Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 5801 | RS Umum Santa Elisabeth Batam Kota | 1 | 2025 | 01-01-1970 | 89.82% | 100% | 100% | 100% | 92.9% | 0% | 94.9% | 100% | 99.91% | 80.65% | 100% | 100% | 86.8 |
| 5802 | RS Umum Mitra Husada | 1 | 2025 | 02-10-2025 | 61.15% | 97% | 99.29% | 76.19% | 43.87% | 37.1% | 97.51% | 100% | 86.29% | 14.29% | 98.91% | 100% | 90 |
| 5803 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 1 | 2025 | 02-07-2025 | 95.23% | 100% | 100% | 100% | 86.06% | 0.59% | 85.98% | 100% | 100% | 44.62% | 100% | 100% | 0 |
| 5804 | RS Badan Pengusahaan Batam | 1 | 2025 | 02-10-2025 | 85.71% | 100% | 100% | 100% | 93.21% | 0% | 94.98% | 100% | 91.81% | 95.24% | 100% | 100% | 97.9 |
| 5805 | RS Ibu Anak Puri Adhya Paramita | 1 | 2025 | 02-10-2025 | 91.16% | 98% | 100% | 100% | 97.85% | 0% | 97.25% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5806 | RS Bhayangkara Jitra Kota Bengkulu | 1 | 2025 | 02-08-2025 | 84% | 85% | 100% | 100% | 67.51% | 0% | 60.08% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5807 | RS Umum Kartini | 1 | 2025 | 02-10-2025 | 97.54% | 100% | 100% | 83.33% | 66.67% | 10% | 74.17% | 100% | 97.98% | 90% | 100% | 95% | 87 |
| 5808 | RS Umum Daerah Kota Tanjung Pinang | 1 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 84.94% | 0.71% | 87.4% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5809 | RS Umum Agung | 1 | 2025 | 02-06-2025 | 78.57% | 92% | 91.21% | 0% | 82.09% | 4% | 77.84% | 100% | 94.86% | 84.4% | 95.2% | 100% | 0 |
| 5810 | RS Tiara Sella | 1 | 2025 | 02-08-2025 | 81.58% | 84% | 96.67% | 100% | 99.53% | 0% | 100% | 100% | 93.72% | 100% | 92.86% | 100% | 88 |
| 5811 | RS Umum Az - Zahra | 1 | 2025 | 02-08-2025 | 100% | 100% | 100% | 76.92% | 76.1% | 0% | 53.17% | 100% | 77.51% | 70.83% | 100% | 100% | 0 |
| 5812 | RS Umum Soedarsono Darmosoewito | 1 | 2025 | 02-10-2025 | 100% | 100% | 100% | 0% | 89.2% | 100% | 86.57% | 100% | 100% | 100% | 100% | 0% | 0 |
| 5813 | RS Umum Awal Bros Batam | 1 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 97.36% | 4.41% | 87.87% | 100% | 99.09% | 100% | 100% | 100% | 0 |
| 5814 | RS Orthopedi Siaga Raya | 1 | 2025 | 02-10-2025 | 91.27% | 88% | 100% | % | 95.16% | 6.38% | 81.82% | 100% | 97.34% | 80% | 100% | 100% | 0 |
| 5815 | RS Umum Jakarta Medical Center (JMC) | 1 | 2025 | 02-10-2025 | 86.5% | 90% | 95.31% | 13.33% | 97.66% | 0.35% | 93.75% | 88.89% | 96.49% | 89.69% | 93.75% | 100% | 0 |
| 5816 | RS Umum Harapan Bunda | 1 | 2025 | 02-08-2025 | 96.32% | 96% | 98.57% | 100% | 90.72% | 0% | 82.81% | 100% | 84.83% | 82.69% | 94.83% | 100% | 97 |
| 5817 | RS Umum Daerah Alimuddin Umar | 1 | 2025 | 02-08-2025 | 91.78% | 97% | 100% | 100% | 80.2% | 0% | 100% | 100% | 95.25% | 100% | 100% | 100% | 0 |
| 5818 | RS Umum Trijaya Medical Center | 1 | 2025 | 02-06-2025 | 94.5% | 100% | 100% | 0% | 90% | 26.67% | 73.53% | 100% | 100% | 100% | 100% | 0% | 0 |
| 5819 | RS Umum Daerah Nurdin Hamzah | 1 | 2025 | 02-10-2025 | 83.67% | 94% | 100% | 50% | 80.14% | 0% | 79.53% | 100% | 97.59% | 75.41% | 100% | 100% | 0 |
| 5820 | RS Umum Charitas Hospital Palembang | 1 | 2025 | 02-08-2025 | 100% | 100% | 100% | 100% | 82.24% | 2.28% | 64.41% | 100% | 100% | 84.62% | 100% | 100% | 82.22 |
| 5821 | RS Umum Daerah KH. Daud Arif | 1 | 2025 | 02-08-2025 | 83.94% | 93% | 92.62% | 100% | 39.32% | 0.44% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 5822 | RS Ibu dan Anak Karunia Indah Medika | 1 | 2025 | 02-10-2025 | 100% | 100% | 100% | 100% | 70.71% | 0% | 78.67% | 100% | 91.07% | 21.33% | 100% | 100% | 100 |
| 5823 | RS Umum Daerah Suryah Khairuddin | 1 | 2025 | 02-10-2025 | 80.5% | 75% | 100% | 0% | 60% | 0% | 50% | 100% | 66.67% | 0% | 100% | 0% | 0 |
| 5824 | RS Umum Daerah Sultan Thaha Saifuddin | 1 | 2025 | 02-10-2025 | 95.33% | 93% | 100% | 100% | 66.55% | 0% | 100% | 100% | 100% | 0% | 64.09% | 0% | 0 |
| 5825 | RS Umum Daerah Kaur | 1 | 2025 | 02-04-2025 | 89.58% | 88% | 90.4% | 100% | 87.91% | 0% | 89.25% | 90.91% | 88.04% | 88.35% | 90.91% | 100% | 0 |
| 5826 | RS Ibu dan Anak Rika Amelia | 1 | 2025 | 02-10-2025 | 87.5% | 100% | 100% | 90% | 100% | 2% | 88% | 100% | 85% | 86% | 100% | 100% | 0 |
| 5827 | RS Umum Pusri Palembang | 1 | 2025 | 02-07-2025 | 85.17% | 100% | 100% | 100% | 81.39% | 0.85% | 86.45% | 100% | 99.19% | 93.15% | 100% | 100% | 0 |
| 5828 | RS Ibu dan Anak Dwi Sari | 1 | 2025 | 02-07-2025 | 92.27% | 100% | 100% | 73.53% | 99.88% | 0.93% | 98.66% | 100% | 100% | 99.71% | 100% | 100% | 98 |
| 5829 | RS Umum Daerah Gelumbang | 1 | 2025 | 02-10-2025 | 91% | 100% | 100% | 0% | 92.5% | 0% | 100% | 100% | 95% | 66.67% | 100% | 100% | 0 |
| 5830 | RS Umum Permata Hati | 1 | 2025 | 02-10-2025 | 96.5% | 99% | 92.2% | 100% | 85.85% | 0% | 45.22% | 100% | 100% | 100% | 94.03% | 100% | 0 |
| 5831 | RS Umum Daerah Lubai Ulu | 1 | 2025 | 02-12-2025 | 93.5% | 88% | 82.5% | 0% | 93.42% | 0% | 69.86% | 100% | 89.54% | 80% | 100% | 100% | 0 |
| 5832 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 1 | 2025 | 02-09-2025 | 85.53% | 100% | 100% | % | 89.4% | % | 95.25% | 100% | 100% | 0% | 100% | 100% | 0 |
| 5833 | RS Jabal Rahmah Medika | 1 | 2025 | 02-08-2025 | 92.38% | 100% | 99.87% | 100% | 81.06% | 0% | 81.01% | 100% | 100% | 80% | 100% | 100% | 0 |
| 5834 | RS Umum Daerah Semende Darat Laut | 1 | 2025 | 02-07-2025 | 93.49% | 66% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 100% | 100% | 0 |
| 5835 | RS Umum Daerah Lagita | 1 | 2025 | 02-08-2025 | 83.33% | 86% | 93.33% | 100% | 98.17% | 100% | 100% | 100% | 98.33% | 100% | 100% | 71.43% | 0 |
| 5836 | RS Umum Ar-Rasyid Palembang | 1 | 2025 | 02-10-2025 | 94.63% | 100% | 100% | 100% | 88.28% | 1.54% | 93.75% | 100% | 96.36% | 83.33% | 100% | 100% | 0 |
| 5837 | RS Umum Daerah Raden Mattaher Jambi | 1 | 2025 | 02-06-2025 | 94.22% | 98% | 99.34% | 66.67% | 80.6% | 4.15% | 90.98% | 91.76% | 97.9% | 66.04% | 96.62% | 100% | 0 |
| 5838 | RS Umum Daerah H. Hanafie | 1 | 2025 | 02-10-2025 | 93.33% | 96% | 100% | 100% | 100% | 4.78% | 100% | 100% | 89.37% | 100% | 100% | 100% | 0 |
| 5839 | RS Umum Daerah Kolonel Abundjani/Bangko | 1 | 2025 | 02-07-2025 | 98.13% | 98% | 98.73% | 0% | 39.52% | 0% | 99.45% | 100% | 96.56% | 0% | 92.58% | 92.31% | 80.64 |
| 5840 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 1 | 2025 | 02-03-2025 | 81.5% | 100% | 100% | 0% | 88.42% | 0% | 88.46% | 0% | 100% | 91.84% | 100% | 100% | 0 |
| 5841 | RS Umum Daerah Lebong | 1 | 2025 | 02-04-2025 | 92.73% | 100% | 100% | 100% | 85.71% | 100% | 100% | 100% | 100% | 100% | 90% | 80% | 0 |
| 5842 | RS Raudhah | 1 | 2025 | 02-07-2025 | 98.61% | 98% | 100% | 100% | 94.42% | 0% | 91.38% | 100% | 90.65% | 91.67% | 100% | 100% | 98.4 |
| 5843 | RS Umum Daerah Muara Beliti | 1 | 2025 | 02-10-2025 | 87.5% | 85% | 100% | 100% | 88.89% | 0% | 86.67% | 100% | 98.58% | 90% | 100% | 0% | 88 |
| 5844 | RS Umum Daerah Gandus Palembang | 1 | 2025 | 02-10-2025 | 84.64% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 97.25% | 100% | 100% | 100% | 0 |
| 5845 | RS Merangin Medical Centre | 1 | 2025 | 02-10-2025 | 97.92% | 100% | 100% | 100% | 93.55% | 3.33% | 86.67% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 5846 | RS Musi Medika Cendikia | 1 | 2025 | 02-08-2025 | 87.48% | 100% | 100% | 0% | 89.08% | 0% | 86.72% | 0% | 92.78% | 89.47% | 100% | 0% | 0 |
| 5847 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 1 | 2025 | 02-10-2025 | 94.5% | 96% | 98.27% | 0% | 94.78% | 25% | 93.57% | 100% | 99.36% | 93.75% | 98.05% | 83.33% | 80.75 |
| 5848 | RS Ibu dan Anak AL-Barra | 1 | 2025 | 01-07-2026 | 95.02% | 100% | 100% | 91.43% | 84.33% | 0% | 91.91% | 100% | 94.85% | 90% | 100% | 0% | 0 |
| 5849 | RS Umum Daerah Sungai Gelam | 1 | 2025 | 02-10-2025 | 96.81% | 97% | 100% | 0% | 88.89% | 0% | 79.59% | 100% | 98.4% | 100% | 100% | 0% | 0 |
| 5850 | RS Umum Sriwijaya | 1 | 2025 | 02-10-2025 | 88.5% | 100% | 100% | 83.33% | 71.2% | 0% | 87.46% | 100% | 97.22% | 88.2% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.