Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 53401 | RS Budi Medika | 3 | 2024 | 01-01-1970 | 82.27% | 97% | 100% | 0% | 88.68% | 100% | 84% | 100% | 97.61% | 83.75% | 90% | 93.75% | 0 |
| 53402 | RS Umum Daerah Tanjung Batu Kundur | 3 | 2024 | 09-08-2024 | 77.18% | 78% | 100% | 0% | 100% | 0% | 100% | 100% | 96.2% | 0% | 100% | 0% | 0 |
| 53403 | RS Hermina Lampung | 3 | 2024 | 04-05-2024 | 90% | 93% | 97.94% | 94.37% | 81.5% | 2.76% | 87.27% | 100% | 98.17% | 100% | 91.18% | 100% | 0 |
| 53404 | RS Umum Gandaria | 3 | 2024 | 04-05-2024 | 73.5% | 67% | 99.02% | 0% | 99.76% | 0% | 70% | 66.67% | 66.67% | 60% | 98.86% | 69.23% | 0 |
| 53405 | RS Umum Mutiara Bunda | 3 | 2024 | 04-05-2024 | 100% | 100% | 99.24% | 97.5% | 100% | 0.43% | 95.83% | 100% | 100% | 96.43% | 100% | 100% | 0 |
| 53406 | RS Siti Khodijah | 3 | 2024 | 04-10-2024 | 86% | 100% | 100% | 88.24% | 73.47% | 94.12% | 80.91% | 100% | 75.86% | 80% | 100% | 100% | 0 |
| 53407 | RS Mata Lampung Eye Center (LEC) | 3 | 2024 | 01-01-1970 | 88.5% | 86% | 91% | 0% | 89.5% | 0.5% | 93% | 0% | 100% | 100% | 95.5% | 100% | 0 |
| 53408 | RS Umum Graha Husada | 3 | 2024 | 04-08-2024 | 93.6% | 94% | 100% | 100% | 82.61% | 0% | 100% | 100% | 96.89% | 87.5% | 100% | 100% | 0 |
| 53409 | RS Belleza Kedaton Bandar Lampung | 3 | 2024 | 04-08-2024 | 100% | 100% | 76.81% | 100% | 76.55% | 8.33% | 92.39% | 100% | 67.94% | 59.32% | 95.29% | 76.67% | 0 |
| 53410 | RS Umum Prikasih | 3 | 2024 | 04-05-2024 | 87.64% | 100% | 100% | 100% | 47.31% | 21.7% | 70.79% | 99.78% | 96.05% | 88.89% | 93.29% | 100% | 0 |
| 53411 | RS Umum Penawar Medika | 3 | 2024 | 04-03-2024 | 86% | 91% | 84.38% | 0% | 85.16% | 0% | 73.44% | 100% | 85.94% | 93.75% | 53.91% | 100% | 0 |
| 53412 | RS Ibu dan Anak Bunda | 3 | 2024 | 04-10-2024 | 97.92% | 100% | 100% | 61.29% | 96.83% | 26.32% | 97.7% | 100% | 97.82% | 97.89% | 100% | 100% | 0 |
| 53413 | RS Ibu dan Anak Santa Anna | 3 | 2024 | 04-06-2024 | 85.82% | 98% | 99.78% | 0% | 100% | 0% | 45.34% | 100% | 70.98% | 80.39% | 100% | 100% | 0 |
| 53414 | RS Griya Medika Dompet Dhuafa | 3 | 2024 | - | 89% | 90% | 100% | 100% | 93.33% | 0% | 92.72% | 100% | 93.33% | 86% | 100% | 88.89% | 0 |
| 53415 | RS Ibu dan Anak Puri Betik Hati | 3 | 2024 | 04-09-2024 | 94.91% | 96% | 99.8% | 100% | 80.75% | 0% | 84.02% | 100% | 94.54% | 100% | 100% | 100% | 0 |
| 53416 | RS Santa Elisabeth Sei Lekop | 3 | 2024 | 01-01-1970 | 87.16% | 99% | 100% | 75% | 78.21% | 5.44% | 79.21% | 98.68% | 88.02% | 77.32% | 100% | 94.12% | 0 |
| 53417 | RS Khusus Bedah THT Yayasan Yurino | 3 | 2024 | 04-06-2024 | 100% | 100% | 100% | 0% | 78.57% | 0% | 100% | 0% | 96.55% | 100% | 100% | 100% | 0 |
| 53418 | RS Umum Gladish Medical Center | 3 | 2024 | 04-10-2024 | 78.38% | 81% | 100% | 0% | 93.75% | 0% | 87.43% | 100% | 100% | 100% | 83.8% | 85.71% | 0 |
| 53419 | RS Ibu dan Anak Mutiara Putri | 3 | 2024 | 04-09-2024 | 94.52% | 96% | 100% | 100% | 96.24% | 0% | 85.19% | 100% | 88.54% | 93.02% | 100% | 100% | 0 |
| 53420 | RS Ibu dan Anak Restu Bunda | 3 | 2024 | 04-09-2024 | 100% | 96% | 100% | 100% | 96.56% | 3.85% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53421 | RS Umum Surya Asih | 3 | 2024 | 04-06-2024 | 95% | 98% | 100% | 100% | 70.86% | 0% | 92.56% | 100% | 90.02% | 82.03% | 100% | 100% | 0 |
| 53422 | RS Umum MMC | 3 | 2024 | 04-05-2024 | 88.5% | 100% | 100% | 0% | 98% | 4.46% | 67.69% | 68.18% | 99.98% | 0% | 100% | 100% | 0 |
| 53423 | RS Umum Pertamina-Bintang Amin Lampung | 3 | 2024 | 04-09-2024 | 81.5% | 88% | 89.21% | 100% | 68.5% | 0.96% | 73.64% | 100% | 97.57% | 61.9% | 87.46% | 100% | 0 |
| 53424 | RS Umum Daerah Tarempa | 3 | 2024 | 07-10-2024 | 94.5% | 95% | 100% | 100% | 86.58% | 0% | 0% | 100% | 100% | 100% | 73.91% | 100% | 0 |
| 53425 | RS Umum Harapan Bunda | 3 | 2024 | 04-04-2024 | 96.17% | 93% | 96.56% | 100% | 96.17% | 0% | 83.67% | 100% | 95.84% | 85.71% | 83.33% | 100% | 0 |
| 53426 | RS Natar Medika | 3 | 2024 | 04-02-2024 | 90.94% | 100% | 100% | 100% | 89.22% | 0% | 91.39% | 100% | 99.47% | 100% | 100% | 100% | 0 |
| 53427 | RS Umum Mitra Husada | 3 | 2024 | 04-10-2024 | 59% | 93% | 97.49% | 83.33% | 82.03% | 11.84% | 96.77% | 100% | 90.09% | 22.73% | 98.1% | 100% | 0 |
| 53428 | RSAU dr. Yuniati Wisma Karyani | 3 | 2024 | - | 100% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53429 | RS Umum Jakarta Medical Center (JMC) | 3 | 2024 | 04-05-2024 | 100% | 80% | 100% | 64% | 100% | 20% | 100% | 96.67% | 100% | 100% | 90% | 100% | 0 |
| 53430 | RS Pratama Bangka Tengah | 3 | 2024 | 04-03-2024 | 96.86% | 100% | 100% | 0% | 98.86% | 0% | 100% | 100% | 88.6% | 100% | 100% | 0% | 0 |
| 53431 | RS Umum Daerah Drs. H. Abu Hanifah | 3 | 2024 | 04-10-2024 | 73.5% | 86% | 100% | 100% | 94% | 0% | 100% | 100% | 99.94% | 86.67% | 100% | 100% | 0 |
| 53432 | RS Ibu dan Anak Muhaya | 3 | 2024 | 01-01-1970 | 92.5% | 88% | 96% | 76% | 72.5% | 32% | 88% | 84% | 76% | 76% | 90% | 80% | 0 |
| 53433 | RS Jiwa Soeprapto Provinsi Bengkulu | 3 | 2024 | 04-05-2024 | 86.99% | 96% | 100% | 0% | 92.16% | 0% | 97.36% | 0% | 97.27% | 100% | 100% | 0% | 0 |
| 53434 | RS Umum Daerah May Jen HM Ryacudu | 3 | 2024 | 04-03-2024 | 81.93% | 100% | 100% | 100% | 86.45% | 0% | 100% | 100% | 100% | 95.45% | 100% | 100% | 0 |
| 53435 | RS Gunung Manik | 3 | 2024 | 04-05-2024 | 100% | 100% | 100% | 0% | 83.99% | 0% | 83.33% | 100% | 100% | 100% | 100% | 0% | 0 |
| 53436 | RS Umum Az - Zahra | 3 | 2024 | 04-08-2024 | 100% | 100% | 100% | 100% | 73.75% | 0% | 37.25% | 100% | 99.27% | 86.67% | 100% | 95.45% | 0 |
| 53437 | RS Ibu dan Anak Ibunda | 3 | 2024 | 04-03-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 53438 | RS Umum Daerah Kriopanting Payung | 3 | 2024 | 04-03-2024 | 87.5% | 99% | 100% | 0% | 90.76% | 0% | 89.29% | 100% | 89.84% | 100% | 100% | 0% | 0 |
| 53439 | RS Umum Daerah Depati Hamzah | 3 | 2024 | 04-05-2024 | 99.5% | 100% | 100% | 100% | 78.57% | 0% | 100% | 98.98% | 99.34% | 100% | 100% | 100% | 0 |
| 53440 | RS Bakti Timah Pangkalpinang | 3 | 2024 | 04-04-2024 | 93.09% | 90% | 100% | 80% | 80.94% | 0% | 88.67% | 100% | 80.85% | 100% | 100% | 100% | 0 |
| 53441 | RS Umum Daerah Palmatak | 3 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 90% | 100% | 86.67% | 86.67% | 100% | 85% | 0 |
| 53442 | RS Umum Daerah Dabo Kabupaten Lingga | 3 | 2024 | 04-08-2024 | 69.81% | 89% | 100% | 100% | 67.69% | 0% | 100% | 86.96% | 100% | 0% | 100% | 0% | 0 |
| 53443 | RS Umum Arsani | 3 | 2024 | 04-04-2024 | 98% | 96% | 100% | 97.62% | 96.31% | 0% | 100% | 93.38% | 99.89% | 98.69% | 100% | 100% | 0 |
| 53444 | RS Ibu dan Anak Brawijaya Durentiga | 3 | 2024 | 04-09-2024 | 92.99% | 100% | 100% | 0% | 74.19% | 0% | 98.22% | 100% | 98.43% | 87.5% | 100% | 100% | 0 |
| 53445 | RS Umum Bhakti Timah | 3 | 2024 | 04-06-2024 | 97.67% | 100% | 100% | 100% | 81% | 0% | 81.89% | 100% | 91% | 92.31% | 98.36% | 83.33% | 0 |
| 53446 | RS Umum Daerah Muhammad Zein | 3 | 2024 | 04-09-2024 | 75% | 100% | 100% | 0% | 17.12% | 0% | 100% | 100% | 98.67% | 6.25% | 100% | 0% | 0 |
| 53447 | RS Umum Kartini | 3 | 2024 | 05-06-2024 | 97.5% | 100% | 100% | 100% | 81.44% | 0% | 82.67% | 100% | 100% | 100% | 100% | 0% | 0 |
| 53448 | RS Umum Kartini | 3 | 2024 | 04-05-2024 | 96.88% | 100% | 100% | 93.75% | 54.74% | 0% | 73.33% | 100% | 97.51% | 93.33% | 100% | 88.24% | 0 |
| 53449 | RS Ibu Anak Puri Adhya Paramita | 3 | 2024 | 04-09-2024 | 90.66% | 85% | 98.32% | 100% | 96.69% | 2.15% | 85.23% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53450 | RS Ibu Anak Puti Bungsu | 3 | 2024 | 04-08-2024 | 93.24% | 96% | 90.91% | 100% | 97.42% | 0% | 96.1% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.