Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 5901 | RS Umum Daerah Junjung Besaoh | 2 | 2026 | 95% | 95% | 100% | 100% | 91.75% | 0% | 93.13% | 100% | 92.43% | 90% | 100% | 100% | 0 |
| 5902 | RS Mitra Husada | 2 | 2026 | 100% | 100% | 98.9% | 100% | 68.41% | 0% | 88.89% | 100% | 100% | 87.84% | 98.21% | 100% | 0 |
| 5903 | RS Umum Muhammadiyah Metro | 2 | 2026 | 97.34% | 100% | 100% | 0% | 98.26% | 0% | 73.67% | 95.06% | 90.77% | 84.85% | 100% | 100% | 0 |
| 5904 | RS Umum Ummi | 2 | 2026 | 84% | 93% | 91.7% | 100% | 64.86% | 4.62% | 44.71% | 97.8% | 96.8% | 96.52% | 86.9% | 92.86% | 0 |
| 5905 | RS Umum Daerah Majalaya | 2 | 2026 | 91.85% | 100% | 100% | 54.55% | 86.56% | 0% | 98.65% | 100% | 97.68% | 89.19% | 100% | 100% | 0 |
| 5906 | RS Siloam Bangka | 2 | 2026 | 95.31% | 100% | 100% | 75% | 51% | 0% | 66.67% | 100% | 100% | 92.31% | 100% | 92.31% | 0 |
| 5907 | RS Umum Hermina Mekarsari | 2 | 2026 | 87.14% | 100% | 100% | 100% | 71.64% | 4.47% | 86.9% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5908 | RS Umum Khalishah | 2 | 2026 | 96.5% | 97% | 100% | 100% | 66.01% | 0% | 85.48% | 87.5% | 85.55% | 85.71% | 96.36% | 100% | 0 |
| 5909 | RS Ibu dan Anak Tumbuh Kembang | 2 | 2026 | 99.75% | 100% | 100% | 100% | 100% | 0% | 42.42% | 100% | 81.79% | 40% | 100% | 100% | 0 |
| 5910 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 2 | 2026 | 89% | 100% | 100% | 90% | 83.59% | 3.33% | 89.98% | 100% | 100% | 80% | 100% | 100% | 0 |
| 5911 | RS Umum Daerah Banjar | 2 | 2026 | 93.55% | 97% | 100% | 100% | 39.34% | 0% | 95.3% | 100% | 97.41% | 94.79% | 100% | 0% | 0 |
| 5912 | RS Umum Family Medical Center | 2 | 2026 | 96.57% | 99% | 100% | 50% | 97.59% | 0% | 63.29% | 100% | 92.65% | 100% | 100% | 100% | 0 |
| 5913 | RS Ibu dan Anak Santa Anna | 2 | 2026 | 85.78% | 97% | 100% | 100% | 87.21% | 0% | 49.09% | 100% | 72.54% | 0% | 100% | 100% | 0 |
| 5914 | RS Gigi dan Mulut Maranatha | 2 | 2026 | 98.24% | 97% | 100% | 0% | 89.72% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 5915 | RS Bakti Timah Pangkalpinang | 2 | 2026 | 93.51% | 91% | 100% | 100% | 80.38% | 0% | 87.43% | 100% | 77.08% | 100% | 100% | 0% | 0 |
| 5916 | RS Umum Mary Cileungsi Hijau | 2 | 2026 | 98.05% | 100% | 99.65% | 86.84% | 87.68% | 0% | 84.64% | 100% | 96.14% | 64.17% | 100% | 100% | 0 |
| 5917 | RS Umum Universitas Muhammadiyah Cirebon | 2 | 2026 | 57.5% | 83% | 77% | 60% | 64.88% | 10.1% | 64% | 100% | 81.43% | 40% | 72.4% | 100% | 0 |
| 5918 | RS Umum Meilia | 2 | 2026 | 84% | 97% | 100% | 100% | 73% | 16.49% | 44.88% | 100% | 99.68% | 80% | 100% | 100% | 0 |
| 5919 | RS Umum Daerah Depati Hamzah | 2 | 2026 | 87.11% | 98% | 100% | 100% | 74% | 0% | 100% | 100% | 99.95% | 100% | 100% | 0% | 0 |
| 5920 | RS Umum Daerah Menggala Tulang Bawang | 2 | 2026 | 86.5% | 95% | 98.95% | 0% | 67.78% | 47.22% | 87.36% | 100% | 83.95% | 0% | 75.66% | 100% | 0 |
| 5921 | RS Umum Bunda Margonda | 2 | 2026 | 85.11% | 96% | 100% | 100% | 72.28% | 0.47% | 56.41% | 100% | 97.67% | 58.33% | 100% | 100% | 0 |
| 5922 | RS Umum Daerah Oto Iskandar Di Nata | 2 | 2026 | 89% | 91% | 100% | 53.33% | 77.25% | 1.31% | 100% | 100% | 99.99% | 80% | 100% | 80% | 0 |
| 5923 | RS Belleza Kedaton Bandar Lampung | 2 | 2026 | 100% | 100% | 84.72% | 100% | 84.23% | 0% | 94.19% | 100% | 85.12% | 82.74% | 97.7% | 80.05% | 0 |
| 5924 | RS Ibu dan Anak Rona | 2 | 2026 | 97.67% | 100% | 100% | 0% | 99.46% | 0% | 100% | 100% | 0% | 100% | 100% | 0% | 0 |
| 5925 | RS Umum Mitra Plumbon | 2 | 2026 | 98.83% | 99% | 99.98% | 100% | 70.53% | 1.61% | 90.39% | 100% | 82.33% | 100% | 100% | 100% | 0 |
| 5926 | RS dr. Abdul Radjak Cileungsi | 2 | 2026 | 92.45% | 98% | 100% | 100% | 85.98% | 4.68% | 69.9% | 100% | 97.92% | 84% | 100% | 99.14% | 0 |
| 5927 | RS Umum Mutiara Bunda | 2 | 2026 | 100% | 100% | 100% | 98% | 97.14% | 1% | 100% | 100% | 100% | 100% | 94.29% | 100% | 0 |
| 5928 | RS Umum Daerah Cicalengka | 2 | 2026 | 95.41% | 100% | 97.76% | 100% | 93.75% | 0% | 93.41% | 97.52% | 92.45% | 80% | 100% | 100% | 0 |
| 5929 | RS Umum Islam Bogor | 2 | 2026 | 85.38% | 100% | 100% | 0% | 80.04% | 0.83% | 82.56% | 100% | 98.31% | 87.5% | 100% | 100% | 0 |
| 5930 | RS Ibu dan Anak Dzakirah | 2 | 2026 | 98% | 100% | 100% | 100% | 93.75% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 5931 | RS Umum Permata Bunda | 2 | 2026 | 95.72% | 92% | 99.56% | 96.77% | 95.95% | 0% | 86.67% | 100% | 80% | 83.33% | 95.02% | 100% | 0 |
| 5932 | RS Umum Daerah Arjawinangun | 2 | 2026 | 96.59% | 100% | 100% | 83.33% | 94.7% | 3.38% | 86.58% | 100% | 97.04% | 92.2% | 96.12% | 100% | 0 |
| 5933 | RS Umum Mardi Waluyo | 2 | 2026 | 99.16% | 99% | 100% | 0% | 83.88% | 0% | 84.56% | 100% | 93.59% | 98.11% | 99.97% | 100% | 0 |
| 5934 | RS Umum Citama | 2 | 2026 | 85.19% | 86% | 100% | 95.12% | 89.62% | 2.61% | 99.96% | 100% | 96.53% | 79.57% | 99.79% | 100% | 0 |
| 5935 | RS Mata Lampung Eye Center (LEC) | 2 | 2026 | 93% | 95% | 97.5% | 0% | 92.5% | 0.5% | 96.5% | 0% | 100% | 100% | 100% | 100% | 0 |
| 5936 | RS Umum Mitra Medika | 2 | 2026 | 94.72% | 100% | 100% | 0% | 93.33% | 0% | 50% | 0% | 87.39% | 0% | 0% | 0% | 0 |
| 5937 | RS Umum Sentra Medika Cibinong | 2 | 2026 | 89.5% | 98% | 99.76% | 100% | 52.07% | 20.53% | 56.95% | 100% | 99.95% | 100% | 100% | 100% | 0 |
| 5938 | RS Umum Humana Prima | 2 | 2026 | 87.25% | 100% | 100% | 100% | 43.25% | 0% | 49.62% | 100% | 99.34% | 0% | 100% | 100% | 0 |
| 5939 | RS Umum Daerah Sayang | 2 | 2026 | 80.6% | 87% | 100% | 0% | 68.65% | 0.35% | 98.53% | 100% | 96.04% | 55.98% | 100% | 100% | 0 |
| 5940 | Bogor Senior Hospital | 2 | 2026 | 97.77% | 94% | 100% | 100% | 92.13% | 0% | 97.77% | 100% | 92.65% | 0% | 100% | 100% | 0 |
| 5941 | RS Umum Daerah dr. H. Marsidi Judono | 2 | 2026 | 74% | 89% | 99.29% | 50% | 87.61% | 0.67% | 100% | 100% | 98.42% | 80% | 100% | 100% | 0 |
| 5942 | RS Umum El-Syifa | 2 | 2026 | 92.5% | 94% | 100% | 100% | 90.08% | 0% | 87.44% | 100% | 87.61% | 100% | 100% | 100% | 0 |
| 5943 | RS Universitas Indonesia | 2 | 2026 | 72.65% | 99% | 99.95% | 100% | 75.09% | 6.95% | 84.73% | 99.89% | 93.02% | 85.71% | 99.84% | 100% | 0 |
| 5944 | RS Umum Daerah 45 Kuningan | 2 | 2026 | 91.92% | 95% | 100% | 0% | 40.85% | 2.64% | 93.79% | 98.13% | 89.67% | 100% | 97.95% | 50% | 0 |
| 5945 | RS Umum Daerah Sjafrie Rachman Puding Besar | 2 | 2026 | 85.48% | 90% | 100% | 0% | 94.44% | 0% | 100% | 100% | 92.24% | 91.04% | 100% | 0% | 0 |
| 5946 | RS Umum Nuraida | 2 | 2026 | 85.59% | 100% | 100% | 100% | 89.22% | 0% | 81.7% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5947 | RS Azizah | 2 | 2026 | 89.58% | 91% | 100% | 100% | 75.61% | 0% | 77.08% | 100% | 84.05% | 88.89% | 100% | 100% | 0 |
| 5948 | RS Eka Hospital | 2 | 2026 | 88.92% | 100% | 100% | 0% | 90.31% | 4.06% | 80.25% | 100% | 100% | 97.66% | 100% | 81.36% | 0 |
| 5949 | RS Umum Daerah Ragab Begawe Caram | 2 | 2026 | 99.8% | 100% | 100% | 100% | 55.52% | 100% | 89.65% | 100% | 87.6% | 87.7% | 93.75% | 100% | 0 |
| 5950 | Rumah Sakit DKH Cibadak | 2 | 2026 | 100% | 100% | 100% | 50% | 51.87% | 33.18% | 84.97% | 100% | 100% | 92.92% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.