Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 53451 | RS Ibu dan Anak Rona | 3 | 2024 | 04-09-2024 | 90% | 100% | 100% | 100% | 88.79% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 53452 | RS Khusus Ibu dan Anak Brawijaya | 3 | 2024 | 04-09-2024 | 90.79% | 100% | 100% | % | 97.85% | % | 74.02% | 100% | 99.54% | 82% | 100% | 100% | 0 |
| 53453 | RS Siloam Bangka | 3 | 2024 | 04-10-2024 | 92.51% | 100% | 99.04% | 0% | 42% | 4.38% | 78.85% | 93.88% | 100% | 73.68% | 100% | 0% | 0 |
| 53454 | RS Kalbu Intan Medika | 3 | 2024 | 04-10-2024 | 89% | 88% | 100% | 0% | 89.21% | 0% | 35.61% | 100% | 95.9% | 88% | 100% | 100% | 0 |
| 53455 | RS Umum Handayani | 3 | 2024 | 04-05-2024 | 84% | 90% | 99.22% | 100% | 86.72% | 0% | 89.84% | 100% | 95.48% | 81.48% | 100% | 100% | 0 |
| 53456 | RS Umum Daerah Sejiran Setason | 3 | 2024 | 04-03-2024 | 95% | 98% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 53457 | RS Ibu dan Anak Dzakirah | 3 | 2024 | 04-08-2024 | 97% | 100% | 100% | 100% | 96.64% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53458 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 3 | 2024 | 04-09-2024 | 89% | 100% | 100% | 93.33% | 92.13% | 3.33% | 95.91% | 100% | 100% | 85% | 100% | 100% | 0 |
| 53459 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 3 | 2024 | 04-04-2024 | 92.07% | 100% | 100% | 100% | 83.87% | 0.29% | 88.29% | 100% | 100% | 63.27% | 100% | 100% | 0 |
| 53460 | RS Umum Daerah Pringsewu | 3 | 2024 | 04-06-2024 | 85.47% | 100% | 100% | 100% | 82.41% | 0% | 100% | 100% | 83.26% | 84.62% | 100% | 100% | 0 |
| 53461 | RS Umum Daerah Natuna | 3 | 2024 | 04-04-2024 | 89.98% | 95% | 84.64% | 0% | 66.67% | 1.37% | 99.62% | 100% | 94.09% | 100% | 93.76% | 0% | 0 |
| 53462 | RS Umum Aulia | 3 | 2024 | 07-09-2024 | 85.5% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 53463 | RS Primaya Bhakti Wara | 3 | 2024 | 04-09-2024 | 90.99% | 98% | 82.38% | 66.67% | 99.02% | 8.74% | 94.72% | 98.06% | 100% | 81% | 84.46% | 100% | 0 |
| 53464 | RS Utama | 3 | 2024 | 04-09-2024 | 96.51% | 96% | 94.44% | 100% | 95.1% | 0% | 100% | 100% | 0% | 95% | 100% | 100% | 0 |
| 53465 | RS Umum Daerah Demang Sepulau Raya | 3 | 2024 | 04-10-2024 | 100% | 97% | 100% | 0% | 50.43% | 0% | 62.34% | 100% | 92.86% | 100% | 100% | 0% | 0 |
| 53466 | RS Umum Daerah Basemah Kota Pagar Alam | 3 | 2024 | 04-04-2024 | 82.5% | 81% | 80% | 100% | 82% | 0% | 100% | 99.12% | 100% | 80% | 83.33% | 71.43% | 0 |
| 53467 | RS Ibu dan Anak Trinanda Palembang | 3 | 2024 | 04-08-2024 | 85.03% | 100% | 94.97% | 100% | 100% | 0% | 89.68% | 0% | 100% | 100% | 100% | 0% | 0 |
| 53468 | RS Umum Daerah Dr. M. Yunus Bengkulu | 3 | 2024 | 04-08-2024 | 94.27% | 94% | 97.23% | 100% | 55.37% | 4.02% | 95.52% | 100% | 97.47% | 95.45% | 98.84% | 100% | 0 |
| 53469 | RS Umum Pekanbaru Medical Center | 3 | 2024 | 04-10-2024 | 90% | 85% | 100% | 80% | 79.4% | 4.4% | 78.94% | 100% | 88.88% | 0% | 100% | 100% | 0 |
| 53470 | RS Umum Daerah Kolonel Abundjani/Bangko | 3 | 2024 | 04-05-2024 | 98.88% | 98% | 98.96% | 25% | 35.37% | 0% | 99.5% | 100% | 96.64% | 0% | 100% | 100% | 0 |
| 53471 | RS Ibu dan Anak Marissa Palembang | 3 | 2024 | 04-05-2024 | 89% | 100% | 100% | 100% | 86.54% | 0% | 100% | 100% | 100% | 71.43% | 100% | 100% | 0 |
| 53472 | RS Umum Rimbo Medika | 3 | 2024 | 04-04-2024 | 90% | 82% | 98.37% | 37.5% | 82.53% | 11.11% | 82.35% | 100% | 97.02% | 77.14% | 100% | 100% | 0 |
| 53473 | RS Umum Trijaya Medical Center | 3 | 2024 | 04-07-2024 | 90% | 100% | 100% | 100% | 89.68% | 25% | 80.7% | 100% | 98.85% | 0% | 100% | 0% | 0 |
| 53474 | RS Umum Daerah Bayung Lincir | 3 | 2024 | 04-08-2024 | 63% | 96% | 99.83% | 100% | 37.23% | 100% | 97.62% | 96.97% | 94.65% | 76.12% | 97.67% | 100% | 0 |
| 53475 | RS Umum Pertamina Palembang | 3 | 2024 | 04-06-2024 | 98% | 98% | 99.65% | 100% | 100% | 1.11% | 80.48% | 100% | 99.29% | 90% | 100% | 0% | 0 |
| 53476 | RS Umum Pusri Palembang | 3 | 2024 | 04-05-2024 | 89.49% | 100% | 100% | 100% | 82.9% | 1.91% | 86.69% | 100% | 98.92% | 100% | 100% | 100% | 0 |
| 53477 | RS Hermina Pekanbaru | 3 | 2024 | 04-09-2024 | 88.24% | 96% | 100% | 100% | 87.2% | 0% | 94.92% | 100% | 100% | 89.29% | 100% | 100% | 0 |
| 53478 | RS Ibu dan Anak Annisa | 3 | 2024 | 04-10-2024 | 86.61% | 100% | 100% | 97.92% | 98.83% | 100% | 94.27% | 100% | 99.37% | 95.24% | 100% | 100% | 0 |
| 53479 | Charitas Hospital Arga Makmur | 3 | 2024 | 04-08-2024 | 71.84% | 84% | 100% | 0% | 100% | 0% | 100% | 100% | 87.3% | 0% | 100% | 100% | 0 |
| 53480 | RS Umum Permata Hati | 3 | 2024 | 04-08-2024 | 89.13% | 100% | 88.46% | 100% | 85.26% | 0% | 41.03% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53481 | RS Raudhah | 3 | 2024 | 04-05-2024 | 96.15% | 97% | 100% | 100% | 96.18% | 0.53% | 80.91% | 100% | 91.19% | 83.33% | 100% | 100% | 0 |
| 53482 | RS Umum Daerah Lahat | 3 | 2024 | 04-07-2024 | 99.72% | 100% | 100% | 100% | 94.71% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53483 | RS Pertamina Dumai | 3 | 2024 | 04-08-2024 | 98.5% | 98% | 99.37% | 0% | 76.92% | 0% | 73.47% | 100% | 93.91% | 80% | 99.33% | 100% | 0 |
| 53484 | RS Umum Daerah Sekayu | 3 | 2024 | 01-01-1970 | 85.16% | 96% | 100% | 100% | 94.21% | 0% | 91.76% | 98.77% | 100% | 88.28% | 100% | 100% | 0 |
| 53485 | Charitas Hospital Kenten | 3 | 2024 | 04-09-2024 | 91.5% | 100% | 88.86% | 100% | 92.21% | 0% | 50.41% | 100% | 92.13% | 88.89% | 72.81% | 96% | 0 |
| 53486 | RS Umum Kambang | 3 | 2024 | 04-06-2024 | 96.5% | 100% | 100% | 100% | 71.16% | 0% | 57.68% | 100% | 100% | 80% | 80.88% | 84.62% | 0 |
| 53487 | RS Ibu dan Anak Bunda Noni | 3 | 2024 | 04-06-2024 | 92.5% | 100% | 100% | 0% | 84.13% | 0% | 87.27% | 0% | 100% | 100% | 100% | 0% | 0 |
| 53488 | RS Jabal Rahmah Medika | 3 | 2024 | 04-05-2024 | 90.1% | 100% | 100% | 100% | 99.81% | 0% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53489 | RS Umum Daerah Kaur | 3 | 2024 | 04-01-2024 | 90.44% | 89% | 92.81% | 100% | 88.07% | 0% | 91.93% | 91.89% | 92.88% | 89.52% | 91.67% | 100% | 0 |
| 53490 | RS Umum dr. AK. Gani Kota Palembang | 3 | 2024 | 04-05-2024 | 92.68% | 98% | 100% | 100% | 63.94% | 0.36% | 81.78% | 100% | 99.84% | 100% | 100% | 100% | 0 |
| 53491 | RS Umum Daerah Muara Beliti | 3 | 2024 | 04-09-2024 | 89% | 100% | 100% | 100% | 100% | 0% | 85.29% | 0% | 90.48% | 85.19% | 100% | 0% | 0 |
| 53492 | RS Ibu dan Anak Moelia | 3 | 2024 | 03-11-2024 | 99.5% | 100% | 99.22% | 100% | 98.73% | 0% | 98.93% | 100% | 99.29% | 81.08% | 100% | 100% | 0 |
| 53493 | RS Umum Daerah Palembang Bari | 3 | 2024 | 04-03-2024 | 85.97% | 99% | 100% | 100% | 91.46% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 53494 | RS Umum Sansani | 3 | 2024 | 04-08-2024 | 99.99% | 100% | 100% | 99.52% | 95.48% | 0% | 82.73% | 100% | 100% | 91.2% | 100% | 100% | 0 |
| 53495 | RS Umum Daerah Sungai Lilin | 3 | 2024 | 04-07-2024 | 82% | 85% | 100% | 100% | 78.39% | 0% | 100% | 100% | 80.36% | 88.5% | 100% | 100% | 0 |
| 53496 | RS Umum Baiturahim Jambi | 3 | 2024 | 05-10-2024 | 91.23% | 100% | 100% | 100% | 100% | 0% | 94.96% | 90.7% | 92.24% | 94.37% | 100% | 100% | 0 |
| 53497 | RS Umum Daerah Rupit Kabupaten Musi Rawas Utara | 3 | 2024 | 04-10-2024 | 85.67% | 90% | 100% | 0% | 91.84% | 0% | 100% | 100% | 87.82% | 60% | 100% | 0% | 0 |
| 53498 | RS Umum Daerah Harapan dan Doa | 3 | 2024 | 04-03-2024 | 83.5% | 92% | 96.17% | 100% | 65.82% | 0.75% | 71.05% | 98.48% | 87.72% | 92.02% | 86.45% | 100% | 0 |
| 53499 | RS Ibu dan Anak Az-Zahra Palembang | 3 | 2024 | 04-06-2024 | 99.1% | 100% | 100% | 100% | 98.1% | 0% | 80.65% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53500 | RS Umum Daerah Lagita | 3 | 2024 | 01-01-1970 | 71.43% | 97% | 91.67% | 100% | 80% | 0% | 100% | 100% | 93.75% | 80% | 100% | 85.71% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.