Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 6051 | RS Rafflesia Bengkulu | 10 | 2025 | 11-08-2025 | 87.64% | 87% | 100% | 100% | 84.59% | 0% | 88.01% | 100% | 96.08% | 82.98% | 100% | 100% | |
| 6052 | RS Umum Awal Bros Pekanbaru | 10 | 2025 | 11-10-2025 | 98.27% | 100% | 100% | 0% | 72.77% | 5.68% | 68.61% | 100% | 95.44% | 84.48% | 100% | 100% | |
| 6053 | RS Ibu dan Anak Az-Zahra Palembang | 10 | 2025 | 11-07-2025 | 98.04% | 100% | 100% | 100% | 89.7% | 0% | 92.2% | 100% | 87.13% | 100% | 100% | 100% | 0 |
| 6054 | RS Eria | 10 | 2025 | 11-10-2025 | 80.29% | 90% | 98.33% | 75% | 77.57% | 0% | 83.7% | 100% | 100% | 80.3% | 100% | 88.46% | |
| 6055 | RS Ibu dan Anak Bunda Noni | 10 | 2025 | 11-10-2025 | 98.5% | 100% | 100% | 0% | 92.86% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 6056 | RS Ibu dan Anak Andini | 10 | 2025 | 11-06-2025 | 95% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 90% | 100% | 100% | |
| 6057 | RS Jiwa Soeprapto Provinsi Bengkulu | 10 | 2025 | 11-07-2025 | 91.46% | 91% | 100% | % | 92.32% | 0% | 94.84% | 0% | 97.2% | 100% | 100% | 0% | 0 |
| 6058 | RS Umum Lancang Kuning | 10 | 2025 | 12-10-2025 | 93% | 100% | 100% | 83.33% | 82.61% | 0% | 82% | 100% | 85% | 80% | 100% | 100% | |
| 6059 | RS Umum Pekanbaru Medical Center | 10 | 2025 | 11-09-2025 | 81% | 100% | 75.98% | 88.89% | 81.9% | 4.55% | 44.06% | 100% | 88.66% | 0% | 100% | 0% | |
| 6060 | RS Umum Sansani | 10 | 2025 | 11-10-2025 | 99.21% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 6061 | RS Ibu Anak Budhi Mulia | 10 | 2025 | 11-10-2025 | 91.16% | 100% | 100% | 100% | 91.32% | 0.83% | 89.17% | 100% | 98.27% | 97.7% | 100% | 100% | 0 |
| 6062 | RS Awal Bros A. Yani | 10 | 2025 | 11-10-2025 | 83.65% | 93% | 100% | 100% | 72.75% | 5.01% | 73.68% | 100% | 96.72% | 91.95% | 100% | 100% | |
| 6063 | RS Umum Daerah Dr. M. Yunus Bengkulu | 10 | 2025 | 11-10-2025 | 93.14% | 93% | 98.68% | 100% | 46.58% | 3.82% | 99.38% | 100% | 93.46% | 96% | 99.22% | 100% | |
| 6064 | RS Ibu dan Anak Annisa | 10 | 2025 | 11-07-2025 | 87.5% | 100% | 100% | 100% | 81.23% | 3.57% | 81.62% | 100% | 100% | 100% | 100% | 100% | |
| 6065 | RS Umum Graha Mandiri | 10 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 6066 | RS Ibu dan Anak Zainab | 10 | 2025 | 11-10-2025 | 83.61% | 94% | 100% | 92.31% | 85.52% | 0% | 82.67% | 100% | 98.83% | 87.88% | 100% | 100% | |
| 6067 | RS Gading Medika | 10 | 2025 | 11-07-2025 | 100% | 100% | 100% | 100% | 80% | 3.33% | 70% | 100% | 94% | 100% | 100% | 90% | |
| 6068 | RS Umum Awal Bros Panam | 10 | 2025 | 12-10-2025 | 85.34% | 100% | 100% | 0% | 55.59% | 13.68% | 75.95% | 100% | 99.52% | 81.25% | 100% | 100% | |
| 6069 | RS Khusus Mata Pekanbaru Eye Center | 10 | 2025 | 11-10-2025 | 97.34% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 6070 | RS Siloam Sriwijaya Palembang | 10 | 2025 | 11-07-2025 | 91.79% | 100% | 100% | 100% | 53.37% | 0.99% | 80.5% | 100% | 100% | 87.8% | 100% | 100% | |
| 6071 | RS Umum Universitas Riau | 10 | 2025 | 11-07-2025 | 90% | 95% | 100% | 0% | 100% | 0% | 62.82% | 100% | 89.5% | 80% | 100% | 100% | 0 |
| 6072 | RS Umum Ummi Bengkulu | 10 | 2025 | 11-08-2025 | 90.21% | 99% | 100% | 72.55% | 52.97% | 0% | 99.88% | 100% | 99.87% | 81.82% | 100% | 100% | |
| 6073 | RS Khusus Mata SMEC Pekanbaru | 10 | 2025 | 11-01-2025 | 98.5% | 100% | 100% | % | 100% | 99.37% | 100% | 100% | 99.36% | 100% | 100% | 100% | |
| 6074 | RS Ibu dan Anak Marissa Palembang | 10 | 2025 | 01-01-1970 | 73.5% | 91% | 100% | 100% | 72.22% | 0% | 100% | 100% | 51.72% | 60% | 100% | 100% | 0 |
| 6075 | RS Ibu dan Anak Trinanda Palembang | 10 | 2025 | 01-01-1970 | 80.98% | 83% | 87.61% | 100% | 100% | 0% | 96.51% | 0% | 100% | 100% | 100% | 0% | 0 |
| 6076 | RS Umum Santa Theresia | 10 | 2025 | 11-10-2025 | 88.65% | 87% | 98.1% | 0% | 62.03% | 3% | 91.72% | 95.59% | 88.8% | 80.95% | 100% | 100% | 0 |
| 6077 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 10 | 2025 | 11-06-2025 | 90.09% | 100% | 100% | 0% | 80.17% | 3.32% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 6078 | RS Jiwa Daerah Provinsi Jambi | 10 | 2025 | 11-07-2025 | 89.74% | 100% | 100% | % | 87.73% | % | 90.14% | 100% | 93% | 72.09% | 100% | 100% | |
| 6079 | Charitas Hospital Arga Makmur | 10 | 2025 | 11-10-2025 | 84% | 93% | 100% | 0% | 85.02% | 0% | 100% | 100% | 84.37% | 100% | 100% | 100% | 0 |
| 6080 | RS Siloam Jambi | 10 | 2025 | 11-10-2025 | 100% | 100% | 100% | 100% | 59.42% | 0% | 72.49% | 79.75% | 97.57% | 22.22% | 100% | 100% | |
| 6081 | RS Muhammadiyah Palembang | 10 | 2025 | 11-08-2025 | 93.76% | 100% | 100% | 0% | 97.5% | 0% | 67.83% | 97.26% | 100% | 92.86% | 100% | 0% | 0 |
| 6082 | RS Umum Daerah Arga Makmur | 10 | 2025 | 11-10-2025 | 83.5% | 80% | 95.25% | 39.47% | 0% | 9% | 100% | 100% | 98.1% | 0% | 83% | 100% | |
| 6083 | RS Islam Arafah | 10 | 2025 | 11-10-2025 | 100% | 100% | 100% | 23.08% | 74.6% | 0.86% | 51.41% | 100% | 99.89% | 96.15% | 100% | 100% | |
| 6084 | RS Ibu dan Anak Annisa | 10 | 2025 | 11-07-2025 | 88.95% | 100% | 100% | 100% | 96.02% | 0% | 90.68% | 100% | 99.92% | 100% | 100% | 100% | 0 |
| 6085 | RS Umum Myria Palembang | 10 | 2025 | 11-08-2025 | 100% | 100% | 98.87% | 100% | 57.41% | 3.36% | 77.14% | 100% | 100% | 79.88% | 100% | 100% | 0 |
| 6086 | RS Umum Kambang | 10 | 2025 | 11-10-2025 | 89% | 93% | 100% | 85.71% | 69.83% | 0.97% | 52.65% | 100% | 100% | 60% | 89.69% | 81.25% | 0 |
| 6087 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 10 | 2025 | 11-07-2025 | 90.77% | 100% | 100% | 0% | 96.66% | 2.56% | 99.96% | 100% | 91.05% | 0% | 100% | 100% | |
| 6088 | RS Bhayangkara Jambi | 10 | 2025 | 11-07-2025 | 96.27% | 100% | 100% | 100% | 62.5% | 2.5% | 68.4% | 100% | 100% | 100% | 100% | 100% | |
| 6089 | RS As-syifa | 10 | 2025 | 11-04-2025 | 89.55% | 100% | 100% | 87.18% | 81.73% | 3.12% | 93.17% | 100% | 95.65% | 86.27% | 100% | 100% | |
| 6090 | RS Umum Rimbo Medika | 10 | 2025 | 11-10-2025 | 83.5% | 86% | 100% | 33.33% | 81.82% | 25% | 81.82% | 100% | 86.08% | 85.71% | 100% | 100% | |
| 6091 | RS Mitra | 10 | 2025 | 11-09-2025 | 90.23% | 100% | 100% | 100% | 83.33% | 1.52% | 87.21% | 100% | 99.11% | 84.88% | 100% | 100% | |
| 6092 | RS Umum Daerah H. Abdurrahman Sayoeti | 10 | 2025 | 11-05-2025 | 91.18% | 100% | 95.58% | 0% | 46.99% | 0% | 93.87% | 100% | 95.29% | 100% | 100% | 100% | |
| 6093 | RS Umum Daerah Palembang Bari | 10 | 2025 | 11-09-2025 | 85.37% | 100% | 100% | 100% | 95.93% | 0% | 99.45% | 100% | 99.99% | 98.08% | 100% | 100% | |
| 6094 | RS Umum Daerah Hasanuddin Damrah Manna | 10 | 2025 | 11-10-2025 | 92% | 95% | 100% | 100% | 92.19% | 0% | 98.44% | 100% | 100% | 95.92% | 100% | 0% | |
| 6095 | RS Rapha Theresia | 10 | 2025 | 11-07-2025 | 96.5% | 100% | 100% | 100% | 96.39% | 2.63% | 32.8% | 100% | 100% | 0% | 100% | 0% | |
| 6096 | RS Umum Melati | 10 | 2025 | 11-08-2025 | 97.5% | 96% | 96.8% | 100% | 65.23% | 0% | 100% | 100% | 98.57% | 100% | 100% | 100% | 0 |
| 6097 | RS Umum Dr. Noesmir Baturaja | 10 | 2025 | 11-07-2025 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 6098 | RS Umum Bunda Palembang | 10 | 2025 | 11-10-2025 | 91% | 94% | 97% | 97.14% | 97% | 6.1% | 95% | 98% | 91% | 90% | 98% | 100% | |
| 6099 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 10 | 2025 | 11-06-2025 | 99.15% | 99% | 98.74% | 100% | 89.51% | 0% | 90.06% | 100% | 99.55% | 100% | 95.13% | 100% | |
| 6100 | RS Umum Daerah Dr. Ibnu Sutowo Baturaja | 10 | 2025 | 01-01-1970 | 94.17% | 100% | 100% | 100% | 100% | 0.79% | 98.69% | 100% | 99.01% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.