100% | 100% | 96.44% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 5763 | RS Umum Muhammadiyah Metro | 1 | 2025 | 02-10-2025 | 97.62% | 100% | 100% | 0% | 93.18% | 0% | 70.14% | 93.71% | 88.44% | 96.43% | 100% | 100% | 0 |
| 5764 | RS Ibu dan Anak Anugerah Medical Center Metro | 1 | 2025 | 02-08-2025 | 90% | 100% | 100% | 100% | 87.86% | 0% | 96.81% | 100% | 99.7% | 100% | 100% | 100% | 0 |
| 5765 | RS Umum Jakarta | 1 | 2025 | 02-08-2025 | 93.36% | 97% | 99.35% | 0% | 98.43% | 0% | 64.81% | 100% | 97.62% | 100% | 96.08% | 100% | 0 |
| 5766 | RS Ibu dan Anak Asih Kota Metro | 1 | 2025 | 02-09-2025 | 94.5% | 100% | 100% | 100% | 90.26% | 0% | 100% | 100% | 84.56% | 100% | 100% | 100% | 0 |
| 5767 | RS Ibu dan Anak Kasih Sayang Ibu | 1 | 2025 | 02-05-2025 | 100% | 100% | 100% | 100% | 97.47% | 0% | 100% | 0% | 96.67% | 100% | 100% | 100% | 0 |
| 5768 | RS Azizah | 1 | 2025 | 02-10-2025 | 86.67% | 91% | 100% | 100% | 84.67% | 0% | 71.02% | 100% | 95.22% | 100% | 100% | 100% | 0 |
| 5769 | RS Ibu dan Anak Dzakirah | 1 | 2025 | 02-10-2025 | 97% | 100% | 100% | 100% | 97.81% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 90.58 |
| 5770 | RS Umum Daerah Depati Hamzah | 1 | 2025 | 02-10-2025 | 99.17% | 100% | 100% | 100% | 77.65% | 0% | 100% | 100% | 99.74% | 90.32% | 100% | 0% | 0 |
| 5771 | RS Khusus Ibu dan Anak Brawijaya | 1 | 2025 | 02-10-2025 | 86% | 98% | 100% | 0% | 95.7% | 2.41% | 76.31% | 100% | 99.88% | 91% | 100% | 100% | 0 |
| 5772 | RS Umum Daerah Embung Fatimah Kota Batam | 1 | 2025 | 01-01-1970 | 59.63% | 77% | 100% | 0% | 78.57% | 7.02% | 93.35% | 100% | 86.45% | 0% | 100% | 100% | 0 |
| 5773 | RS Umum Islam Asy-Syifaa Bandar Jaya | 1 | 2025 | 02-07-2025 | 85.69% | 91% | 99.1% | 100% | 76.58% | 4.17% | 41.34% | 82.14% | 92.16% | 83.33% | 99.86% | 100% | 84.5 |
| 5774 | RS Ibu dan Anak Bunda | 1 | 2025 | 02-10-2025 | 94.91% | 100% | 100% | 82.35% | 92.02% | 19.57% | 94.68% | 100% | 96.51% | 96.1% | 100% | 92.31% | 0 |
| 5775 | RS Umum Yukum Medical Centre | 1 | 2025 | 02-08-2025 | 97.53% | 99% | 97.62% | 100% | 100% | 0% | 72.97% | 100% | 100% | 77.78% | 93.88% | 100% | |
| 5776 | RS Umum Daerah Dr H Abdul Moeloek | 1 | 2025 | 02-10-2025 | 87.41% | 92% | 97.61% | 50% | 36.65% | 4.75% | 78.11% | 91.49% | 99.86% | 94.44% | 97.32% | 42.86% | 0 |
| 5777 | RS Umum Mitra Mulia Husada | 1 | 2025 | 02-04-2025 | 84% | 86% | 100% | 85.71% | 81% | 3.04% | 78% | 100% | 80% | 85% | 100% | 100% | 0 |
| 5778 | RS Ibu dan Anak Frisdhy Angel | 1 | 2025 | 02-08-2025 | 91% | 100% | 100% | 0% | 60.47% | 0% | 89.09% | 100% | 100% | 100% | 100% | 0% | 99 |
| 5779 | RS Umum Medistra | 1 | 2025 | 02-10-2025 | 77.5% | 100% | 100% | 0% | 78.58% | 5.71% | 46.32% | 95.32% | 91.69% | 100% | 100% | 100% | 0 |
| 5780 | RS Panti Secanti | 1 | 2025 | 02-12-2025 | 95.31% | 94% | 98.31% | 100% | 95.83% | 0% | 90.87% | 100% | 89.2% | 100% | 100% | 100% | 0 |
| 5781 | RS Umum Graha Hermine | 1 | 2025 | 02-08-2025 | 87.5% | 100% | 100% | 86.9% | 84.5% | 0% | 80.25% | 100% | 94.77% | 84.44% | 100% | 90% | 0 |
| 5782 | RS Umum Permata Hati | 1 | 2025 | 01-01-1970 | 97.58% | 97% | 98.62% | 100% | 76.09% | 5.71% | 100% | 100% | 100% | 100% | 98.62% | 100% | 0 |
| 5783 | RS Umum Kartini | 1 | 2025 | 02-03-2025 | 97.5% | 100% | 99.43% | 96.88% | 94.15% | 0% | 92.86% | 100% | 96.85% | 92.5% | 100% | 87.5% | 0 |
| 5784 | RS Umum Daerah Batin Mangunang | 1 | 2025 | 02-10-2025 | 85% | 100% | 100% | 0% | 93.17% | 0% | 85% | 100% | 88.66% | 100% | 100% | 0% | 81.29 |
| 5785 | RS Ibu dan Anak Ibunda | 1 | 2025 | 02-05-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 5786 | RS Umum Daerah Demang Sepulau Raya | 1 | 2025 | 02-10-2025 | 100% | 100% | 100% | 0% | 69.47% | 0% | 99.18% | 100% | 93.5% | 100% | 100% | 60% | 78.5 |
| 5787 | RS Umum Daerah Bandar Negara Husada | 1 | 2025 | 02-10-2025 | 96.68% | 100% | 100% | 0% | 100% | 0% | 89.29% | 100% | 98.49% | 100% | 100% | 0% | 0 |
| 5788 | RS Ibu Anak Hidayah Ibu | 1 | 2025 | 02-09-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99.57% | 100% | 100% | 100% | 0 |
| 5789 | RS Gigi dan Mulut Univ. Prof. Moestopo | 1 | 2025 | 02-09-2025 | 85% | 93% | 94.51% | 0% | 94.51% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 5790 | RS Ibu dan Anak Griya Medika Batam | 1 | 2025 | 02-06-2025 | 93.5% | 100% | 100% | 87.5% | 89.14% | 3.7% | 82.76% | 100% | 88.19% | 81.93% | 100% | 100% | 0 |
| 5791 | RS Natar Medika | 1 | 2025 | 02-10-2025 | 91.33% | 100% | 100% | 100% | 88.81% | 0% | 76.36% | 100% | 99.74% | 100% | 100% | 100% | 0 |
| 5792 | RS Airan Raya | 1 | 2025 | 02-05-2025 | 91% | 99% | 100% | 0% | 86.29% | 4.38% | 66.67% | 100% | 89.44% | 83.78% | 98.2% | 100% | 0 |
| 5793 | RS Siti Khodijah | 1 | 2025 | 02-09-2025 | 86% | 100% | 100% | 75% | 78.71% | 6.67% | 86.26% | 100% | 93.31% | 80% | 100% | 100% | 0 |
| 5794 | RS Ibu dan Anak Mawar | 1 | 2025 | 03-07-2025 | 85% | 100% | 100% | 80% | 80% | 10% | 80% | 100% | 82.05% | 83.33% | 100% | 100% | 0 |
| 5795 | RS Umum Zahirah | 1 | 2025 | 02-10-2025 | 91.54% | 92% | 99.84% | 100% | 70.83% | 50% | 56.78% | 100% | 93.05% | 81.25% | 100% | 87.5% | |
| 5796 | RS Umum Daerah Pringsewu | 1 | 2025 | 02-09-2025 | 85% | 100% | 100% | 0% | 81.38% | 2.48% | 100% | 100% | 83.38% | 80% | 100% | 100% | 81.44 |
| 5797 | RS Umum Daerah Raja Ahmad Tabib | 1 | 2025 | 02-11-2025 | 87.06% | 100% | 100% | 0% | 61.03% | 0% | 85.3% | 100% | 100% | 0% | 100% | 0% | 0 |
| 5798 | RS Umum Camatha Sahidya | 1 | 2025 | 02-10-2025 | 94.5% | 94% | 100% | 100% | 90.94% | 0% | 80.37% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 5799 | RS Umum Aka Medika Sribhawono | 1 | 2025 | 02-10-2025 | 92% | 100% | 100% | 100% | 79.5% | 100% | 72.97% | 100% | 87.5% | 57.14% | 84.85% | 100% | 0 |
| 5800 | RS Umum Tria Dipa | 1 | 2025 | 02-08-2025 | 95.36% | 100% | 100% | 25% | 82.32% | 25% | 47.64% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.