Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 53601 | RS Umum Mahyuzahra | 3 | 2024 | - | 87.5% | 100% | 100% | % | 100% | % | 87.5% | 100% | 88.89% | 90% | 100% | 100% | 0 |
| 53602 | RS Umum Santa Theresia | 3 | 2024 | 04-09-2024 | 87.77% | 88% | 93.6% | 0% | 79.47% | 10.18% | 85.95% | 94.26% | 93.17% | 0% | 90.85% | 100% | 0 |
| 53603 | RS Awal Bros A. Yani | 3 | 2024 | 04-08-2024 | 81.25% | 91% | 99.94% | 75% | 81.48% | 1.28% | 78.02% | 99.39% | 95.34% | 87.32% | 98.79% | 100% | 0 |
| 53604 | RS Bhayangkara M. Hasan Palembang | 3 | 2024 | 04-04-2024 | 92.29% | 90% | 94.33% | 100% | 81.4% | 0% | 96.72% | 100% | 99.84% | 90.91% | 99.64% | 100% | 0 |
| 53605 | RS Ibu dan Anak Ananda Lubuk Linggau | 3 | 2024 | 04-06-2024 | 98.2% | 100% | 100% | 100% | 98.95% | 2.86% | 94.17% | 100% | 90.69% | 100% | 100% | 100% | 0 |
| 53606 | RS Daerah Madani Kota Pekanbaru | 3 | 2024 | 04-05-2024 | 81.5% | 84% | 100% | 0% | 96.03% | 0% | 100% | 100% | 94.7% | 100% | 100% | 100% | 0 |
| 53607 | RS Ar-Royyan | 3 | 2024 | 07-06-2024 | 93.5% | 100% | 87% | 89.89% | 96.97% | 4% | 98% | 100% | 80.8% | 80.67% | 100% | 93.33% | 0 |
| 53608 | RS Umum Daerah Rantau Ikil | 3 | 2024 | 04-04-2024 | 72.5% | 73% | 77.27% | 0% | 0% | 0% | 100% | 0% | 86.84% | 0% | 100% | 0% | 0 |
| 53609 | RS Umum Daerah Sukajadi | 3 | 2024 | 04-10-2024 | 98.25% | 100% | 99.15% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 53610 | RS Umum Putri Bidadari | 3 | 2024 | 04-04-2024 | 99.68% | 100% | 100% | 21.79% | 87.15% | 6.45% | 92.36% | 100% | 96.7% | 78.57% | 100% | 100% | 0 |
| 53611 | RS Umum Delia | 3 | 2024 | 04-10-2024 | 100% | 100% | 100% | 0% | 99.31% | 0% | 100% | 100% | 100% | 90% | 100% | 0% | 0 |
| 53612 | RS Umum Murni Teguh Methodist Susanna Wesley | 3 | 2024 | 04-08-2024 | 85.19% | 99% | 100% | 0% | 41.88% | 5.8% | 63.4% | 100% | 100% | 84.77% | 97.66% | 100% | 0 |
| 53613 | RS Ibu dan Anak Mina Husada | 3 | 2024 | 01-01-1970 | 92.5% | 100% | 89.29% | 100% | 100% | 100% | 92.5% | 80% | 90.91% | 96.15% | 100% | 100% | 0 |
| 53614 | RS Umum Karya Bakti Ujung Bandar | 3 | 2024 | 04-07-2024 | 100% | 100% | 100% | 100% | 100% | 100% | 89.11% | 100% | 100% | 100% | 100% | 83.33% | 0 |
| 53615 | RS Umum Horas Insani | 3 | 2024 | 04-09-2024 | 81.64% | 100% | 100% | 0% | 41.86% | 6.59% | 51.09% | 83.47% | 92.2% | 80.56% | 100% | 100% | 0 |
| 53616 | RS Umum Daerah Tarutung | 3 | 2024 | 04-05-2024 | 94.5% | 100% | 92.17% | 100% | 39.22% | 5.26% | 100% | 100% | 96.22% | 100% | 100% | 100% | 0 |
| 53617 | RS Umum Daerah TGK. Abdullah Syafii Beureuneun | 3 | 2024 | 04-03-2024 | 78.55% | 80% | 95.27% | 100% | 72.65% | 0% | 97.89% | 95.45% | 67% | 95.04% | 88.86% | 75% | 0 |
| 53618 | RS Umum Metta Medika | 3 | 2024 | 04-05-2024 | 97.36% | 100% | 100% | 83.33% | 91.65% | 1.1% | 94.51% | 100% | 95.22% | 87.42% | 100% | 89.29% | 0 |
| 53619 | RS Umum Daerah Aek Kanopan | 3 | 2024 | 04-05-2024 | 87.5% | 91% | 84.21% | 90% | 81.82% | 2.5% | 92.78% | 83.33% | 92.73% | 87.5% | 80% | 80% | 0 |
| 53620 | RS Umum Daerah Tamiang | 3 | 2024 | 04-05-2024 | 85% | 83% | 98.94% | 100% | 42.98% | 0% | 90.48% | 65% | 100% | 91.3% | 85.3% | 100% | 0 |
| 53621 | RS Umum Daerah Salak | 3 | 2024 | 04-10-2024 | 95.5% | 100% | 100% | 90% | 99.44% | 100% | 100% | 100% | 95.5% | 100% | 100% | 91.67% | 0 |
| 53622 | RS Umum Wampu Norita | 3 | 2024 | 04-09-2024 | 98.84% | 100% | 100% | 100% | 80% | 0% | 76.92% | 100% | 96.35% | 100% | 100% | 100% | 0 |
| 53623 | RS Umum Dr. Gerhard L. Tobing | 3 | 2024 | 04-07-2024 | 86% | 83% | 100% | 0% | 100% | 0% | 85.45% | 0% | 100% | 100% | 100% | 100% | 0 |
| 53624 | RS Umum Daerah Sultan Iskandar Muda Nagan Raya | 3 | 2024 | 04-04-2024 | 87.2% | 100% | 100% | 81.82% | 79.49% | 5.16% | 100% | 91.43% | 68.57% | 66.67% | 100% | 80.95% | 0 |
| 53625 | RS Umum Deli | 3 | 2024 | 04-05-2024 | 95.6% | 98% | 80% | 0% | 86.2% | 0% | 85.57% | 100% | 97.37% | 0% | 100% | 0% | 0 |
| 53626 | RS Umum Methodist | 3 | 2024 | 10-11-2024 | 99% | 99% | 100% | 100% | 90% | 0% | 100% | 10% | 100% | 11.11% | 100% | 100% | 0 |
| 53627 | RS Umum Balimbingan PTP 4 | 3 | 2024 | 04-05-2024 | 94% | 99% | 98% | 100% | 97% | 0% | 92% | 100% | 88% | 93% | 100% | 100% | 0 |
| 53628 | RS Umum Permata Madina Panyabungan | 3 | 2024 | 04-03-2024 | 91.27% | 95% | 100% | 100% | 68.24% | 0.84% | 93.65% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53629 | RS Umum Daerah TGK Chik Ditiro Sigli | 3 | 2024 | 01-01-1970 | 86.34% | 83% | 90.28% | 95.65% | 42.06% | 0% | 100% | 84.62% | 90.21% | 88.89% | 87% | 94.44% | 0 |
| 53630 | RS Umum Mufid | 3 | 2024 | 01-01-1970 | 93.5% | 98% | 100% | 100% | 71.43% | 0% | 73.33% | 100% | 89.98% | 74% | 96.92% | 100% | 0 |
| 53631 | RS Pratama Kabupaten Nias Utara | 3 | 2024 | 04-05-2024 | 100% | 64% | 100% | % | 100% | % | 100% | 0% | 100% | 0% | 0% | 0% | 0 |
| 53632 | RS Umum Mitra Medika Premiere | 3 | 2024 | 04-06-2024 | 100% | 100% | 96.55% | 0% | 76.85% | 14.94% | 81.41% | 100% | 99.94% | 75% | 100% | 100% | 0 |
| 53633 | RS Umum Daerah Sultan Sulaiman Syariful Alamsyah | 3 | 2024 | 04-05-2024 | 87.71% | 97% | 100% | 0% | 71.13% | 3.17% | 51.63% | 100% | 100% | 0% | 100% | 100% | 0 |
| 53634 | RS Umum Telaga Bunda | 3 | 2024 | 04-04-2024 | 94.5% | 100% | 97% | 100% | 95.51% | 1.85% | 88.96% | 100% | 100% | 92.11% | 94.17% | 100% | 0 |
| 53635 | RS Umum Bunda Mulia | 3 | 2024 | 04-07-2024 | 88.91% | 97% | 100% | 75% | 84.42% | 1.85% | 82.76% | 100% | 81.82% | 81.25% | 100% | 100% | 0 |
| 53636 | RS Bhayangkara Banda Aceh | 3 | 2024 | 04-08-2024 | 89% | 97% | 84.21% | 100% | 81.05% | 5.56% | 79.27% | 100% | 77.11% | 77.04% | 81% | 79.11% | 0 |
| 53637 | RS Umum Pertamedika Ummi Rosnati | 3 | 2024 | 04-05-2024 | 94.58% | 100% | 100% | 100% | 95.28% | 1.67% | 82.99% | 100% | 84.4% | 89.66% | 100% | 100% | 0 |
| 53638 | RS Umum Daerah Drs. H. Amri Tambunan | 3 | 2024 | 04-05-2024 | 97.21% | 100% | 100% | 0% | 94.44% | 0% | 80.16% | 100% | 98.83% | 97.37% | 100% | 100% | 0 |
| 53639 | RS Umum Elpi Al Azis | 3 | 2024 | 04-09-2024 | 95.5% | 90% | 87.5% | 0% | 96.5% | 0% | 84.44% | 100% | 93.33% | 96.5% | 91.43% | 0% | 0 |
| 53640 | RS Umum Daerah Sidikalang | 3 | 2024 | 04-04-2024 | 89.44% | 100% | 95.71% | 93.33% | 92.73% | 0.9% | 100% | 72.13% | 83.35% | 93.94% | 100% | 100% | 0 |
| 53641 | RS Umum Mahkota Bidadari | 3 | 2024 | 04-06-2024 | 98% | 100% | 98.78% | 100% | 97% | 0% | 98.17% | 100% | 89.75% | 93.33% | 100% | 100% | 0 |
| 53642 | RS Umum Daerah H. Bachtiar Djafar | 3 | 2024 | 04-08-2024 | 87.5% | 92% | 96.43% | % | 100% | % | 100% | 100% | 98.06% | 100% | 85.71% | 0% | 0 |
| 53643 | RS Umum Daerah Dr. FL Tobing Sibolga | 3 | 2024 | 04-10-2024 | 97% | 97% | 99.89% | 0% | 96.3% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53644 | RS Umum Malahayati | 3 | 2024 | 04-08-2024 | 93.67% | 100% | 100% | 100% | 85.09% | 0% | 87.08% | 100% | 99.42% | 52.38% | 92.82% | 0% | 0 |
| 53645 | RS Umum Daerah Parapat | 3 | 2024 | 07-09-2024 | 97.5% | 84% | 100% | 100% | 85.57% | 14.29% | 68.75% | 100% | 90.64% | 100% | 100% | 100% | 0 |
| 53646 | RS Umum Meutia | 3 | 2024 | 04-10-2024 | 79.68% | 100% | 96.34% | 0% | 94.46% | 0% | 100% | 100% | 100% | 0% | 0% | 100% | 0 |
| 53647 | RS Ibu dan Anak Cempaka Az Zahra Banda Aceh | 3 | 2024 | 04-05-2024 | 83.26% | 96% | 98.15% | 83.33% | 79.26% | 4.55% | 82.26% | 100% | 82.35% | 100% | 89.89% | 100% | 0 |
| 53648 | RS Umum Daerah Tuan Rondahaim | 3 | 2024 | 04-10-2024 | 87.78% | 88% | 87.5% | % | 97.85% | % | 94.49% | 100% | 97.56% | 80% | 85.71% | 100% | 0 |
| 53649 | RS Umum Melati | 3 | 2024 | 04-09-2024 | 95.76% | 92% | 100% | 100% | 99.01% | 0% | 90.06% | 100% | 95.47% | 89.89% | 100% | 100% | 0 |
| 53650 | RS Umum Stella Maris | 3 | 2024 | 04-10-2024 | 94.01% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.75% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.