Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 53501 | RS AR Bunda Kota Prabumulih | 3 | 2024 | 04-01-2024 | 84.12% | 89% | 98.54% | 100% | 100% | 0% | 97.92% | 100% | 86.81% | 83.87% | 99% | 100% | 0 |
| 53502 | RS Tk. IV Lahat | 3 | 2024 | 01-01-1970 | 100% | 50% | 65% | 65% | 75% | 95% | 90% | 85% | 90% | 90% | 90% | 95% | 0 |
| 53503 | RS Umum Daerah Kota Dumai | 3 | 2024 | 04-04-2024 | 79.28% | 90% | 100% | 0% | 21.09% | 5.71% | 96.4% | 100% | 93.73% | 75% | 100% | 100% | 0 |
| 53504 | RS Umum Bina Kasih | 3 | 2024 | 04-04-2024 | 91% | 100% | 100% | 100% | 84.99% | 0% | 69.11% | 100% | 92% | 80% | 100% | 100% | 0 |
| 53505 | RS Royal Prima | 3 | 2024 | 04-09-2024 | 92% | 96% | 100% | 100% | 98% | 0% | 55.83% | 100% | 99.83% | 100% | 100% | 100% | 0 |
| 53506 | RS Safira Pasa | 3 | 2024 | 04-09-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.31% | 100% | 0% | 0% | 0 |
| 53507 | RS Umum Daerah Kota Prabumulih | 3 | 2024 | 01-01-1970 | 85.55% | 98% | 86.07% | 83.33% | 80.95% | 100% | 80.82% | 100% | 98.74% | 80% | 82.68% | 100% | 0 |
| 53508 | RS Umum Daerah Tugu Jaya | 3 | 2024 | 04-04-2024 | 98.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 53509 | RS Umum Ummi Bengkulu | 3 | 2024 | 04-08-2024 | 95.06% | 99% | 100% | 71.88% | 67.27% | 0% | 98.08% | 100% | 99.81% | 83.33% | 100% | 100% | 0 |
| 53510 | RS Mitra Medika Batang Hari | 3 | 2024 | 04-08-2024 | 71.5% | 95% | 99.11% | 100% | 94.67% | 0% | 62.5% | 100% | 100% | 77.65% | 96.33% | 100% | 0 |
| 53511 | RS Umum Daerah Suryah Khairuddin | 3 | 2024 | 04-03-2024 | 100% | 100% | 100% | % | 50% | % | 75% | 100% | 80% | 66.67% | 100% | 50% | 0 |
| 53512 | RS As-syifa | 3 | 2024 | 04-04-2024 | 86.83% | 100% | 100% | 77.5% | 80.9% | 7.94% | 92.6% | 100% | 98.44% | 95.65% | 100% | 100% | 0 |
| 53513 | RS Umum Daerah Kayuagung | 3 | 2024 | 01-01-1970 | 100% | 90% | 100% | 33.33% | 73.33% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 53514 | RS Ibu dan Anak Mama | 3 | 2024 | 04-10-2024 | 88.33% | 85% | 100% | 100% | 98.26% | 0% | 96.15% | 100% | 98.95% | 100% | 100% | 0% | 0 |
| 53515 | RS Umum Awal Bros Pekanbaru | 3 | 2024 | 04-08-2024 | 99.26% | 100% | 100% | 0% | 65.49% | 3.09% | 86.02% | 100% | 85.54% | 90.96% | 100% | 100% | 0 |
| 53516 | RS Ibu dan Anak Rika Amelia | 3 | 2024 | 04-02-2024 | 89.5% | 100% | 100% | 90% | 100% | 2% | 87% | 100% | 85% | 84% | 100% | 100% | 0 |
| 53517 | RS Umum Daerah Banyuasin | 3 | 2024 | 04-09-2024 | 90.99% | 97% | 97.52% | 100% | 40.62% | 0% | 100% | 100% | 92.92% | 0% | 100% | 0% | 0 |
| 53518 | RS Ibu dan Anak Prima Qonita | 3 | 2024 | 04-09-2024 | 91.61% | 97% | 100% | 100% | 97.52% | 0% | 97% | 100% | 100% | 80.39% | 100% | 100% | 0 |
| 53519 | RS Umum Daerah KH. Daud Arif | 3 | 2024 | 04-06-2024 | 90.45% | 98% | 96.06% | 100% | 42.21% | 0% | 99.89% | 100% | 81.62% | 100% | 100% | 100% | 0 |
| 53520 | RS Ibu dan Anak Graha Kurnia | 3 | 2024 | 04-06-2024 | 95% | 100% | 100% | 100% | 98% | 100% | 95% | 100% | 100% | 95% | 100% | 100% | 0 |
| 53521 | RS Umum Pusat Dr. Rivai Abdullah | 3 | 2024 | 04-07-2024 | 98.01% | 100% | 100% | 0% | 58.16% | 0% | 84.57% | 0% | 100% | 0% | 100% | 100% | 0 |
| 53522 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 3 | 2024 | 04-07-2024 | 99.77% | 99% | 95.91% | 100% | 94.44% | 0% | 98.44% | 98% | 96.5% | 25% | 92.6% | 100% | 0 |
| 53523 | RS Umum Daerah Hasanuddin Damrah Manna | 3 | 2024 | 04-08-2024 | 88% | 91% | 100% | 85.71% | 81.25% | 0% | 82.81% | 100% | 100% | 85.94% | 100% | 84.38% | 0 |
| 53524 | RS Ibu dan Anak Amanna | 3 | 2024 | 04-06-2024 | 90% | 100% | 100% | 100% | 100% | 0% | 87.5% | 100% | 82.51% | 100% | 100% | 0% | 0 |
| 53525 | RS Umum Daerah Gandus Palembang | 3 | 2024 | 04-10-2024 | 82.38% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 87.1% | 100% | 100% | 100% | 0 |
| 53526 | RS Umum Daerah Dr. Ibnu Sutowo Baturaja | 3 | 2024 | 01-01-1970 | 93.83% | 98% | 98.51% | 100% | 99.8% | 0% | 100% | 100% | 99.81% | 100% | 99.48% | 100% | 0 |
| 53527 | RS Eria | 3 | 2024 | 04-09-2024 | 89% | 90% | 100% | 75% | 76.67% | 0% | 80% | 100% | 90% | 76.67% | 96.67% | 80% | 0 |
| 53528 | RS Umum Daerah Sungai Gelam | 3 | 2024 | 04-04-2024 | 95.29% | 96% | 100% | 0% | 75.95% | 0% | 100% | 100% | 93.23% | 100% | 100% | 0% | 0 |
| 53529 | RS Umum Fadhilah Kota Prabumulih | 3 | 2024 | 04-04-2024 | 99.5% | 99% | 100% | 100% | 100% | 1.67% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 53530 | RS Islam Siti Khadijah | 3 | 2024 | 04-07-2024 | 97.82% | 100% | 100% | 0% | 95.71% | 0% | 99.54% | 100% | 100% | 76.47% | 100% | 0% | 0 |
| 53531 | RS Umum Daerah Ahmad Ripin | 3 | 2024 | - | 96.5% | 91% | 91.43% | 0% | 97.71% | 0% | 92.38% | 92.31% | 90.73% | 85% | 93.94% | 0% | 0 |
| 53532 | RS Mitra | 3 | 2024 | 04-05-2024 | 100% | 100% | 100% | 75% | 87.91% | 0% | 81.4% | 100% | 98.33% | 87.21% | 100% | 100% | 0 |
| 53533 | RS Ibu dan Anak Karunia Indah Medika | 3 | 2024 | 04-08-2024 | 100% | 100% | 100% | 100% | 94.23% | 0% | 79.37% | 100% | 72.91% | 24.66% | 100% | 100% | 0 |
| 53534 | RS Merangin Medical Centre | 3 | 2024 | 04-09-2024 | 100% | 100% | 100% | 100% | 96.77% | 3.23% | 80% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 53535 | RS Umum Daerah H. Hanafie | 3 | 2024 | 01-08-2025 | 86% | 95% | 100% | 100% | 100% | 4.35% | 100% | 100% | 99.58% | 100% | 100% | 100% | 0 |
| 53536 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 3 | 2024 | 04-06-2024 | 86.76% | 97% | 100% | 0% | 59.08% | 0% | 100% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 53537 | RS Umum Daerah Gelumbang | 3 | 2024 | 04-06-2024 | 94.5% | 98% | 99.02% | 0% | 98.64% | 0% | 100% | 100% | 97.2% | 87.5% | 100% | 100% | 0 |
| 53538 | RS Hermina Palembang | 3 | 2024 | 04-07-2024 | 92% | 95% | 100% | 87.93% | 83.33% | 1% | 90% | 100% | 100% | 95.33% | 100% | 100% | 0 |
| 53539 | RS Musi Medika Cendikia | 3 | 2024 | 04-08-2024 | 88.85% | 100% | 100% | 0% | 85.66% | 0% | 86.21% | 0% | 99.68% | 82.91% | 100% | 0% | 0 |
| 53540 | RS Umum Daerah Arga Makmur | 3 | 2024 | 04-06-2024 | 86.5% | 89% | 100% | 100% | 56.1% | 7.19% | 86% | 100% | 56.75% | 0% | 87.5% | 0% | 0 |
| 53541 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 3 | 2024 | 04-05-2024 | 73% | 98% | 100% | 100% | 92.15% | 21.04% | 99.32% | 100% | 97.38% | 91.43% | 97.78% | 100% | 0 |
| 53542 | RS Pertamina Kota Prabumulih | 3 | 2024 | 04-06-2024 | 93.52% | 98% | 100% | 100% | 97.77% | 0% | 96.53% | 100% | 83.43% | 82.11% | 100% | 100% | 0 |
| 53543 | RS Umum Daerah Lubai Ulu | 3 | 2024 | 04-09-2024 | 93% | 88% | 95% | 0% | 100% | 0% | 83.33% | 100% | 88.54% | 86.67% | 100% | 100% | 0 |
| 53544 | RS Umum Charitas Hospital Palembang | 3 | 2024 | 04-09-2024 | 85.17% | 100% | 99.65% | 80% | 81.35% | 0.44% | 67.03% | 100% | 94.65% | 100% | 100% | 100% | 0 |
| 53545 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 3 | 2024 | 04-09-2024 | 91.77% | 94% | 100% | 0% | 90.86% | 0% | 99.78% | 100% | 95.77% | 100% | 94.9% | 100% | 0 |
| 53546 | RS Umum Lancang Kuning | 3 | 2024 | 04-03-2024 | 93.5% | 100% | 100% | 85.71% | 87.5% | 0% | 84% | 100% | 85.71% | 80% | 100% | 100% | 0 |
| 53547 | RS Langit Golden Medika | 3 | 2024 | 04-06-2024 | 100% | 100% | 100% | 100% | 97.44% | 0.78% | 100% | 100% | 99.48% | 100% | 100% | 100% | 0 |
| 53548 | RS Umum Daerah Semende Darat Laut | 3 | 2024 | 04-04-2024 | 95.33% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 93.57% | 0% | 100% | 100% | 0 |
| 53549 | RS Umum Ar-Rasyid Palembang | 3 | 2024 | 04-03-2024 | 97.16% | 100% | 100% | 66.67% | 60.16% | 3.12% | 93.75% | 100% | 93.75% | 80% | 100% | 100% | 0 |
| 53550 | RS Umum Daerah Dr. Sobirin Kabupaten Musi Rawas | 3 | 2024 | 04-10-2024 | 93.31% | 95% | 100% | 66.67% | 95.73% | 0% | 100% | 100% | 100% | 77.14% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.