Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 5951 | RS Umum Juanda | 2 | 2026 | 97% | 99% | 92.19% | 100% | 83.5% | 0.72% | 85.16% | 100% | 88.28% | 100% | 99.58% | 81.25% | 0 |
| 5952 | RS Pena 98 | 2 | 2026 | 85.5% | 96% | 97% | 100% | 96.29% | 3.36% | 81.34% | 100% | 96.51% | 85.71% | 100% | 100% | 0 |
| 5953 | RS Umum Kenari Graha Medika | 2 | 2026 | 86.58% | 98% | 84.87% | 100% | 52.44% | 19.48% | 18.43% | 92.31% | 100% | 80.9% | 97.85% | 100% | 0 |
| 5954 | RS Umum Daerah Sekarwangi | 2 | 2026 | 81.5% | 94% | 100% | 100% | 44.02% | 1.82% | 93.9% | 100% | 88.46% | 86% | 89.67% | 100% | 0 |
| 5955 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 2 | 2026 | 77.5% | 92% | 100% | 0% | 80.47% | 3.48% | 88.99% | 100% | 95.04% | 0% | 99.49% | 100% | 0 |
| 5956 | RS Umum Daerah Tulang Bawang Barat | 2 | 2026 | 98.67% | 100% | 100% | 0% | 99.11% | 0% | 100% | 100% | 95.45% | 81.19% | 100% | 100% | 0 |
| 5957 | RS Umum Asy-Syifa Medika | 2 | 2026 | 93.45% | 100% | 100% | 100% | 100% | 3.61% | 100% | 100% | 97.6% | 83.33% | 100% | 0% | 0 |
| 5958 | RS Umum Daerah Depati Bahrin | 2 | 2026 | 90% | 100% | 100% | 100% | 83.33% | 0% | 93.73% | 100% | 100% | 83.39% | 98.91% | 0% | 0 |
| 5959 | RS Umum Daerah Palabuhanratu | 2 | 2026 | 96.88% | 96% | 100% | 100% | 88.43% | 0% | 97.3% | 90.8% | 84.21% | 50% | 86.15% | 98.18% | 0 |
| 5960 | RS Umum Sekar Kamulyan | 2 | 2026 | 96.02% | 99% | 91.54% | 100% | 61.44% | 0% | 74.61% | 100% | 100% | 77.65% | 100% | 100% | 0 |
| 5961 | RS Umum Bhakti Medicare | 2 | 2026 | 95% | 100% | 100% | 42.86% | 51.88% | 18.1% | 66.82% | 100% | 93.44% | 96% | 100% | 100% | 0 |
| 5962 | RS Umum Daerah Jampang Kulon | 2 | 2026 | 90% | 95% | 100% | 100% | 52.03% | 0% | 89.05% | 100% | 91.42% | 92.86% | 100% | 100% | 0 |
| 5963 | RS Bakti Timah Sungailiat | 2 | 2026 | 100% | 100% | 100% | 100% | 95.16% | 0% | 98.69% | 15.56% | 88.9% | 100% | 100% | 100% | 0 |
| 5964 | RS Umum Hermina Sukabumi | 2 | 2026 | 96.15% | 100% | 100% | 100% | 73.35% | 1.49% | 83.73% | 100% | 100% | 84.62% | 100% | 100% | 0 |
| 5965 | RS Umum Betha Medika | 2 | 2026 | 85.09% | 97% | 97.66% | 96.97% | 64.2% | 2.48% | 56.58% | 98.12% | 100% | 70.3% | 96.81% | 100% | 0 |
| 5966 | RS Jiwa Daerah dr. Samsi Jacobalis | 2 | 2026 | 100% | 100% | 100% | % | 93.71% | % | 78% | 0% | 100% | 100% | 100% | 0% | 0 |
| 5967 | RS Umum Wijaya Kusumah | 2 | 2026 | 90% | 92% | 100% | 42.86% | 96.06% | 25.81% | 93.89% | 99.19% | 100% | 0% | 100% | 88.89% | 0 |
| 5968 | RS Umum Daerah DR. Eko Maulana Ali | 2 | 2026 | 92.5% | 98% | 98% | 0% | 98% | 0% | 98% | 100% | 100% | 63% | 0% | 0% | 0 |
| 5969 | RS Umum Gladish Medical Center | 2 | 2026 | 90.5% | 96% | 100% | 0% | 90.5% | 0% | 86.27% | 100% | 90.34% | 100% | 100% | 100% | 0 |
| 5970 | RS Umum Dadi Keluarga Ciamis | 2 | 2026 | 99.25% | 99% | 100% | 100% | 97.83% | 0% | 82.53% | 98.25% | 99.84% | 92% | 100% | 100% | 0 |
| 5971 | RS Ibu dan Anak Sawojajar | 2 | 2026 | 100% | 100% | 100% | 0% | 95.19% | 0% | 89.12% | 100% | 82.16% | 100% | 100% | 100% | 0 |
| 5972 | RS Umum Daerah Drs. H. Abu Hanifah | 2 | 2026 | 77.73% | 87% | 100% | 100% | 95.92% | 0% | 100% | 100% | 100% | 84% | 100% | 100% | 0 |
| 5973 | RS Umum Surya Asih | 2 | 2026 | 97.5% | 96% | 100% | 100% | 75.81% | 1.03% | 89.17% | 100% | 77.51% | 91% | 100% | 100% | 0 |
| 5974 | RS Bhayangkara Cianjur | 2 | 2026 | 96.5% | 100% | 100% | 100% | 97.5% | 3.33% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5975 | RS Umum Permata Jonggol | 2 | 2026 | 76.01% | 81% | 100% | 100% | 85.51% | 6.81% | 91.67% | 100% | 88.7% | 53.85% | 93.62% | 100% | 0 |
| 5976 | RS Ibu dan Anak Anugerah Medical Center Metro | 2 | 2026 | 99% | 100% | 100% | 100% | 86.51% | 0% | 93.92% | 100% | 97.98% | 100% | 100% | 100% | 0 |
| 5977 | RS Umum Karya Bhakti Pratiwi | 2 | 2026 | 82% | 95% | 89.33% | 100% | 52.17% | 31.02% | 42.69% | 100% | 99.72% | 92.94% | 99.66% | 100% | 0 |
| 5978 | RS Gunung Manik | 2 | 2026 | 100% | 100% | 100% | 0% | 92.52% | 0% | 90.2% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5979 | RS Umum KMC Luragung | 2 | 2026 | 93.53% | 100% | 100% | 0% | 78.68% | 0% | 80.65% | 100% | 78.63% | 80.6% | 100% | 100% | 0 |
| 5980 | RS Ibu dan Anak Bunda Suryatni | 2 | 2026 | 98.89% | 100% | 100% | 100% | 100% | 0% | 97.08% | 100% | 99.88% | 100% | 100% | 100% | 0 |
| 5981 | RS Umum Daerah Pagelaran | 2 | 2026 | 92.92% | 97% | 100% | 72.45% | 93.11% | 0% | 97.86% | 99.71% | 91.08% | 90% | 100% | 100% | 0 |
| 5982 | RS Umum Bakti Timah Muntok | 2 | 2026 | 96% | 97% | 100% | 100% | 54.13% | 0% | 80.26% | 100% | 95.05% | 80% | 78.57% | 100% | 0 |
| 5983 | RS Ibu dan Anak Harapan Bunda | 2 | 2026 | 92% | 100% | 100% | 100% | 94.22% | 0% | 97.1% | 100% | 100% | 100% | 100% | 0% | 0 |
| 5984 | RS Ibu dan Anak Mutiara Hati | 2 | 2026 | 100% | 100% | 100% | 100% | 100% | 100% | 93.89% | 100% | 100% | 96.44% | 100% | 0% | 0 |
| 5985 | RS Umum Permata Hati Metro | 2 | 2026 | 99% | 100% | 100% | 100% | 100% | 4.44% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 5986 | RS Umum Daerah Linggajati Kuningan | 2 | 2026 | 85% | 88% | 97.65% | 100% | 81.12% | 0% | 81.63% | 98.91% | 88.71% | 80.25% | 88.83% | 100% | 0 |
| 5987 | RS Asysyifaa | 2 | 2026 | 95% | 100% | 100% | 100% | 85.14% | 0% | 92.49% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5988 | RS Umum Dr. Hafiz | 2 | 2026 | 88.7% | 99% | 99.72% | 80.36% | 94.55% | 0.32% | 99.43% | 100% | 97.18% | 95.89% | 100% | 100% | 0 |
| 5989 | RS Khusus Orthopedi RSOP Ciamis | 2 | 2026 | 100% | 100% | 100% | % | 91.14% | 0% | 94.23% | 100% | 78.84% | 100% | 100% | 100% | 0 |
| 5990 | RS Umum Daerah KH. Muhammad Thohir KRUI | 2 | 2026 | 96.5% | 100% | 100% | % | 89.2% | % | 100% | 100% | 95.48% | 100% | 100% | 100% | 0 |
| 5991 | RS Helsa Citeureup | 2 | 2026 | 96.67% | 100% | 100% | 100% | 90.91% | 2.08% | 85.11% | 100% | 100% | 100% | 100% | 100% | 0 |
| 5992 | RS Utama | 2 | 2026 | 96.4% | 97% | 93.02% | 100% | 90.32% | 0% | 93.33% | 100% | 0% | 88.57% | 100% | 100% | 0 |
| 5993 | RS Umum Kuningan Medical Center | 2 | 2026 | 80.1% | 100% | 94.29% | 0% | 100% | 0% | 100% | 0% | 94.94% | 0% | 83.33% | 100% | 0 |
| 5994 | RS Umum Siloam Hospitals Bogor | 2 | 2026 | 95.73% | 100% | 100% | 0% | 95.89% | 6.85% | 83.33% | 100% | 0% | 79.5% | 100% | 100% | 0 |
| 5995 | RS Ibu dan Anak Asih Kota Metro | 2 | 2026 | 99.5% | 100% | 100% | 100% | 99.23% | 0% | 100% | 100% | 99.81% | 100% | 100% | 0% | 0 |
| 5996 | RS Umum Daerah Cimacan | 2 | 2026 | 94% | 100% | 100% | 100% | 99.5% | 46.12% | 99.73% | 100% | 98.18% | 89.29% | 100% | 100% | 0 |
| 5997 | RS Umum Almah | 2 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 100% | 0 |
| 5998 | RS Harapan Sehati | 2 | 2026 | 99.46% | 98% | 98.49% | 100% | 98.84% | 24% | 90.2% | 100% | 100% | 90% | 97.01% | 77.78% | 0 |
| 5999 | RS EMC Sentul | 2 | 2026 | 97.26% | 100% | 100% | 0% | 97.02% | 4.55% | 73.68% | 100% | 97.34% | 91.74% | 100% | 100% | 0 |
| 6000 | RS Umum Mitra Keluarga Kelapa Gading | 2 | 2026 | 89.6% | 100% | 100% | % | 96.47% | 0% | 95.48% | 100% | 100% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.