Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 5901 | RS Umum Daerah Kayuagung | 1 | 2025 | 02-06-2025 | 86% | 93% | 100% | 100% | 73.33% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5902 | RS Ibu dan Anak Annisa | 1 | 2025 | 02-10-2025 | 85.17% | 100% | 100% | 100% | 97.95% | 0% | 97.59% | 100% | 99.91% | 100% | 100% | 0% | 0 |
| 5903 | RS Umum Daerah Petanang | 1 | 2025 | 02-05-2025 | 85.71% | 89% | 100% | 0% | 100% | 0% | 0% | 0% | 87.34% | 0% | 0% | 0% | 0 |
| 5904 | RS Umum Pusat Dr. Rivai Abdullah | 1 | 2025 | 02-10-2025 | 92.56% | 100% | 100% | 0% | 75.95% | 0% | 78.5% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5905 | RS Umum Ummi Bengkulu | 1 | 2025 | 02-10-2025 | 91.86% | 98% | 100% | 77.08% | 60.8% | 0.23% | 98.98% | 100% | 99.8% | 67.83% | 100% | 100% | 0 |
| 5906 | RS Pelabuhan Palembang | 1 | 2025 | 02-10-2025 | 88.8% | 100% | 100% | 100% | 90.91% | 0% | 70.27% | 100% | 98.59% | 87.18% | 100% | 100% | 86.12 |
| 5907 | RS Umum Universitas Riau | 1 | 2025 | 02-07-2025 | 87% | 97% | 100% | 0% | 100% | 0% | 76.92% | 100% | 86.33% | 100% | 88.89% | 0% | 3.34 |
| 5908 | RS AR Bunda Kota Prabumulih | 1 | 2025 | 02-07-2025 | 87.77% | 85% | 95.48% | 100% | 89.71% | 0% | 96.13% | 100% | 88.1% | 87.74% | 95.48% | 100% | 95 |
| 5909 | RS Umum Daerah Ogan Komering Ulu Timur | 1 | 2025 | 01-01-1970 | 88.47% | 84% | 91.01% | 100% | 97.91% | 0.88% | 83.33% | 100% | 100% | 78.36% | 61.31% | 100% | 0 |
| 5910 | RS Umum Daerah Sukajadi | 1 | 2025 | 02-07-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 92.79% | 100% | 100% | 100% | 0 |
| 5911 | RS Khusus Mata SMEC Pekanbaru | 1 | 2025 | 02-04-2025 | 98% | 100% | 100% | 0% | 97.15% | 1.38% | 100% | 100% | 96.12% | 100% | 100% | 100% | 90.3 |
| 5912 | RS Umum Pertamina Palembang | 1 | 2025 | 02-04-2025 | 97.62% | 100% | 99.43% | 100% | 100% | 0% | 72.35% | 100% | 91.49% | 86.67% | 100% | 100% | 0 |
| 5913 | RS Ibu dan Anak Marissa Palembang | 1 | 2025 | 02-10-2025 | 79% | 100% | 89.6% | 100% | 70.59% | 0% | 69.23% | 100% | 90% | 100% | 90% | 100% | 0 |
| 5914 | RS Ibu Anak Budhi Mulia | 1 | 2025 | 02-09-2025 | 93.92% | 100% | 100% | 83.33% | 93.92% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 82.25 |
| 5915 | RS Umum Daerah Pratama Makarti Jaya | 1 | 2025 | 02-09-2025 | 85.85% | 90% | 100% | 0% | 80.83% | 0% | 82.46% | 100% | 94.8% | 0% | 100% | 0% | 0 |
| 5916 | RS Ibu dan Anak Trinanda Palembang | 1 | 2025 | 02-03-2025 | 88.02% | 100% | 94.03% | 100% | 95.95% | 0% | 88.89% | 0% | 100% | 100% | 100% | 0% | 0 |
| 5917 | RS Umum Daerah Harapan dan Doa | 1 | 2025 | 02-07-2025 | 84.5% | 90% | 95.66% | 100% | 80.29% | 0% | 93.21% | 100% | 88.76% | 90.34% | 88.61% | 100% | 83.71 |
| 5918 | Aulia Hospital | 1 | 2025 | 02-07-2025 | 94.59% | 86% | 99.65% | 50% | 88.98% | 43.15% | 81.59% | 100% | 100% | 64.54% | 99.56% | 100% | 0 |
| 5919 | RS Jiwa Soeprapto Provinsi Bengkulu | 1 | 2025 | 02-08-2025 | 87.99% | 93% | 100% | 0% | 98.21% | 0% | 95.61% | 0% | 99.93% | 100% | 100% | 0% | 0 |
| 5920 | RS Eria | 1 | 2025 | 02-10-2025 | 95% | 96% | 97.87% | 83.33% | 70.59% | 0% | 77.66% | 100% | 93.55% | 72.22% | 99.71% | 85.29% | 0 |
| 5921 | RS Hermina OPI Jakabaring | 1 | 2025 | 02-10-2025 | 92.5% | 99% | 100% | 96% | 76.92% | 0.87% | 82% | 100% | 100% | 80% | 100% | 100% | 0 |
| 5922 | RS Ibu dan Anak Andini | 1 | 2025 | 02-05-2025 | 85% | 100% | 100% | 100% | 90% | 100% | 100% | 100% | 0% | 80% | 100% | 100% | 80 |
| 5923 | RS Umum Sansani | 1 | 2025 | 02-10-2025 | 96.44% | 100% | 100% | 100% | 100% | 0% | 83.78% | 100% | 100% | 81.16% | 100% | 100% | 0 |
| 5924 | RS Islam At-Taqwa Gumawang | 1 | 2025 | 02-10-2025 | 80% | 100% | 89.67% | 91.3% | 70.23% | 1.02% | 92.24% | 100% | 94.13% | 0% | 100% | 100% | 0 |
| 5925 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 1 | 2025 | 02-10-2025 | 87.33% | 100% | 99.56% | 0% | 91.25% | 2.77% | 87.49% | 100% | 97.57% | 100% | 99.01% | 100% | 0 |
| 5926 | RS Pertamina Kota Prabumulih | 1 | 2025 | 02-07-2025 | 96.36% | 98% | 100% | 100% | 97.87% | 0% | 95.32% | 100% | 82.25% | 83.16% | 94.87% | 100% | 0 |
| 5927 | RS Awal Bros A. Yani | 1 | 2025 | 02-08-2025 | 81.42% | 98% | 100% | 100% | 80% | 5.32% | 70.08% | 100% | 96.85% | 86.54% | 99.89% | 4.44% | 89.73 |
| 5928 | RS Umum Daerah Dr. M. Yunus Bengkulu | 1 | 2025 | 02-10-2025 | 93.1% | 93% | 99.55% | 100% | 32.08% | 3.01% | 98.98% | 100% | 82.23% | 94.67% | 99.22% | 100% | 0 |
| 5929 | RS Umum Daerah Martapura | 1 | 2025 | 02-08-2025 | 85.43% | 100% | 97.39% | 100% | 92.67% | 0% | 92.68% | 100% | 99.55% | 92% | 96.06% | 0% | 0 |
| 5930 | RS Ibu dan Anak Annisa | 1 | 2025 | 02-08-2025 | 87.5% | 100% | 100% | 100% | 82.54% | 4.17% | 84.87% | 100% | 100% | 84.97% | 100% | 100% | 0 |
| 5931 | RS Ibu dan Anak Az-Zahra Palembang | 1 | 2025 | 02-06-2025 | 97.7% | 100% | 100% | 100% | 80.94% | 0% | 80.15% | 100% | 84.2% | 100% | 100% | 100% | 0 |
| 5932 | RS Ibu dan Anak Zainab | 1 | 2025 | 02-10-2025 | 83.41% | 92% | 100% | 100% | 88.68% | 0% | 80.82% | 100% | 97.31% | 95% | 100% | 100% | 96 |
| 5933 | RS Umum Daerah Muara Dua | 1 | 2025 | 02-09-2025 | 77.17% | 88% | 99.5% | 100% | 1.3% | 0% | 98.03% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5934 | RS Umum Awal Bros Panam | 1 | 2025 | 02-10-2025 | 85.22% | 99% | 100% | 100% | 71.12% | 12.5% | 79.19% | 100% | 100% | 93.75% | 100% | 100% | 99.27 |
| 5935 | RS Umum Pekanbaru Medical Center | 1 | 2025 | 02-10-2025 | 52% | 66% | 100% | 80% | 81.54% | 4.55% | 54.29% | 100% | 92.27% | 0% | 100% | 100% | |
| 5936 | RS Umum Fadhilah Kota Prabumulih | 1 | 2025 | 02-10-2025 | 99.5% | 100% | 100% | 100% | 100% | 1.47% | 100% | 100% | 100% | 90.07% | 100% | 100% | 0 |
| 5937 | Charitas Hospital Belitang | 1 | 2025 | 01-01-1970 | 85.86% | 100% | 100% | 100% | 80.67% | 0% | 94.19% | 100% | 99.94% | 100% | 100% | 100% | 0 |
| 5938 | RS Khusus Mata Pekanbaru Eye Center | 1 | 2025 | 02-05-2025 | 95.2% | 92% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 5939 | RS Bunda Medika Jakabaring | 1 | 2025 | 02-08-2025 | 97.5% | 98% | 100% | 86.67% | 82.83% | 0% | 97.55% | 100% | 93.18% | 93.33% | 100% | 100% | 90 |
| 5940 | RS Siloam Sriwijaya Palembang | 1 | 2025 | 02-07-2025 | 89.22% | 100% | 100% | 100% | 57.33% | 0.77% | 92.09% | 100% | 100% | 80% | 100% | 97.92% | 0 |
| 5941 | RS Pratama Pendopo | 1 | 2025 | 02-07-2025 | 84.59% | 100% | 100% | 0% | 84.96% | 0% | 89.58% | 100% | 100% | 100% | 100% | 100% | 369 |
| 5942 | RS Bhayangkara Dumai | 1 | 2025 | 02-06-2026 | 100% | 20% | 0% | % | 20% | % | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 5943 | RS Pertamina Dumai | 1 | 2025 | 02-08-2025 | 99% | 98% | 95.16% | 100% | 73.08% | 0% | 69.09% | 100% | 92.78% | 100% | 100% | 100% | 0 |
| 5944 | RS Umum PMI Cabang Aceh Utara | 1 | 2025 | 02-06-2025 | 100% | 100% | 100% | 100% | 86% | 0% | 81.25% | 100% | 100% | 85.88% | 100% | 100% | 100 |
| 5945 | RS Bhayangkara M. Hasan Palembang | 1 | 2025 | 02-09-2025 | 90% | 88% | 99.04% | 100% | 91.86% | 1.33% | 97.63% | 100% | 99.89% | 100% | 97.26% | 100% | 0 |
| 5946 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 1 | 2025 | 02-07-2025 | 91% | 96% | 97.56% | 0% | 96.1% | 0% | 100% | 96.77% | 100% | 100% | 100% | 0% | 0 |
| 5947 | RS Umum Daerah Sungai Lilin | 1 | 2025 | 02-06-2025 | 80% | 80% | 100% | 100% | 84.77% | 0% | 100% | 100% | 95.07% | 87% | 100% | 100% | 0 |
| 5948 | RS Umum Daerah Bayung Lincir | 1 | 2025 | 02-06-2025 | 71% | 85% | 99.5% | 100% | 45.86% | 0% | 91% | 100% | 100% | 83.33% | 91.78% | 100% | 88 |
| 5949 | RS Umum Daerah Kota Dumai | 1 | 2025 | 02-07-2025 | 79.22% | 90% | 100% | 0% | 27.34% | 4.86% | 95.41% | 100% | 94.3% | 70% | 100% | 100% | 0 |
| 5950 | RS Ar-Royyan | 1 | 2025 | 01-01-1970 | 100% | 100% | 100% | 70% | 100% | 5.45% | 98.11% | 100% | 100% | 98.84% | 96.08% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.