Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 6001 | RS Umum Daerah Pademangan | 2 | 2026 | 86.96% | 98% | 100% | 0% | 85.16% | 0% | 72.44% | 100% | 87.91% | 100% | 100% | 100% | 0 |
| 6002 | Rumah Sakit TK.IV 03.07.04 Guntur | 2 | 2026 | 85.71% | 94% | 100% | 100% | 88.33% | 2.28% | 89.47% | 100% | 95.39% | 100% | 100% | 93.75% | 0 |
| 6003 | RS Umum Harapan Bunda Batam | 2 | 2026 | 92.55% | 100% | 100% | 100% | 90.2% | 0% | 70.68% | 100% | 78.08% | 83.33% | 100% | 100% | 0 |
| 6004 | RS Umum Livasya | 2 | 2026 | 95.8% | 95% | 100% | 100% | 47.67% | 0% | 92.02% | 100% | 95.02% | 91.27% | 100% | 100% | 0 |
| 6005 | RS Umum Daerah Cilincing | 2 | 2026 | 97.5% | 100% | 100% | 100% | 94.59% | 1.86% | 84.15% | 100% | 100% | 100% | 100% | 100% | 0 |
| 6006 | RS Umum Intan Husada | 2 | 2026 | 99.56% | 100% | 100% | 100% | 96.86% | 3.45% | 86.8% | 100% | 71.39% | 100% | 100% | 100% | 0 |
| 6007 | RS Ibu dan Anak Respati | 2 | 2026 | 82.11% | 87% | 96.35% | 100% | 45.34% | 7.92% | 65.96% | 100% | 96.83% | 56.67% | 100% | 100% | 0 |
| 6008 | RS Umum Bintang Amin | 2 | 2026 | 96% | 95% | 100% | 100% | 96.02% | 3.86% | 83.09% | 100% | 96.07% | 90.48% | 100% | 100% | 0 |
| 6009 | RS Umum Daerah Tanjung Priok | 2 | 2026 | 86.31% | 100% | 100% | 100% | 98.8% | 8.7% | 76.23% | 100% | 83.42% | 100% | 100% | 0% | 0 |
| 6010 | RS Umum Daerah Kab. Indramayu | 2 | 2026 | 96.48% | 90% | 98.23% | 100% | 74.54% | 2.35% | 90.76% | 100% | 95.94% | 100% | 86% | 100% | 0 |
| 6011 | RS Umum Bhakti Yudha | 2 | 2026 | 98.32% | 100% | 98.99% | 0% | 83.47% | 2.27% | 73.56% | 100% | 94.96% | 95.35% | 100% | 100% | 0 |
| 6012 | RS Umum Advent Bandar Lampung | 2 | 2026 | 91.82% | 96% | 100% | 100% | 89.37% | 3.26% | 72.92% | 91.3% | 97.93% | 81.82% | 100% | 100% | 0 |
| 6013 | RS Umum Puri Medika | 2 | 2026 | 91.86% | 99% | 99.42% | 100% | 93.55% | 0% | 73.68% | 100% | 80.13% | 89.98% | 99.25% | 66.67% | 0 |
| 6014 | RS Mitra Plumbon Majalengka | 2 | 2026 | 87.72% | 98% | 100% | 37.5% | 92.33% | 0.16% | 97.94% | 100% | 82.94% | 91.18% | 100% | 100% | 0 |
| 6015 | RS Mata JEC Primasana @Tanjung Priok | 2 | 2026 | 84.5% | 100% | 100% | 0% | 35.47% | 4.35% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 6016 | RS Umum Budi Kemuliaan Batam | 2 | 2026 | 98.56% | 98% | 100% | 100% | 96.7% | 1.27% | 92.04% | 100% | 99.8% | 27.78% | 100% | 100% | 0 |
| 6017 | RS Paru Dr. M. Goenawan Partowidigdo | 2 | 2026 | 90.46% | 100% | 100% | 100% | 95.97% | 1.35% | 94.67% | 100% | 94.45% | 98.35% | 100% | 100% | 0 |
| 6018 | RS Candimas Medical Center | 2 | 2026 | 98.17% | 100% | 85.04% | 62.5% | 82.64% | 4.17% | 80.94% | 100% | 99.97% | 70.8% | 98.55% | 100% | 0 |
| 6019 | RS Umum Daerah dr. Slamet Garut | 2 | 2026 | 67.59% | 74% | 95.98% | 52.38% | 78.26% | 8.14% | 71.16% | 98.46% | 98.47% | 78.95% | 72.1% | 96.13% | 0 |
| 6020 | RS Bhayangkara Polda Lampung | 2 | 2026 | 98% | 99% | 100% | 83.33% | 97.37% | 0.79% | 89.47% | 100% | 98.98% | 98.98% | 100% | 100% | 0 |
| 6021 | RS Umum Jasa Kartini | 2 | 2026 | 84.62% | 89% | 99.93% | 100% | 86.5% | 4.55% | 82.89% | 100% | 88.93% | 93.65% | 100% | 100% | 0 |
| 6022 | RS Umum Daerah dr. Soekardjo | 2 | 2026 | 82.38% | 95% | 100% | 100% | 84.5% | 0.5% | 84.14% | 100% | 91.29% | 83.08% | 100% | 100% | 0 |
| 6023 | RS Khusus Ibu dan Anak Eka Family | 2 | 2026 | 97.74% | 100% | 100% | 0% | 93.71% | 3.45% | 81.68% | 100% | 100% | 0% | 100% | 100% | 0 |
| 6024 | RS Umum Santa Elisabeth Batam | 2 | 2026 | 85.5% | 98% | 100% | 100% | 86.96% | 1.14% | 96.26% | 100% | 96.9% | 75% | 100% | 100% | 0 |
| 6025 | RS Umum Imanuel Way Halim | 2 | 2026 | 81.31% | 97% | 100% | 0% | 71.36% | 3.62% | 62.28% | 100% | 96.15% | 91.18% | 97.33% | 100% | 0 |
| 6026 | RS Umum Annisa Queen | 2 | 2026 | 90% | 100% | 100% | 0% | 90% | 0% | 89.29% | 100% | 87.5% | 88.33% | 100% | 90% | 0 |
| 6027 | RS Umum Firdaus | 2 | 2026 | 87.5% | 100% | 100% | 100% | 0% | 0% | 0% | 100% | 100% | 60% | 100% | 100% | 0 |
| 6028 | RS Umum Santa Elisabeth Batam Kota | 2 | 2026 | 85.94% | 100% | 100% | 100% | 92.82% | 0% | 95.41% | 100% | 99.86% | 82.14% | 100% | 100% | 0 |
| 6029 | RS Umum Pakuwon | 2 | 2026 | 94% | 97% | 100% | 100% | 17.66% | 0% | 65.52% | 100% | 99.96% | 0% | 46.15% | 100% | 0 |
| 6030 | RS Khusus Ibu dan Anak Eka Grand Family | 2 | 2026 | 93.51% | 100% | 99.78% | 0% | 73.36% | 0% | 87.42% | 100% | 99.77% | 0% | 100% | 100% | 0 |
| 6031 | RS Urip Sumoharjo | 2 | 2026 | 86.32% | 100% | 100% | 100% | 100% | 3.31% | 100% | 100% | 98.93% | 100% | 100% | 89.83% | 0 |
| 6032 | RS Umum Gading Pluit | 2 | 2026 | 99.91% | 99% | 100% | 0% | 91.67% | 2.56% | 58.24% | 100% | 92.95% | 80% | 100% | 100% | 0 |
| 6033 | RS Umum Graha Hermine | 2 | 2026 | 94.5% | 100% | 100% | 100% | 91.58% | 0% | 89.03% | 100% | 99% | 88.64% | 100% | 100% | 0 |
| 6034 | RS Umum Harapan Keluarga | 2 | 2026 | 93.56% | 97% | 95.62% | 50% | 53.01% | 0% | 71.71% | 45% | 84.23% | 68.63% | 94.74% | 100% | 0 |
| 6035 | RS Griya Medika | 2 | 2026 | 92.23% | 100% | 100% | 88.89% | 87.62% | 4.17% | 80.79% | 100% | 86.01% | 81.9% | 100% | 100% | 0 |
| 6036 | RS Umum Pekerja | 2 | 2026 | 83.5% | 90% | 100% | 100% | 100% | 0.34% | 48.3% | 100% | 100% | 84.48% | 100% | 100% | 0 |
| 6037 | RS Maria Regina | 2 | 2026 | 89% | 85% | 100% | 100% | 90.86% | 0% | 99.41% | 100% | 85.04% | 88% | 100% | 100% | 0 |
| 6038 | RS Umum Nurhayati Garut | 2 | 2026 | 97.5% | 96% | 100% | 100% | 84.75% | 0% | 78.46% | 100% | 94% | 100% | 100% | 100% | 0 |
| 6039 | RS Ibu dan Anak dr. Hj. Karmini EH | 2 | 2026 | 91.89% | 96% | 100% | 100% | 100% | 0% | 100% | 0% | 96.77% | 100% | 100% | 100% | 0 |
| 6040 | RS Umum Duta Indah | 2 | 2026 | 85.21% | 100% | 98.57% | 100% | 83.61% | 0.76% | 82.27% | 100% | 90% | 83.33% | 98.24% | 100% | 0 |
| 6041 | RS Umum Charis Medika | 2 | 2026 | 90% | 96% | 100% | 88% | 98.34% | 0% | 95.65% | 100% | 94.29% | 100% | 100% | 100% | 0 |
| 6042 | RS Umum Daerah Umar Wirahadikusumah | 2 | 2026 | 90.32% | 100% | 97.85% | 100% | 93.91% | 0% | 76.74% | 100% | 83.5% | 100% | 92.73% | 100% | 0 |
| 6043 | RS Umum Graha Husada | 2 | 2026 | 90% | 100% | 100% | 100% | 83.33% | 0% | 100% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 6044 | RS Umum Daerah Pameungpeuk Prov. Jabar | 2 | 2026 | 87% | 93% | 98.63% | 68.18% | 82.47% | 1.01% | 93.42% | 100% | 100% | 87.3% | 100% | 100% | 0 |
| 6045 | RS Umum Port Medical Center | 2 | 2026 | 90.07% | 99% | 100% | 0% | 100% | 0% | 60.82% | 100% | 100% | 0% | 100% | 0% | 0 |
| 6046 | RS Umum Daerah Tugu Koja | 2 | 2026 | 98.42% | 99% | 100% | 100% | 100% | 0.69% | 86.9% | 100% | 93.18% | 100% | 100% | 100% | 0 |
| 6047 | RS Umum Handayani | 2 | 2026 | 85.5% | 88% | 98.44% | 100% | 96.09% | 0% | 90.62% | 100% | 97.62% | 0% | 100% | 100% | 0 |
| 6048 | RS Umum Camatha Sahidya | 2 | 2026 | 90% | 93% | 100% | 100% | 80.03% | 0% | 80.41% | 100% | 100% | 80% | 100% | 100% | 0 |
| 6049 | RS Badan Pengusahaan Batam | 2 | 2026 | 94.86% | 100% | 99.35% | 100% | 84.52% | 0.23% | 95.58% | 99.13% | 94.42% | 80% | 100% | 97.03% | 0 |
| 6050 | RS Umum HI. Muhammad Yusuf | 2 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.