Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 6101 | RS Azizah | 3 | 2026 | 87.01% | 89% | 100% | 100% | 76.92% | 0% | 76.39% | 100% | 75% | 100% | 100% | 100% | |
| 6102 | RS Umum Daerah Depati Bahrin | 3 | 2026 | 90.73% | 100% | 100% | 100% | 83.33% | 0% | 93.31% | 100% | 100% | 83.27% | 98.31% | 100% | 0 |
| 6103 | RS Jiwa Soeprapto Provinsi Bengkulu | 3 | 2026 | 88.04% | 93% | 100% | 0% | 100% | 0% | 94.69% | 0% | 99.99% | 100% | 100% | 0% | 0 |
| 6104 | RS Ibu dan Anak Asih Kota Metro | 3 | 2026 | 99.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99.83% | 100% | 100% | 0% | 0 |
| 6105 | RS Panti Secanti | 3 | 2026 | 94.76% | 100% | 98.08% | 100% | 97.24% | 0% | 93.6% | 100% | 80.23% | 100% | 100% | 100% | 0 |
| 6106 | RS Umum Daerah Tulang Bawang Barat | 3 | 2026 | 98.22% | 100% | 100% | 0% | 86.21% | 0% | 100% | 100% | 97.75% | 90.62% | 100% | 0% | 0 |
| 6107 | RS Umum Advent Bandar Lampung | 3 | 2026 | 92.43% | 96% | 100% | 100% | 92.41% | 1.94% | 71.97% | 84.85% | 97.87% | 80% | 100% | 100% | 0 |
| 6108 | RS Umum Daerah Jagakarsa | 3 | 2026 | 85.07% | 99% | 100% | 100% | 80% | 0% | 93.94% | 100% | 96.91% | 100% | 100% | 100% | 0 |
| 6109 | RS Umum Daerah Dr H Abdul Moeloek | 3 | 2026 | 88.31% | 94% | 93.8% | 0% | 51.17% | 4.7% | 92.68% | 100% | 99.95% | 100% | 99.38% | 100% | 0 |
| 6110 | RS Umum Universitas Kristen Indonesia | 3 | 2026 | 91.63% | 99% | 98.96% | 0% | 70.61% | 0% | 83.35% | 100% | 99.52% | 74.18% | 99.91% | 100% | 0 |
| 6111 | RS Bhayangkara Polda Lampung | 3 | 2026 | 98.5% | 99% | 97.44% | 100% | 97.44% | 1.63% | 78.95% | 100% | 97.96% | 97.96% | 97.37% | 100% | 0 |
| 6112 | RS Umum Daerah Ahmad Yani Metro | 3 | 2026 | 99.67% | 98% | 99.89% | 50% | 79.27% | 0% | 95.52% | 98.79% | 96.43% | 100% | 100% | 100% | 0 |
| 6113 | RS Khusus Bedah Halimun | 3 | 2026 | 95% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 0 |
| 6114 | RS Umum Pengayoman Cipinang | 3 | 2026 | 75% | 100% | 100% | % | 100% | % | 100% | 100% | 86.73% | 100% | 100% | 100% | 0 |
| 6115 | RS Tiara Sella | 3 | 2026 | 91.81% | 91% | 92.13% | 66.67% | 99.84% | 0.43% | 94.96% | 98.04% | 99.24% | 83.33% | 100% | 100% | 0 |
| 6116 | RS Umum Daerah Kebayoran Lama | 3 | 2026 | 87.5% | 100% | 100% | 100% | 83.49% | 100% | 80.1% | 100% | 100% | 100% | 100% | 100% | 0 |
| 6117 | RS Tk. IV Bengkulu | 3 | 2026 | 100% | 100% | 100% | 100% | 91.64% | 0% | 92.95% | 100% | 100% | 100% | 100% | 100% | 0 |
| 6118 | RS Umum Daerah Budhi Asih | 3 | 2026 | 87.81% | 100% | 100% | 100% | 74.71% | 1.94% | 90.08% | 100% | 91.54% | 84.66% | 100% | 100% | 0 |
| 6119 | RS Ibu dan Anak Restu Bunda | 3 | 2026 | 88.83% | 98% | 100% | 100% | 96.13% | 3.19% | 79.64% | 100% | 100% | 97.87% | 99.15% | 40.55% | 0 |
| 6120 | RS Umum Daerah Pesanggrahan | 3 | 2026 | 93.69% | 100% | 100% | 0% | 82.61% | 0% | 91.75% | 100% | 83.05% | 100% | 100% | 100% | 0 |
| 6121 | RS Belleza Kedaton Bandar Lampung | 3 | 2026 | 100% | 100% | 84.74% | 100% | 84.24% | 0% | 94.2% | 100% | 85.13% | 82.81% | 97.71% | 80.11% | 0 |
| 6122 | RS Umum Siloam Mampang | 3 | 2026 | 95.36% | 100% | 100% | 0% | 64.98% | 0% | 62.37% | 100% | 99.87% | 100% | 100% | 100% | 0 |
| 6123 | RS Ibu dan Anak Mutiara Putri | 3 | 2026 | 100% | 98% | 100% | 100% | 100% | 0% | 100% | 100% | 97.73% | 100% | 100% | 0% | 0 |
| 6124 | RS Umum Mardi Waluyo | 3 | 2026 | 94.94% | 99% | 99.85% | 0% | 86.21% | 0% | 86.35% | 100% | 93.75% | 100% | 99.93% | 100% | 0 |
| 6125 | RS Tk. IV 02.07.04 | 3 | 2026 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 80% | 100% | 100% | 100% | 0 |
| 6126 | RS Ibu dan Anak Santa Anna | 3 | 2026 | 79.5% | 99% | 100% | 100% | 85.38% | 0% | 56.21% | 100% | 72.64% | 80.75% | 100% | 100% | 0 |
| 6127 | RSUP Persahabatan | 3 | 2026 | 90.53% | 100% | 100% | 0% | 79.39% | 2.27% | 97.04% | 100% | 93.25% | 100% | 100% | 100% | 0 |
| 6128 | RS Bhayangkara Jitra Kota Bengkulu | 3 | 2026 | 84% | 91% | 100% | 100% | 64.2% | 0% | 59.58% | 100% | 100% | 100% | 100% | 100% | 0 |
| 6129 | Mayapada Hospital Kuningan | 3 | 2026 | 91.53% | 100% | 100% | 100% | 87.61% | 0.8% | 85.33% | 100% | 0% | 90% | 100% | 100% | 0 |
| 6130 | RS Ibu dan Anak Puri Betik Hati | 3 | 2026 | 97.14% | 96% | 99.64% | 100% | 95.93% | 0% | 85.21% | 100% | 84.28% | 100% | 100% | 100% | 0 |
| 6131 | RS Khusus Mata Nusantara | 3 | 2026 | 100% | 100% | 100% | 0% | 81.82% | 0% | 75% | 0% | 85.11% | 100% | 100% | 100% | 0 |
| 6132 | RS Tk. IV Cijantung | 3 | 2026 | 97.59% | 96% | 99.04% | 0% | 95.02% | 0% | 77.15% | 100% | 92.43% | 83.33% | 100% | 100% | 0 |
| 6133 | RS Urip Sumoharjo | 3 | 2026 | 86.01% | 100% | 99.92% | 100% | 95.65% | 1.82% | 100% | 100% | 99.01% | 100% | 100% | 86.67% | 0 |
| 6134 | RS Umum Petukangan | 3 | 2026 | 92.5% | 90% | 82.5% | 100% | 89.96% | 0% | 75% | 100% | 94.2% | 94% | 92.5% | 100% | 0 |
| 6135 | RS Umum Permata Hati Metro | 3 | 2026 | 100% | 99% | 100% | 100% | 94.81% | 3.33% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 6136 | RS Ibu dan Anak Bunda | 3 | 2026 | 97.31% | 100% | 100% | 82.61% | 97.13% | 12.77% | 97.87% | 100% | 98.33% | 97.89% | 100% | 85.71% | 0 |
| 6137 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 3 | 2026 | 87.27% | 100% | 96.22% | 85.71% | 45.37% | 6.2% | 92.77% | 97.11% | 92.56% | 76.1% | 91.69% | 100% | 0 |
| 6138 | RS Ibu dan Anak Anugerah Medical Center Metro | 3 | 2026 | 99% | 100% | 100% | 100% | 90.51% | 0% | 94.79% | 100% | 97.96% | 100% | 100% | 100% | 0 |
| 6139 | RS Umum Ali Sibroh Malisi | 3 | 2026 | 100% | 100% | 100% | 66.67% | 79.22% | 3.85% | 91.18% | 100% | 86.51% | 100% | 100% | 100% | 0 |
| 6140 | RS Umum Daerah KH. Muhammad Thohir KRUI | 3 | 2026 | 96.5% | 100% | 100% | % | 85.71% | % | 100% | 0% | 86.32% | 100% | 100% | 100% | 0 |
| 6141 | RS Jiwa Daerah Provinsi Lampung | 3 | 2026 | 88% | 80% | 90% | 0% | 70% | 0% | 100% | 94% | 88% | 70% | 90% | 100% | 0 |
| 6142 | RS Wisma Rini | 3 | 2026 | 82.89% | 89% | 79.17% | 83.33% | 69.32% | 0% | 71.81% | 100% | 91.3% | 85% | 91.67% | 100% | 0 |
| 6143 | RS Umum Graha Husada | 3 | 2026 | 94% | 95% | 100% | 100% | 86.67% | 0% | 100% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 6144 | RS Umum Daerah Jati Padang | 3 | 2026 | 91.39% | 100% | 100% | 100% | 90.75% | 0% | 84.72% | 100% | 91.72% | 100% | 100% | 100% | 0 |
| 6145 | RS Umum Daerah Alimuddin Umar | 3 | 2026 | 96.89% | 99% | 100% | 100% | 83.17% | 0% | 100% | 100% | 91.69% | 100% | 100% | 100% | 0 |
| 6146 | RS Angkatan Udara dr. Esnawan Antariksa | 3 | 2026 | 100% | 99% | 100% | 100% | 80% | 0% | 95.43% | 100% | 98.79% | 80% | 100% | 100% | 0 |
| 6147 | RS Umum Bintang Amin | 3 | 2026 | 97.5% | 97% | 100% | 100% | 96.29% | 6.36% | 84% | 100% | 96.77% | 92.11% | 100% | 100% | 0 |
| 6148 | RS Rafflesia Bengkulu | 3 | 2026 | 96.75% | 100% | 100% | 100% | 95.95% | 0% | 86.27% | 100% | 95.36% | 95.59% | 100% | 100% | 0 |
| 6149 | RS Umum Islam Metro | 3 | 2026 | 98.37% | 91% | 95.59% | 100% | 84.47% | 100% | 94.22% | 100% | 93.36% | 83.33% | 100% | 83.33% | 0 |
| 6150 | RS Umum Daerah Kebayoran Baru | 3 | 2026 | 100% | 100% | 100% | 8.7% | 92.93% | 0% | 83.91% | 100% | 91.23% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.