Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 55251 | RS Angkatan Darat REM Wira Bhakti Mataram | 4 | 2024 | 05-10-2024 | 86.59% | 87% | 100% | 100% | 89.42% | 100% | 83.58% | 100% | 92.6% | 83.95% | 100% | 100% | 0 |
| 55252 | RS Tk. III Wirasakti Kupang | 4 | 2024 | 05-08-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 94.44% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55253 | RS St Antonius Jopu | 4 | 2024 | 05-09-2024 | 95.73% | 92% | 100% | 0% | 64.13% | 0% | 100% | 100% | 0% | 0% | 100% | 100% | 0 |
| 55254 | RS Umum Balimed Karangasem | 4 | 2024 | 05-09-2024 | 90.05% | 94% | 100% | 0% | 100% | 0% | 85.03% | 100% | 93.8% | 95.35% | 100% | 100% | 0 |
| 55255 | RS Khusus Bedah BIMC | 4 | 2024 | 05-07-2024 | 92.54% | 100% | 94.8% | 0% | 94.16% | 1.61% | 87.6% | 100% | 99.93% | 100% | 100% | 100% | 0 |
| 55256 | RS Ibu dan Anak Harapan Bunda | 4 | 2024 | 05-07-2024 | 92.5% | 100% | 100% | 100% | 85% | 0% | 70% | 100% | 100% | 0% | 100% | 100% | 0 |
| 55257 | RS Umum Daerah Bangli | 4 | 2024 | 05-07-2024 | 88.48% | 97% | 100% | 100% | 87.59% | 0% | 99.88% | 100% | 90.34% | 100% | 100% | 0% | 0 |
| 55258 | RS Umum Semara Ratih | 4 | 2024 | 05-06-2024 | 95% | 98% | 100% | 100% | 80% | 0% | 84% | 100% | 95% | 0% | 100% | 100% | 0 |
| 55259 | RS Kristen Lende Moripa | 4 | 2024 | 05-09-2024 | 90.4% | 89% | 86.04% | 100% | 90.67% | 5.75% | 92.92% | 100% | 69.77% | 100% | 89.86% | 100% | 0 |
| 55260 | RS Umum Ganesha | 4 | 2024 | 05-08-2024 | 87.06% | 100% | 100% | 100% | 90.45% | 0% | 96.1% | 100% | 98.67% | 93.75% | 100% | 100% | 0 |
| 55261 | RS Katholik Marianum Halilulik | 4 | 2024 | 05-04-2024 | 71.15% | 82% | 100% | % | 91.22% | % | 31.58% | 100% | 100% | 100% | 100% | 0% | 0 |
| 55262 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 4 | 2024 | 05-08-2024 | 87.71% | 100% | 100% | 100% | 93.85% | 0% | 99.33% | 99.33% | 99.67% | 100% | 100% | 100% | 0 |
| 55263 | Siloam Hospitals Mataram | 4 | 2024 | 05-10-2024 | 91.07% | 100% | 100% | 0% | 60.83% | 0% | 87.65% | 100% | 100% | 56% | 100% | 100% | 0 |
| 55264 | RS Umum Ari Canti | 4 | 2024 | 05-07-2024 | 86% | 100% | 100% | 100% | 86.99% | 0.9% | 94.17% | 100% | 98.73% | 85.71% | 100% | 100% | 0 |
| 55265 | RS Umum Daerah MGR Gabriel Manek | 4 | 2024 | 05-09-2024 | 56.67% | 60% | 92.31% | 20% | 100% | 0% | 100% | 100% | 75% | 0% | 0% | 0% | 0 |
| 55266 | RS Umum Famili Husada | 4 | 2024 | 05-07-2024 | 86% | 100% | 100% | 100% | 100% | 1.11% | 81.37% | 100% | 92.7% | 87.5% | 100% | 100% | 0 |
| 55267 | RS Balimed Buleleng | 4 | 2024 | 05-08-2024 | 98.79% | 100% | 100% | 100% | 89.18% | 29.41% | 94.07% | 100% | 99.88% | 100% | 100% | 100% | 0 |
| 55268 | RS Umum Permata Hati | 4 | 2024 | 02-06-2025 | 99.12% | 100% | 100% | 100% | 90.23% | 0% | 92.44% | 100% | 95.34% | 81.82% | 100% | 100% | 0 |
| 55269 | RS Universitas Mataram | 4 | 2024 | 05-10-2024 | 100% | 100% | 100% | 0% | 87.16% | 0% | 96.67% | 0% | 89.13% | 100% | 100% | 100% | 0 |
| 55270 | RS Umum Bunda Pembantu Abadi Naob | 4 | 2024 | 11-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 83.33% | 100% | 95.91% | 100% | 88.89% | 0% | 0 |
| 55271 | RS Umum Daerah Kab. Buleleng | 4 | 2024 | 05-07-2024 | 90.14% | 100% | 100% | 100% | 92.77% | 1.09% | 99.53% | 100% | 96.37% | 100% | 100% | 100% | 0 |
| 55272 | RS Umum Kasih Ibu Saba | 4 | 2024 | 05-10-2024 | 97.06% | 99% | 99.32% | 0% | 92.28% | 7% | 97.06% | 100% | 100% | 96.23% | 100% | 96.51% | 0 |
| 55273 | RS Umum Daerah Giri Emas | 4 | 2024 | 05-10-2024 | 91.82% | 90% | 100% | 0% | 88.16% | 0% | 100% | 100% | 100% | 100% | 89.66% | 100% | 0 |
| 55274 | RS Ibu dan Anak Tresna | 4 | 2024 | 05-10-2024 | 92.5% | 95% | 99.74% | 100% | 97.79% | 0% | 100% | 0% | 72.81% | 75% | 100% | 0% | 0 |
| 55275 | RS umum Karya Dharma Husada | 4 | 2024 | 05-07-2024 | 82.5% | 100% | 100% | 100% | 93.27% | 0% | 93.35% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 55276 | RS Umum Daerah Kefamenanu | 4 | 2024 | 05-10-2024 | 84.4% | 87% | 98.83% | 100% | 94.85% | 0% | 96.92% | 100% | 0% | 50% | 96.92% | 100% | 0 |
| 55277 | RS Umum Daerah Klungkung | 4 | 2024 | 02-07-2025 | 86.6% | 100% | 100% | 0% | 95.62% | 7.27% | 98.52% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55278 | RS Umum Payangan | 4 | 2024 | 05-08-2024 | 86.63% | 100% | 100% | 0% | 75.63% | 0% | 93.61% | 100% | 93.33% | 0% | 100% | 100% | 0 |
| 55279 | RS Harapan Keluarga | 4 | 2024 | 12-10-2024 | 90% | 90% | 90% | 70% | 90% | 77% | 89% | 100% | 60% | 60% | 98% | 100% | 0 |
| 55280 | RS Umum Shanti Graha | 4 | 2024 | 05-07-2024 | 97% | 100% | 100% | % | 98.27% | 0% | 100% | 100% | 88.66% | 88.24% | 100% | 100% | 0 |
| 55281 | RS Mata Nusa Tenggara Barat | 4 | 2024 | 05-07-2024 | 89% | 76% | 87.77% | % | 82.08% | 0% | 100% | 100% | 87.8% | 100% | 100% | 100% | 0 |
| 55282 | RS Kenak Medika | 4 | 2024 | 05-09-2024 | 88.49% | 98% | 100% | 100% | 85.62% | 0% | 78.06% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 55283 | RS Umum Parama Sidhi | 4 | 2024 | 05-10-2024 | 85.85% | 94% | 93% | 100% | 86% | 0% | 83.32% | 100% | 86% | 95% | 100% | 0% | 0 |
| 55284 | RS Umum Soe | 4 | 2024 | 07-10-2024 | 86.1% | 92% | 100% | 100% | 74.92% | 0% | 99.76% | 100% | 92.25% | 100% | 100% | 100% | 0 |
| 55285 | RS Umum Pusat dr. Ben Mboi | 4 | 2024 | 05-09-2024 | 89% | 87% | 99.74% | 0% | 84.43% | 0% | 94.31% | 100% | 86.2% | 87.18% | 100% | 100% | 0 |
| 55286 | RS Umum Waikabubak | 4 | 2024 | 05-11-2024 | 87.11% | 91% | 98.68% | 100% | 78.57% | 1.04% | 100% | 97.37% | 98.22% | 62% | 100% | 0% | 0 |
| 55287 | RS Umum Bali Royal | 4 | 2024 | 05-07-2024 | 8.5% | 100% | 100% | 100% | 92.9% | 6.32% | 91.46% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55288 | RS Universitas Udayana | 4 | 2024 | 01-01-1970 | 46% | 100% | 100% | 0% | 97.12% | 0% | 75.42% | 100% | 90.43% | 0% | 100% | 100% | 0 |
| 55289 | RS Risa Sentra Medika | 4 | 2024 | 05-10-2024 | 87.8% | 100% | 100% | 0% | 98.1% | 0% | 83.33% | 100% | 96.59% | 86% | 100% | 100% | 0 |
| 55290 | RS Umum Daerah Lewoleba | 4 | 2024 | 07-08-2024 | 81.52% | 91% | 99.01% | 0% | 33.91% | 0% | 100% | 100% | 71.43% | 83.33% | 98.44% | 100% | 0 |
| 55291 | RS Umum Daerah Gema Santi Nusa Penida | 4 | 2024 | 05-10-2024 | 82.51% | 87% | 100% | 0% | 100% | 0% | 100% | 100% | 98.84% | 0% | 100% | 0% | 0 |
| 55292 | RS Umum Surya Husadha | 4 | 2024 | 05-09-2024 | 98.34% | 100% | 100% | 0% | 93.61% | 0% | 98.55% | 100% | 93.07% | 87.2% | 100% | 100% | 0 |
| 55293 | RS Karitas Weetabula | 4 | 2024 | 05-10-2024 | 95.23% | 99% | 100% | 88.24% | 71.09% | 1.94% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55294 | RS Umum Garba Med | 4 | 2024 | 05-08-2024 | 95.25% | 100% | 100% | 100% | 98.37% | 3.39% | 97.87% | 100% | 88.65% | 98.94% | 100% | 100% | 0 |
| 55295 | RS Umum Mola | 4 | 2024 | 01-01-1970 | 90% | 100% | 100% | % | 100% | % | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 55296 | RS Tk. IV Singaraja | 4 | 2024 | 05-08-2024 | 88.15% | 100% | 100% | 100% | 88.74% | 0% | 90.73% | 100% | 87.48% | 100% | 100% | 83.33% | 0 |
| 55297 | RS Khusus Mata Bali Mandara | 4 | 2024 | 05-10-2024 | 99.23% | 100% | 100% | 0% | 94.35% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55298 | RS Umum Kertha Usadha | 4 | 2024 | 05-06-2024 | 100% | 100% | 100% | 100% | 89.23% | 0% | 94.77% | 100% | 97.52% | 0% | 100% | 0% | 0 |
| 55299 | RS Daerah Kalabahi | 4 | 2024 | 05-10-2024 | 84.5% | 100% | 98.39% | 100% | 97.93% | 6.52% | 86.42% | 100% | 96.19% | 100% | 100% | 100% | 0 |
| 55300 | RS Windu Husada | 4 | 2024 | 05-08-2024 | 98.22% | 99% | 100% | 100% | 100% | 0% | 98.15% | 100% | 93.17% | 90.83% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.